Geen hulp
Support zegt telkens dat het probleem elders ligt. Dit is niet het geval vervolgens zeggen ze u te contacteren, maar dat gebeurt ook niet. Heel ontijne ervaring.
February 27, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
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Onrechtmatige opvraging van abonnementsgeld
Het bedrijf heeft in 2025 tweemaal abonnementsgeld opgevraagd via mail voor het gebruik van Adobe Creative Cloud. Toen ik dit vaststelde (jammer genoeg zag ik dit pas na de betaling, omdat we in die periode net waren verhuisd), liet ik hen dit weten, met de vraag om ofwel mijn abonnement te verlengen met een extra jaar, ofwel het teveel betaalde abonnementsgeld terug te storten. Dat wilden ze geen van beide doen. Echt niet oké!
December 16, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.