Poor customer service
I booked 2 ladies in with these for CBTs and told them that one was very anxious so they wanted to learn together for support reasons, and i was told that it would just be them on that day.
Happy with this we proceeded they turned up on the day to find 2 guys there both of whom were very proficient at riding which then put the Anxiety and nervousness through the roof.
10 mins into the CBT she had to tap out, as she couldn't cope with the 2 guys staring at her as she struggled.
She then proceeded to spend the whole day in tears sat in their office..
No refund offered or to book another time.
£175 charged for her to sit and cry is a joke, I could have saved that money and made her cry at home by selling her bike..








