We placed a 4k order 5 months ago. It has not been delivered and (after many emails) I'm told it will never be delivered. Despite this fact Ace packaging has not refunded us and are now ignoring all e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The worst experience imaginable - 10 months of delays - they aren't able to pay their manufacturers, who have held my stock hostage and demanding I pay all their outstanding bills of another £20k to g... See more
Ace packaging has been our packaging supplier since day one! They have always provided us high quality products and I can confidently say that the packaging provided has given us the luxuriou... See more
Ace Packaging provide top quality affordable products. Our Account manager is so easily accessible, will go out of his way to get us the best pricing and turnaround time, he is always quick to respond... See more
Company replied
Company details
Written by the company
Experts in Custom Retail & E-commerce Packaging. Based in Northern Ireland, we are uniquely positioned to serve both the Irish and UK markets. Products range from tissue paper, boxes, bags to tubes. Get in touch today for a free quote.
Contact info
44 Dromore Road, BT24 8HS, Ballynahinch, United Kingdom
- 03301139362
- hello@ace-packaging.com
- ace-packaging.com
Reply from Ace Packaging
Hi Kyle,
Thanks for the review.
You're printed tissue paper looks great!
Kind regards,
James
Advertisement
Great job and high quality service
Great job, and quality service. Reliable and easy to work with when needed.
March 25, 2022
Unprompted review
Top quality
Used this company many times, really impressed with the services james and Scott offered me!
March 25, 2022
Unprompted review
Top class service
March 25, 2022
Unprompted review
Advertisement
James and the ACE team
James and the ACE team! What could I say? The team went above and beyond. I’ll paint the picture, I came to them with a huge problem, turned away from 5 other competitors. Was this an issue to James? No. He sorted my issue and all for a reasonable price. Thanks again!
March 25, 2022
Unprompted review
Reply from Ace Packaging
Hi Bradley,
It was a pleasure working with you and glad we could solve your issue. We looking forward to helping again.
Kind Regards,
James
Quick and great customer service
March 25, 2022
Unprompted review
Excellent service
March 25, 2022
Unprompted review
Reply from Ace Packaging
Hi James,
Thanks for the review.
We look forward to working with you again soon.
Kind Regards,
Scott
Delighted with the products we received…
Delighted with the products we received from Ace Packaging. They arrived so quickly and are exactly what we wanted. Would highly reccomend.
February 14, 2022
Unprompted review
Advertisement
Ace Packaging provide top quality…
Ace Packaging provide top quality affordable products. Our Account manager is so easily accessible, will go out of his way to get us the best pricing and turnaround time, he is always quick to respond to any queries. Our SKINICIAN bags are premium and live to our brand values of being eco friendly. We have just placed another order for further branded products! Thank you James and Team!
October 6, 2021
Unprompted review
Reply from Ace Packaging
Hi Ciara,
Thanks for your kind words! The luxury bags turned out great, glad you were happy! I look forward to working together again in the future.
Kind Regards,
James
Excellent service
Excellent service. Cheapest on the market. The boss is amazing to deal with and very friendly. I’ve just started my own business and Ace will be helping through my progression as I wouldn’t choose to go anywhere else.
October 6, 2020
Unprompted review
Amazing Service
Highly recommend using this company ! Excellent customer service and an amazing turn around!
September 10, 2020
Unprompted review
Excellent service
Excellent service, good communication, and prompt delivery, all round professional service, Many Thanks.
September 8, 2020
Unprompted review
Advertisement
We would highly recommend Ace
Ordered mailing bags and tissue paper from Ace. Top class service from start to finish, and at a great price too! Would highly recommend.
September 8, 2020
Unprompted review
Reply from Ace Packaging
Hi Eirin,
Thanks for your kind words!
We look forward to working together in the future.
Kind regards,
Ian
Just received our first order of…
Just received our first order of printed tissue paper. Very happy!! Easy to order, help is at hand if needed and the quality of the tissue is good along with the print quality. Ceilia Swim will be using again.
Thank you!
September 8, 2020
Unprompted review
Reply from Ace Packaging
Hi Lynne,
Thanks for your fantastic 5 star review!
We look forward to working with you again in the future, pleasure!
All the best,
James
Great service as always
August 20, 2020
Unprompted review
High quality products, great customer service!
I am very happy with the products from Ace Packaging. Amazing quality, great customer service. I will definitely reorder from them, as I am very satisfied with everything.
Thank you!
August 19, 2020
Unprompted review
Advertisement
Trustworthy guys to work with
August 19, 2020
Unprompted review
Very pleased with the masks we ordered…
Very pleased with the masks we ordered - exactly what we needed and very fast delivery
August 19, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.