AceCosm Reviews 10,113

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,914 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often describing them as top-notch, superb, and authentic. Many people highlight the fast and reliable delivery service, noting that orders frequently arrive on time or even sooner than expected. The ordering process is also frequently mentioned as smooth and easy. Reviewers are particularly impressed with the excellent customer service, citing quick response times, helpfulness, and professionalism when addressing questions or issues. However, some customers also noted issues with orders being held up in customs, leading to delays in receiving items. A few other people also felt that some products arrived at room temperature, potentially affecting their effectiveness, or that an ordered item was missing from their delivery.

What people talk about most

Product

Consumers find products to be of high quality and authentic. Many reviewers praise the wide selection,... See more

Delivery service

Reviewers express satisfaction with the delivery service, consistently highlighting its speed and... See more

Order

Clients share positive opinions on order. Many customers praise the fast delivery, with some receiving orders... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I LOVE ordering from acecosm - the products are top notch and the customer service is some of the best I have encountered. Have placed several orders with them and don’t plan on going anywhere else. T... See more

Rated 5 out of 5 stars

AceCosm is somewhere i buy from quite often , they have a large selection of products . Always helpful when asking for advice and delivery is always fast .

Rated 5 out of 5 stars

Been their customer wince they started and only had one problem with the shipment through border control. Acecosm.com solved it, making sure theyre there to help you through out. The quality of their... See more

Rated 5 out of 5 stars

This company is pretty boring.It's so perfect. Your orders always arrive on time. Customer service is excellent. And the products go on sale quite often. This company is very consistent.


Company details

  1. Beauty Product Supplier
  2. Beauty Products Wholesaler

Written by the company

Supplier of Korean Aesthetic Medicine Products - Fillers, Botulinum Toxins, Numbing Creams, Skin Boosters, Fat Dissolvers, Lifting Threads and more. Worldwide shipping


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Excellent products and very fast…

Excellent products and very fast shipping.

April 24, 2026
AceCosm logo

Reply from AceCosm

Dear Leon,

Thank you for your positive feedback!

We're happy to hear that you're satisfied with our products and fast shipping.

Thanks again for your support, and we hope to serve you again soon!

Best regards,
AceCosm

Rated 5 out of 5 stars

Reliable and reputable site

Reliable and reputable site for my beauty supplies! Costumer service is assessable, prompt and helpful. Products are legit, nothing counterfeit.

April 22, 2026
AceCosm logo

Reply from AceCosm

Dear Nic,

Thank you for your positive feedback!

We're happy to hear that you're satisfied with our service and products.

Thanks again for your support, and we hope to serve you again soon!

Best regards,
AceCosm

Rated 5 out of 5 stars

Shipping was fast

Shipping was fast. I got what I ve ordered. Happy!

April 9, 2026
AceCosm logo

Reply from AceCosm

Dear Chloe,

Thank you for your positive feedback!

We're happy to hear that you're satisfied with our service and fast shipping.

Thanks again for your support, and we hope to serve you again soon!

Best regards,
AceCosm

Rated 5 out of 5 stars

The experience is great

The experience is great
They always there to help you
I really recommend it
Thank you for your support

April 25, 2026
AceCosm logo

Reply from AceCosm

Dear Eunice,

Thank you for your positive feedback!

We're happy to hear that you're satisfied with our products.

Thanks again for your support, and we hope to serve you again soon!

Best regards,
AceCosm

Rated 5 out of 5 stars

I have ordered several time from this…

I have ordered several time from this company and I’ve never had any problems!! Always arrives on time !! I will continue to order from here until I can’t 😊

April 24, 2026
AceCosm logo

Reply from AceCosm

Dear Tymber,

Thank you for your positive feedback!

We're happy to hear that you're satisfied with our service and fast shipping

Thanks again for your support, and we hope to serve you again soon!

Best regards,
AceCosm

Rated 5 out of 5 stars

Fast shipping and great quality

Good quality and fast shipping i wish they can give me my own discount cide and send me pr 😁

April 24, 2026
AceCosm logo

Reply from AceCosm

Dear Faten,

Thank you for your positive feedback!

We're happy to hear that you're satisfied with our service and fast shipping

Thanks again for your support, and we hope to serve you again soon!

Best regards,
AceCosm

Rated 5 out of 5 stars

I love their products

I love their products, prices are very affordable and shipping is fast. They also have frequent sale events which I LOVE❤️

April 24, 2026
AceCosm logo

Reply from AceCosm

Dear Heather,

Thank you for your positive feedback!

We're happy to hear that you're satisfied with our products, pricing and fast shipping

Thanks again for your support, and we hope to serve you again soon!

Best regards,
AceCosm

Rated 5 out of 5 stars

Great experience.

Great experience.. I couldn’t believe how fast the shipping was. The products are all 100% authentic. AceCosm is definitely my go to for DIY SKINCARE.

April 24, 2026
Rated 5 out of 5 stars

Whenever I have an inquiry

Whenever I have an inquiry, it is promptly answered. This is very much valued. Also, my first order was everything as promised as far as content, delivery time and possible tariffs. Now I am ready to do some more shopping. Thank you so much.

D Raynor

April 23, 2026
Rated 1 out of 5 stars

I never got my order

I never got my order. It's stuck in customs

April 22, 2026
AceCosm logo

Reply from AceCosm

Dear Natasha,

Thank you for your feedback, and we apologize for any inconvenience caused.

Our team has already responded to your email regarding this matter. Upon review, we found that your most recent order was marked as delivered on March 19. Could you please check your inbox and confirm whether you received this package or if you may be referring to a different order?

We look forward to your reply so we can assist you further.

Best regards,
AceCosm

Rated 4 out of 5 stars

Fast shipping

Fast shipping, great products. Will always be ordering from this company!!

April 23, 2026
AceCosm logo

Reply from AceCosm

Dear Dana,

Thank you for your positive feedback!

We're happy to hear that you're satisfied with our fast shipping and products.

Thanks again for your support, and we hope to serve you again soon!

Best regards,
AceCosm

Rated 1 out of 5 stars

I didn't receive a PIN email and there…

I didn't receive a PIN email and there is no filler or botulinum toxin categories on my account homepage

April 23, 2026
AceCosm logo

Reply from AceCosm

Dear Kenneth,

Thank you for your review, and we sincerely apologize for the inconvenience.

Our team has already contacted you by email regarding these issues. Please kindly check your inbox (and spam/junk folder, if necessary) and reply to our email so we can assist you further and resolve this issue as quickly as possible.

We look forward to hearing from you soon.

Best regards,
AceCosm

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