ACE Studio Reviews 

56
TrustScore 2 out of 5

2.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Una vez te has suscrito, esconden el botón cancelar(no existe).Al buscarlo te intentan empujar hacia trampas para que contrates mas. Once you've subscribed, they hide the cancel button (it doesn't... See more

Rated 1 out of 5 stars

Good product, that are completely let down by the business model. It poses as professional software, and pretty much works well. But the credits bingo is exactly like getting trapped in a game for... See more

Rated 2 out of 5 stars

Unethical marketing practices. - Even though they have been contacted about this in the past, they STILL say you can start for free on their website. You cannot. - They show monthly billing.... See more

Rated 3 out of 5 stars

1.5+ Star for Amazing generation? +1 star for what it does have? And half a star for some Intuitive use even without documentation Minus 1 Star) they should have better documentation for h... See more

Company details

  1. Software Company
  2. Software Vendor

Written by the company

ACE Studio 2.0 is Your All-In-One AI Music Studio. AI vocals, AI instruments, voice cloning, stem splitter, music generator, and more — all in one place. Keep musicians ahead in the AI era.


Contact info

2.1

Poor

TrustScore 2 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 31% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.1

All reviews

(56)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No Confidence in their Product

Ace Studio clearly have no confidence in their product, it’s a HUGE RED FLAG not allowing a true free trial without handing over your payment information. Even a 24hr/48hr test period would be enough for most people to ascertain if this is for them. No wonder so many are hesitant and are calling it a scam. IMO this will be their downfall, especially as an increasing number of more honest and trusting companies arrive on the scene, most offering the same thing and more. Shame, I would have liked to try this.

March 15, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Unable to obtain refund within 7 days

I subscribed to Ace Studio and quickly realized it was not what was advertised. The biggest problem is the refund process: there is no human way to request a refund.

The email address they provide for support/refunds appears not to exist or never replies. I sent multiple messages and received no response at all. There is no clear ticket system, no live support, nothing.

Because of this, the subscription feels extremely unsafe and misleading. When a company takes your money but makes it practically impossible to contact them or request a refund, it looks and feels like a scam. I’m still waiting for my refund.

I’m writing this to warn others: be very careful before subscribing. If you pay and are unhappy, you may never see your money again.

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

No trialversion anymore..

No trialversion anymore... I don't give my money (over 264 bugs/subscribing for a year) for just try and then hope to get it back within the 7-day-refund-thing. No thanks!!! Hey ACE Studio... offer an proper trial version ore at least a monthly price-plan and than we will see ... but with this kind of behavior I don't wanna even try ur stuff.

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

Bullshit

First I have to install everything and then they tell me to pay for use. So I tried to uninstall everything, but it didn't work. Now I have ths slop on my PC. What a mess!

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

I have just been charged out of the…

I have just been charged out of the blue £149, I have no idea how they even got my card details. I would avoid this company

January 15, 2026
Unprompted review
ACE Studio logo

Reply from ACE Studio

Hi s,

We want to assure you that it is impossible for us to charge your card without you having entered your payment details. If there were such "advanced" theft methods, I imagine those responsible would focus on direct theft rather than developing a product to share with the world.

If this charge was made due to a misunderstanding or an accidental subscription or purchase, please contact us at support@acestudio.ai, and we will be happy to assist you with a refund.

Advertisement
Rated 1 out of 5 stars

Free trial is non-existent

Free trial is non-existent. They make you download their DAW to your computer, then create an account, and then... (wait for it!) ... you are asked to pay before you can even open it, let alone use it. They say they will refund you if you don't like the program within 7 days. But! There is no automatic way to get the refund- you must email their customer service, and we all know how it goes- ignored emails, delayed refunds, unauthorised chargings of your account because of some hidden T&C, etc. Just give a no-fuss, free trial so I can test-drive your DAW. If I like it, I will pay you, believe me. But I don't like this money-grabbing thing. If you are so desperate for money, your product must be pretty crap, or you'd be confident your clients wouldn't walk out on you. Thanks, but no thanks. Uninstalled the DAW before I set myself up for a stress marathon to retrieve my money. I've burned myself too many times subscribing to similar stuff only to regret it afterwards.

Reply to acestudio.ai comment:

Well, judging by the reply below, my decision not to give them my money seemstobe right. Their reply is generic "copy-and-paste" and have no relation to what was said in my review. Clearly did not bothered to take their time to read what I said and write a meaningful reply.

January 14, 2026
Unprompted review
ACE Studio logo

Reply from ACE Studio

Hi Ottantotto Piano School,

Thank you for sharing your feedback. We sincerely apologize for any inconvenience or frustration you may have experienced during your interaction with our product and support team.

We want to assure you that if you have requested a refund, our support team will process it as quickly as possible. We take customer concerns seriously and strive to respond to all inquiries promptly. If you feel that your email has not been addressed, we encourage you to reach out to us again, and we will make resolving your issue our top priority.

Rated 5 out of 5 stars

Fantastic Production Tool!

Fantastic Production Tool!
Ok some little issues but nice support and really helpful!
Ok it is billed annually for one year as Trail version and it needs some time to generate or render but it is a really interesting production tool!
You can be so creative, endless!!!

January 11, 2026
Unprompted review
ACE Studio logo

Reply from ACE Studio

Thank you so much for the great review, MB! We’re so happy to hear you find ACE Studio a fantastic production tool and that our support has been helpful. Hope ACE Studio keeps inspiring your creativity!

Rated 5 out of 5 stars

Good voices

I have Ace voices on some of my songs. Folk are amazed that they're AI voices. I record my own singing, and Ace makes it into MIDI and puts the words to the notes. I then put an Ace voice onto the words. There was a problem with an update, which Ace fixed.

December 27, 2025
Unprompted review
ACE Studio logo

Reply from ACE Studio

Thank you so much for sharing this, Mickster! We’re thrilled that ACE is helping bring your songs to life.😊

Rated 2 out of 5 stars

The product DOES NOT work like the…

The product DOES NOT work like the examples shown in the promo videos. The phrasing/pronunciation is weird and, in some instances, impossible to rectify, despite juggling with alternative phonemes for hours. All the voices seem to have a non-English native speaker accent. The actual process for getting a midi file into app and typing lyrics over notes is straightforward, but the results are disappointing and correcting the weird accents obliterates any time savings. It's a pity. Hopefully, these issues will be rectified in time.

December 20, 2025
Unprompted review
ACE Studio logo

Reply from ACE Studio

Hi Ian,

Thank you for your feedback, and we’re sorry to hear about the issues you’ve encountered. When inputting lyrics, are you entering complete words or breaking them down into individual syllables for each note? We strongly recommend entering full words, as the model relies on this to correctly match pronunciations. Inputting individual syllables can lead to pronunciation errors.

Additionally, if you’d like, you can send your project file (.acep file) to support@acestudio.ai, and we’d be happy to provide more tailored suggestions to improve your experience.

Advertisement
Rated 4 out of 5 stars

Ace Studio keeps improving its software. amazing vocals.

ace studio 2.0 is amazing far better laid out user experience/interface than the original. creating vocals takes a small learning curve. but is worth tinkering around with. the software has incredible functionality. it keeps getting better and better. well worth purchasing outright.

December 16, 2025
Unprompted review
ACE Studio logo

Reply from ACE Studio

Hi graham,

Thank you so much for sharing your thoughts! We’re really glad to hear that you’re loving ACE Studio 2.0 and that the improved interface and features are making a difference for you. If you ever have any ideas or need help, don’t hesitate to reach out. Keep creating amazing things!

Rated 5 out of 5 stars

O Oasis for the Composer on IA for Music Creation

In such complex scenario landscape as innovative as AI in music and creative technologies, ACE Studio proves to be a great oasis in the desert as a tool where the composer/musician can use AI while still remaining in control of the creation and compositions, without unwanted randomness. The instruments and voices already offered are at an incredible level of realism, never before achieved so naturally and quickly. Of course, given the complexity of the possibilities, there is vast room for improvement and exploration, but being a user practically from the beginning, and seeing how much they have advanced and already accomplished in such a short time, I can already imagine so many good things to come. Very satisfied with the possibilities and the commitment this company has to innovation, always focusing on keeping the composer in control. Congratulations!

December 15, 2025
Unprompted review
ACE Studio logo

Reply from ACE Studio

Hi Joborges,

Thank you so much for your kind words! We'll keep going.

Rated 5 out of 5 stars

ACE Studio is Outstanding for me

I’ve been using ACE ever since I learned it about watching it demonstrated by YouTuber Dr Mix. After being totally intrigued by this technology, I actually researched the various AI-powered Vocal/Singing software platforms out there. After finishing my due diligence, I determined that ACE was/is the best platform for me.
First and foremost the sound of the voices back then and to present day are outstanding. ACE has continued to refine, improve and evolve its platform. They have continued to offer more voices, more languages, more styles and user control. And most recently ACE has added AI Instruments and AI Music Generation. The platform is flexible and the ACE Team demonstrates an innovative and collaborative spirit.
I have been impressed that the ACE Team reached out early and often to get personalized feedback from its customers. And they’ve followed through on various refinements and/or feature requests from their users. This customer focused approach is one if the reasons I’m so impressed with ACE.
The platform itself is another example of the ACE Team‘s technical acumen while remaining open to ideas for innovation and/or optimization. And being part of their Beta Test Group, I can attest that their latest release is evidence of this approach and commitment.
Being a writer/composer/producer with limited resources and little to no ability to sing, ACE Studio has been a game changer for me. While I would prefer to use live singers/musicians, the reality is that I don’t have the budget or the time to hire singers/musicians to complete my ideas, most of which are “pet projects”. ACE enables me to create all the vocals that I need to realize ideas that otherwise would only exist in my imagination.
I use the various methods available to create my vocals in ACE; primarily entering lead melodies and harmony parts using my keyboard, entering the lyrics, then editing timing, melodic embellishments, expressions and emotion. Like anything, I’ve gotten better and faster over time, and the results from ACE are outstanding.
I’m excited with all the new features and capabilities that the ACE Team has brought to the platform. And I’m extremely satisfied with ACE Studio as a critical tool in my music production workflow, and I highly recommend it.

December 14, 2025
Unprompted review
ACE Studio logo

Reply from ACE Studio

Hi Frank,

Thank you for your thoughtful review! We’re so glad to hear that ACE Studio has made a difference in your music production. Your feedback about our platform and team is truly appreciated. We’re here to support you and look forward to seeing what you create next!

Rated 4 out of 5 stars

Constant improvement in a very tough space

I bought Ace Studio quite a while ago and have seen them go through many iterations of pricing, voices, DAW integrations, etc. and they have been doing an excellent job.

In the beginning, voices were all very "pop" and "RnB" and when I got the chance to do my own custom voice even my nasty a$$ voice came out sounding pop. I was happy to hear they now have raspy voices.

Likewise, in the beginning DAW integration consisted of copy/paste and luck. Now with the updated bridge 2 things are starting to feel integrated. I also am lucky enough that my machine runs Turbo mode so the delays before rendering have come way down. I'm looking forward to the day though when rendering is instant... but that's a science problem, not ACE's.

So far as the editor goes, I have to confess there's not an editor anywhere that I like, but the ACE editor is as good as, if not better than, Vocaloid or Synthesizer V, so kudos on that front, too.

Overall, the marketing is a little too optimistic, but I've tried pretty much every vocal synth out there, and right now ACE is the place...

December 1, 2025
Unprompted review
ACE Studio logo

Reply from ACE Studio

Hi Lance,

Thank you for your thoughtful feedback! We’ll keep striving to make the platform even better. Thanks for your support!

Advertisement
Rated 2 out of 5 stars

Very poor compared to some relatively…

Very poor compared to some relatively unknown alternatives. Also doesn't clearly state that the monthly subscription is billed annually, therefore you cannot opt out after you decide that it's not for you.

December 11, 2025
Unprompted review
ACE Studio logo

Reply from ACE Studio

Hi Ryan,

We’re sorry to hear that our pricing page caused any misunderstanding. Currently, we do indicate "billed yearly" under the calculated monthly amount on our pricing page, and the total amount to be paid is clearly displayed on the checkout page.

If you made an unintended purchase due to unclear payment terms, please reach out to us at support@acestudio.ai within 7 days of your payment. We’ll be happy to provide you with a full refund.

Thank you for your feedback, and we’ll continue working to improve our communication and user experience.

Rated 1 out of 5 stars

I think it's a money grab scam

All voices you generate are the same one voice.
Even custom trained voice is same one voice!
Tens if not hundred basic issues. Nothing really works.

July 30, 2025
Unprompted review
ACE Studio logo

Reply from ACE Studio

Hi Gordon,

Thank you for sharing your feedback! It seems there might have been some misunderstanding regarding the usage of ACE Studio AI voices, which could have prevented you from experiencing their full potential. In fact, ACE Studio offers a diverse range of voice types, as demonstrated on our official website.

We’d love to assist you further. Please feel free to reach out to us at support@acestudio.ai. Our team can provide you with a detailed usage guide and offer you an additional short-term access to explore and experience the platform more effectively.

Your feedback is valuable to us, and we’re committed to improving your experience with ACE Studio!

Rated 1 out of 5 stars

200$ for trial

200$ for trial. shame

October 30, 2025
Unprompted review
ACE Studio logo

Reply from ACE Studio

Hi Ihor,

We’re sorry, but the ACE Studio desktop app currently does not offer a free trial. Only a limited number of features are available for free on the web version. However, we do offer a 7-day money-back guarantee, so if you’re not satisfied after your purchase, you can request a refund.

Rated 1 out of 5 stars

The product doesn't work well and…

The product doesn't work well and support is terrible. They only send you form letters.

July 31, 2025
Unprompted review
ACE Studio logo

Reply from ACE Studio

Hi Eric,

We’re sorry to hear about your experience and we sincerely apologize for any inconvenience caused. Due to resource limitations, we are currently only able to provide email support. However, we strive to respond as quickly and effectively as possible.

If you’re still facing any issues, please don’t hesitate to reach out to us again, and we’ll do our best to assist you.

Advertisement
Rated 1 out of 5 stars

Scam advertisement, poor product

Scam company, says $22/m but will charge you for a full year up front, avoid. They won't pay back my full refund even with the 7 days.

June 29, 2025
Unprompted review
ACE Studio logo

Reply from ACE Studio

Hi Jon,

Thank you for your feedback! To clarify, $22 is the monthly equivalent price, but it is indeed an annual subscription. You can find the "billed yearly" note displayed below the price. When starting the subscription, the payment for the first year's fee is required upfront.

If you applied for a refund within 7 days but did not receive it, there might have been an issue with the process. Please feel free to email us again at support@acestudio.ai, and we will thoroughly review the situation to ensure that all eligible refund requests are processed properly. We apologize for any inconvenience caused and appreciate your understanding!

Rated 3 out of 5 stars

Don't believe the ads but has potential

I am giving it a 3 star because it definitely has potential. Ignore the scam scares on here - the pricing model is upfront and easy to follow. It says clearly on the screen what you will be charged and when!

So onto the software.

My first try was a dropin vocal, convert to midi and try with their AI voices. It was actually very impressive indeed! The AI followed my vocalist perfectly! But then...what's the point of having AI follow a vocalist...just use the vocalist!

So then I tried it like their slick ads show...i.e. create a midi file, drop it into a vocal AI for the Da-Das and then type words.

Complete rubbish ensued. Truly. It is a tortuous process trying to get words pronounced properly. Don't believe ANY of those incredibly misleading advertising videos about how easy and awesome it is. Instead, be prepared to spend hours (and hours) just trying to get the simplest of melodies to work.

There is a youtube tutorial thing from an "independent" reviewer that also glosses over the issues and is pretty misleading. Fundamentally, you can get all the da-das perfect but the minute you try to get it to sing real words it is all over the place. The videos show copy paste of lyrics and instant perfect vocals...nonsense. Never happened once for me.

Another really annoying thing is that EVERY time you make a slight tweak to the vox, it has to render it again server-side. That all adds up to a lot of time wasted waiting for the server. It's very interrruptive.

Trust me - the product does work but not at all like the online vids or the blurb says it does.

I am gonna stick with it because it will likely improve over the lifespan and it is interesting (plus I have lots of time to mess about with it anyway). I also managed to finish a song (BVs only using AI) and that fooled almost everyone who heard it. Took me about a day tho!

I just felt compelled to write a review about the actual product rather than the pricing model which really isn't relevant. They are certainly not a scam company as far as I can tell. Just scrabbling for market share, hopefully to fund improvements!

May 21, 2025
Unprompted review
ACE Studio logo

Reply from ACE Studio

Hi Charles,

Thank you so much for your honest and constructive feedback! We truly appreciate you taking the time to share your experience and insights.

Regarding the issue with poor pronunciation of lyrics, there are two possible reasons:

1. You might have input each syllable on individual notes. However, ACE Studio recommends entering full words directly, allowing the software to automatically allocate syllables to the corresponding notes. This method ensures the AI can match the correct pronunciation based on the complete word. You can find more details about editing lyrics here: https://docs.acestudio.ai/ai-vocal-synth/creating-ai-vocals/editng-lyrics.

2. If your input method was correct but the AI model still didn't meet your expectations, it could be due to the limitations of the previous AI model. However, we’ve recently updated our AI model, and we encourage you to give it another try! If you encounter any further issues or have questions, please feel free to reach out to us at support@acestudio.ai.

As for the rendering speed, we’ve also made some improvements:

1. Previously, we only had servers in the US, but we’ve since added servers in Europe to ensure faster cloud rendering for users in different regions.

2. In our newly released ACE Studio 2.0, we’ve introduced a turbo mode that utilizes local computing power. This feature allows users with higher-performance devices to enjoy faster rendering speeds compared to pure cloud-based rendering.

Thank you again for your feedback and for giving our product a chance. We’re continuously working on improvements and hope to deliver an even better experience in the future!

Rated 1 out of 5 stars

Shady company — avoid!

I bought ACE Studio expecting the quality shown in their examples, but the results were disappointing and didn’t match the cherry-picked demos.

None of the voices are actually native English speakers, so they all sound like someone doing an American accent. Plus, the vocals are badly recorded with phasing issues which sound weird and thin.

The price page doesn’t clearly state that the 100% refund guarantee only lasts 7 days, which is misleading. They also didn’t make it clear that I was signing up for the entire year.

Pretty shady!

May 17, 2025
Unprompted review
ACE Studio logo

Reply from ACE Studio

Hi Ben,

Thank you for sharing your feedback, and we’re sorry to hear that your experience didn’t meet your expectations.

Regarding the quality of the voices, we are constantly working to improve our AI models, including enhancing pronunciation and reducing any audio artifacts like phasing issues. Your feedback is invaluable to us as it helps guide these improvements. We encourage you to try out our latest updates, as we’ve recently made significant upgrades to our AI technology.

As for the pricing and refund policy, we strive to provide clear information on our website. The annual billing and 7-day money-back guarantee are mentioned on the pricing page, but we understand how this might not have been as clear as it could be. We will review our website to ensure this information is communicated more effectively to avoid any confusion in the future.

If you have any unresolved concerns or would like assistance, please don’t hesitate to reach out to us at support@acestudio.ai. We’d be happy to work with you to address your concerns and ensure a better experience moving forward.

Thank you again for your feedback, and we hope to have the opportunity to improve your experience with ACE Studio!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look