Ace Carpet Cleaning Reviews 21

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Great lads, very thorough. Didnt miss a spot and got all the stains out of my apartment carpets. Definitely recommend

Rated 1 out of 5 stars

They dumped the dirty water in my tub that I had put items in to get off the floor so they could clean!! They didn’t ask, they just dumped. I could have made space but instead they ruin some items a... See more

Company replied

Rated 5 out of 5 stars

Steve had collected used sofa bed for me, it was in a dreadful condition. Soiled and looking unstuffed I thought I'd made a real mistake. Steve and his brilliant cleaning machine not only improved the... See more

Company replied

Rated 5 out of 5 stars

I had my bedroom carpets cleaned yesterday and can honestly say I can’t believe how amazing they look. My sons in particular had several stains years old, even slime and the carpet looks like new! Com... See more

Company replied

Company details

  1. Carpet Cleaning Service
  2. Upholstery Cleaning Service

Written by the company

Ace Carpet cleaning offer over 20 years of extensive experience in carpet and upholstery cleaning. We pride ourselves on not only the service we deliver but our constant attention to detail.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great lads

Great lads, very thorough. Didnt miss a spot and got all the stains out of my apartment carpets.

Definitely recommend

May 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent quality and value

As ever, Steve is meticulous and thorough, treating his clients’ homes with respect and sensitivity. He works hard and never skimps a job. His friendly but courteous disposition make having him in the home a comfortable experience. In my view, for the very high quality of his work, his charges represent excellent value

July 30, 2025
Unprompted review
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Reply from Ace Carpet Cleaning

Thank you for the great review Derek. It's greatly appreciated!

Rated 1 out of 5 stars

They dumped the dirty water in my tub…

They dumped the dirty water in my tub that I had put items in to get off the floor so they could clean!! They didn’t ask, they just dumped. I could have made space but instead they ruin some items and left a huge mess more me to clean.

Never again!

December 7, 2024
Unprompted review
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Reply from Ace Carpet Cleaning

Hi Colleen,

It sounds like you have had a terrible experience, but the company you have used is not us! We are ACE Carpet Cleaning, based in Beckenham, Kent. United Kingdom. You are based in America. Our Website address: ace-carpetcleaning.co.uk

We are a 5 star rated company and we would never conduct ourselves in this fashion. Please, if you could kindly remove your review and try to find the correct carpet cleaning company that gave you this awful experience it would be greatly appreciated.

Kind regards,

Stephen

Rated 5 out of 5 stars

Friendly and efficient

Friendly and efficient, really happy with the results carpets looking as good as new. Would definitely book ACE again.

October 1, 2024
Unprompted review
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Reply from Ace Carpet Cleaning

Thank you for the great review! It's much appreciated.

Rated 3 out of 5 stars

Mark & Josh were exceptionally friendly…

Mark & Josh were exceptionally friendly &conscientious &caring, operating as a team who knew the best ways & methods of completing their tasks,

July 8, 2024
Unprompted review
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Reply from Ace Carpet Cleaning

Good morning Lindsey, thank you for leaving the review but we kindly request that you remove the review as we are not the ACE Carpet Cleaning that you used. We noticed you are base din Australia and we are based in the United Kingdom so you have clearly not used our company. Thank you in advance.

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Rated 5 out of 5 stars

Steve and the Ace Carpet Cleaning team are simply Ace!

Steve and the Ace Carpet Cleaning team did a terrific job cleaning and feeding the leather on our two Le Corbusier LC3 and a much loved Ligne Roset Moël sofa and footstool. Ace also took care of our Calligaris dining chairs removing a couple of oil based stains and bringing them back to as new condition. Everything from the process of getting an initial quote, the appointment and carrying the cleaning was done in a thoughtful consultative manner. I cannot recommend Ace’s service and professionalism highly enough.

March 28, 2024
Unprompted review
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Reply from Ace Carpet Cleaning

Stuart, thank you for taking the time to write the most fabulous review! Your time and thoughtful words mean so much to us! Regards, Steve ACE Carpet Cleaning🙏🏼

Rated 5 out of 5 stars

Steve was great and I would highly…

Steve was great and I would highly recommend him. He replied to my enquiry straight away -communication was excellent - I sent him pictures and he gave me a quote. His service was very professional and efficient Steve managed to do a really good job on a really stained carpet. I would definitely use him again and recommend his service

March 1, 2024
Unprompted review
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Reply from Ace Carpet Cleaning

Thank you for the great review. It's much appreciated.

Rated 5 out of 5 stars

Steve has done the most amazing job in…

Steve has done the most amazing job in bringing back to life a 30 year old carpet. It looks like it was laid yesterday. Such a professional person and so likeable aswell. Gets more than 100 percent from me. Could not possibly recommend anyone higher than that.

February 22, 2024
Unprompted review
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Reply from Ace Carpet Cleaning

Thank you very much for the fantastic review! Means a lot! So glad your so happy with the results!

Rated 5 out of 5 stars

Steve came and reviewed the carpets

Steve came and reviewed the carpets, turned up when he said he would. That’s a good start in its self. Cleaned the carpets in the lounge and hallway to perfection. I have also now booked to have the stairs and up stairs carpet cleaned together with my dining room chairs. Look no further that Ace for your carpets being cleaned. A nice guy as well
Alan

February 5, 2024
Unprompted review
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Reply from Ace Carpet Cleaning

Alan thank you very much for the great review, it's greatly appreciated! We look forward to cleaning the other areas in your property very soon! Regards, Steve. ACE Carpet Cleaning

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Rated 5 out of 5 stars

Amazing carpet cleaning service

I had my bedroom carpets cleaned yesterday and can honestly say I can’t believe how amazing they look. My sons in particular had several stains years old, even slime and the carpet looks like new! Completely exceeded my expectations! Stevie was very polite, professional and did the job quickly for a great price! Thank you, I’m so pleased with the results!

September 14, 2023
Unprompted review
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Reply from Ace Carpet Cleaning

Thank you for the great review! It's much appreciated!

Rated 5 out of 5 stars

Steve had collected used sofa bed for…

Steve had collected used sofa bed for me, it was in a dreadful condition. Soiled and looking unstuffed I thought I'd made a real mistake. Steve and his brilliant cleaning machine not only improved the look of it but also brought it's stuffing back to life. I'd not thought that 5yr stain from fruit smoothie would come out of carpet but it did! Professional advice appreciated that lost colour won't be restored from bile bleached carpet, but area clean worked well. Excellent job! Thank you. 💚

September 5, 2021
Unprompted review
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Reply from Ace Carpet Cleaning

Thank you for the great review! It's much appreciated!

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Rated 5 out of 5 stars

Such a professional job

Such a professional job. The carpets were very dirty but after they were cleaned they looked like new!

July 20, 2021
Unprompted review
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Reply from Ace Carpet Cleaning

Thank you for the great review, means a lot! Stevie - ACE Carpet Cleaning

Rated 5 out of 5 stars

Best carpet cleaners I’ve ever used!

I found ACE Carpet Cleaning via Facebook. Unreal results on my sofa and hallway carpet. Really are the best clean I have ever had. They were also so courteous and tidy I highly recommend this company!

June 23, 2021
Unprompted review
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Reply from Ace Carpet Cleaning

Thank you for the great review, means a lot! Stevie - ACE Carpet Cleaning

Rated 5 out of 5 stars

House looks and smells amazing !

House looks and smells amazing !! Can’t believe what a difference a carpet clean has made we thought we was going to have to spend a fortune on new carpet but for a fraction of the price it feels like we have , very happy and amazing service thank you again so much

June 15, 2021
Unprompted review
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Reply from Ace Carpet Cleaning

Thank you for the great review, means a lot! Stevie - ACE Carpet Cleaning

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Rated 5 out of 5 stars

Great Job, great price, great service

My carpets needed a clean after my puppy gave them his best! Steve was recommended to me by my neighbour who had recently had their carpets cleaned by him & were most pleased. I found Steve to be very polite, professional & reasonable on pricing. The carpets are like brand new, I was amazed!

June 10, 2021
Unprompted review
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Reply from Ace Carpet Cleaning

Thank you for the great review, means a lot! Stevie - ACE Carpet Cleaning

Rated 5 out of 5 stars

My carpet is 10 years old and an…

My carpet is 10 years old and an unusual tall pile so was hard to clean compared to normal carpet... I was amazed and pleased when I see the result...Steve also cleaned my blind and skirting boards which I didn't expect. Very happy..highly recommended.

June 10, 2021
Unprompted review
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Reply from Ace Carpet Cleaning

Thank you for the great review, means a lot! Stevie - ACE Carpet Cleaning

Rated 5 out of 5 stars

Really efficient and found the whole…

Really efficient and found the whole service fantastic beginning to end, have already recommended Steve to family and friends . Top service

June 9, 2021
Unprompted review
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Reply from Ace Carpet Cleaning

Thank you for the great review, means a lot! Stevie - ACE Carpet Cleaning

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