ACIS Educational Tours Reviews 977

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their dedication, knowledge, and ability to create engaging and memorable experiences. The service provided is frequently highlighted as exceptional, with many appreciating the meticulous planning, attention to detail, and seamless execution of trips. Reviewers often note the high quality of the holidays, including well-chosen locations, comfortable hotels, and authentic dining experiences. Many people appreciate the balance of planned activities and free time, allowing for both exploration and relaxation. However, some customers also noted that certain tours felt rushed, with insufficient time at important sites. A few other people also felt that the amount of time spent on coaches was too long, and some wished for more commentary during bus journeys. There were also occasional mentions of a lack of porter service.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising tour guides and managers for being... See more

Service

Users describe positive interactions with service, highlighting that everything was perfect during their... See more

Holidays

Customers consistently note positive experiences with holidays, with many describing their trips as amazing,... See more

Location

People report positive experiences with location, often praising the centrally located hotels that save... See more

Quality

Customers had positive experiences with quality, consistently praising the hotels as wonderful, comfortable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing first visit to France! So glad I went with ACIS, the options were amazing and the tour guide was hands down the best! Thank you, Fabien, for all your hard work and dedication to making out e... See more

Rated 5 out of 5 stars

I chaperoned a group of students on a Costa Rica trip involving half-day Spanish classes followed by planned, cultural activities such as zip-lining, surfing, and salsa dancing. It was the perfect bal... See more

Company replied

Rated 5 out of 5 stars

Just met the amazing, kind, gracious, conscientious and meticulous staff behind the scenes of all of the fantasitc trips. The Global Conference is such a wonderful way to connect to the people who car... See more

Rated 5 out of 5 stars

I’ve been home for a week and I’m still glowing from our trip to Spain. I was very pleased with the organization and advertising for each venue. We had a full house every night! I was most impresse... See more


Company details

  1. #14 of 25 best companies in Tour Agency

Written by the company

Since 1978 ACIS, the American Council for International Studies, has been a leader in quality educational travel for middle and high school students and their teachers. We believe in the power of travel to open students' eyes and change their lives—and every detail of our educational tours is carefully crafted to help make it happen.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

977 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

ACIS exceeds expectations every time

I have traveled as a group leader for almost 20 years with ACIS, and their service is beyond exceptional. We have had all manner of issues on trips that are no one's fault - lost passports, sick students, chaperones who need doctors, delayed flights, missed connections, a global pandemic - and each and every time, ACIS not only had a solution, but came up with a way to make the trip more enjoyable. On one of our last trips, we missed a connecting flight in Boston (took off late from Rome because of plane issues) and ended up being stranded for full 24 hours in Boston. Not only did ACIS put our entire group up in a top notch hotel, they arranged food for several meals, a water taxi to take us into the city, and sent a tour guide to escort my students to the St. Patrick's Day parade that just happened to be the one day we were "stuck" in Boston. My students returned to school telling everyone how they went to Boston and Italy for spring break. There is no one I'd trust more than ACIS with my students.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

ACIS is the BEST!

While a bit more expensive than other travel companies, ACIS is exceptional in the quality of service and tours that they offer. As an AP World History and AP European History teacher, I have traveled with both Passports and EF, both of which were far from enjoyable experiences, before trying ACIS, and the difference in quality was readily apparent. Our tour manager, Luiza, works part-time for the UN, so she was an incredibly fascinating guide for myself and my students through Germany, Austria, and the Czech Republic. She was also always on top of things, and was able and willing to accommodate our special requests, especially when they enhanced the experience of the trip for my students. Every tour guide we had was not only knowledgeable and passionate about their cities, but typically worked in the field either as a professional or as a graduate student, which provide an extra layer of authenticity and scholarship. The tour flawlessly balanced excursions with free time so students got to spend additional time exploring the culture of the cities that we were visiting. On that note, we ate every night at authentic local restaurants, not chains as I had done with the other tour companies. It was by far the best educational trip that I have every been on, and I have already booked trips for 2026 (Italy) and am working on putting together a trip to Turkey in 2027. I would highly encourage every teacher to go with ACIS - it will be an enriching and enlightening experience for your students, allowing them to get up close and personal with a lot of the things that you likely discuss in your courses.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

ACIS Excellence

ACIS continues to provide excellent service year in and year out. The quality of our experience, from the obvious to the finer details, makes for an amazing learning adventure for my students. I've traveled with ACIS across Europe and will continue to do so. Whether you know exactly what you want to do or you need assistance in creating a trip, ACIS will be with you every step of the way.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

I love planning with this company

I love planning with this company. They are up front about costs and give you what you pay for. Other companies seem a little less expensive, but once they nickel and dime you to death for add-ons that should be included, And, ACIS has customer service that can't be beaten!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

ACIS is amazing

I have traveled with ACIS to Europe many times over the past twenty years, and the experience they offer is always outstanding. They are by far the best student travel company around (I tried a couple others earlier in my career - never again)!

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

ACIS -A quality student travel company

I have used ACIS several times over the years and have never been disappointed! There are always hands-on experiences, authentic dinners, top-notch local guides, and we’ve always stayed in very nice hotels right in the thick of whatever action we were there to experience. They are committed to ensuring your trip/tour is top notch. They will send reps in the field to meet up with you to ensure all is well. The tour managers that have accompanied us have also been just incredible!

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Confidence Bosster

As new group leader for international travel, ACIS has exceeded my expectations and given me confidence to run the trip. The staff has been outstanding!!

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

ACIS Student Travels has been an…

ACIS Student Travels has been an outstanding partner in creating meaningful travel opportunities for my students. From the very beginning, their team has been professional, responsive, and incredibly supportive in helping us organize unforgettable experiences. The planning process was clear and well-structured, with excellent communication every step of the way.

What stood out most was the attention to detail and the way ACIS prioritized student safety, education, and cultural immersion. The itineraries are thoughtfully designed to balance learning, exploration, and fun. My students not only saw the world beyond the classroom but also connected what they experienced to their studies in art, design, and culture.

Most importantly, these trips have truly changed the lives and paths of the students who participated. Many returned with a deeper sense of independence, confidence, and global awareness, and several have even been inspired to pursue future opportunities in international study and cultural exchange.

As an educator, I deeply appreciate how ACIS goes above and beyond to make travel both accessible and transformative. This experience has created lifelong memories for my students and has opened their eyes to the importance of global perspectives. I highly recommend ACIS to any school or teacher looking to provide their students with a high-quality travel program.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

High Praise for ACIS

Now that travel is back on the table after years of it not being an option in my district, I sought out a company that could provide a great experience--ACIS turned out to be just what I (and the students) were looking for.

There are many options to choose from with the ability to adjust certain parts to fit your school's needs. Likewise, the field rep I am working with is awesome--every question I have he gets back to me right away and I have felt supported and confident every step of the way.

ACIS is worth every penny as it is a quality experience. Highly recommended!

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

I love traveling with ACIS

I love traveling with ACIS! My Trip coordinator, Beth Pfphl, I amazing. Always very helpful and the company takes great care of all their teachers with wonderful rewards. I always feel well cared for and safe.

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great Travel Company

I traveled with a group of high school students to Costa Rica and ACIS made it an incredibly smooth process from start to finish. It was my first time taking students on an educational trip abroad and they helped me every step of the way. Our tour guide did an awesome job connecting with everyone and made it the best experience possible. I cannot see myself traveling with any other company.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

ACIS makes your trip the best!

The attention to details make ACIS a special company. The hotels, the restaurants, and the local city tours are all planned to give the best experiences. When something goes wrong with flights or schedule changes, the ACIS staff will work hard to smooth out problems. You will not be disappointed.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

French Teacher and ACIS traveler for life!

As a French teacher, I’ve had the incredible privilege of traveling with my students on three summer tours with ACIS, and each one has been nothing short of life-changing—for them and for me. From start to finish, ACIS provides a seamless, thoughtfully organized experience that makes travel abroad both educational and unforgettable.
Every detail is handled with care: the itineraries are rich with culture and authentic experiences, the tour managers are passionate and knowledgeable, and the accommodations and meals are consistently excellent (centrally-located hotels are the best!). But what stands out most is how ACIS makes language and culture come alive for my students. Watching them order their first croissant in French, navigate the Métro, or stand in awe beneath the stained glass at Notre Dame is something I’ll never forget.
Personally, leading these tours has been one of the most rewarding experiences of my teaching career. ACIS takes care of the logistics so that I can focus on what matters most: helping my students connect with the world. I can’t recommend ACIS highly enough. If you’re an educator considering travel with your students, this is the company you can trust to turn your classroom lessons into lifelong memories.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

We have travelled with ACIS twice

We have travelled with ACIS twice. On both trips we had outstanding tour managers and guides. Our students loved the experience and look forward to travelling with them again in the near future.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

I have taken students on trips with…

I have taken students on trips with ACIS since 2015 and it has been a wonderful experience each time. My contact has always been helpful as I prepare for the trip, but the real advantage is when you arrive. The tour managers are phenomenal. They really try and get to know your students and will use their vast knowledge to cater the trip for your group. I have had one less than great meal in the 8 trips I have taken and I have never had a bad hotel.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Our Art class went to Japan in 2024…

Our Art class went to Japan in 2024 Spring break and it was incredible. We didn't have to manage any booking or traveling plans, our tour guide helped keep us on schedule and was so sweet and kind- focusing on more art related places. Our students had an incredible time and still talk about the trip today. We are planning another spring break trip for next year. Thanks ACIS!

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great Trip Planning

It has been a joy to work with Brita. She has helped me set up the best tour for my students at a reasonable price. In this economy, it is easy to see travel as something to cut from the budget, but she has made it possible for students to travel and learn.
I am sure our tour in June will be amazing

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

If you are interested in organizing student travel, ACIS is the best!

If you are interested in organizing a trip abroad with our students, ACIS is by far the best company to use! They go above and beyond to ensure their groups have an authentic, high quality and unforgettable experience. I have worked with other companies and can say without a doubt that I would never use anyone else again. ACIS provides quality hotels in prime locations, delicious and authentic cuisine, and the most knowledgeable and friendly tour guides and managers. If you are new to organizing student travel, they will walk you through the planning, organizing, and tips for travel.

June 12, 2025
Unprompted review

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