Ableworld - Lincoln Reviews 21

TrustScore 4.5 out of 5

4.5

4 Outer Circle Road, LN2 4HX Lincoln, Lincolnshire, GB


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Rated 5 out of 5 stars

Nick was patient and informative and offered me advice on the type of wheelchair I was interested in. When I expressed interest in 3 types, he showed them to me and explained their features. When I... See more

Company replied

Rated 5 out of 5 stars

After a phone call enquiring about a stair lift, Ryan came next day to give us a quote. He explained about all models answered all my questions. He wasn’t pushy nor did he push a particular model.I ph... See more

Company replied

Rated 5 out of 5 stars

Glen at the Lincoln branch provided us with exceptionally kind and knowledgable support when selecting a stroller and walking stick for my father in law. He made sure that the products were set up to... See more

Company replied


Company details

  1. Mobility Equipment Supplier
  2. Hospital Equipment and Supplies Store
  3. Wheelchair Store

About Ableworld - Lincoln

Written by the company

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.


Contact info

  • 4 Outer Circle Road, LN2 4HX, Lincoln, Lincolnshire, United Kingdom

  • 01522 542856

4.5

Excellent

TrustScore 4.5 out of 5

21 reviews

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Rated 5 out of 5 stars

Customer care when needed

The staff bent over backwards to help

They did the best for us with discounts help
And support and ok a bit pricy but big thanks

May 7, 2026
Unprompted review
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Reply from Ableworld - Lincoln

Hi Steve, thank you for your kind words. We're glad the staff could help and support you, and we really appreciate your thanks. We always try to do our best for our customers. Your feedback means a lot to us, and we look forward to seeing you again!
Kind Regards,
Ableworld

Rated 5 out of 5 stars

Expert Help from Nick in Lincoln

Nick was patient and informative and offered me advice on the type of wheelchair I was interested in.
When I expressed interest in 3 types, he showed them to me and explained their features.
When I selected my preference, Nick showed me how to dismantle it and fitted it into the boot of my small car.

April 24, 2026
Unprompted review
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Reply from Ableworld - Lincoln

Hi Paul, thank you for your nice feedback. We're happy to hear that Nick was helpful and patient. It's great to know he could assist you with your wheelchair and show you how to fit it into your car. We look forward to helping you again soon!
Kind Regards,
Ableworld

Rated 4 out of 5 stars

Folding rollator

Good product, good communications.

April 4, 2026
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Reply from Ableworld - Lincoln

Hi Liz, Thank you for your feedback! We're pleased to hear you’re happy with the product and that our communication met your expectations. We really appreciate your support and hope to assist you again in the future.

Take Care,
Ableworld

Rated 5 out of 5 stars

Served by Dave

Served by Dave at outercircle lincoln
Really good experience very helpful
Very knowledgeable
Explained everything

February 14, 2026
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Reply from Ableworld - Lincoln

Hi Mr Slater,
Thank you so much for your kind review! We're delighted to hear you had such a good experience with Dave. He takes great pride in making sure everything is clearly explained and that customers feel confident in the advice they're given, so your feedback will mean a lot to him.

We really appreciate you taking the time to share your experience and look forward to welcoming you back to the Lincoln store in the future.

Take care,
Ableworld

Rated 5 out of 5 stars

Ableworld Lincoln what a brilliant…

Ableworld Lincoln what a brilliant mobility store! The staff are super friendly and nothing is too much trouble. I can always find what I need in there and if not they can get it for you. The prices are reasonable too. It’s the first place I think of if I need anything mobility related.

January 18, 2026
Unprompted review
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Reply from Ableworld - Lincoln

Hello, thank you for your lovely feedback. We are delighted to hear that you had such a positive experience at Ableworld Lincoln. Our team takes great pride in being friendly and helpful, so it is wonderful to know this came across. We are pleased you find our range and pricing suitable, and we truly appreciate being your first choice for mobility products.
Kind Regards,
Ableworld

Rated 5 out of 5 stars

Great customer service.

Great customer service.
Went in For some crutches and was greeted by Glenn.
Glenn was Very pleasant and friendly.
Adjusted my crutches to fit in The shop . I wasn't pressured into buying or rushed .
I will be recommending to family / friends.
Manager wasn't too bad either 😆
Great shop 👌

August 1, 2025
Unprompted review
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Reply from Ableworld - Lincoln

Hi Pamela,

Thanks so much for sharing your experience! Glad to hear Glenn gave you such great service—friendly, helpful, and making sure your crutches fit perfectly. It’s awesome that you didn’t feel rushed or pressured. And love the shout-out to the manager too! 😄 We really appreciate your recommendation and hope to see you again soon.

Take care,
Ableworld

Rated 5 out of 5 stars

Great service

Fantastic service very helpful and polite listen to what I was looking for demonstrated on how to use the mobility scooter making sure I felt comfortable I visited the store in lincoln out of circle drive also delivery very polite and helpful great service great people

June 13, 2025
Unprompted review
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Reply from Ableworld - Lincoln

Hi Issy,

Thank you for your lovely feedback! We're so pleased to hear you had a great experience at our Lincoln store. It’s fantastic that the team listened to your needs, demonstrated the scooter, and made sure you felt comfortable. We're also glad the delivery went smoothly. Thank you for choosing Ableworld — we're always here to help!

Take care,
Ableworld

Rated 5 out of 5 stars

Marvellous experience

Having had a rather heavy and not very easy-to-fit-together scooter for a while, I was looking for a folding power chair that I could lift by myself. Step forward the Q50R carbon power chair weighing only 14kg – it’s perfect for what I wanted.

Apart from being very lightweight, the battery is small and easy to charge and the steering control is simple with easy-to-understand controls. The seat is extremely comfortable and for those of us with long legs, it supports the whole of the thighs and has a very comfortable footplate. The chair is a doddle to operate, folds and unfolds in one simple movement and fits into the car boot remarkably well – even a very small car.

The staff at Ableworld in Lincoln were fantastic. After I’d explained what I wanted, Glenn and Nick knew exactly what would suit and they allowed me to have a good drive around the car park, testing out the speed and controls to make sure! After showing me how to fold the chair, and making sure I could lift it into the boot, the sale was made. They were very knowledgeable, professional, kind and understanding and I wouldn’t hesitate to recommend visiting Ableworld or buying the Q50R powerchair.

October 24, 2024
Unprompted review
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Reply from Ableworld - Lincoln

Hi Sue,

Thank you for taking the time to leave us this lovely review. We are so thrilled to hear our Lincoln team were able to assist you find the perfect Powerchair for you and your specific needs.

We personally love the Q50R Carbon Fibre Powerchair and it seems all the benefits fit your needs perfectly. We hope to see you again soon!

Take care,
Ableworld

Rated 5 out of 5 stars

Superb service!

We took my mother-in-law to the Lincon branch of Ableworld as she was in search of a suitable mobility scooter. We were served by Glenn, who was professional, extremely knowledgeable and able to answer all our questions and concerns. He was also incredibly patient, recommending that my mother-in law try as many scooters as she wished, which turned out to be five in total; nothing was too much trouble for him. In addition, he was not pushy in any way with regard to making a sale and in fact encouraged us to go away to consider our options before making a final decision. This we did before returning the next day to purchase the scooter she had decided upon. When buying the scooter, we were served by Nick, the manager, who was also very helpful. I would not hesitate in recommending the Ableworld store in Lincoln to anyone looking for advice in making a similar purchase and we are very grateful to both Glenn and Nick.

August 30, 2024
Unprompted review
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Reply from Ableworld - Lincoln

Hi,

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our service and found our staff friendly especially Glenn! Your feedback means a lot to us and motivates us to continue providing excellent service.

We look forward to seeing you again soon!

Take care,
Ableworld

Rated 5 out of 5 stars

Served by Nick .

Served by Nick.
Very helpful and full of good advice . Demonstrated how to dismantle and Assemble rascal vie scooter and a really nice chap no pushy sales pitch .
Mother in-law really pleased with her new transport

July 27, 2024
Unprompted review
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Reply from Ableworld - Lincoln

Hello Nick,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our team in Lincoln was able to provide amazing service!

Take care,
Ableworld

Rated 5 out of 5 stars

Superb service at Lincoln…

Went into Lincoln store to discuss mobility

April 30, 2024
Unprompted review
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Reply from Ableworld - Lincoln

Hello Roger,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Rated 5 out of 5 stars

They're interested in helping you...

A big shout-out for Glenn at the Lincoln branch for his exceptionally kind and knowledgable support in helping my 92 year old mum choose a wheelchair. He made sure that the wheelchair was adjusted to suit her height and encouraged her to try the chair in the store before making the decision to purchase it.

His thoughtful and caring interactions with my mum was admirable and made the whole experience enjoyable. I cannot recommended Glenn and Ableworld highly enough

March 23, 2024
Unprompted review
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Reply from Ableworld - Lincoln

Hello Clive,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Lincoln team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Rated 5 out of 5 stars

I would like to thank GLENN at the…

I would like to thank GLENN at the Outer Lincoln store who was most helpful in helping me to find a sheepskin seat for my husband’s wheelchair plus a cover for his scooter to be kept outside , he was very friendly and cheerful
Many thanks Glenn
Mrs c Lewis

September 30, 2023
Unprompted review
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Reply from Ableworld - Lincoln

Hello Carol,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Glenn from our Ableworld Lincoln was able to provide excellent service and help you find the products that you require. We hope to welcome you back in-store again.

Take care
Ableworld

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Quick an easy.
Parcel came on time well wrapped up.

August 21, 2023
Unprompted review
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Reply from Ableworld - Lincoln

Hello,

Thank you for taking the time to leave us this excellent review. We are thrilled to hear how quickly and easy our ordering process was. We hope to see you again.

Take care
Ableworld

Rated 5 out of 5 stars

Glen at the Lincoln branch provided us…

Glen at the Lincoln branch provided us with exceptionally kind and knowledgable support when selecting a stroller and walking stick for my father in law. He made sure that the products were set up to fit him, and that he was provided with alternatives to try out, to make sure he was making the best decision before purchase. We were extremely impressed by Glens thoughtful and caring interactions with ourselves, and other customers in the shop at the time. We felt unhurried and very happy to have received the help he provided. We will definitely buy from the store again should we need further apparatus.

May 4, 2023
Unprompted review
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Reply from Ableworld - Lincoln

Hello Sara,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Glen from Ableworld Lincoln was able to help find the right mobility products for your father-in-law. It's also great to hear that Glen was exceptionally kind and knowledgeable. We look forward to welcoming you back.

Take care
Ableworld

Rated 5 out of 5 stars

Quick delivery

April 18, 2023
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Reply from Ableworld - Lincoln

Hello Laurence

Thank you for taking the time to to leave us this excellent review. We are delighted hear that your order came quickly. We hope to see you again.

Take care
Ableworld

Rated 5 out of 5 stars

Fitting a stair lift

After a phone call enquiring about a stair lift, Ryan came next day to give us a quote. He explained about all models answered all my questions. He wasn’t pushy nor did he push a particular model.I phoned the local Ableworld the following day they took my order over the phone with a small deposit. It was fitted the next day by Ryan he was friendly and very efficient, it was a pleasure to meet him. He explained everything fully, and made sure my husband could manage to use the lift. I was very impressed with everyone who dealt withmy order.

September 7, 2022
Unprompted review
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Reply from Ableworld - Lincoln

Hello Yvonne,

Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Ryan our stairlift engineer here at Ableworld was friendly and efficient when installing your new stairlift. We are also delighted to hear that Ryan explained everything fully, and made sure your husband could manage to use the lift. We hope to see you again.

Take care
Ableworld

Rated 5 out of 5 stars

100% Positive Experience!

We popped in on spec after a hospital visit and were considering wheelchairs and mobility scooters, just going in to get an idea of what was on offer. Emma was so knowledgeable and friendly! She suggested models which would be appropriate and encouraged us to try them out. Nothing was too much trouble and we never felt rushed! The customer care and information was gold standard. We decided on a wheelchair we are extremely happy with and will definitely be returning!

October 3, 2022
Unprompted review
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Reply from Ableworld - Lincoln

Hello Frances,

Thank you for taking the time to leave us fantastic feedback. We are thrilled to hear that Emma from Ableworld Lincoln provided you knowable service which helped you find the right product for you. We are glad you are extremely happy with your new wheelchair. We hope to see you again in the future.

Take care
Ableworld

Rated 5 out of 5 stars

I recently purchased a reconditioned…

I recently purchased a reconditioned stair lift from Ableworld. The company was exemplary with the installation and the engineer Ian was most helpful . I would highly recommend this company. Thank you Graham J NG24

August 7, 2022
Unprompted review
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Reply from Ableworld - Lincoln

Hello Graham,

Thanks for leaving us a fantastic review! It's great to hear that Ian was really helpful when installing your stairlift recently. We hope to see you again!

Take care,
Ableworld

Rated 5 out of 5 stars

I went to the Lincoln branch this week…

I went to the Lincoln branch this week since I am new to the idea of using a mobility scooter and had many queries and questions. I had excellent service whilst there from all the staff. I am very likely to buy from that store when I come to make a scooter purchase….Thanks….

June 16, 2022
Unprompted review
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Reply from Ableworld - Lincoln

Hello Vernon,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that the team at Lincoln gave you an excellent customer service recently. We hope to see you soon.

Take care,
Ableworld

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