Acellus Academy Reviews 

1,516
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 515 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how flexible and easy to use the educational platform is, helping children learn comfortably at their own pace without feeling overwhelmed. People also deeply appreciate the engaging video lessons and the supportive teachers who make difficult subjects much simpler to understand and master. Some reviewers were not happy with recent updates, noting that the company changed rules or limited weekly steps, which restricted student learning speeds. A few other people also felt that sudden technical issues, app crashes, or lost progress caused unexpected frustration during their homeschooling journey.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting how easy the platform is to navigate and monitor... See more

Product

Customers consistently note positive experiences with product, emphasizing that the learning program is... See more

Application

People report positive experiences with application, expressing great appreciation for the flexibility and... See more

Staff

Users describe positive interactions with staff members who are consistently helpful, knowledgeable, and... See more

Quality

Clients share positive opinions on quality, noting that the platform provides an excellent experience with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having my son who is in high school doing it consistently without any pressure. Not too long ago due to personal reason and challenges he lost interest in going to in person school. Acellus is like a... See more

Rated 5 out of 5 stars

Acellus Academy has been a game-changer for our family. My daughter is thriving in this program. She can take her time, truly understand the material, and she no longer feels overwhelmed like she did... See more

Rated 5 out of 5 stars

My daughter has AuADHD, dyslexia and anxiety disorder, this program has been wonderful for her. She is able to focus on her school work, she is able to take breaks and move around when she needs to an... See more

Rated 5 out of 5 stars

My son loves Acellus Academy and it's such an amazing experience, he is learning at his own pace and if there is anything he doesn't understand or is having problems with the teachers will show what... See more


Company details

  1. Private School

About Acellus Academy

Written by the company

Acellus Academy is an online private school based in Kansas City, Missouri. The school provides self-paced curriculum for grades K-12 and is accredited through WASC.

Elective Course Options

In addition to the core subjects, Acellus Academy also offers a variety of electives, including NCAA-approved courses and College Board approved AP classes. The Academy also includes a STEM program with coursework beginning in the 3rd grade and continuing through high school.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(1,516)

474 reviews in the last 12 months

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Rated 5 out of 5 stars

It helped my daughter succeed

It helped my daughter succeed. She has brought all her grades up with this program. I wish I did it alot sooner .

July 16, 2026
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Reply from Acellus Academy

Thank you for sharing this. Seeing your daughter succeed is exactly what we hope for every student, and we're glad the program is working for your family. We appreciate you taking the time to leave a review.

Rated 1 out of 5 stars

not what it use to be

This used to be an ok school until they lowered the goals substantially. They stopped answering emails. It's supposed to be self-paced, but now they have it set to the pace they want them to learn, which slows them down significantly. My daughter has 5 credits left. It will take 4 to 5 months now to finish due to this slowdown. They claim that it is to help them retain the information and not move so fast. They can care less about what they retain. It's about the money. Who are they to tell me what my child can and can't retain at this or that pace? My daughter had a class on Monday and was told she can't get back in the class until Friday because she did enough steps. The nerve of these people.

July 13, 2026
Unprompted review
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Reply from Acellus Academy

We appreciate your feed back, Ruqayyah. It is wonderful to hear that your student has had a successful education journey. We have noticed a growing trend of students attempting to complete an entire school year's worth of coursework in as little as three weeks. For this reason, pacing limits were adjusted in some of our courses. We're sorry to hear that you have had trouble getting in touch with our Support Team via email. We are happy to help answer any questions your family has. Please feel welcome to get in touch with our Support Team at (866) 684-6127 if we can provide any assistance. Thank you for being a part of Acellus Academy!

Rated 1 out of 5 stars

Accellus changed the rule without notice

Accellus just changed their amount of steps you can take each week. It was 40 and now its 28 for ELA and less for other subjects. While I do believe they did it for the right reasons, they made it where my 13 year old daughter now can't finish before her 8th grade school year starts. They did it for their accreditation and they can care less about the actual kids. No notification just changed the rules in the middle of her trying to complete 7th grade. Completely legal and meets their terms and conditions, but my daughter is getting getting royals hung out to dry. She had a 2.5 week buffer and now won't finish until weeks after her school year starts. Just be aware that they can change their rules whenever they want and they won't give you a heads up or any written notice.

June 28, 2026
Unprompted review
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Reply from Acellus Academy

We appreciate your feedback, Brandon, and we're sorry to hear that your student is behind schedule. We love the enthusiasm so many students bring to their Acellus coursework, and we never want to slow down a motivated learner. But we've noticed a growing trend of students attempting to complete four or more weeks of material in a single week. For this reason, we made adjustments to the pacing limits in some of our courses. Please feel welcome to get in touch with our support team (866-684-6127) if we can provide any assistance. We appreciate having your student enrolled!

Rated 4 out of 5 stars

The communication

July 1, 2026
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Reply from Acellus Academy

Thank you for your feedback, Betty! We recently launched a monthly publication called the Acellus Journal to help keep families in the loop on updates and new initiatives. We would love to hear your feedback!

Rated 1 out of 5 stars

Don't Dare Have an Opinion!

My teenagers were enrolled at this school for one week to take a course that they were short, so they could enroll in college in the Fall. I was told when I enrolled them that this was a self-paced course, so they would be able to finish in plenty of time for enrollment in college August 1st. They enrolled under the scholarship, and the requirement to keep the scholarship was that they have to watch a live stream every Wednesday night at 7PM. Wednesday rolls around, and the live stream has a message at the bottom of the screen saying it had been canceled for that night and moved to Saturday... July 4th and our nation's 250th birthday. We rearranged our plans on the 4th, so they would be back in time for the live stream. It was basically a talent show for kindergarteners celebrating the 4th. My kids are 18 and 19. I left a comment on the live saying I thought it was inconsiderate that they were made to watch this on a National holiday (our nation's 250th birthday at that) and that we weren't able to take part in some of our community's activities because of the time that it started and ended. I said they should be ashamed for making kids watch this on a day they should be spending with their family and friends. That's it. That's all I said. Last I checked, this is America, and we have the First Amendment. My kids watched the entire irritating live stream, so they could keep the scholarship. Monday rolls around, and I receive a phone call from the owner of the school), who tells me my comment was "abusive to him." First of all, I never said his name in my comment. I had an opinion about them having it on a national holiday. He tried to tell me that students could watch the live stream any time during the week. That is not what we were told, and I have that in writing. I tried to explain that to him, and he kept raising his voice and talking over me. He told me he was not going to give my kids a scholarship any longer, so I could pay $249/child/month or not take the course. He didn't listen to me, give me a chance to explain and prove what I was saying, nothing... all because I thought his planning of the stream was inconsiderate. Mind you, he hurt my children (because obviously I can't afford the $249/mo each and needed the scholarship) because I had an opinion on something that he didn't like. My kids asked if they could call him back and tell him that they were told they had to watch it on Saturday... which of course they got mad the second they heard his voice and told him about himself because he accused their mother of abusing him and for being petty and keeping them from getting the credit they need to enroll in college... which I regret, but I can't blame them either. They are 18 and 19, and I can't control what they say. I can, however, tell you the truth: the man who owns this school does not truly care about your kids, and if you dare have an opinion he doesn't like... he will hurt your kids without batting an eye. Just because someone has a different opinion than yours about scheduling and tells you that you should be ashamed for taking kids away from their families on a national holiday does not mean they are abusing you.

July 9, 2026
Unprompted review
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Reply from Acellus Academy

Thank you for your feedback, Jamie. We are sorry to hear that Acellus wasn't a fit for your family. From reviewing your account, it appears that a full refund was provided. We wish you all the best in finding a program that meets your needs.

Rated 5 out of 5 stars

Great

Been great for learning for learning for my child

July 4, 2026
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Reply from Acellus Academy

We love having your student enrolled with us!

Rated 5 out of 5 stars

My child can work at her own pace

My child can work at her own pace. She can still have a summer vacation and not have to worry about losing her scholarship because she’s on summer vacation due to medical reasons. She misses a lot of days of school, but the Acellus Academy allows her to get on there when she can and get her work done. so that she doesn’t fall behind and she’s able to accumulate all her credits at the pace she’s able to.

July 1, 2026
Rated 5 out of 5 stars

Parent

My children found the instructions to be very clear and easy to follow, and the support team was responsive and helpful whenever I had questions. The lessons were well-structured, and I appreciated the interactive exercises that reinforced key concepts. We also enjoyed being able to learn at our own pace, which made it easier to fully understand each topic before moving on.

July 1, 2026

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