I'm overall satisified with the service but there are some UX issues which can slow down the daily usage. I know that "some issues" is not a help but I'm currently too tired to give you details but d... See more
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there is no place to attach a document after filling the absence
Company replied
Does what it says on the tin. What would make it better would be able to create a list of people to notify rather than having to add them for each and every absence.
Company replied
Company details
About absence.io
Written by the company
English
absence.io has been a trusted partner for digital HR solutions for over 10 years – proudly developed by our small and dedicated team based in Munich and Berlin.
Our intuitive software combines four essential features in one platform:
We help companies of all sizes simplify and streamline their HR processes – from vacation planning to working hours and document management – all in one secure system.
Our platform is fully GDPR-compliant, hosted exclusively on servers located in Germany, and meets the highest security standards. Accessible via web and mobile app, absence.io gives employees and managers easy access anytime, from anywhere.
With a focus on ease of use, legal compliance, and continuous development, absence.io is HR software – made in Germany.
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Deutsch
absence.io ist seit über 10 Jahren der zuverlässige Partner für digitale HR-Lösungen – entwickelt von einem engagierten Team in München und Berlin.
Unsere benutzerfreundliche Software vereint vier zentrale Funktionen in einer Plattform:
Wir unterstützen Unternehmen jeder Größe dabei, HR-Prozesse effizient, transparent und rechtskonform zu gestalten. Ob Urlaubsplanung, Arbeitszeiterfassung oder digitale Dokumentenverwaltung – mit absence.io behalten HR-Teams stets den Überblick.
Unsere Lösung ist komplett DSGVO-konform, erfüllt die höchsten Sicherheitsstandards und wird auf Servern in Deutschland gehostet. Dank Web-Anwendung und mobiler App haben Mitarbeitende jederzeit und von überall Zugriff.
absence.io steht für einfache Bedienung, rechtliche Sicherheit und kontinuierliche Weiterentwicklung – made in Germany.
absence.io has been a trusted partner for digital HR solutions for over 10 years – proudly developed by our small and dedicated team based in Munich and Berlin.
Our intuitive software combines four essential features in one platform:
- Leave management
- Time tracking
- Digital personnel files
- Expense and travel reimbursement
We help companies of all sizes simplify and streamline their HR processes – from vacation planning to working hours and document management – all in one secure system.
Our platform is fully GDPR-compliant, hosted exclusively on servers located in Germany, and meets the highest security standards. Accessible via web and mobile app, absence.io gives employees and managers easy access anytime, from anywhere.
With a focus on ease of use, legal compliance, and continuous development, absence.io is HR software – made in Germany.
---------------------------------------------------------
Deutsch
absence.io ist seit über 10 Jahren der zuverlässige Partner für digitale HR-Lösungen – entwickelt von einem engagierten Team in München und Berlin.
Unsere benutzerfreundliche Software vereint vier zentrale Funktionen in einer Plattform:
- Abwesenheitsverwaltung
- Zeiterfassung
- digitale Personalakte
- Spesen- und Reisekostenabrechnung.
Wir unterstützen Unternehmen jeder Größe dabei, HR-Prozesse effizient, transparent und rechtskonform zu gestalten. Ob Urlaubsplanung, Arbeitszeiterfassung oder digitale Dokumentenverwaltung – mit absence.io behalten HR-Teams stets den Überblick.
Unsere Lösung ist komplett DSGVO-konform, erfüllt die höchsten Sicherheitsstandards und wird auf Servern in Deutschland gehostet. Dank Web-Anwendung und mobiler App haben Mitarbeitende jederzeit und von überall Zugriff.
absence.io steht für einfache Bedienung, rechtliche Sicherheit und kontinuierliche Weiterentwicklung – made in Germany.
Contact info
Landshuter Allee 49, 80637, Munich, Germany
- +49 89 143777477
- hello@absence.io
- absence.io
4.2
Great
548 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from absence.io
Hello Oleksii,
thank you for the feedback!
An easy to use software
December 5, 2022
Reply from absence.io
Hello Marion,
thank you for the nice feedback!
Reply from absence.io
Hello Liav,
thank you for your feedback!
We are sorry to hear that - we are always trying to provide a good experience.
Sometimes the personal settings or the wifi connection can cause longer loading times. Are you the only one in your company account within your business account?
Feel free to send us a message to support@absence.io.
best wishes,
your absence.io
Slow and inflexible
The app is very slow - even for a rather small organization like ours (<70 people).
Calendar integration is inflexible - this app is more a burden than a real help, it might still be slightly better than the classical shared Excel file.
There's no planning mode or status - you have to use comments to signify that something is FYI for your team mates or not final.
The filtering is a mess; you can't even create stored filters so that you can reload.
Email notifications for 'approvers' are also terrible - you can confirm or deny from the email, but you can't jump into the app to see the request in context (e.g. overlaps with other absences).
December 3, 2022
Reply from absence.io
Hello Chris,
thank you for your honest feedback!
We are very sorry to hear that you do not like our software too much.
The slow loading times can be caused by settings on the machine you are using or the wifi connection - as it should be quite fast for an account with less than 70 users.
And we are sorry that you do not like our calendar integrations - we do provide different ones that work fine for the rest of our customers. If you would like to get more information about integrations, please send us a message to support@absence.io.
As we are a absence management and time tracking tool we currently do not provide typical shift planning. The label function should help with that for companies that need to divide some sort of shifts.
And as the emails should provide all infos needed to approve/decline an absence it should make things easier for you to do it directly in the email. If you prefer to do that in the tool you can always check directly in absence or try for example our slack integration.
We hope that helps you a bit - feel free to contact us at support@absence.io anytime for more feedback or help with the setup.
best wishes,
your absence.io team
Reply from absence.io
Hello Jacqueline,
thank you so much for the good feedback!
best wishes,
your absence.io team
facil y simple de usar
November 30, 2022
Reply from absence.io
Hola,
muchas gracias por el comentario tan positivo. Nos alegra un montón que la app the parezca tan facil de usar.
Very fast response
Very fast response. Less than 1 hour to solve my issues.
A feature which allows Absence support to enter the admin panel was very useful.
November 29, 2022
Unprompted review
Reply from absence.io
Hello Ken,
thank you for the amazing feedback!
best,
your absence.io team
Very bad ux hardly works
Very bad ux hardly works. However on the Computer it is fine.
November 30, 2022
Reply from absence.io
Hello,
thank you for the feedback! We are really sorry to hear that you do not like our tool so far. We would love to get some more feedback about that to improve the ux for all our users. Feel free to contact us at support@absence.io.
Best wishes,
your absence.io team
Not user friendly
November 28, 2022
Reply from absence.io
Hello,
thank you for your feedback! But we are very sorry to hear that. We would love to get some more feeback on that, as we are always trying to improve our usability - feel free to contact us at support@absence.io.
best,
your absence.io team
Very good user experience overall.
Very good user experience overall.
One flaw, though:
in the company calendar days on the edge of the selection are not shown entirely, despite that zooming in my browzer is <= 100%
November 26, 2022
Reply from absence.io
Hello Valeriy,
thank you for the feedback!
As all our customers use different sizes of screens we are trying to show the best results possible in the team calendar.
best,
your absence.io team
This company is doing very well
September 11, 2022
Reply from absence.io
Hello,
thank you for the good feedback!
User Friendly Nice UI
User Friendly , Modern UI
SSO , great for managing holidays across our company.
November 16, 2022
Reply from absence.io
Hello John,
thank you for the feedback! We are happy to hear that you like our tool and UI!
best wishes,
your absence.io team
UI is easy to navigate
November 15, 2022
Reply from absence.io
Hello Salman,
thank you for the feedback!
Easy to use app for managing absence
November 15, 2022
Reply from absence.io
Hello Lukasz,
we are happy to hear that you like our tool for your absence management.
best wishes,
your absence.io team
Reply from absence.io
Hello Tracey,
thank you for the great feedback!
best,
your absence.io team
Reply from absence.io
Hello Lashawn,
thank you for your feedback!
best wishes,
your absence.io team
The app is practical to use
The app is practical to use, uncomplicated and automatically send the notifications to the selected co-workers.
November 14, 2022
Reply from absence.io
Hello Susan,
thank you for your feedback! We are glad to hear that you like our notifications and the product.
best wishes,
your absence.io team
Super easy to use.
November 14, 2022
Reply from absence.io
Hello Declan,
thank you for the amazing feedback!
best wishes,
your absence.io team
Keeping it simple
November 11, 2022
Reply from absence.io
Hello Ana,
thank you for the feedback - because that is exactly what we are trying to do!
best,
your absence.io team
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