Acala has a great quality selection or organic and minimal waste products. The website is easy to use. Shipping is quick. Overall very happy with my experience and products. Thank you.
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See what reviewers are saying
Love the products on Acala and very happy with their packaging and commitment to sustainability. My parcel arrived a bit late, likely due to Royal Mail issues. Communication was OK - no response fr... See more
The Aloe Vera Gel arrived in good time and beautifully wrapped in sustainable packaging! A lot of thought has gone into this brand and they portray it well in their products, even the small hand writt... See more
... and there is none better. Unsurpassed and friendly customer service. Packaging is excellent - strong and good quality materials which have protected my orders from mishaps over the years. I feel... See more
Company details
- Toiletries Store
- also in
- Pharmacy
Written by the company
Shop our extensive range of natural, organic and vegan health and beauty products from leading brands. All responsibly packaged. Refills, zero waste and plastic free. Wellness for both people and planet.
Contact info
Unit 1, 85 Gregory Road, Mildenhall, IP28 7DF, BURY ST. EDMUNDS, United Kingdom
- 01638491022
- hello@acalaonline.com
- acalaonline.com
4.9
Excellent
300 reviews
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A great and easy way to order organic beauty products online
Acala has a great quality selection or organic and minimal waste products. The website is easy to use. Shipping is quick. Overall very happy with my experience and products. Thank you.
October 28, 2026
Reply from Acala
Thank you so much for your lovely review Sabira
Lovely products and very helpful if…
Lovely products and very helpful if there's a problem
November 4, 2026
Reply from Acala
Thank you Tanya :)
Reply from Acala
Thank you so much for your feedback, we really appreciate that.
Great product. Great service
Very easy to find what I wanted and prompt delivery Thank you.
September 5, 2026
Reply from Acala
Thank you Dorrie :)
Great products & good communication as…
Great products & good communication as one thing wasn’t in stock. Great to have good shampoo bars made in the UK.
May 31, 2026
Reply from Acala
Thank you for the lovely review Hazel :)
So happy with my purchase and really…
So happy with my purchase and really love the site, will be buying from here til the end of time.
May 5, 2026
Reply from Acala
Ahhh thank you so much. This honestly means so much to us! We’re so happy you’re loving your purchase and the site — comments like this make our day 🤍 Can’t wait to have you back again soon!
Love this community we now only use…
Love this community we now only use them to make our community soap .
April 9, 2026
Reply from Acala
Thank you for your lovely review Rosemary
Swift response
Swift response. Goods received undamaged. Nice touch saying thanks on the envelope.
April 8, 2026
Reply from Acala
Thank you for your review, Martin
Great price for the items I needed and…
Great price for the items I needed and fast shipping for international.
March 29, 2026
Reply from Acala
Thanks Nancy :)
Excellent quality and service
It’s my second time buying Acala’s aloe Vera gel. I mix it with oils to make my own moisturiser. It’s brilliant. I love the packaging and the fact that it was shipped with little to no plastic. It arrived super quick. I do wish the jars were refillable, but at least they are fully reusable and recyclable. Will keep coming back for more.
March 26, 2026
Reply from Acala
Thank you for your lovely review
The Best!
I recently ordered a jar of the incomparable US product Yay for Earth Sensitive Skin Face Lotion. I have been using this for years and it is as effective now as it was five and more years ago. The package came, as always, well wrapped and timely. I am always very happy to purchase from this excellent company. Unequivocally recommended.
February 27, 2026
Unprompted review
Reply from Acala
Thank you for your kind words William, we appreciate them as always :)
It is my first time using Acala
It is my first time using Acala, and it definitely won't be the last. My item was delivered quickly and in very thoughtful packaging.
I had a quick browse on their website, and can't wait to try out some of the other products.
Highly recommend.
February 6, 2026
Reply from Acala
Thank you Roxanne, we look forward to "seeing" you in our store again soon
Always good quality produce
Always good quality produce, friendly service and quick delivery
January 29, 2026
Reply from Acala
Thank you Leah
Great products and good personal service
Lovely natural products and a very personal service. One item was delayed and I was given the option for a refund if I did not wish to wait for delivery. I like the handwritten message on the envelopes and so well protected.
February 2, 2026
Unprompted review
Reply from Acala
Thank you for the lovely review Marijan, we really appreciate that :)
Really nice product and no plastic in…
Really nice product and no plastic in sight. Quick delivery too.
December 24, 2025
Reply from Acala
Thanks so much for this, Darren! We’re really glad you loved the product — and that the plastic-free packaging and delivery hit the mark.
Reply from Acala
Thank you Monica :)
Excellent!
Bought soap making ingredients for my granddaughter (8). Arrived quickly in plenty of time for Christmas, each item carefully wrapped in paper. Thank you.
December 9, 2025
Unprompted review
Reply from Acala
Thank you so much for your beautiful review, Rosalind! It truly made our day.
We love hearing that your granddaughter is becoming the next generation of DIY skincare lovers. How great is that?
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