Academic Singles Reviews 

778
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Don’t fall for what they promise! First of all, asking for money BEFORE you even have a chance to see what it’s about. And they’ll only return half the amount of a month, even if you only “benefit” f... See more

Company replied

Rated 1 out of 5 stars

I can't believe in this day and age that companies like you still exist. Scamming people by charging illegal RECURRING billing, and at that, more than double I signed up for!! In fact, the initial pa... See more

Company replied

Rated 1 out of 5 stars

Don't buy premium or be expected to be scammed and threatened. They use many forms of deception (eg. faded small text) to make you unaware that you will get charged much more very soon. Unlike ot... See more

Company replied

Rated 1 out of 5 stars

A general warning which applies to so many of these dating sites. You join ( prior to subscription) and don't even download a profile picture nor provide personal details. And yet you shortly receiv... See more

Company replied

Company details

  1. Dating Service

Written by the company

Online dating for Educated Singles


Contact info

1.1

Bad

TrustScore 1 out of 5

778 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(778)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Watch out!! Scam!!!

Watch out!! It's a scam!!! You sign up for 1 month, they will take around 50-60 € from your account. The price for the service you see before you give your card details is different than the price they will charge you. This website has nothing to do with " academic" singles, maybe 2% of members are with higher education status... You need written cancellation!! 7 days before your 1st month is up, otherwise your account will be charged. No way to get your money back!!!

September 17, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Dorota, we're sorry to read your review. We always inform you about the full price of the Premium membership before you complete your purchase. If you have problems cancelling your account, please contact us at as-trustpilot@academicsingles.dk so that we can help you with your request. Thanks! Sincerely Academic Singles.

Rated 1 out of 5 stars

Academic Singles is the worst of the…

Academic Singles is the worst of the supposedly 'reputable' sites I tried out. They send you spam notfications of supposed 'matches' who are interstate or OS - during a pandemic lockdown (!) They got the most money out of me, for the worst result. Plenty of Fish, and Zoosk, were so much better.

September 17, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi,
We are sorry if you were not satisfied with our website and that you encountered scammers. We can assure you we are fighting actively against fake profiles. If you need assistance with your account, please contact us at as-trustpilot@academicsingles.dk.

Rated 1 out of 5 stars

Total scammers!!!

I joined as a trial for a month, no contract. What I found was mainly scammers with no reality photos. I decided after a month to not continue and let them know. They then took out almost $400 out of my account without my permission. It has been a nightmare trying to cancel. It's all false, don't go there. I'm sure they will write me a nice little reply saying how sorry they are but don't believe them, they are scammers

September 14, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Patricia,
We are sorry you had a bad experiences with some users and with the cancellation. We can assure you we are not scammers and we want to assist you if you have had problems with fake profiles. If you need help and have comments to share please contact us at as-trustpilot@academicsingles.dk.

Rated 1 out of 5 stars

This is a fraudulent company who I…

This is a fraudulent company who I cancelled after the initial ( overpriced ) cost. I also tried to cancel and then 2 years later get a debt collection company trying to get money out of me.
It’s a disgrace they not only get away with having a terrible fake service but then have legally tried to scam people to make it impossible not to pay.

September 13, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Niamh, we are sorry to read your review. We always inform you about the full price of the Premium membership before you complete your purchase. We assure you we do not operate as a scam. If you have comments or need any assistance, please contact us at as-trustpilot@academicsingles.dk. Thanks, sincerely Academic Singles.

Rated 1 out of 5 stars

BEWARE Rogues and thieves

Academic singles deliberately make the unsubscribe process complicated and difficult so that they can keep charging subscriptions well after the request to cancel the subscription. They have stolen $420 from me. A legitimate business would not do this.
If you have a subscription then unsubscribe now, if you have not signed up then don't otherwise you will be overcharged.

September 9, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi,
We are very sorry to learn that you experienced problem to cancel your subscription. Please be ensure that we intent to help you and make sure that our website is the best possible place for you to meet interesting people. If you need assistance with your membership, please contact us at as-trustpilot@academicsingles.dk.

Rated 1 out of 5 stars

This website is scam yes they charge in…

This website is scam yes they charge in the 1 month small amount then 2 month they charge big amount and when you subscribe it there is no mention amount. They based in Luxmburg.
3 point is even you dont have option to cancel your subscription.
I wrote them email but tricky answer no refund. Stay away from them big scam.
On website fake profiles.

September 8, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi,
We are very sorry you experienced difficulties with the cancellation methods on our website. We assure you we do not operate as a scam. If you have comments or need any assistance, please contact us at as-trustpilot@academicsingles.dk.

Rated 1 out of 5 stars

UNAUTHORISED DEDUCTION

Updated review:

I have received a notification from my bank today that an amount of R999.00 was deducted from my credit card for Academic Singles. I did not authorise this.

I have also subscribed for a month and was charged R199.00, where the amount stated was R99.00.

Please see reply from Academic Singles below, they cancelled my membership, but not a word about the R999.00 that was deducted from my credit card without my consent.

We have received your cancellation and we can confirm that your Premium Membership will expire on 25.09.2021. Please note that your profile will remain active even after the cancellation.

What do I have to do for them to pay my money back?

August 25, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Zelda, we are sorry to read your review. We always inform you about the full price of the Premium membership before you complete your purchase. Please contact us on as-trustpilot@academicsingles.dk if you wish to discuss your account in further detail. Thanks, Academic Singles.

Rated 1 out of 5 stars

I can’t believe how bad this site is…

I can’t believe how bad this site is and in spite of my best efforts I can not cancel my membership!!! I have followed all their instructions and gotten nowhere- their email response is appalling-“ Please note that our messaging system accepts tickets according to the date they were sent with the oldest first. If you send multiple emails they will go to the back of the queue, therefore, a response to your query may be delayed.”
Did you ever see such nonsense!!!! Needless to say they’ve taken another month subscription from my account although I only signed up for one month and now I can’t get off it?!! What is the legal status here, surely they’ve got contractual obligations to allow people terminate at ease?

August 14, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi,
We are sorry you are having trouble cancelling your subscription. Please believe we want to help you and contact us at as-trustpilot@academicsingles.dk for assistance.

Rated 1 out of 5 stars

COMPLETE AND UTTER SCAM!

Most profiles are not professionals nor have any academic background. Total false advertising. I paid premium because of a 50% offer. HUGE MISTAKE! I sent an email to cancel my subscription, received the confirmation email that stated they would contact me soon. TOTAL LIE! Now I have been charged for a 3 month period, which I did not authorized.
And since I am reading that many have been scammed and having trouble having their money returned, I now have to go to my bank, contest the charge and block my card thanks to them.
I am in Spain so I am using the Spanish version, given the Spanish email ayuda@ solterosconnivel.es but the customer service physical address is the same Luxembourg one given to most in the review. 100% SCAM COMPANY!

August 7, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi,
We are very sorry that you had trouble contacting us and cancelling. Please contact us at as-trustpilot@academicsingles.dk so we can assist you.

Rated 1 out of 5 stars

This website is the biggest scam ever, its impossible to cancel

This website is the biggest scam ever. I realised 24hrs in after signing up to 3 months and tried to cancel since with no-look, yet. I have been emailing them and their first response was around a new password, their second one said that if you sent multiple emails that your issue would be sent to the back of the queue.
They have said there is a form online to cancel the subscription however I cannot find it anywhere.
If I don't hear back from them in 24hrs I will be taking further legal advice.

August 5, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi,
We are sorry that the website doesn't suit you and that you wish to cancel. Please contact us at as-trustpilot@academicsingles.dk.

Rated 1 out of 5 stars

This app is a scam

This app is, to put it bluntly, false advertising. I signed up for a month but was billed in advance for several months. There are no academics on here - only the same loser singles I found for free on Tinder in the same area as me. Total waste of money & struggling to cancel my membership. Don't waste your time!

July 28, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Jill, we are sorry to read your review. We always inform you about the full price of the Premium membership before you complete your purchase. Please contact us on as-trustpilot@academicsingles.dk if you wish to discuss your account in further detail. Thanks, Academic Singles.

Rated 1 out of 5 stars

They are scammers

They are scammers. I had registered in that 6 months ago, I wanted just 1 month subscription but they took my money from the bank account every months without letting me know.

July 26, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi,
We are very sorry if you experienced problems on our site. If you need support please contact us at as-trustpilot@academicsingles.dk.

Rated 1 out of 5 stars

Not transparent as per payment plan details, etc.

I signed up today for the monthly plan (3 month minimum)-it was £30-something per month & I assumed they would take that amount, per month, for each month. But no-they took the full amount to cover 3 months)-did not send me any email confirmation "thank you for joining" and nowhere under my Account or Settings details do I see confirmation of my subscription with the amount I paid. Within 15 mins. of joining I sent them an email requesting that my membership be cancelled as I had changed my mind and I have had no reply. I've already notified my bank, who can see the transaction pending-they said I ought to give them a few days to get back to me, and if no response, then to contact the bank.

July 22, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Marla, we are sorry to read your review. We always inform that the amount for the whole period will be charged immediately when you purchase your membership. Please contact us on as-trustpilot@academicsingles.dk to discuss your account in further detail. Thanks, Academic Singles.

Rated 1 out of 5 stars

I can't even cancel the subscription

I had registered in that 1 year ago, I wanted just 1 month subscription but they took my money from the bank account every months without letting me know:(( . I send several emails but they didn't answer. I just want to cancel the subscription. They still automatically renew the subscription i don't want it ....Please helppp !!@

July 13, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Samuel,
Thank you for your message. We are sorry to read you're having trouble cancelling. Please contact us at as-trustpilot@academicsingles.dk.

Rated 1 out of 5 stars

WARNING

WARNING! After a few days of using this scam website you will realise they have no genuine profiles, just some fakes to keep you involved. If you haven’t given them your bank details yet the best thing you can do is to avoid it!

July 7, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Magdalena, we are sorry to read your review. We can assure you that we have many satisfied customers and that the majority of our members are genuine.
Please contact us on as-trustpilot@academicsingles.dk if you wish to discuss your account in further detail. Thanks, Academic Singles.

Rated 1 out of 5 stars

WARNING

WARNING: DO NOT USE THIS SITE* DO NOT USE THIS SITE. I got charged £141.50 for using this app when I never even registered! It is in for the collections department - despite numerous emails stating that I had not registered they have not replied and keep stating that it will taken to collections. UNBELIEVABLE. This sort of sites should be taken down. PLEASE DO NOT USE THIS SITE - THERE ARE AFTER YOUR MONEY. Many thanks L

June 23, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Lydia, sorry to read your review. Unfortunately we are not able to discuss the matter further on this page due to privacy rules. We ask you to contact us on as-trustpilot@academicsingles.dk so we can help you with your request. Thanks.

Rated 1 out of 5 stars

Don’t use it, they will drain your bank account

I joined with a one time payment of €19. Today they charged me €49. When I tried to deactivate my account the website is showing that I can’t do it unless I cancel the account. I have no idea how to do this as I can’t find their email address from the website.

June 17, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Ashahar, sorry to read your review, please contact us at as-trustpilot@academicsingles.dk and we'll help you with the cancellation.

Rated 1 out of 5 stars

Unauthorised Charge

Hello, I am devastated. My card was charged without authorization, and without notification on June 14 while I am not even a member since 2018, and have not been in contact with academicsingles since then. Please, urgently help to refund me the money. I will need to get a legal service to deal with it otherwise.

June 16, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Olga, sorry to read your review. Please contact us at as-trustpilot@academicsingles.dk and we will check the details of your claim. Thanks.

Rated 1 out of 5 stars

Don’t put your bank card at risk there! All they do is drain their customers’ bank accounts.

All they can offer is multitudes of fake profiles and bots.
Once you sign up they charge you four times more starting from next month.
I regret having engaged with AcademicSingles because I wasted my money and now I’m having a hard time trying to cancel my subscription.

May 25, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Bill, sorry to read your review. If you contact us at as-trustpilot@academicsingles.dk we can check the details of your claim and check if your account was cancelled. Thanks.

Rated 1 out of 5 stars

so I signed up because it seemed like…

so I signed up because it seemed like I'd got messages before even paying; nope, all autobots. Cancelled immediately, now being harassed for renewal payment for 3 months. AS won't let me access my account to provide evidence of cancellation meeting ToB. Avoid at all costs

May 21, 2021
Unprompted review
Academic Singles logo

Reply from Academic Singles

Hi Sarah, sorry to read your review. If you contact us at as-trustpilot@academicsingles.dk we can check the details of your claim and check if your account was cancelled. Thanks.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look