I like about you and that it has free shipping and free return which makes shopping much easier. Also the long trial period during which my product was delivered and always arrived correctly with me a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A bit more expensive sometimes but at least I'm sure that everything will be alright with my order.
Very reliable seller. All products are with proper quality. Customer service is helpful. Very easy to return products.
Totally satisfied on the process to order, deliver and return. Hassle free and I will def use again.
Company details
Written by the company
ABOUT YOU предлага персонализирано модно изживяване. Поръчайте сега с безплатно връщане и 100 дни право на връщане! Насладете се на над 1500 марки, много от които за първи път в България, както и над 250 000 продукта от нови колекции.
Contact info
Domstraße 10, 20095 , Hamburg, Germany
- 00 800 118 4977
- obsluzhvanenaklienti@aboutyou.bg
- aboutyou.bg
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always finding nice products on good…
Always finding nice products on good prices!
April 7, 2026
Unprompted review
Quick and user friendly customer experience
My orders always arrive quickly and the return process is very simple for when something does not fit right.
The communication with the customer service is OK, at least better than many.
My last order was for 2 pairs of shoes, one of which was too tight for my feet, so I had to return it. I received the refund on the day after they received the return parcel.
February 21, 2026
Unprompted review
Woow💕😭 best shop
March 26, 2026
Unprompted review
I like the quality of product
I like the quality of product, the brands that you offer, the promotion campaigns. The delivery time and return policy is correct.
March 26, 2026
Unprompted review
Great service
Great service, really nice promos and discounts - and I mean REALLY nice, you can get original stuff from various brands on crazy low prices as long as you check out the app regularly. Returns are absurdly easy and hassle free and refunds are processed swiftly. The customer support is friendly and efficient. Honestly, the entire AY team always goes above and beyond and it shows throughout the experience. You can tell it’s Germans that are running the show, no complaints on my side haha
March 19, 2026
Unprompted review
Excellent service and quality
Very fast delivery, excellent service and quality of goods.
March 14, 2026
Unprompted review
My order came on time and it is exactly…
My order came on time and it is exactly what I expected it to be. I was also very pleased with the price. This is not the first time I order something from you and I would definitely do it again! 🙂
March 10, 2026
Unprompted review
The Best!!!
March 12, 2026
Unprompted review
Good quality and great service!
March 4, 2026
Unprompted review
Great and quality products
Great and quality products, fast delivery.
February 20, 2026
Unprompted review
Totally satisfied on the process to…
Totally satisfied on the process to order, deliver and return. Hassle free and I will def use again.
February 25, 2026
Unprompted review
Great experience for more than 5 years
I've been using About you since the Covid lock down. I love the app because it allows me to order and return items free of charge. I can change my mind at any time. The shop also offers great discounts even for things that still have their full price on other sites.
February 23, 2026
Unprompted review
Great cost benefit based on a vatiety…
Great cost benefit based on a vatiety of options . Delivery periods is also reasonable in lower non festive season.
February 23, 2026
Unprompted review
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