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AceCosm Reviews 10,113

•
TrustScore 5 out of 5

4.8

Beauty Product Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 2,914 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often describing them as top-notch, superb, and authentic. Many people highlight the fast and reliable delivery service, noting that orders frequently arrive on time or even sooner than expected. The ordering process is also frequently mentioned as smooth and easy. Reviewers are particularly impressed with the excellent customer service, citing quick response times, helpfulness, and professionalism when addressing questions or issues. However, some customers also noted issues with orders being held up in customs, leading to delays in receiving items. A few other people also felt that some products arrived at room temperature, potentially affecting their effectiveness, or that an ordered item was missing from their delivery.

What people talk about most

Product

Consumers find products to be of high quality and authentic. Many reviewers praise the wide selection,... See more

Delivery service

Reviewers express satisfaction with the delivery service, consistently highlighting its speed and... See more

Order

Clients share positive opinions on order. Many customers praise the fast delivery, with some receiving orders... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I LOVE ordering from acecosm - the products are top notch and the customer service is some of the best I have encountered. Have placed several orders with them and don’t plan on going anywhere else. T... See more

Rated 5 out of 5 stars

AceCosm is somewhere i buy from quite often , they have a large selection of products . Always helpful when asking for advice and delivery is always fast .

Rated 5 out of 5 stars

Been their customer wince they started and only had one problem with the shipment through border control. Acecosm.com solved it, making sure theyre there to help you through out. The quality of their... See more

Rated 5 out of 5 stars

This company is pretty boring.It's so perfect. Your orders always arrive on time. Customer service is excellent. And the products go on sale quite often. This company is very consistent.

Company details

  1. Beauty Product Supplier
  2. Beauty Products Wholesaler

Written by the company

Supplier of Korean Aesthetic Medicine Products - Fillers, Botulinum Toxins, Numbing Creams, Skin Boosters, Fat Dissolvers, Lifting Threads and more. Worldwide shipping

Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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Rated 2 out of 5 stars

Difficulty paying

I can't make a card payment and I emailed for a link- never recieved it. Prices are higher than other websites- the checkout process is a mess.

April 19, 2026
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Reply from AceCosm

Dear Alicia,

Thank you for your feedback, and we sincerely apologize for any inconvenience caused.

We would like to clarify that we replied to your email within 24 hours with a payment link, though it's possible that it may have landed in your spam/junk folder.

We also understand your concerns regarding pricing and checkout. We are actively working to improve the customer experience and appreciate all feedback shared with us.

Please feel free to contact us again directly so we can assist further and resolve any outstanding issues.

Best regards,
AceCosm

Rated 5 out of 5 stars

Amazing company

Amazing company. Fast shipping. Great product selection. Packed in styrofoam with freeze dried ice so product would not get hot. 1000% so impressed with this company

May 5, 2026

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