Recently bought a Defender from Acklam Cars and dealt with Joe throughout. Hands down the easiest car purchase I’ve ever made. No pressure, no sales patter — just honest, straightforward serv... See more
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Review summary
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What people talk about most
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Rich and the full team were great from start to finish! Rich sent me some more pictures of the Defender I enquired about, set up a test drive and applied no pressure throughout the process! The... See more
Great experience from top to bottom. Gave me a decent trade in on my car (a convertible, around Christmas) when everyone else was low balling me. The Lotus Emira Joe sold me is immaculate - and the... See more
Company replied
Company details
Written by the company
Acklam Cars has been established for over 20 years and has become a real success story improving year on year in all facets of the business. We focus on buying the very best stock, pricing it correctly using our live pricing strategy and ensuring that our customers are at the height of the business. The ethos of the garage from the very start of the process is to provide the customer with the best experience of buying and selling a car. Our teams are led by highly professional people who ultimately want the best for both the customer and the business, so whether you come to Acklam Cars to buy something special, or just to browse, we are here to offer you a very personal and memorable level of service. Since being founded in 2001, we have retailed and sold approximately 30,000 cars throughout the UK and overseas. We owe our success not only to ourselves and our team, but to our customers and their loyalty for choosing us and staying with us. We have the largest independent facility in Teesside, which is fully equipped with a purpose built forecourt and an indoor showroom. Selling and buying a wide range of cars and vehicles including sports, prestige and 4x4’s, we guide each one of our customers through the entire process of buying, finance arrangements, servicing and selling, ensuring a hassle-free experience for the customer. This is where our Heritage is found and where our success stems from. We pride ourselves on excellent reputation and the multiple awards granted to us over the years, including AutoTrader’s Customer Excellence Award 2020 and three year’s in a row CarGuru’s Top Rated Dealer Awards 2018, 2019, 2020. On top of this, we have thousands of internet reviews with over one thousand five star reviews on TrustPilot alone. We would like to offer our sincerest thank you to Acklam Cars customers of the past, present and future.
Acklam Car Centre
Written by the company
- The North-East's largest independent Sports, Performance, Prestige and 4x4 dealership
- Whether you're at Acklam to buy something special, or you would just like to browse, we want to offer you a very personal level of service leaving you with a great impression and you wanting to come back. Here at Acklam Car Centre we are very proud to have the largest independent facility in Teesside which is fully equipped with a purpose built forecourt and indoor showroom. Selling and buying a wide range of cars and vehicles including prestige, 4x4 and sports, we guide each one of our customers through the entire process of buying, finance arrangements, servicing and selling ensuring a hassle-free experience for the customer. Since being founded, we have retailed and sold approximately 17,000 cars throughout the UK and overseas. Most importantly, we owe our success not only to ourselves and our team, but to our customers and their loyalty for choosing us and staying with us. This is where our Heritage is found and where our success stems from. We offer our sincerest thank you to Acklam Car Centre customers of past, present and future.
Contact info
237 Acklam Road, TS57AB, Middlesbrough, United Kingdom
- 01642 813376
- enquiries@acklamcarcentre.co.uk
- acklamcarcentre.co.uk
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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5⭐️ Experience on my Golf GTI Clubsport
It was a fantastic experience buying a car from Acklam Cars from start to finish. All of the staff are extremely friendly and willing to help with anything. They make sure that you feel very welcome. Joe was fantastic and alongside his colleagues made everything feel so special. Jake ensured that I knew how to use everything in my car before I left and did not rush the handover. Would definitely buy a car from here again and would 100% recommend Acklam Cars! Thank you so much!
December 10, 2025
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic 5-star review. We're delighted to hear you had such a brilliant experience purchasing your Golf GTI Clubsport from Acklam Cars.
It's great to know the whole team made you feel so welcome and that Joe helped make the experience feel so special. We're also pleased to hear Jake took the time to go through all the features of your car and made sure you felt confident before driving away.
We'll be sure to pass on your kind words to Joe, Jake and the wider team. Your 100% recommendation means a great deal to us, and we look forward to welcoming you back to Acklam Cars in the future!
All the best,
Everyone at Acklam Cars
Incredible experience from Acklam Cars
Incredible experience from Acklam Cars. Very pleased with my purchase and part exchange deal. Joe was brilliant to deal with. I’ll be back.
December 1, 2025
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review.
We're delighted to hear you had an incredible experience with Acklam Cars and were pleased with both your purchase and the part exchange deal.
It's great to know Joe was brilliant to deal with throughout the process. We'll be sure to pass on your kind words to him.
We truly appreciate your support and look forward to welcoming you back to Acklam Cars in the future!
All the best,
Everyone at Acklam Cars
I contacted Acklam spoke to Liam who…
I contacted Acklam spoke to Liam who was excellent the whole process was dealt with in record time even arranged the delivery within a day never had such a easy purchase you couldn't ask for a more perfect way to buy a car from start to finish.
November 28, 2025
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear Liam provided such an excellent service and made the entire process so quick and easy.
It's great to know we were able to arrange delivery within just a day and make your purchase such a smooth experience from start to finish. We'll be sure to pass on your kind words to Liam and the wider team.
We truly appreciate your support and are delighted to hear you found the process so easy. We hope you're enjoying your new car and look forward to welcoming you back to Acklam Cars in the future.
All the best,
Everyone at Acklam Cars
New car day
From start to finish joe and the team were on the ball jumped though hoops to sort out the real deal for both of us
This is the 3rd car I bought from them really over the moon with the service
December 4, 2025
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review and for choosing Acklam Cars for your third vehicle! Your continued support means a great deal to the whole team.
We're delighted to hear Joe and the team went above and beyond to make sure the right deal was achieved for both sides. It's fantastic to know you were so pleased with the service and are over the moon with your new car.
We'll be sure to pass on your kind words to Joe and the wider team. Thank you again for your continued trust in Acklam Cars, and we look forward to welcoming you back for vehicle number four in the future!
All the best,
Everyone at Acklam Cars
Well what a truly wonderful Company to…
Well what a truly wonderful Company to deal with, these guys seriously know their trade.
They have all the attributes - Honest, Priced Fairly, Flexible, Perfect Detailing & Perfect Handover
Thank You Liam & The Team
December 5, 2025
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a wonderful review. We're delighted to hear you had such a positive experience dealing with Acklam Cars.
It's fantastic to know you appreciated the honesty, fair pricing, flexibility, attention to detail and the handover experience. These are all things we take great pride in, so your kind words mean a great deal to the whole team.
We'll be sure to pass on your fantastic feedback to Liam and the wider team. Thank you again for your support and for choosing Acklam Cars.
All the best,
Everyone at Acklam Cars
Very friendly helpful and knowledgeable…
Very friendly helpful and knowledgeable dealership. They strive to go above and beyond with there customer service which is exactly what happened with my purchase, class act.
December 2, 2025
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you found the team at Acklam Cars friendly, helpful and knowledgeable.
It's fantastic to know we were able to go above and beyond with our customer service and make your purchase such a positive experience. We'll be sure to pass on your kind words to the team.
We truly appreciate your support and your kind comments. Thank you again for choosing Acklam Cars!
All the best,
Everyone at Acklam Cars
Reply from Acklam Cars
Thank you for taking the time to leave your review. We're pleased to hear that Richard and Paddy provided you with a first-class service.
We truly appreciate your understanding and kind words, and we'll be sure to pass on your feedback to Richard and Paddy.
All the best,
Everyone at Acklam Cars
Acklam were very professional and what
Acklam were very professional and what. Great set up !
November 30, 2025
Reply from Acklam Cars
Thank you for taking the time to leave your review. We're delighted to hear you found Acklam Cars professional and were impressed with our setup.
We truly appreciate your kind words and support. We hope you enjoyed your experience with us and look forward to welcoming you back in the future.
All the best,
Everyone at Acklam Cars
Great service as usual…
Great service as usual…. My second vehicle from them. I won’t buy from anyone else….
November 23, 2025
Reply from Acklam Cars
Thank you for taking the time to leave your review and for choosing Acklam Cars for your second vehicle!
We're delighted to hear you've had another great experience with us.Your continued support and loyalty mean a great deal to the whole team, and we're honoured to be your dealership of choice.
We look forward to welcoming you back again in the future!
All the best,
Everyone at Acklam Cars
I would just like to thank Joe and all…
I would just like to thank Joe and all the team at Acklam Cars .
Very professional and nothing was too much .
This is my second car from Joe and hopefully see you in about 18months or so for another one .
Thanks again .
November 29, 2025
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review and for choosing Acklam Cars for your second vehicle from Joe!
We're delighted to hear Joe and the whole team provided such a professional service and that nothing was too much trouble. Your continued support means a great deal to us, and we'll be sure to pass on your kind words to Joe and the wider team.
We look forward to welcoming you back in around 18 months for vehicle number three!
All the best,
Everyone at Acklam Cars
Great service no hassle and great…
Great service no hassle and great people thanks very much
November 3, 2025
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave your review. We're delighted to hear you received great service and found the whole experience hassle-free.
It's fantastic to know you found the team so friendly and easy to deal with. We truly appreciate your kind words and support.
All the best,
Everyone at Acklam Cars
My 3rd car purchase from Acklam Cars
My 3rd car purchase from Acklam Cars. Great selection of quality cars. Outstanding customer service from Paddy.
November 23, 2025
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave your review and for choosing Acklam Cars for your third vehicle! Your continued support means a great deal to the whole team.
We're delighted to hear you appreciate our selection of quality cars and that Paddy provided outstanding customer service throughout your purchase. We'll be sure to pass on your kind words to him.
Thank you again for your continued trust in Acklam Cars. We look forward to welcoming you back in the future!
All the best,
Everyone at Acklam Cars
Paddy's customer service and…
Paddy's customer service and communication were first class, also at no point did I ever feel rushed whilst sorting paper work
November 29, 2025
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave your review. We're delighted to hear Paddy provided first-class customer service and communication throughout the whole process.
It's great to know you never felt rushed while completing the paperwork and that Paddy made the experience comfortable and straightforward. We'll be sure to pass on your kind words to him.
We truly appreciate your support and hope you're enjoying your new car.
All the best,
Everyone at Acklam Cars
Great company, great people, great cars!!
I bought my car from Acklam and was really impressed with the service. Paddy was helpful, readily available to answer any questions (even in his day off), straightforward, and made the whole process very smooth. I’m delighted with the car and would happily recommend Acklam cars to anyone looking for great service and quality vehicles.
November 21, 2025
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you were so impressed with your experience at Acklam Cars and that Paddy provided such helpful, straightforward service throughout the process.
It's great to know Paddy was always available to answer your questions and made the whole purchase smooth and easy. We'll be sure to pass on your kind words to him.
We're thrilled to hear you're delighted with your new car and truly appreciate your recommendation. Thank you again for choosing Acklam Cars, and we hope to welcome you back in the future!
All the best,
Everyone at Acklam Cars
Great dealership
Great company to deal with and premises are stunning adding to the whole experience. I dealt with Paddy and he always answered the phone and made trading my car against there’s seamless. Definitely deal with again cheers guys
November 19, 2025
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you found Acklam Cars a great company to deal with and that our premises added to the overall experience.
It's fantastic to know Paddy was always available to answer your calls and made the part exchange process so seamless. We'll be sure to pass on your kind words to him.
We truly appreciate your support and are delighted to hear you'd be happy to deal with us again. We look forward to welcoming you back in the future!
All the best,
Everyone at Acklam Cars
This garage knows how to sell cars
This garage knows how to sell cars, how to buy cars and their customer service is premium grade.
Best experience ever car purchase and part ex experience with special mention to Joe
November 25, 2025
Unprompted review
Outstanding service once again
Outstanding service once again from Joe and all the team at Aklam cars. I would highly recommend Aklam cars.
November 12, 2025
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review and for choosing Acklam Cars once again. We're delighted to hear Joe and the whole team provided another outstanding service.
Your continued support and recommendation mean a great deal to us. We'll be sure to pass on your kind words to Joe and the wider team.
Thank you again for choosing Acklam Cars, and we look forward to welcoming you back in the future!
All the best,
Everyone at Acklam Cars
What A 5 Star Experience Followed With…
What A 5 Star Experience Followed With A 5 Star Service The Whole Team Lead By Joe Provides Something Special When Buying A Car Online.. I’ll Most Definitely Recommend Acklam Cars 👍
November 24, 2025
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic 5-star review. We're delighted to hear you received a 5-star service from the whole team at Acklam Cars.
It's fantastic to know Joe and the team made the experience of buying a car online feel so special and straightforward. We'll be sure to pass on your kind words to Joe and the wider team.
Thank you again for your fantastic recommendation. We truly appreciate your support and hope you're enjoying your new car!
All the best,
Everyone at Acklam Cars
Excellent customer service yet again
Excellent customer service yet again
This is the second car I have purchased from Acklam cars
A big thank you to Joe and the team
I would highly recommend
November 18, 2025
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review and for choosing Acklam Cars for your second vehicle!
We're delighted to hear you received excellent customer service yet again.
We truly appreciate your recommendation and look forward to welcoming you back to Acklam Cars in the future!
All the best,
Everyone at Acklam Cars
Great customer service
Great customer service , Fantastic lads paddy did his best to secure a great deal and was a very professional service 100% all round .
November 20, 2025
Unprompted review
Reply from Acklam Cars
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you received great customer service and found the team so fantastic to deal with.
It's great to know Paddy went above and beyond to secure you a great deal and provided such a professional service throughout the process. We'll be sure to pass on your kind words to him.
Thank you for your 100% recommendation and support. We hope you're enjoying your new car and look forward to welcoming you back to Acklam Cars in the future!
All the best,
Everyone at Acklam Cars
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