Ableworld - Leeds Reviews 8

TrustScore 4.5 out of 5

4.3

Stanningley Road, LS12 3AP Leeds, Armley, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I took my Mum to Ableworld, Leeds Armley branch, to look at fold up mobility scooters, more by accident than design. The salesman, a scotsman called Andy, really made my Mum's day after a couple of b... See more

Company replied

Rated 5 out of 5 stars

On first visit to look at collapsible boot scooters Andy showed us several models with no sales pressure applied. We took details away with us to decide which was best for our needs. Returned later t... See more

Company replied

Rated 5 out of 5 stars

Visited the Leeds shop to buy a mobility scooter. They had a good range and someone on hand who was able to give sound, knowledgeable advice as to what was suitable for my particular needs. I was gi... See more

Company replied

Rated 5 out of 5 stars

The young man that served us was very helpful and polite. He made us feel very welcome and explained everything very clearly to us. I would highly recommend your company to my friends and family. He w... See more

Company replied


Company details

  1. Mobility Equipment Supplier
  2. Hospital Equipment and Supplies Store
  3. Wheelchair Store

About Ableworld - Leeds

Written by the company

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.


Contact info

  • Stanningley Road, LS12 3AP, Leeds, Armley, United Kingdom

  • 0113 866 2889

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ableworld, Leeds

I took my Mum to Ableworld, Leeds Armley branch, to look at fold up mobility scooters, more by accident than design. The salesman, a scotsman called Andy, really made my Mum's day after a couple of bad days previously. Nothing was too much trouble and, above all, it was nice to see my Mum laughing again. The man was an absolute hoot and we came out having purchased a foldaway scooter which we picked up the following day.
I can safely say that my Mum's first port of call in the future will be Ableworld and I, personally, can't thank Andy enough for cheering my Mum up. My Mum says she can never remember spending money, ever, being so vastly entertaining.

July 26, 2025
Unprompted review
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi Andrew,

Thank you for sharing such a lovely experience about our Leeds store. It’s wonderful to hear how Andy brightened your mum’s day and made the visit enjoyable despite recent tough times. We’re so glad your mum is happy with her folding scooter and that Ableworld will be her go-to in the future! We hope to see you again soon!

Take care,
Ableworld

Rated 5 out of 5 stars

Very prompt delivery and product just as advertised

Very prompt delivery and

July 2, 2025
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi,

Thank you for your feedback! We're glad to hear the delivery was very prompt. If there's anything else you'd like to share about your experience or the product, we'd love to hear it!

Take care,
Ableworld

Rated 5 out of 5 stars

Brilliant service

The young man that served us was very helpful and polite. He made us feel very welcome and explained everything very clearly to us. I would highly recommend your company to my friends and family. He was very courteous and he even delivered it the same day for us to save us having to go back tomorrow. .He is an asset to your company.

July 9, 2025
Unprompted review
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi Joyce,

Thank you so much for your kind feedback. We're delighted to hear that you had such a positive experience. It's great to know that our team member made you feel welcome, clearly explained everything, and went the extra mile with same-day delivery. We’ll be sure to pass along your kind words to him—he truly is an asset to our company. We really appreciate your recommendation and look forward to serving you, your friends, and your family in the future!

Take care,
Ableworld

Rated 5 out of 5 stars

Mobility scooter

Visited the Leeds shop to buy a mobility scooter. They had a good range and someone on hand who was able to give sound, knowledgeable advice as to what was suitable for my particular needs. I was given instructions as to proper usage and able to test drive around the store without pressure to buy. Once purchased they helped complete necessary paperwork and item was delivered in the afternoon on the same day.

February 5, 2025
Unprompted review
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi Dave,

Thank you for taking the time to leave us such a lovely review, we are thrilled to hear our Ableworld Leeds store was able to assist you in purchasing your perfect mobility scooter and we hope to see you again soon!

Take care,
Ableworld

Rated 5 out of 5 stars

Went to Ableworld Armley today for a…

Went to Ableworld Armley today for a mobility scooter served by Andy who was brilliant product knowledge excellent this is the second scooter we have purchase from them excellent customer service would recommend to anyone product range excellent

February 1, 2025
Unprompted review
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi Julie,

Thank you for taking the time to leave us such a lovely review, we are thrilled to hear our Ableworld Leeds store was able to provide you with excellent service and help you find the perfect mobility aid! We hope to see you again soon.

Take care,
Ableworld

Rated 5 out of 5 stars

i found the staff at leeds very…good service

i found the staff at leeds very helpfull they know what they are talking about so i would like to thank them

January 2, 2025
Unprompted review
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi Yesharry,

Thank you for taking the time to leave us this review. We are thrilled to hear our Leeds team was able to assist you on your visit to the store. We hope to see you again soon.

Take care,
Ableworld

Rated 5 out of 5 stars

Purchase of Mobilty Scooter

On first visit to look at collapsible boot scooters Andy showed us several models with no sales pressure applied. We took details away with us to decide which was best for our needs. Returned later to make an actual purchase of a Rascal Life scooter.
All in all Andy (the shop owner) is a very friendly & helpful guy.

December 1, 2024
Unprompted review
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi Edward,

Thank you for taking the time to leave us this review. We are thrilled to hear that Andy from our Leeds team was able to assist you in picking the perfect Mobility Scooter! We hope to see you again soon.

Take care,
Ableworld

Rated 5 out of 5 stars

Great Service, Helpful and Easy to Deal With

I recently contacted Ableworld Leeds as I had a stair lift to remove and, hopefully, sell. Andy was so helpful and responsive and the sale was quickly agreed and the removal arranged. Not being local to Leeds I was trusting Ableworld but they were so professional and the stair lift was removed as arranged and payment received same day. Many thanks

November 18, 2024
Unprompted review
Ableworld - Leeds logo

Reply from Ableworld - Leeds

Hi Paul,

Thank you for taking the time to leave us this review. We are thrilled to hear Andy from our Leeds store was able to assist you with your Stairlift and we hope to see you again soon!

Take care,
Ableworld

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look