Accident Advice Helpline Reviews 

Warning with this company.
Useless. Unprofessional. Take all private info and then tell you criteria has changed.
You have been Warned.
Must be a scam

just had reply to my 1 star and comment i have had an account with studio for over 5 years and now all of a sudden they can,t find my account.i also emailed the company as well today 16/10/22 had reply telling me they have no idea when they will be able to contact me.

This company keeps calling despite me advising that I don't wish to use their services. Initially, they made out that they were already on my case and tried to get further information. Their staff just cut you off once they realise you're not going to co-operate with them - no way I'd do business with an organization like this!

1 star is to higher rating for this company. Absolutely appalling sales tactic, misleading, rude and aggressive. I am absolutely disgusted. The representative sat there eating crisps whilst on the phone, giving me attitude, arguing, and insulting me after I declined his offer to take over my existing case, and to my horror he stated he was going to proceed anyway. I honestly do not know how they can continue to practice in this disgraceful manner. They call you up to advise against using certain companies, when in fact they are the ones that should come with a warning. Despicable!

Absolute rude b******,keep ringing me after my accident-as do other companies- so explained for the god knows how many times,its being dealt with ,in the end put the phone down on them,then they rang back and left me a voicemail saying as I wasn't updating them it was my fault they keep calling me !!
If I could rate this as a minus,I would ,appalling customer service and I am not a customer of theirs!

How do I stop these guys from.ringing me up to 10 times a day on various different numbers. I've barely told them anything and apparently I've now git an account quite sneaky as they make out you should be talking them, wheres you shouldn't and they've got your details from the accident register. I've not handed any information over, so not sure how I've now got an account , of I wanted to use them then I would of been in contact with them but tomorrow is monday and the calls will.start again doesnt matter if you lock them, they will use another number

If I could put zero stars I would. Patronizing, passive aggressive. Said I shouldn't get stressed with all the calls I am receiving as it's only a call.

Had a call from Alex to tell me my insurer's are ripping me off, they'll take money from me, get the lowest settlement amount, etc. Then went on to tell me all the benefits of going with Accident Advice Helpline as they're totally independent and I'll get a higher compensation amount as well as all of the money.

What he didn't ask, was whether I'd actually utilised my insurer's legal team, nor did he mention that Accident Advice Helpline operate on a no-win no-fee basis, therefore I would not receive all compensation awarded anyway. I've also submitted a claim through an independent, insurance-backed legal team, so will get all my compensation without anything deducted.

Top tip: never go with a Legal Firm who have to check the National Register and actively call people to chase business.

This has to be the worse company. been waiting since September and nobody ever calls me I have to always contact them. I get promised phone calls and nobody calls me back. Dont waste your time. I'm convinced the good comments are fake

Very helpful and great communication. Highly recommended

this company keep harassing me with phone calls telling me i have been in an accident that was not my fault and that i can get compensation when this is incorrect.
they call from mobile phones that are blocked from returning calls , i have had two calls from the, today alone.

they have been calling every few days for weeks

Salter & Gordon have provided an excellent and efficient service. I find them highly professional and extremely helpful whenever I have any queries.

Experience so far has been good, there has been small waits to get through but the adviser began the claim and all things that needed to be done to start it. I am still at the beginning of the process so i hope all goes well.

They give you all this talk about how easy it’s going to be will only take a couple of days to sort, it’s all rubbish, there just trying to get you to say your accident is worse than what it was and get some money themselves, it’s much more complicated than they state and I’m now getting a call a day from other people trying the same thing.

The team listened to my accident and took the time to understand and help me.

They gave me excellent advice and the person I spoke to was very helpful and understanding. She made the whole ordeal very easy and settled my nerves.

They have been very helpful with my daughter's claim

Easy, quick and efficient