Acardent Turkey Reviews 216

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and helpfulness, noting that they felt comfortable and well-cared for throughout their treatment. The service is frequently described as brilliant and excellent, with many appreciating the clear communication, efficient organization, and the high quality of the dental work and products. People are particularly happy with their new smiles, reporting increased confidence and natural-looking results. However, some customers mentioned that the dental surgeon could have been gentler during procedures, and a few felt that the aftercare and clarity around appointments for follow-up visits could be improved. Additionally, one reviewer noted that staff sometimes spoke Turkish during treatments, suggesting that more English communication would be beneficial for patients.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, kindness, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service from... See more

Quality

Customers had positive experiences with quality. Many reviewers were delighted with the high quality of the... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Product

Users describe positive interactions with the product. Many customers are delighted with their new teeth,... See more

Based on these reviews

Rated 5 out of 5 stars

Just back from Antalya after getting my crowns done at Acardent, and I couldn’t be happier! 🦷✨ The clinic was spotless, modern, and everyone was so lovely and professional. My dentists were amazin... See more

Company replied

Rated 5 out of 5 stars

I had my teeth done at Acardent and couldn’t be happier! The team was so friendly and made me feel completely comfortable. The clinic is super clean and modern, and the dentist was gentle and reassuri... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish Staff was amazing very caring and professional Always explained every detail of the treatment before hand Transfers were on time and the clini... See more

Rated 5 out of 5 stars

I had all my teeth replaced with titanium implants at Acardent Turkey, and I’m thrilled with the results. The clinic was clean, the staff was kind, and the surgeon knew exactly what they were doin... See more

Company replied


Company details

  1. Cosmetic Dentist
  2. Dental Clinic
  3. Dental Hygienist

Written by the company

Acardent Turkey is an Authorized International Health Provider by Ministry of Health. We customize the best treatment plan with experts for our international patients. As a Dental and Implantology Centre, we focused on full mouth implant operations such as All on 6 and All on 4.


Contact info

4.9

Excellent

TrustScore 5 out of 5

216 reviews

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Rated 5 out of 5 stars

So happy I made the decision to go with Acardent

So happy I made the decision to go with Acardent. Out of all the quotes and advice I got Acardent stood out as they were asking questions that others didn’t. As soon as I got out the airport they had someone waiting for me to take me to hotel. First thing in the morning the driver was back to pick me up and take me to acardent. The clinic was extremely clean and all the staff there were very professional. After extensive chats and X-rays the plan is set and the work commenced. I was made to feel at ease through the whole process (4 extractions and 5 implants). Constantly checking on me throughout to make sure I was ok. I am due to go back in 2-3 months to get a full set of crowns top and bottom and I cannot wait. I have temporary teeth at the moment where they extracted teeth from and even they are brilliant. Communication is great with the team. Any worries or questions I have I can WhatsApp them and get there best advice. I highly recommend Acardent as they were referred to me by friends and they did not disappoint. Thank you Acardent. See you soon

November 3, 2024
Unprompted review
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Reply from Acardent Turkey

Thank you so much for your wonderful feedback! We are thrilled to hear that your experience with Acardent has been so positive. Our team takes great pride in providing thorough care and ensuring that you feel comfortable and supported throughout your treatment. We’re delighted that you’ve been pleased with the results so far and look forward to welcoming you back for your next phase of treatment! Your trust and recommendation mean the world to us. See you soon! 😊

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Rated 5 out of 5 stars

This team really want to bring back…

This team really want to bring back your smile, communication excellent, they actually care and will not stop until you are 100% happy. This is the best thing I have done, as I have hated my teeth for years and the UK so over priced. I chose Arcdent after reading lots of reviews, they delivered everything and more. Trust in this company.

October 9, 2024
Unprompted review
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Reply from Acardent Turkey

Thank you so much for sharing your experience with us! We are thrilled to hear that you’re so happy with your new smile and that we were able to meet and exceed your expectations. At Acardent, we truly care about our patients and their satisfaction, and it means the world to us that you trusted us with your treatment. We’re so glad to have made such a positive impact on your smile and confidence. Thank you for recommending us, and we look forward to continuing to provide excellent care! 😊

Rated 5 out of 5 stars

A very positive experience

Fantastic experience. Would recommend this dentist to everyone. Very professional, caring and good communication throughout my visits. I'm so pleased with the results 😁

November 4, 2024
Unprompted review
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Reply from Acardent Turkey

Thank you so much for your kind words! We’re delighted to hear that your experience with us was fantastic and that you’re pleased with the results. At Acardent, we strive to provide professional and caring service, and it’s great to know that our communication made a positive impact. We truly appreciate your recommendation and are so happy to have been part of your smile transformation! 😊

Rated 5 out of 5 stars

I highly recommend Arcadent for anyone considering dental work abroad

I recently traveled to Turkey to have zirconium dental crowns fitted at **Acardent Dental Clinic**, and the experience was outstanding! From my initial inquiry via WhatsApp to the follow-up once I returned home, the communication was excellent. Traveling alone from the UK, I felt well-supported throughout the entire process. The team was highly professional and efficient, and the clinic's modern facilities made me feel confident I was in great hands. Plus, the treatment was *incredibly* affordable compared to UK prices. I highly recommend Acardent for anyone considering dental work abroad!

October 14, 2024
Unprompted review
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Reply from Acardent Turkey

Thank you so much for your wonderful review! We're thrilled to hear that your experience with Acardent Dental Clinic was outstanding from start to finish. It’s great to know that our team provided the support you needed throughout your journey and that you felt confident with the treatment and facilities. We’re also happy you found our services affordable compared to UK prices. Your recommendation means a lot to us, and we’re always here if you need any further assistance. 😊

Rated 5 out of 5 stars

Excellent service from the start

Excellent service from the start. Great communication.
Everything explained fully. Reasonable rates.
All staff helpful and friendly.
Very happy with my overall package.
Have recommended to friends already

October 12, 2024
Unprompted review
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Reply from Acardent Turkey

Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with us from start to finish. Providing clear communication and a friendly environment is our priority, and it’s wonderful to know that you were happy with your treatment and overall package. We truly appreciate your recommendations and look forward to welcoming your friends in the future! 😊✨

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Rated 1 out of 5 stars

If you considering using Acardent- DON'T

If you considering using Acardent Turkey clinic, think about it one more time.
Management of the clinic will do absolutely everything to empty your pockets. Price growing up straight after you arrive Turkey. They will suggets you waist of time and journey cost. Hotel was poor, communication was poor as well.
Promising something,than changing mind and try to charge you more. On my example I have had 10 implants done and I regret I didn't turn away when they change my quote, when I was in the clinic. There is plenty of clinic in Antalya who would treat me much better. I overpaid and finish treatment with different clinic.
After threats that I will lose my warranty on implants what was given from producent for lift time, and try to fool me with explanations what I should and what I must. I found clinic who take responsibility for job what they done and finish treatment with 20 years warranty for crowns(Acardent give 10). Also they will try to charge you 100f for silicon night gard when it cost 9f on amazon 4x in one box. I would like to mention that clinic who finish my treatment give me them for free. I discous it with several customers: no one have had quote changed(in the clinic where I finish). With Acardent every single one who was in hotel have much higher quote than it was offered on the begining. Strongly advise to find different clinic if you consider to use this one. After all you end up with empty pockets and feeling that you been robbed.
About implants and my treatment I needed to buy all medicines when others give them after treatment for free. Implants still on place- thats good. Templary teeth were useless as the were not matching mu gum line and also hurts when I was trying to use them.
Overall I am highly disappointed on all service what I get from Acardent. And the most sad is communication with their Manager - who will try to fools you looking in your eyes.
Keep looking- in Turkey you can still make your smile in reasonable price and great quality.

June 15, 2024
Unprompted review
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Reply from Acardent Turkey

Dear Krystian Rosik,
First, we would like to sincerely thank you for taking the time to provide feedback. We are truly sorry to hear that your experience with us did not meet your expectations, and we take your comments very seriously. As a clinic that strives for excellence and has been recognized with awards for our service, it is disheartening to hear that we fell short of delivering the level of care and service that you, and all our patients, deserve.

In response to the points raised:
1. Communication Issues: We regret that you encountered poor communication, and we are taking immediate steps to address this. We will thoroughly review our communication procedures and ensure that all staff members, including management, are retrained to provide clear, transparent, and timely information at every stage of the treatment process. Your feedback on this is crucial, and we will make sure it is addressed.

2. Hotel and Amenities: We are sorry to hear that the hotel did not meet your expectations. We work with various hotels, and we will review this issue with our accommodation partners to ensure that our patients receive the highest standard of care and comfort during their stay.

3. Treatment Plan Change: Your treatment plan was adjusted upon your arrival because we did not receive your X-ray in advance. As explained prior to your visit, without an X-ray, the initial plan may change after the in-clinic consultation, which you acknowledged and accepted before proceeding. We always advise patients to provide X-rays beforehand to avoid such changes, but in the absence of this, adjustments are sometimes necessary for your health and safety.

4. Face-to-Face Consultation and Consent: After your consultation with the doctor, you agreed to the new treatment plan based on the clinical findings. We did not charge for the X-rays or the consultation, and you were fully informed of the changes before the procedure. It’s important to note that we cannot, and would not, proceed with treatment without your consent, and we respect your decision to continue with the plan.

5. Guarantees: Regarding the warranty for implants, it is standard dental practice worldwide that the guarantee remains valid only if the treatment is completed at the same clinic. This is to ensure continuity of care and to protect the integrity of the treatment. The guarantee for crowns in dentistry is typically up to 5 years, which is the international norm. While some clinics may offer longer warranties, these are often marketing strategies rather than standard practice. Our guarantees are designed to align with best practices in dental care and patient safety.

6. Cost of Night Guard: Regarding the cost of the night guard, we provide high-quality, custom-made guards, and the price reflects the specialized nature of the product. We are aware that cheaper alternatives are available online, but we prioritize quality and effectiveness for our patients' long-term dental health. We will review this internally to ensure pricing is as competitive as possible while maintaining the high standards we hold.

Lastly, while we are sorry to hear that you finished your treatment elsewhere, we would like to emphasize that we do not deliberately raise prices after patients arrive. Adjustments are made only based on new clinical information, and this was fully communicated to you.

We deeply regret that your experience did not reflect the high standard of care we aim to provide, and we assure you that we will take all your feedback into account as we improve our services. If you would like to discuss this further or if there is anything we can do to make things right, please do not hesitate to contact us directly. We are more than happy to welcome you back to our clinic, as discussed during our phone call.
Thank you again for your feedback, and we wish you the very best in your continued dental care.

Kind regards,
The Acardent Team

Rated 5 out of 5 stars

Highly recommend Arcadent 5 Stars

My experience with Arcadent has been fantastic, their communication right from the beginning has been second to none, they have organised transfers from airport, to booking the hotel, transfer's to the clinic, they are always at the end of a WhatsApp chat.
My treatment has been over 2 visits back in May was for 5 days then I came back in October for 8 days.
They are very friendly, professional and the clinic is spotlessly clean, my treatment is all on 6 top and bottom, they arranged prescriptions and hospital appointments, I had my temporary teeth fitted on the first visit with the recommendation I went back 3 months later, due to my work commitments I had to come back in October, I cannot fault this company, they have done a fantastic job of which I'm over the moon with the results, if you are thinking about getting your teeth done I would highly recommend Arcadent. 😀

October 7, 2024
Unprompted review
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Reply from Acardent Turkey

Thank you for sharing your wonderful experience with us! We're delighted to hear that our communication and organization made your journey smooth and enjoyable. It’s fantastic to know that you felt well cared for throughout both visits and that you’re thrilled with your results. Your recommendation means the world to us, and we’re so glad to have had the opportunity to be a part of your smile transformation. We look forward to seeing you again! 😊✨

Rated 4 out of 5 stars

Implants and crowns

On the whole the pain and suffering was worth it. I can now smile confidently. The hotel standard no frills. Beach nearby a blessing. Be prepared to pay more than the quoted amount. Still worth it when you match UK prices to Turkey prices.

October 4, 2024
Unprompted review
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Reply from Acardent Turkey

Thank you for sharing your experience with us! We’re so glad to hear that the results have made you feel confident in your smile. We appreciate your feedback regarding the hotel and pricing—while we strive to provide transparent quotes, there can sometimes be variations based on individual needs. We're thrilled that you found the overall experience worth it and hope you enjoyed the beach! If you have any further questions or need assistance in the future, don’t hesitate to reach out. Your satisfaction is important to us! 😊🏖️

Rated 5 out of 5 stars

Highly recommend

I came for 20 emax crowns in March this year. I was referred to Acardent by a work colleague and they couldn't recommend the service enough. As soon as i got in contact with Acardent the service provided was exceptional. First of all, once i had booked my flights, they booked my hotel for me which was hassle-free. then from the minute i arrived to the minute in left, they would always arrange the transfers for me.

the service within the dental centre was exceptional. the place is extremely clean and everyone is very welcoming. As i had a full smile makeover they ensured i was happy with everything throughout the process.

As for the teeth i had fitted - wow. they truly are amazing. my smile has been transformed and i have the confidence back to be able to smile again. an amazing job!

if you are looking for dental work, and unsure of where to go - use acardent!

March 6, 2024
Unprompted review
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Reply from Acardent Turkey

Thank you so much for your wonderful review! We're thrilled to hear that your experience with Acardent exceeded your expectations from start to finish. It’s fantastic to know that our team made the process hassle-free for you, and we’re glad you felt welcomed and cared for throughout your treatment. We're especially delighted that you're loving your new smile and feeling more confident! Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing Acardent! 😊🌟

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Rated 5 out of 5 stars

im so glad i went with acardent the…

im so glad i went with acardent the staff are all so welcoming qnd make feel at ease. i had 16 teeth out with 12 implants fitted.with sedation highly reccomended , then i had temporary teeth screwd on. Sirin my english speaking contact from 1st comunication was absaloutly amazing i cant thank her enough so reasuring through the whole proccess im now looking forward to returning in january to complete the treatment pete boxall

September 17, 2024
Unprompted review
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Reply from Acardent Turkey

Thank you so much for sharing your experience, Pete! We're thrilled to hear that you felt welcomed and at ease during your treatment. It's wonderful to know that Sirin was able to provide the reassurance you needed throughout the process. We're looking forward to welcoming you back in January to complete your treatment and to see your smile transformation! If you have any questions in the meantime, don’t hesitate to reach out. Safe travels!

Rated 5 out of 5 stars

My experience with acardent was amazing…

My experience with acardent was amazing from day one I felt so safe the staff was brilliant and the dentist was amazing what a guy I would recommend this practice to anyone

September 16, 2024
Unprompted review
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Reply from Acardent Turkey

Thank you so much for your kind words! We're thrilled to hear that you felt safe and well cared for from the very start of your journey with Acardent. Our team is dedicated to providing the best possible experience, and we’re delighted that our staff and dentist made a positive impression on you. Your recommendation means a lot to us! If you ever need anything in the future, don’t hesitate to reach out.

Rated 5 out of 5 stars

So far, soooooo good!

I'm only half way through my journey to a new set of teeth, having been out to Acardent beginning of September for the first part of my treatment plan, and due to go back to finish in February. But so far so good. It was a minefield when looking at clinics and researching who to use, but I was immediately impressed with the communication, knowledge and detail that Şirin at Acardent demonstrated when discussing my options. It was this, along with great reviews, that made me choose them. The hotel I was given was great, right on the beach front with good bars and shops a very short walk away. Transport to and from airport and appointments was always on time, clean and friendly (I think it's a Turkey thing, but air con doesn't seem to be used in any of the vehicles we used! 🥵)
All the staff I encountered at the clinic were super friendly and the place was immaculately clean and modern. Highly recommended off my first visit, will update after the finished job!!

September 6, 2024
Unprompted review
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Reply from Acardent Turkey

Thank you so much for sharing your experience so far! We're thrilled to hear that you've been impressed with the communication, professionalism, and overall experience at Acardent. It's great to know that Şirin made such a positive impact on your decision-making process. We’re also glad to hear you enjoyed the hotel and the transport services, even though we’ll make sure to keep that air conditioning tip in mind for next time! 😅

We look forward to welcoming you back in February to complete your treatment, and we’re excited to see the final results! Thank you again for your trust in us, and we can’t wait for the next chapter of your smile transformation. 😊

Rated 5 out of 5 stars

Absolutely amazing clinic and people

Absolutely amazing clinic and people
Very professional. Looked after from start to finish. Highly recommended. Thankyou arcadent.

September 4, 2024
Unprompted review
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Reply from Acardent Turkey

Thank you so much for your kind words! We're so happy to hear that you had an amazing experience with us at Acardent. It means a lot to us to know that you felt well taken care of throughout your journey. We truly appreciate your recommendation and are grateful to have had the opportunity to help you. If you ever need anything in the future, don’t hesitate to reach out. Thanks again! 😊

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Rated 5 out of 5 stars

Very happy with my tooth,personal very…

Very happy with my tooth,personal very nice and very friendly . Thanks so much for your great work 😃

September 22, 2024
Unprompted review
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Reply from Acardent Turkey

Thank you for your wonderful feedback! 😊 We're so glad to hear that you're happy with your new tooth and that our team made you feel comfortable and welcomed. It was a pleasure having you at Acardent, and we truly appreciate your kind words. If you ever need anything else, don't hesitate to reach out. Thanks again! 😁

Rated 5 out of 5 stars

5+ star

If it was possible to give them more then 5 star I would do it without any hesitation.From the beginning till the end everything was absolutely professional and on point and perfect. The whole staff is super polite, positive and super helpful all the way during the treatment.
I have 0 complaints.
And my smile, omg my smile. You guys brought my confidence back to life.
Thank you so much for everything from the bottom of my heart!

September 21, 2024
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Reply from Acardent Turkey

Thank you so much for your heartfelt review! 🌟 We're absolutely thrilled to hear that your experience with Acardent was everything you hoped for and more. Restoring your smile and confidence is exactly what we aim to do, and we're so happy we could be part of your journey. If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for trusting us with your treatment! 😁✨

Rated 5 out of 5 stars

I went for crown bridge for my teeth

I went for crown bridge for my teeth, It's a amazing experience with the staff and people down there. They did very good job

September 17, 2024
Unprompted review
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Reply from Acardent Turkey

Thank you for sharing your experience! We’re so glad to hear that you had an amazing time with the team at Acardent and that you're happy with your crown bridge treatment. It’s wonderful to know you had such a positive experience with our staff. If you ever need anything else, we’re here to help! 😁✨

Rated 5 out of 5 stars

Wow what can I say there is no better…

Wow what can I say there is no better place to go to get ur dental treatment done everything acardent done was fantastic from start to finish all explained really simple even the transfers there an too were fantastic would highly recommend this place if u want the best results possible for ur teeth then there’s no better place in turkey (James brown)

September 19, 2024
Unprompted review
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Reply from Acardent Turkey

Thank you so much for your wonderful feedback, James! We're thrilled to hear that your experience with Acardent exceeded expectations from start to finish. It's always our goal to make the process as smooth and stress-free as possible for our patients, and we're so happy you had such a positive experience. Your recommendation means a lot to us—thank you again! 😊✨

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Rated 5 out of 5 stars

I could not fault my teeth journey from…

I could not fault my teeth journey from start to finish with Acardent. They were all so helpful and lovely and my teeth look great. I’d recommend them to anyone ☺️

September 14, 2024
Unprompted review
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Reply from Acardent Turkey

Thank you for your kind words! We're so glad to hear that your experience with Acardent was flawless and that you're happy with the results. It was our pleasure to assist you on your dental journey, and we truly appreciate your recommendation. 😊 Wishing you all the best with your beautiful new smile!

Rated 5 out of 5 stars

Absolutely 5 star service

Absolutely 5 star service since we landed in Antalya. The transfers are amazing. The drivers a very polite, the hotel is very good and the dental clinic is ultra clean. Within 7 days I have the most amazing teeth and I couldn’t be happier. I had 22 crowns fitted and my wife had 18 crowns. I would definitely recommend 100%

September 16, 2024
Unprompted review
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Reply from Acardent Turkey

Thank you for your fantastic review! We’re so glad to hear that you and your wife are pleased with the results and the overall experience at Acardent. It’s wonderful to know that our services, from transfers to the clinic environment, met your expectations.

Your recommendation means a lot to us, and we’re thrilled that you are both enjoying your new smiles. If you need any further assistance or have any questions in the future, please feel free to reach out.

Thank you once again for choosing Acardent!

Rated 5 out of 5 stars

Simply the best …

Brilliant Dentist and contact from start to finish of my treatment.. Always there all hours to answer any questions. Contacting you through treatment journey to check all is well..
Am so happy with my new smile.. I'd recommend Acardent to everyone A +++++ service..

September 3, 2024
Unprompted review
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Reply from Acardent Turkey

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with your new smile and that our team was able to support you throughout your treatment journey.

It’s our priority to ensure that every patient feels well-informed and cared for, so your kind words truly mean a lot to us. Your recommendation is greatly appreciated, and we’re delighted that you consider our service to be A++++!

If you ever need anything in the future, please don’t hesitate to reach out. Thank you once again for choosing Acardent!

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