Above Lending Reviews 4,587

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,072 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and supportive approach, making the process clear and easy to understand. Many people highlight the excellent customer service, noting the patience and kindness of representatives who take the time to explain details and answer all questions. The overall user experience is frequently described as smooth, swift, and efficient, with many appreciating the ease of the application process and the flexibility in setting up payment schedules. However, some customers expressed dissatisfaction regarding payment issues, particularly concerning the clarity of terms and conditions. A few people felt that the initial explanations about payment structures were confusing, leading to misunderstandings after signing agreements. There were also instances where some reviewers felt that the company's offerings were not adequately compared to their existing arrangements, and a small number of people reported being denied due to income verification issues.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting their helpfulness, patience, and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

User experience

Consumers find the user experience to be positive, highlighting the ease and clarity of the process. Many... See more

Service

Customers had positive experiences with service. Many reviewers praised the professionalism and helpfulness... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers appreciate the flexibility in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has been a bit overwhelming and gratitude to Beyond Finance for this opportunity. Andrea shared the information, gave me time to process my feelings and then took me step by step all the way to th... See more

Company replied

Rated 5 out of 5 stars

Elenore was very knowledgeable, transparent, and supportive throughout the application process. Interest rate is a bit high, but no different than what the banks already offer. its hard not to expect... See more

Company replied

Rated 5 out of 5 stars

Received an unexpected and much appreciated call for a loan offer through Above Lending’s partner Beyond Finance. I was able to go through the loan process quick and easy. Kevin Hamilton was a great l... See more

Company replied

Rated 5 out of 5 stars

The program was explained in great detail and my questions were addressed. This program is going to give me the ability in the future on financial stability, build future credit without being weighed... See more

Company replied


Company details

  1. #21 of 103 best companies in Financial Institution

Written by the company

Above Lending, Inc. is a next-generation financial services company with offices in Chicago. We provide simple and transparent products aimed to help our clients achieve their personal finance aspirations. With competitive rates and personalized support from our loan specialists, our mission is to simplify the lending process and help borrowers attain financial well-being. We are passionate about making credit more affordable and accessible, and we're committed to helping our clients accomplish their goals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Replied to 95% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This was quick and easy

This was quick and easy. The staff was really helpful and friendly. I will now be able to repair my credit.

April 17, 2026
Above Lending logo

Reply from Above Lending

Hi Nick!

Thank you for taking a moment to share your experience, and congratulations on finding a great fit with Above Lending! We’re truly glad you chose us to be part of the progress you’re making toward your financial goals.

We’re really glad to hear the process felt quick and easy and that our team members were helpful and friendly along the way. Making things simple and supportive is exactly what we hope every applicant experiences.

If you ever need anything moving forward, we’re here to help and only an email or phone call away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

The representative explained everything…

The representative explained everything and answered all my questions to my satisfaction.

April 7, 2026
Above Lending logo

Reply from Above Lending

Hi Diane!

Thank you for taking a moment to share your review, and congratulations on your approval! We’re so glad you chose Above Lending and truly appreciate the opportunity to support you along the way.

It’s great to hear that everything was clearly explained and that your questions were answered to your satisfaction. We’re happy our team member could help make the process feel clear and comfortable.

If you ever need anything, we’re here to help and only an email or phone call away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Jeff Gannon was super helpful and…

Jeff Gannon was super helpful and knowledgeable! He made the process easy! Thanks Jeff!

April 16, 2026
Above Lending logo

Reply from Above Lending

Hi Holly!

Thank you so much for taking the time to share your experience with us, and congratulations on getting approved!

We’re so glad you chose Above Lending to be part of this exciting step toward your financial goals. It’s wonderful to hear that Jeff was so helpful and knowledgeable and made the process feel easy from start to finish. We’ll be sure to pass your kind words along to him and his manager as well.

If you ever need anything along the way, we’re here to help and only a call or email away at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Cameron was great

Cameron was great, very patient.

April 16, 2026
Above Lending logo

Reply from Above Lending

Hi David!

Congratulations on the great progress you're making toward reaching your financial goals, and thank you for taking a moment to share your experience with us.

It’s great to hear that Cameron was so patient while assisting you through the process. Supportive guidance like that can make the experience much smoother, and we’re glad that came through during your interaction. We’ll be sure to pass your kind words along to Cameron and his manager.

If you ever have questions or need support along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Kevin Hamilton was very helpful

Kevin Hamilton was very helpful. This is extremely stressful situation and I felt that everyone I talked to was calm and kind. I truly appreciate it!

April 16, 2026
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Reply from Above Lending

Hi Bethany!

Congratulations on the progress you're making toward your financial milestones, and thank you for taking a moment to share your experience with us.

It means a lot to hear that Kevin was so helpful and that the team members you spoke with were calm and kind during what can certainly feel like a stressful situation. Creating a supportive and reassuring experience is exactly what our team strives for, and we’re glad that came through. We’ll be sure to share your kind words with Kevin and his manager.

If you ever have questions or need support along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars
Above Lending logo

Reply from Above Lending

Hi Lora!

Congratulations on the great progress you're making toward your financial goals, and thank you for sharing your experience with us.

It’s wonderful to hear that your experience felt friendly, helpful, and easy from start to finish. That’s exactly the kind of experience our team works hard to create, and we’re glad it came through during your interaction.

If you ever have questions or need support along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Loan application was quick and easy, the rep answered all of my questions to my satisfaction and made everything very clear.

April 16, 2026
Above Lending logo

Reply from Above Lending

Hi Joseph!

Congratulations on making great progress toward your financial goals, and thank you for taking a moment to share your experience with us!

It’s wonderful to hear that the application process felt quick and easy and that the team member you worked with took the time to answer all of your questions clearly. That’s exactly the kind of experience our team strives to provide, and we’re glad everything felt straightforward and well explained.

If you ever need anything or have questions along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Quiet Miracles happen when you are least expecting it.

It has been a bit overwhelming and gratitude to Beyond Finance for this opportunity. Andrea shared the information, gave me time to process my feelings and then took me step by step all the way to the finish line. She felt like a dear friend making sure I understood everything and could make a good choice. This will make life much easier for me to manage things for my daughter and myself. It definitely is a Quiet Miracle❤️

April 15, 2026
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Reply from Above Lending

Hi Brenda!

Congratulations on reaching such an important moment and taking a meaningful step toward greater financial stability for you and your daughter. Thank you for sharing such a heartfelt review with us. We’re so glad you found a great match in Above Lending!

It’s wonderful to hear that Andrea took the time to walk you through everything, giving you space to process your feelings while making sure each step was clear along the way. Having someone patient, supportive, and thoughtful during such an important decision can make all the difference, and we’re so glad she helped guide you all the way to the finish line. Stories like yours truly mean a lot to our team.

If you ever need anything or have questions along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Really nice and k knowledgeable person

Really nice and k knowledgeable person

April 16, 2026
Above Lending logo

Reply from Above Lending

Hi Pink!

Congratulations on the great progress you’re making toward your financial goals, and thank you for taking a moment to share your experience with us. We’re delighted to welcome you to the Above Lending family!

It’s wonderful to hear the team member you spoke with was kind and knowledgeable while helping you through the process. That’s exactly the kind of support we want every customer to experience, and we’re glad that came through during your interaction.

If you ever need anything or have questions along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Very easy process

Very easy process. Path to financial freedom.

April 16, 2026
Above Lending logo

Reply from Above Lending

Hi Doreen!

Congratulations on moving one step closer to financial freedom, and thank you for taking a moment to share your experience with us. We’re so glad you found a great match in Above Lending!

It’s wonderful to hear the process felt easy and straightforward. That’s exactly the kind of experience we want every customer to have, and we’re really glad we could provide that for you.

If you ever need anything or have questions along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Everything was up front except interest…

Everything was up front except interest rate. It was hard to get that out of them, but other than that they were very helpful.

April 8, 2026
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Reply from Above Lending

Hi Alex!

A HUGE congratulations on your new loan with Above Lending...and thank you for taking the time to share your experience with us.

We’re glad to hear that the team was helpful overall and worked with you throughout the process. Transparency is important to us, so we appreciate you mentioning your experience as well.

If you ever have questions about your loan or need assistance at any point, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Very kind and knowledgeable interaction

Very kind and knowledgeable interaction

April 15, 2026
Above Lending logo

Reply from Above Lending

Hi Patricia!

Congratulations on the amazing strides you're making toward reaching your financial goals, and thank you for taking a moment to share your experience with us. We’re delighted to welcome you to the Above Lending family!

It’s great to hear that your interaction with our team member was both kind and knowledgeable, and that you felt supported throughout the process.

If any questions come up along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

They are very informative

They are very informative. Torrie answered all of my questions and believe me I had many. He was patient and understanding to my concerns. The process was easy and swift and for someone that doesn't have much time it was appreciated.

April 15, 2026
Above Lending logo

Reply from Above Lending

Hi Milka!

Congratulations on taking such a meaningful step toward your financial goals, and thank you for sharing your experience with us.
We’re so glad you found a great match in Above Lending!

It’s wonderful to hear that Torie took the time to answer all of your questions and made sure everything was clearly explained along the way. Patience and understanding can make all the difference, especially when you have a busy schedule, so we’re happy the process felt smooth and efficient for you. We’ll be sure to let Torie and their manager know how much you appreciated his support.

If you ever need anything or have questions down the road, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Financial Stability and Future Goals within reach

The program was explained in great detail and my questions were addressed. This program is going to give me the ability in the future on financial stability, build future credit without being weighed down by life experiences (Divorce, Credit Card Debt, Mortgages, or other loans). My goals are within reach and I'm extremely happy with this program.

April 15, 2026
Above Lending logo

Reply from Above Lending

Hi there!

Congratulations on taking such a meaningful step toward the financial stability and goals you’ve been working toward, and thank you for sharing such a thoughtful review.

It’s wonderful to hear that the loan was clearly explained and that your questions were fully addressed along the way. We’re especially glad to know that this solution is helping you feel more confident about the road ahead and the opportunity to rebuild and move forward without the weight of past financial challenges.

We truly appreciate you allowing Above Lending to be part of this journey with you. If you ever have questions or need support along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

The gentleman that helped me was…

The gentleman that helped me was extremely helpful and patient with me making the process easy

April 15, 2026
Above Lending logo

Reply from Above Lending

Hi Efrain!

Congratulations on taking such a positive step toward your financial goals, and thank you for sharing your experience with us. We're stoked that you've chosen us to be a part of this chapter with you!

We’re really glad to hear the team member who assisted you was patient and helpful and made the process feel easy along the way. That kind of support is exactly what our team members aim to provide.

If you ever need anything or have questions down the road, we’re here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Mike was very healpful Loan Officer

Mike was very healpful Loan Officer. Explained things well and ensured important details were understood.

April 14, 2026
Above Lending logo

Reply from Above Lending

Hi Jennifer!

Congratulations on the great progress you're making toward your financial goals, and thank you for sharing your experience with us.

We’re so glad to hear that Mike took the time to clearly explain everything and made sure the important details were fully understood throughout the process. We’ll be sure to pass your kind words along to him and his manager.

If any questions come up along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Jeff Gannon was most helpful explaining…

Jeff Gannon was most helpful explaining everything I needed to complete the process!

April 13, 2026
Above Lending logo

Reply from Above Lending

Hi Richard!

Congratulations on getting to the finish line with your application, and thank you for taking a moment to share your experience with us.

We’re so glad to hear Jeff was so helpful in walking you through everything needed to complete the process. We’ll be sure to pass your kind words along to him and his manager.

If any questions come up along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Helpful and want what’s best for the…

Helpful and want what’s best for the customer.

April 7, 2026
Above Lending logo

Reply from Above Lending

Hi Irene!

Congratulations on the wonderful progress you're making toward reaching your financial goals, and thank you for taking a moment to share your experience with us.

We’re really glad to hear our team members you spoke with were helpful and focused on finding the best outcome for you. That kind of care and support is exactly what our team members strive to provide every day.

If you ever have questions or need anything along the way, we’re always here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Jeff Gannon was great!

Jeff Gannon was great!! He was very knowledgeable and explained the process .

April 7, 2026
Above Lending logo

Reply from Above Lending

Hi Jenica!

Thanks so much for the awesome review, and a HUGE congratulations finding a good match in Above Lending!

We love hearing that Jeff made the experience a great one and took the time to clearly walk you through the process. Having someone knowledgeable in your corner can make all the difference, and we’ll be sure to let him and his manager know about the shoutout.

If any questions pop up along the way, don’t hesitate to reach out. Our team is always happy to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

Rated 5 out of 5 stars

Mike was very patient and helpful…

Mike was very patient and helpful throughout the entire process.

April 14, 2026
Above Lending logo

Reply from Above Lending

Hi Amy!

Thanks so much for the kind words and congratulations on your approval!

It’s great to hear that Mike was patient and helpful throughout the process and made everything easier along the way. We’ll be sure to pass your shoutout along to him and his manager.

If you ever have questions or need anything down the road, we’re here to help at customercare@abovelending.com or (800) 201-2295.

- The Above Lending Team

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