Accraine Reviews 

24
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I ordered well over €3000 worth of parts from Patrick, but not everything that he delivered was correct. I told him this and then he said this where the parts that I ordered. He tried to confuse me by... See more

Company replied

Rated 5 out of 5 stars

We are so happy with our CCS1 to Chademo- this Adapter has worked at every brand of Charger we've tried here in CA - Thank you Patrick Amoah for all your help in guiding us in using this adapter- A... See more

Rated 5 out of 5 stars

I wanted a V2L Discharger for my Nissan Leaf in order to have some backup power in case of a power outage and to have electrical power on the go, and found that Accraine have 5kW dischargers available... See more

Rated 5 out of 5 stars

This adapter has been flawless so far! I’ve had no issues charging at electrify America and evgo stations. Customer service was also great during my purchase experience. I was not signed in to the... See more

Company details

  1. Electric Vehicle Charging Station
  2. Auto Parts Store

Written by the company

Specialists in smart & innovative Electric Vehicle charging solutions for home, business and public charge points. We supply high quality type 1 & 2 electric vehicle charging cables, ac & dc chargers, power module, accessories, high voltage connectors, custom made charging cables and carry bags. Whether it is your home, public or business, we can recommend which products best suit your requirements. Our products are delivered FREE Next Working day.


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3.8

Great

TrustScore 4 out of 5

24 reviews

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3.8

All reviews

(24)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered well over €3000 worth of…

I ordered well over €3000 worth of parts from Patrick, but not everything that he delivered was correct. I told him this and then he said this where the parts that I ordered. He tried to confuse me by saying that the order of the words of the parts description was different and that it was my fault, but that's not true. I asked him for a specific parts and even sent him a link to a website with a description and pictures. The strangest thing about this all is that the total worth of the bad parts is only €55. So why he is willing to lose a customer by not admitting his mistake and just send me the correct ones is a mystery to me. But next time I will order the parts elsewhere.

May 12, 2026
Unprompted review
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Reply from Accraine

Hi Henry,
We fully understand; however, we cannot accept responsibility for an error that did not originate from our side, as the items supplied matched the order that was submitted.
You mentioned that you have ordered well over €3,000 worth of parts from us previously, and during that time we have never encountered any issues. As shown in our email correspondence, on 30 March, you initially requested a quotation for 4 pcs of a Type 2 to Type 1 adapter. Then, on 3 April, you sent another email requesting multiple quotations, which we provided accordingly. However, the final order submitted to me was for 5 pcs of a Type 1 to Type 2 unit, not Type 2 to Type 1 adapter.
we did not create or alter the order at any stage; we simply supplied the exact items that were ordered. The products were supplied directly from our factory based on the specifications provided in your emails.
This is not a matter of trying to “get rid of” a product or treating a customer unfairly. We always do our best to support our customers, and every order you have placed with us has been shipped according to your request. We have also maintained clear communication throughout the process, which is why we feel it is unfair to suggest that you were not treated properly as a customer.
We are always happy to help and support where possible, but we cannot accept blame for a mistake that was not made on our side. The email correspondence clearly confirms the order details.

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Rated 5 out of 5 stars

V2L Chademo Discharger 5kW

I wanted a V2L Discharger for my Nissan Leaf in order to have some backup power in case of a power outage and to have electrical power on the go, and found that Accraine have 5kW dischargers available at a good price. Patrick was able to make sure the requirement for UK sockets was met, and delivery was very fast, I had it in well under a week. Definitely recommend!

December 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Very pleased with my purchase

I have been very pleased with this supplier, after a mistake on my behalf with my email address, all sorted out soon, they have kept me well informed of my delivery, the part was sent and delivered in good condition and many thanks to everyone involved. Thank you.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

CCS2-Chademo - Great service from Patrick at Accraine.

Great service from Patrick at Accraine when buying my lovely shiny CCS2-Chademo adapter
All questions have been promptly answered, the item arrived a day early & has been proven charging my LEAF 2.0 on a couple of local chargers. Not yet tried my E NV-200 but will update.
A minor niggle, & nothing to do with Patrick, is that although delivery to me in France was included in the item price I did have to pay 33€ customs fee & tax as the item was shipped from Hong Kong.

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

We are so happy with our CCS1 to…

We are so happy with our CCS1 to Chademo- this Adapter has worked at every brand of Charger we've tried here in CA - Thank you Patrick Amoah
for all your help in guiding us in using this adapter- A double thank you for your immediate response to every email we sent to help us purchasing the adapter through PayPal
We're looking forward to our trip across the US to the East Coast with the CCS1 to Chademo
Janet & Harold

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

Bought a CCS adapter

Bought a CCS adapter, was delivered very quickly with no issues or charges and is working perfectly. Customer service is second to none. Could not be happier.

August 27, 2024
Unprompted review
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Rated 5 out of 5 stars

Ordered a CCS1 to Chademo adapter on…

Ordered a CCS1 to Chademo adapter on July 28th and it arrived one day earlier than expected on Aug. 5th.

Today, Aug. 10th was the first chance I had to try it out on our 2022 Leaf SL+ at an Applegreen Electric site. It worked perfectly and was able to achieve a peak rate of 75KW.

Opens up so many charging possibilities for us now.

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

Chademo to CCS2 adapter

I ordered a Chademo to CCS2 adapter from Patrick on July 26th and it arrived today August 5th, a day earlier than estimated. It was extremely well packaged and when taken out of the cardboard box I was met with a very smart, tough-looking carry case with its own, very comfortable to use,fold-away carrying handle. Opening the sturdy clips holding the case closed, I could see the adapter sitting in its foam tray. It will be well protected in there!

So, of course we couldn't wait to go and try it out! We headed to a couple of local chargers (Instavolt and Osprey) and charged our Nissan ENV200 van at each, just long enough to prove it worked. And it did, flawlessly!

And I have to mention Patrick who patiently kept me informed the whole way of the progress of my order. Thanks Patrick!

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer experience, great product

This adapter has been flawless so far! I’ve had no issues charging at electrify America and evgo stations.

Customer service was also great during my purchase experience. I was not signed in to the website when I checked out and was having trouble finding my order because of my mistake. Customer service happily kept me updated via email as my order made its way to my door.

July 2, 2024
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Rated 5 out of 5 stars

CCS1-ChadeMo adapter shipped from UK to…

CCS1-ChadeMo adapter shipped from UK to California in approximately a week. Adapter is high quality, comes in a nice case, and has worked at three different company's chargers in my area. Recommended!

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

So glad I went with this developer

So glad I went with this developer for my CCS1 to CHADeMO adapter! I was impressed that they sent an engineer to the US to do field testing with a reputable YouTuber. Many said it couldn’t be done, but their adapter has worked 100% so far. Patrick gets the award for customer service by answering a barrage of questions from firmware to checkout - and he was extremely prompt and courteous with every response. Thanks for the free shipping!

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Nissan leaf, life-changing experience

I have to say my experience was life-changing. Not only with their customer service and support but the product itself bringing my car back to life ensuring many years of use with the product. Has a Nissan leaf owner I could not ask for better support a better product well built, knowing that our charging standards in the United States is going away having this new adapter is definitely life-changing

June 14, 2024
Unprompted review
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