Abstrax Tech Reviews 541

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent flavors and the wide variety available. Many appreciate the efficient delivery service and the exceptional customer service, highlighting the helpfulness and responsiveness of the staff. People also value the detailed product information provided, which aids in their purchasing decisions. However, some customers were not happy with the shipping times, mentioning that deliveries occasionally took longer than expected or that overnight shipping was excessively priced. A few reviewers also expressed dissatisfaction with certain product flavors, stating they did not meet expectations or had an unpleasant aftertaste.

What people talk about most

Product

Consumers find the product to be of high quality and effective. Many reviewers praise the amazing smells,... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of terpenes, their... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping and quick... See more

Service

Customers had positive experiences with service. Many reviewers highlighted the excellent customer service,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the amazing and... See more

Based on these reviews

Rated 5 out of 5 stars

I have to give this company five stars. I believe it’s safe to say that this is a great relationship and all relationships have ups and downs, and those ups and downs tend to either make us stronger o... See more

Company replied

Rated 5 out of 5 stars

I love the fact that an employee from Abstrax (or SeedTalent) came to my previous employer (Altius Dispensary in Orland Hills) to bring magazines for my team to learn more about Cannabis and the scien... See more

Company replied

Rated 5 out of 5 stars

Abstrax is a reliable partner for quality terpenes. They consistently drop new flavors, giving brands an incredible variety to choose from. They truly do great business. Thanks to Lucas and the whole... See more

Company replied

Rated 5 out of 5 stars

Abstrax is currently our "go to" flavor supplier for our rosin gummies. Very solid company with many options to fit a variety of needs. If you haven't checked them out, consider it!

Company replied


Company details

  1. #15 of 32 best companies in Flavours, Fragrances and Aroma Supplier

About Abstrax Tech

Written by the company

Abstrax Tech is a flavor science company pioneering the future of cannabis-inspired terpene innovation. Founded in 2017, the company has become a global leader in advanced flavor discovery, product safety, and scalable flavor solutions for the cannabis industry. At its core, Abstrax Tech combines rigorous cannabis research with bold creativity, operating under the philosophy of Flavor Intelligence™  - the idea that science and data can unlock extraordinary sensory experiences.

The company’s portfolio spans a wide spectrum of products, including hemp-derived and botanical terpene strain profiles, flavored terpene blends, mood-enhancing formulations, custom creations, and specialized solutions for edibles, vapes, and concentrates. These offerings are trusted by brands ranging from ambitious startups to the largest multi-state operators, who rely on Abstrax to deliver consistent, compliant, and scalable products that meet evolving consumer demands.

Abstrax also leads the industry in cannabis toxicology research for inhalation safety, helping to set new standards of compliance and consumer protection. Their discovery of key compounds such as cannasulfurs - responsible for cannabis’s gassy aroma - and fatty acids that produce the “cheese” note highlights their unmatched ability to decode the chemistry of cannabis flavor and aroma.

The company’s leadership and innovation have earned widespread recognition. Abstrax has been featured on the cover of Forbes, honored on Fast Company’s Best Workplaces for Innovators list, and ranked twice on the Inc. 5000 list of fastest-growing companies. With a vision to be the most trusted flavor partner for brands worldwide, Abstrax continues to push boundaries - turning bold ideas into unforgettable consumer experiences.

https://www.AbstraxTech.com

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

541 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Ordered sampler

No clue on the products yet but abstrax tech customer service was phenomenal

June 6, 2025
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Reply from Abstrax Tech

Hey glad to hear that Lain! Can't wait for you to receive your terps!

Rated 5 out of 5 stars

Great so far

Great so far! Love the packaging and the flavors! Excited to try new ones.

May 8, 2025
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Reply from Abstrax Tech

Our new flavors are some of the best we've ever done. Can't wait for you to try them!

Rated 5 out of 5 stars

Best terps on the market

Always the best to work with, unparalleled quality and options.
Been using Abstrax for almost 5 years straight and couldn’t be happier

May 5, 2025
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Reply from Abstrax Tech

So so SO glad to hear you say that! Thank you for choosing us!!

Rated 1 out of 5 stars

Not a hint of hemp. Smells like candy. Not in a good way

Smells nothing like cannabis at all. Like to the point where I'm scared to put this in a cart and smoke it. None of the strains smell remotely close. You're just distilling terpenes. I don't know how you can mess up Hemp derived terpenes. I don't know what bud you are using and what you are using to grow it, but I don't know this is scaring me but.... Cool box though...

You're an absolute dead lie when you say this is the first time you've ever heard this... I could fart in a cart and it would taste better than whatever that was. Like my feet sweat smells more gas/hemp than your terps 😂 Your clientele must be a bunch of 16-year-olds.

April 1, 2025
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Reply from Abstrax Tech

Hi there Chris! We’re sorry you didn’t care for the terps. We’ve seen you leave the same exact review on multiple websites.

For what’s its worth, you are literally the first person to ever tell us that our hemp terps don’t smell or taste like hemp. Whenever we’ve heard complaints, it’s usually that our HDTs are too hempy, if anything.

Either way, thanks for trying us out!

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