Yvonne is subpurp at her job she has amazing customer service skills and is amazing even under stress. Your company needs more employees like her I apprec Her kindness and btw she needs a raise
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great Experience, easy to use and funds available quickly. However the interest rate is outrageous and my "pay off" date was 2 months later than expected due to the interest. If I ever need this again... See more
Company replied
Ace cash express has been there for me even when a regular pay day loan company wouldnt be. They are always so pleasant on the phone and even the personell in the stores have always been awesome. I w... See more
I did a online loan i will NEVER give them my money again. I took out a loan for 400 i had to pay 800 back hell naw then when i called customer service to call to pay early they told me the total i ha... See more
Company replied
Happy Customer
My credit is not the best but i was approved for a loan it was fast and i had the money the next day. They take the money out of my account and they work with me if i do not have the full amount as long as they know within a few days!!!

Reply from ACE Cash Loans
Great Experience
Great Experience, easy to use and funds available quickly. However the interest rate is outrageous and my "pay off" date was 2 months later than expected due to the interest. If I ever need this again, I will pay it off right away, not let the minimum payments be made out of my check. The customer service was amazing and always attentive to my questions! Will recommend them!

Reply from ACE Cash Loans
As expected
Although interest rates are exorbitant, I was quickly and efficiently serviced by a polite professional. I knew what I was getting into and got what I was promised, when promised. I would use Ace again if another emergency arose

Reply from ACE Cash Loans
A wonderful experiance
My loan was quick and easy. They were polite and upbeat.

Reply from ACE Cash Loans
Great company!
I did my loan online very easily. It was a great experience. I paid the loan at my local office, and the ladies I dealt with there were very friendly and helpful. Overall it was a tremendous experience and I would definitely recommend them.

Reply from ACE Cash Loans
Great service
Ace has always been there to help whenever I was in any kind of a bind without any hassle. The process is very fast & simple/easy.
Fast and easy
Fast and easy. Interestis a bit on the high side. But overall I would recommend ACE to anyone.
Easy Approval - Super High Interest
It was very easy to get approved. Shame on me though for not paying attention to the interest rate. 416% interest in a bit ridiculous. Also, when you finance a large amount it makes it harder to pay your other bills with a large loan payment coming out ofevery check. It would probably be a better experience if it was a once a month payment. I would reluctantly use ACE again for a small amount, but never again for a large amount.
Loans are for Suckers
Get u approved fast. Get the loan right away.
Your locked down with payments. I don't like it. I asked if I can make a payment once a month they said no. Its every time I get paid. Which sucks! It makes it hard to pay other bills. I can't say I would recommend them. I pay every time and they can't work with you on making this easier.

Reply from ACE Cash Loans
Never again will use them
They informed me that I qualified for loan then it took more then 24 hours to go in my bank account. Also gave them my pay dates and they took money out before the date and caused insufficient funds. I have never had a negative bank balance before.

Reply from ACE Cash Loans
Easy process although somewhat disconcerting!
Completing the process was quick and easy, however the end product is a little bit problematic. I selected the date for my account to be debited and when the final papers were submitted to me I noticed that the dates had been changed forward when the date I requested fell on a weekend or holiday. I think it is more than a little presumptuous that my payroll would follow suit. I would think that the date would have been moved to the next business day and not the previous! Otherwise a necessary service in an emergency.

Reply from ACE Cash Loans
Very Good experiance
I received the loan and paid it back with no problems at all. Good company to work with.
Very easy and convenient to do online.
I would recommend Ace to any of my friends.
Epic Experience
Ace is a great experience and get money fast and on time in your account. Great experience when I didn't have ends to meet
overpriced fees
I feel that your fees are overpriced. They are in excess and I feel that it is not a convenience to the customer. As far as payoff goes I find your company to be greedy not wanting to release a customer after you have received more than what was borrowed. I will not be doing business with ace ever again. Not to mention that I was scammed in the process by someone using and imitating your companies name. It was the worst experience ever dealing with this company. I am also aware of the lawsuit against your company for illegal collection practices. Just not a company that I can ever see doing business with again, ever.

Reply from ACE Cash Loans
to high on interests rate
I wouldn't recommend it to no one i don't like the fact if its a bank holiday in the are supposed to withdraw your money out on monday they takes it out that Friday i glad i still had money in my account no satisfied

Reply from ACE Cash Loans
Great customer service and awesome product !
I ran into unexpected medical expenses. ACE Cash Loan has helped me get the matter resolve. Will definitely come back again to take on a new loan if needed. Thank you !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







