Academic Singles Reviews 

778
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Don’t fall for what they promise! First of all, asking for money BEFORE you even have a chance to see what it’s about. And they’ll only return half the amount of a month, even if you only “benefit” f... See more

Company replied

Rated 1 out of 5 stars

I can't believe in this day and age that companies like you still exist. Scamming people by charging illegal RECURRING billing, and at that, more than double I signed up for!! In fact, the initial pa... See more

Company replied

Rated 1 out of 5 stars

Don't buy premium or be expected to be scammed and threatened. They use many forms of deception (eg. faded small text) to make you unaware that you will get charged much more very soon. Unlike ot... See more

Company replied

Rated 1 out of 5 stars

A general warning which applies to so many of these dating sites. You join ( prior to subscription) and don't even download a profile picture nor provide personal details. And yet you shortly receiv... See more

Company replied

Company details

  1. Dating Service

Written by the company

Online dating for Educated Singles


Contact info

1.1

Bad

TrustScore 1 out of 5

778 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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1.1

All reviews

(778)

42 reviews in the last 12 months

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Rated 1 out of 5 stars

They used photos of David Walliams…he…

They used photos of David Walliams…he lives in Halswell apparently 😂😂😂😂

May 28, 2025
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Julie,
Good catch! 😄 While it might seem funny at first, using celebrity photos is a clear violation of our guidelines. We take fake profiles seriously and appreciate users like you flagging them. If you spot one, please report it— keeping the platform real is a team effort.
Thanks, Anna

Rated 1 out of 5 stars

Fraud

Fraud! Please beware. There are no educated people on this app; just bots.

May 27, 2025
Unprompted review
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Reply from Academic Singles

Hi Ayomide! Thank you for your review! I can assure you that we do not use bot profiles on our platform. If you suspect otherwise, you can report them online or directly to our support, which will help us review and improve our user experience. Thanks, Henrik!

Rated 1 out of 5 stars

It’s a scam

It’s a scam. Do not purchase.

January 1, 2025
Unprompted review
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Reply from Academic Singles

Hi Amber! It is unfortunate that our site didn't live up to your expectations and we would like to know how we can improve. You can always send your suggestions to our customer service, there is a contact form at our homepage you can use. Thanks, Henrik.

Rated 1 out of 5 stars

I still have profiles (registered one…

I still have profiles (registered one day ago and thanks to truspilot i stop even consider a possibility to pay for those "services"). Today they sent me an email with a photo of a guy and little note that he, allegedly, texted me. Quick image search - photo taken from a shutterstock or other photo bank, and that guy is a face of laser removal clinic in japan to construction site in canada. Are they scammers? Oh pretty much for sure. And probably they split their income with matchmaking agencies who recommend their website when people can't afford to pay $1000+ directly for their matchmaking services.

March 29, 2025
Unprompted review
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Reply from Academic Singles

Hi Alter! I can assure you that our website is not a scam! If any of our users have not uploaded their own photo, we will fill the empty space with a template photo. I am sad to hear that our site didn't live up to your expectations and we would like to know how we can improve. You can always send your suggestions to our customer service, there is a contact form at our homepage you can use. Thanks, Henrik.

Rated 1 out of 5 stars

They are a SCAM

They are a SCAM. DO NOT USE
They take money out of your account and do not allow you to cancel. This is not a legit website but is there to scam people. Took out 3 times the amount out of my credit card and refused to return it. Never used the site but they were happy to take my money!

February 25, 2025
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Zanele! You can easily find the cancellation form at the bottom of our page and doesn't even require a login! If you need any help with this you can send me a message at as-trustpilot@academicsingles.dk and I will gladly help you out! Thanks, Henrik.

Rated 1 out of 5 stars

SCAM + THIEVES

I should have checked Trustpilot before submitting a payment. There is almost nothing you can do but to suscribe to their premium abbonnement. If after 1 or 2 days of use you are not happy with the service ( which is really poor by the way) you write to them and say that you want to get refunded you only receive 400 DKK back and they steal 300 DKK because the scam is that you have accepted the terms and conditions. Although those terms and conditions clearly say you can withdraw within 14 days. SCAM + THIEVES!

Update. Academic singles keep insisting of not refunding 300 dkk of 716 dkk.

The below extract comes from your your terms and conditions:

“10. **Right of Withdrawal; Information on Exercising the Right of Withdrawal**

**Right of Withdrawal**

You have the right to withdraw from this agreement without reason within 14 days.

The withdrawal period expires 14 days after the date on which the agreement was concluded.”

I have contacted Academic Singles for withdrawal two days later. Stil back and forth about the remaining 300 dkk. Only when fully refunded I will consider to change my review here. Thanks in advance for understanding.

December 11, 2024
Unprompted review
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Reply from Academic Singles

Hi, thanks for your update. As mentioned in our previous reply, we always respect the right to withdraw within the specified terms. Certain conditions may apply if services were accessed during the withdrawal period. Unfortunately I'm not able to find your account based on this review on this review alone. Our customer service is best equipped to assist you, please answer their email. Thank you, Noel.

Hi! Thanks for your review. Our cancellation process is straightforward, with a form available at the bottom of our homepage - no need to login. We always respect our customers' right to withdraw from contract within the specified terms. If you wish to discuss your case in more detail, our customer service is happy to help you. Thank you, Noel.

Rated 1 out of 5 stars

This website is a massive scam

This website is a massive scam.
I made the huge mistake of making a subscription and lo and behold, they don't let me cancel it.
Wrote to their customer service but they redirected me to their "main page" where I should find this elusive cancellation request form.
Of course, their main pages only shows compatibilities and nothing else, there is no form.
The only way to contact them is through email and fax.
I am from the EU and it is my right to cancel within the first 14 days of the contract, but this website WILL NOT let me have the cancellation request form and keep stalling my cancellation.

This is obviously with bad intent and to scam people.

Please never make this mistake and no matter how bored you are, never subscribe to them.

LE: Emma, please spare me. The link to the "form" is only available if you sign out of the account, which none of you said. Clearly, I am not the only person to have had this issue, which shows your employer intentionally withholds information to make it more difficult for people to cancel, so they can continue to leech them off of their money.
I hope you can find a better job, Emma, one that you can actually be proud of.
I am pretty sure I should be reimbursed for the fee already paid, since I cancelled earlier than 14 days.
Also, wow, fax, you don't say! Do you also accept messenger pigeons?
Seriously, this website made me incredibly upset, how you take advantage of people that are feeling lonely. Shame on you!

December 20, 2024
Unprompted review
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Reply from Academic Singles

Hi Dia, the cancellation link is on the homepage, I've just checked and it's right there! The best way to contact customer service is via the contact form on the site, they do also accept email and yes they even accept faxes!
You're right about being able to cancel within 14 days, in fact you can cancel anytime. I've checked your account (because you've provided your registered email address) and I see that customer service already cancelled your membership just as you asked.
I also see you didn't register on the Danish site for Academic Singles but you've written a review on this page!

Happy Christmas! Emma

Rated 1 out of 5 stars

pay to chat

first i was interested, but after they force u to pay subscription to see pic or msg... no thx! online dates r only scams

December 11, 2024
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Ana! Thank you for your feedback. We offer free registration so users can explore the site and decide if premium features, like viewing photos and messaging, are right for them. We’re committed to creating a safe and genuine dating experience for our users. If you have any concerns, please don’t hesitate to contact our customer service. Thanks, Noel.

Rated 1 out of 5 stars

I would like to rate with ZERO stars

I would like to rate with ZERO stars

I was FRAUDED

I thought I only subscribed for 1 month, and it turned out that they keep on charging.

When I sent them to stop 🛑 the subscription, they said you have to pay another 2 months before we stop your subscription.

I stopped my card, and they are threatening, if I don’t pay that they will take further measures.

Why would they renew a subscription without my approval?

I am one among hundreds that they did that to them.

They take advantage that not all clients & subscribers read the terms & policies

Who reads all those pages of terms & policies for a dating site?

They just want to fool and steal you.

I advise Everyone to run away before they get their credit card 💳 robbed without knowing, because they didn’t read the terms and conditions that allows the site to renew your premium subscription without letting you know, and when you block your card, they will chase you

October 8, 2024
Unprompted review
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Reply from Academic Singles

Hi and thanks for your review. Subscription details, including pricing and renewal information, are clearly shown before completing your order, this information is also on the payment confirmation email that was sent to you after completing the purchase - I'm sorry to hear if you've missed this information. I've taken a look at your case, and your cancellation request was sent too late to stop the subscription renewal. If you want to discuss your case in more detail, please contact our customer service, they'll be happy to help you. Best, Noel.

Rated 1 out of 5 stars

Tried for three months

Tried for three months. Not many members , monthly charges are very expensive. Not safe , You can put any datas in Your profile, they do not control this at all. Also when I wanted to delete the profile I got this info:Bardzo przepraszamy. Usunięcie profilu jest w tej chwili niemożliwe. Skontaktuj się z działem obsługi klienta, aby uzyskać pomoc: serwis

November 5, 2024
Unprompted review
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Reply from Academic Singles

Hi I.K., I'm sorry to see you didn't provide us with further info as to your registered e-mail address. I'm afraid I am then unable to help you further with your case. Regards, Elias.

Hi I.K. Since you didn't provide us your registered e-mail address, I'm not able to check your case. However, our online security team control profiles every day. Unfortunately you can't delete your profile before you have cancelled your membership. If you have further issues, you are free to contact me on our customer service. Thanks! Regards, Elias.

Rated 1 out of 5 stars

$238.00 they tried to get from me when…

$238.00 they tried to get from me when advertising $9.95 for 6 months.....ALL dating websites r a scam these days. Have reported them to my bank and the AFP.....

October 7, 2024
Unprompted review
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Reply from Academic Singles

I wanted to follow up since I haven't heard back. If you still need help, please reach out to me using the email address below. Noel.

Hi Rhonda, thank you for your feedback. The pricing details, including the full amount, are displayed on the payment page when the payment information was entered. Unfortunately, I can't look into your account based on this review alone. Please reach out to me at as-trustpilot@academicsingles.dk with your registered email, so I can have a look at your account. Best, Noel.

Rated 1 out of 5 stars

Absolute scam, please avoid

Absolute scam
I can’t cancel my membership which I subscribed by mistake
I have been debited £50 and impossible to cancel it and get my money back!
There is absolutely no help from anyone at Academic Singles end
They should not be allowed to operate!
I was only allowed to leave these scammers after I had to cancel my credit card and after I told them I cancelled it otherwise they would have continued milking it
Your reply my dear Noel is absolute BS and you know it… You should maybe think of doing something else as scamming only go that far…

October 6, 2024
Unprompted review
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Reply from Academic Singles

Hi Christian, thanks for reaching out. Looks like our customer service has been in contact with you about your profile and your Premium-membership has already been cancelled. Best, Noel.

Rated 1 out of 5 stars

big scam

big scam, send cancellation to customer service never receive reply. app try to take double of fee from original subscription price automatically.
My bank cancel credit card.
I Have never use service after that and still AcademicSingles asking for payment really?

September 1, 2024
Unprompted review
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Reply from Academic Singles

Hi Ricardo, as your debt has already been handed over to an external agency, you need to contact them directly if you want to discuss your case. Thanks, Noel.

Rated 1 out of 5 stars

Big scam

Big scam, fraudulent site.
Wrost site ever.

August 28, 2024
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Criss. Thanks for providing us with your registered e-mail address. However, we can not see that we received a valid cancellation from you so far. If you sent one and we missed it, please resend to our customer service e-mail address and I'll make sure to update your membership. If you have further questions, please don't hesitate to contact me. Thanks! Regards, Elias.

Rated 1 out of 5 stars

Be aware, big scam

Be aware,big scam site
I bought a month subscription on 27. 07.2024 and în 28. 08.2024 I have received from the bank the information that they are trying to withdraw a huge amount of money from my account. I wanted only a month suscription and not more. They will automaticaly renew your subscription without your permission for 3, 6 or more month . Also I am sure that law about protecting personal data are not ok so I could report this, too. This automaticaly renew of the subscription is a scam. I also send them e-mail to ask them to cancel my account and they refuse this untill I don't make another payment for another month( a payment which is 4 times higher then the first month that I agreed with) It is obviously thst this site is made to scam people and I don't understand how come the institutions from our state did not take any legal actions against them. Stay away from this site. Maybe some information about what is going on with this site on the news on all the TV Chanels will help?Please eliminate immediately my account

August 28, 2024
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Ramona. Thanks for providing me with your registered e-mail. I've been able to check your case and can inform you that your Premium membership has now been cancelled. There will be no further renewals and you won't have to send another cancellation. However, at the beginning of your review you mention that you bought a subscription, which means it renews itself automatically until you cancel it. You accepted our terms and conditions and added your payment information to pay for the subscription. If you want to delete your account you can do so via your profile settings, or you can contact me on our customer service e-mail address for help and I'll do it for you. Thanks! Regards, Elias.

Rated 1 out of 5 stars

Are you looking for the cease membership form?

If anyone is looking for the cease membership form, you must log out. It does not appear if you are logged in. It is located in very small print on the bottom of their home page. The form wants many details most of which you wont remember and dont expect to find them in your account as they are not available. If you remembered to keep the initial welcome to your membership email - (I didnt), they may be there. It is impossible to know what membership period you were allocated as this wasnt your decision, it was decided for you by the company. You could try and contact the customer service, but you most likely wont get a response, probably not their fault given they are inundated with numerous complaints. I have tried to cancel my very disappointing membership, but without the details of my account I dont have much hope. I would like to request that the kind folks behind this review page, are able to help out.

March 29, 2024
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi ARJ. Thank you for contacting us from your registered e-mail address. I can see that we have received your cancellation form done via our home page today and your Premium membership is now cancelled and confirmed to your registered e-mail address. We do however NOT allocate the membership period for you. You of course choose yourself for how long time you would like to be a paid member of our service. If you have any further questions, please don't hesitate to contact our customer service again, and I'll look into your query. Thanks! Regards, Elias.

Rated 1 out of 5 stars

BUYER BEWARE

BUYER BEWARE – I signed up for a free one month trial, but the site was not great –I got bombed with up to 30 emails a day with so many obvious fakes I couldn't be bothered with it and diverted all Academic Singles (AS) email to junk mail just to keep my email address useable. But I struggled to unsubscribe.

Then in September 2023 they took $430 out of my account with no prior notice that the free period was soon to end and no prior notice of the cost. Even had i liked the site I would not have agreed to that price.. I was within the 14 day notice period, so I tried again to unsubscribe and get a refund.The web-based option to unsubscribe on their site did not work despite many attempts. I emailed the Academic Singles customer service twice – who completely ignored my requests. Then I read reviews like this....I figured they were not going to give my $430 back, so I thought OK I have a one year subscription – maybe I‘ll look at it some time? Big mistake! I didn’t use the service, but now I am being pursued for $1000.

New charges and breach of contract: Remember I said I had to divert the AS emails to junk mail? I missed a request from Academic Singles for $450 this March - they neglected to inform me my first $430 was for 6 months only. – [Are you kidding? who charges $900 per annum for access to a dating website??]

Debt collector: I only found out about any of this when I got requests from their debt collector who –has managed to double the amount originally asked for having sent me two emails – They now want NZ $1,000 for this website I have never used. I read a review on this site that identified their debt collector as a scammer who has been banned by the ECC.

However AS in breach of contract. Clause 3.1 of Academic Singles Terms and conditions state “ Before a paid service is used, the customer must be notified ….what payments will be due upon purchase, and the term of the contract.” Had AS informed me that my subscription term was only for 6 months – believe me, I would not have let this situation drift!

I think their business practices are not well intentioned. I am not sure what to do but thought I could l report them to our Commerce Commission an suggest Netsafe put out some warnings. . want Academic Singles and their debt collectors to formally drop their request for further funds, and ensure there is no impact on my credit rating, but I think this is unlikely and so will consult a lawyer.

Anyway that's my public service broadcast done! My advice –Do not go there!

June 21, 2024
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Jo, I'm sorry to read your review.

I would like to clarify a few points:
- All payment details, including subscription prices and renewal information, are provided on our payment pages, before entering your payment details and in the payment success email, along with cancellation information and deadlines, you received after completing your order.
- Our records show we replied to you with instructions on how to proceed with your cancellation.
- Marking our emails as spam resulted in missed reminders and important notifications.

As your debt has already been handed over to an external agency, I recommend you to contact them directly.

Thank you, Noel.

Rated 1 out of 5 stars

They are literally scamming you

They are literally scamming you. I had written to them months ago to cancel my subscription. however, they never did and now after six months i got charged $432! I sent them an email again to demand they give my money back but they havent replied. They dont even have a contact no to customer service!!! This service should be shut down!!!

June 8, 2024
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi, I'll look into your case and get our customer service to write to you at the email address you provided. Thanks! Regards, Elias.

Rated 1 out of 5 stars

Complete waste of time and money.

Complete waste of time and money.

June 2, 2024
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Dave. First of all you didn't leave any contact information or the e-mail address you registered with, so we are not able to look into your case. Also we would like to ask you to elaborate on your review, so we can reply separately to each of the queries you might have. You are also welcome contact our customer service if you have questions. Thanks! Regards, Elias.

Rated 1 out of 5 stars

Very misleading, and few members (at least in my "region")

I signed up for this site, the pricing offers are NOT clear at all. I signed for the 1 month membership AND NOT A 1 WEEK ONE, THIS IS UTTERLY HUMILIATING and it is clearly stated in Italian it is €14,99 al mese, per 1 mese) non prendetemi in giro!!! However you took 4 months worth - charging €59,96?!?!?!?)...to add that there were other rates available (6 months at €4,99 and 3 months at €7,99...if I recall correctly), are you kidding me, this makes NO sense!!! Second problem, in the region where I live the app for android is not even available...and lastly, there are very few subscribers (or I must be uglier than sin 😉).

PLEASE ELIMINATE MY ACCOUNT IMMWDIATELY, APPARENTLY YOU DON'T RESPOND TO YOUR OWN INTERNAL EMAIL WHICH I SENT 4 DAYS AGO.

May 21, 2024
Unprompted review
Academic Singles logo

Reply from Academic Singles

UPDATE: I am very sorry that the customer service team didn't contact you as requested. As a result of this I have refunded you in full, cancelled your subscription, and stopped your Premium Membership. I can only apologise on behalf of Academic Singles for not responding sooner and wish you all the best. Kind Regards, Emma.

Hi, you've signed up for 1 month for €59,96. €14,99 is the equivalent weekly price but the payment is taken for the full term. I'll ask an agent to email you to discuss this further and to see what we can do to resolve your complaint. We'll also take a look at the numbers in your match list and I'll ask the developers about the app. Please bear with me whilst I gather all the information but we will be in contact as soon as possible. Thank you for your understanding! Best, Emma.

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