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Acclaim Driving Reviews 1,310

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 390 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional staff, particularly the instructors, for their patience, professionalism, and supportive approach, which greatly contributes to building confidence behind the wheel. Many people appreciate the clear instructions and the smooth, organized user experience, making the learning process easy and enjoyable. The service is frequently described as brilliant, with many achieving success, often passing their driving tests on the first attempt. However, some customers also noted issues with the company's reliability and communication, experiencing missed lessons and a lack of support when problems arose. A few other people also felt that some instructors were not professional enough or lacked genuine teaching support.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising instructors for their patience,... See more

User experience

Users describe positive interactions with the user experience, highlighting that everything was super smooth... See more

Instructions

Customers consistently note positive experiences with instructions, praising instructors for their clear and... See more

Service

Reviewers mention positive feedback about service, with many highly recommending the driving school and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience with Acclaim. Pavan was an excellent instructor - I would definitely recommend him. He explained everything clearly and was always happy to answer any questions I had. Pavan w... See more

Company replied

Rated 5 out of 5 stars

I did the 40 hour intensive course with acclaim. Everything was super smooth and organised. But most importantly Andy my instructor was absolutely superb and took me from no driving experience to pass... See more

Company replied

Rated 5 out of 5 stars

Simon Betsva is an amazing instructor- Calm and clear with his instructions - He built my confidence up massively, we did a few individual lessons and then a 3 day crash course right before my test, h... See more

Company replied

Rated 5 out of 5 stars

Passed Driving Test! Rich Cotter has been my driving instructor for about 40 hours and you couldn’t ask for a better teacher. He is very patient, understanding, flexible and articulate with... See more

Company replied


Company details

  1. Driving School
  2. Drivers License Training School
  3. Driving Test Centre

Written by the company

Acclaim Driving is a renowned National driving school, with nearly 40 years of experience in the industry. Known for our excellent first-time pass rates, we offer a range of driving lessons tailored to meet individual needs, including standard weekly lessons and intensive driving courses that can help learners pass their driving test in as little as five days. We pride ourselves on our team of highly experienced and friendly instructors who provide personalised and supportive instruction to ensure learners become confident and most importantly safe drivers. At Acclaim Driving we offer a modern fleet of manual and automatic cars, catering to all preferences and learning styles. In addition to driving lessons, we provide comprehensive theory test preparation through partnerships with leading revision apps. Our commitment to quality and customer satisfaction is reflected in our competitive rates and special offers, making us a popular choice for learners. Whether you are a complete beginner or looking to refresh your driving skills, Acclaim Driving’s flexible and professional approach ensures a positive learning experience and successful outcomes. Book your lessons online for instant confirmation and start your journey towards becoming a safe qualified driver with Acclaim Driving.

Pass your driving test with confidence. Book your driving lessons now!

Written by the company

Nearly 40 years of experience teaching learners to drive
Our driving instructors and friendly team in the office will offer the care, support and expertise that make learning to drive a pleasure. We are committed to offering great value for money whilst creating safe and responsible drivers.
Become an Acclaim Driving Instructor
If you are looking for a new career, why not train to become a Driving Instructor? Work flexible hours to suit your lifestyle. A rewarding career with a secure future. Contact us for more details.

Contact info

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Save money by buying a 10 hour block

You can save up to £20 if you purchase a block of 10 hours.

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Dave Hollis (my driving instructor)

Dave Hollis (my driving instructor) was absolutely brilliant. Every single lesson was filled with so much laughter. Dave is hilarious, kind, patient and understanding, he will answer any question you have and guide you through your driving journey making you feel at ease. I couldn’t rate him highly and thank him enough, he made my confidence grow exponentially when driving.

April 15, 2026
Unprompted review
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Reply from Acclaim Driving

Thank you so much for your kind words! I'm really glad you found lessons with Dave enjoyable and that his approach helped you feel comfortable and at ease with a few giggles along the way!

Rated 5 out of 5 stars

My instructor Gurpreet Singh

My instructor Gurpreet Singh was a fantastic instructor, his instruction style was exam like which is telling you where to turn or what to do in "good time". Every lesson had some type of structure, as an example: each 2 hour lesson had a different focus such road signs, roundabouts, A roads, parking manoeuvres which I believe is very helpful as it allows to focus on how each thing works. Gurpreet is a good instructor regardless of what the situation is such as patient when stalling in busy areas, he is also honest and attentive in mistakes which he tries to correct verbally such as mentioning the speed limit or when wanting to turn he is reminding of what to do such as mirrors and indicating

April 21, 2026
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Reply from Acclaim Driving

Thankyou for sharing your experience of learning to drive with your instructor Gurpreet. Glad you found the structure of each lesson of high value

Rated 5 out of 5 stars

Simon is a great instructor!

I had Simon as my auto driving instructor! He was just perfect! He’s so so calm and very patient. He preps you so well for your test and the only reason I passed first time is because of his amazing teaching! If you need an auto instructor you must book Simon!

April 21, 2026
Unprompted review
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Reply from Acclaim Driving

Congratulations on passing your test in the Wigston area with one of our automatic instructors Simon betsva. Enjoy your freedom on the roads

Rated 5 out of 5 stars

Great Instructor Rich Cotter!

Huge thanks to Rich Cotter for helping my son pass his driving test on the first attempt! From the very first lesson, Rich was professional, punctual, and incredibly patient. My son felt comfortable behind the wheel almost immediately, and the clear, calm instruction really helped build his confidence. We couldn't have asked for a better experience. Highly recommend to any parents looking for a reliable instructor!

April 20, 2026
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Reply from Acclaim Driving

Thankyou for recommending Rich Cotter in the Chippenham area

Rated 1 out of 5 stars

I don't recommend Acclaim

I booked lessons & and an Intensive driving course w/c 6.4.26 and w/c 13.4.26. This was booked & paid for on 20.1.26. The driving test was booked for Friday 17.4.26.
It is apparent that once Acclaim have their money they don’t care about their customers or what happens next.
The driving instructor did not turn up for the first lesson on Tuesday 7.4.26. On contacting Acclaim, they said they couldn’t get hold of the instructor and didn’t advise what was going on.
Acclaim did not ring us back as requested to provide any explanation or reassurance that an instructor would turn up for any of the other lessons already booked. So we had to ring Acclaim twice on Wednesday 8.4.26 before finding out that the instructor we had booked was due to leave Acclaim on Friday 10.4.26, but still we were not being given any reassurance that any alternative driving instructor would be giving the lessons.
We were left completely clueless what was going on & with the driving test the following week led to excessive stress and upset. This is complete incompetence on the part of Acclaim.
As soon as Acclaim knew they had a driving instructor that was leaving, alternative arrangements should have been made for lessons booked & students affected informed.
We were very fortunate that the Driving Instructor did finally get in touch with us & lessons were re-arranged to accommodate us but our agreement was with Acclaim, not the driving instructor as an individual and so Acclaim are responsible for ensuring lessons go as planned.
At no point has Acclaim apologised or rang us. Any contact we have had with Acclaim is because we have rang to chase them. A manager or senior person should have jumped on this and sorted it out straight away.
I would definitely not recommend Acclaim

April 13, 2026
Unprompted review
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Reply from Acclaim Driving

Sorry to hear you are unhappy with the service provided. I can see that out management team are looking into this

Rated 5 out of 5 stars

Acclaim driving, George Basra

I had George Basra as my instructor and I passed first time with two minors. He was reassuring and helped me build my confidence on the roads especially roundabouts. The two hour lessons helped me feel smoother at driving and he allowed me to become calm and collected ready for my test. I would recommend

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

I've had Gilbert as my instructor and he has been incredibly patient and such a good teacher, It's been smooth learning so far thanks to him!

April 16, 2026
Rated 5 out of 5 stars

Awesome Adrian

A massive thank you to my driving instructor Adrian McKinlay for taking me from a complete beginner with no confidence to a passed driver! I never thought I would get to this point, but Adrian believed in me, was incredibly helpful and encouraging throughout the learning process, and never gave up on me! He is an incredible instructor and I owe it to him that I managed to pass. He is friendly and engaging and has excellent knowledge of cars, driving and the roads around Leicester. Thanks too to Acclaim for always being helpful whenever I've had any problems with the online booking/payment system.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

I Highly recommend Anselm as he is a…

I Highly recommend Anselm as he is a brilliant driving instructor. He is very patient, understanding, and encouraging the whole way through. What I appreciated most is how well he understood my weaknesses and worked with me on them. He always knew exactly what I needed to improve and helped me build my confidence step by step.

April 14, 2026
Rated 5 out of 5 stars

Driving experience

I had a very positive experience learning with Sadiq. He showed a high level of patience throughout and consistently created a calm and supportive learning environment for me.
He was particularly effective at identifying the areas in which I needed improvement and provided clear, structured guidance to help me address them. His teaching approach significantly contributed to the development of my confidence and overall driving ability.
I would highly recommend him to anyone seeking a professional, understanding, and reliable driving instructor.

April 15, 2026
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Reply from Acclaim Driving

Great result Fran!
Glad to hear that you had such a positive experience learning to drive with Sadiq. It’s great to know that you felt supported and comfortable throughout the process—that’s always the goal. Wishing you all the best with your driving, and stay safe on the road!

Rated 5 out of 5 stars

Highly recommend for learning to drive

Highly recommend for learning to drive, my instructor, Graeme was very knowledgable and helpful, most importantly didn’t criticise when something was done wrong and always encouraged me to keep practicing passed my test 1st time with him

April 14, 2026
Unprompted review
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Reply from Acclaim Driving

Well done on passing your test first time with Graeme from all at Acclaim

Rated 1 out of 5 stars

Would not recommend newtownabbey…

Would not recommend newtownabbey automatic instructor gary.Very unprofessional dirty car,on his phone during the two lessons i had (two was enough) vaping during lessons,made me so uncomfortable & nervous.I don't pay £45 ph for that service.Still waiting on the refund he told me he was getting me 3 weeks on.Never again.Found new more professional instructor.

March 17, 2026
Unprompted review
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Reply from Acclaim Driving

Sorry to hear you have had a bad experience with one of our franchise instructors. If you call our customer service team in Belfast they will be able to assist in getting your refund processed. There contact number is 02890 694455

Rated 5 out of 5 stars

Habtom Acclaim driving

My instructor Habtom was great. He had a natural ability to explain things clearly to me whilst building my confidence and driving competence. He is really friendly and a really nice guy . Thank you for making this process enjoyable and successful !

April 13, 2026
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Reply from Acclaim Driving

Great result following your intensive course with Habtom Asmelash

Rated 5 out of 5 stars

Simon Betsva is amazing

Simon Betsva is an amazing instructor- Calm and clear with his instructions - He built my confidence up massively, we did a few individual lessons and then a 3 day crash course right before my test, he helped to calm my nerves and we laughed a lot! He is a credit to acclaim and I would recommend him to everyone ! I still have “Simon says” in my mind even now Iv passed and this helps me while now driving independently

February 18, 2026
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Reply from Acclaim Driving

Thankyou for sharing you experience of learning to drive with Acclaim and Simon Betsva.

Rated 5 out of 5 stars

Great driving instructor 😁!!

My driving experience was excellent, Steve Bostock was a really good driving instructor and I’d recommend him to future students in the area.

April 4, 2026
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Reply from Acclaim Driving

Huge Congratulations on passing at Chilwell with your instructor Steven Bostock. Enjoy your freedom on the roads

Rated 5 out of 5 stars

Good experience I passed the test so…

Good experience I passed the test so nothing negative to say, good examiner too. Feel confident that I can drive on my ones now

April 9, 2026
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Reply from Acclaim Driving

Congratulations on passing your test with your instructor Darren Bush

Rated 1 out of 5 stars

I had a driving instructor from Acclaim…

I had a driving instructor from Acclaim here in Leicester and knew my driving test for practical was booked in for the month ahead - yet he completely dismissed this after full package of lessons and said he is going on holiday and get in touch with a private instructor who charged me more and teaches different. My practical is in 7 days! The previous instructor from Acclaim also said he would get in touch with Acclaim to notify of this situation - but clearly did not and left me stranded. Now I got in touch with Acclaim myself and they also say they cannot do anything about this! They take your money but take no accountability for their students and responsibility for their tests. They just want to keep them and their money. Classic

April 7, 2026
Unprompted review
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Reply from Acclaim Driving

Sorry you are unhappy with the service provided by one of our franchise instructors. If you would like to call our customer service team, we would be more than happy to look into this for you

Rated 5 out of 5 stars

Passed first time with Brian Torbitt

Passed first time with Brian Torbitt

Brian is a top class instructor, very reassuring and helps you gain confidence in the car very quickly. Would highly recommend.

April 1, 2026
Unprompted review
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Reply from Acclaim Driving

Congratulations on passing with Brian

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