I ordered a bath bench. I never received a confirmation email. The website said that it would ship the next day and to expect about 5 days for shipping. It has been 10 days and the bath bench has not... See more
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See what reviewers are saying
I never received an order confirmation email. I got one when the item shipped. Then no tracking was ever updated until it arrived in a city not far from me. Also I tried to login to my account and was... See more
I did have to contact customer service about a phone call from another mail handler that I thought was a mistake and your customer service looked up my order and verified my concern that the other mai... See more
DO NOT ORDER FROM HERE PERIOD! CAN ONLY REACH THROUGH WEBSITE EMAIL. NO PHONE NUMBER OR ADDRESS! Placed my order on February 21st. The website clearly states stock and all orders ship within 24 hours.... See more
Company details
Information provided by various external sources
ACareOTC is an online drug store, prescription drugs, pharmacy and a store to sell many more health and beauty products.
Contact info
Washington Ave 600, 19147, Philadelphia, United States
- acareotc.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
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A satisfied customer
I was very satisfied with this company. I will use them again. Yes
Walking cane
I ordered a pretty new walking cane. I came in the time stated( pretty quickly)and in good condition. Looked just like the photos of product.
Got my package quckly.
Ordered something that was said to be…
Ordered something that was said to be in stock. It wasn't.
Got a speedy message from Acareotc, thank you, and a very speedy refund.
Shipping is ridiculous
Shipping is ridiculous. I paid for 2 to 4 day shipping on 2 occassions and didnt recieve my order until a week and a half later. The customer service rep, Terri is really sweet and helpful though
I was sent the wrong item
I was sent the wrong item. I was not sent what was shown on the site. I will be returning it for refund. Very disappointed.
My product came quickly and in good…
My product came quickly and in good condition thank you
Order never came
Order never came. I payed $75 for products. They confirmed my order. I wrote them weeks later asking where my things are. No reply. It’s now been two months no word from them only spam emails and a charge on my credit card with no products sent to my house.
They had what I was looking for at a…
They had what I was looking for at a great price and shipped it quickly.
keep up good work!!!!!
My order was shipped to me earlier than…
My order was shipped to me earlier than expected
Re: Acareotc sent me a completely different product than the one I ordered.
Re: Order #1200011277; the order number on the barcode in the package I received is 6123203.
I picked up my order at the post office on Saturday. I ordered 4 bottles Pantene Level 1 Fine Hairspray. But you sent me 4 bottles Pantene Level 3 Strong Hold Texturizing hairspray, which are entirely different from the ones I ordered.
Loved the product
I ordered the Nova 352 transport chair
I ordered the Nova 352 transport chair. It was exactly what I wanted for my elderly mother when we go shopping. Not only was the chair of very good quality, doing business with this company was very pleasant. I received the chair very quickly and a good price too! Thanks!
False advertising with no notification…
False advertising with no notification of substitute product. I ordered Bull Frog Water Armor and they substituted Land Sport, which I didn't want, is readily available in my local stores, at a higher price plus shipping.
Next time when someone purchases 1-3…
Next time when someone purchases 1-3 day delivery service you should actually follow through. Also, keeping your customer informed of what happened that caused the lateness would be helpful.
Thanks for great service
Thanks for great service. I've placed many orders through you guys with no problems. Just recently the items I purchase are no longer available for sale on your site. I've emailed a few times and never have received an email back.
Discrepancy of Product Qty Description on website
On the website, the men-phor product description states the price was for a 2 pk. I needed 8 pcs hence ordered 4 units of 2 pk each. On receiving the package, there were just 4 pcs in the box. I followed up in an email on Sep 19, 2019 but have not received a response. There appears to be no customer service numbers listed on website to call and sort this issue out.
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