DISAPPOINTED...Left with incomplete kitchen. We employed ACK to replace our kitchen as well as some building work. Darren and Steve are both great guys with a sense of humour and we feel we buil... See more
ACK Mechanical Ltd
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have used this company on a few occasions now and would highly recommend them to anyone wanting high quality and professional service. Great for emergency call outs as turned up when they said they wo... See more
We use ACK Mechanical Ltd for a lot of our Gas Safety Inspections & other Gas works in the areas they cover, they are very reliable, efficient, and a very friendly team . Their service is always of a... See more
It is always difficult to find a company who does a brilliant job , who is reliable and above all does not rip you off. We had a new boiler installation previously by this company and the installatio... See more
Company details
Written by the company
Local Plumbing and Heating Specialists Based in Southampton, Under take work in Domestic and Commercial properties. 100% customer satisfaction guaranteed.
Contact info
Unit 24, Test Valley Business Centre, SO16 9JW, Southampton, United Kingdom
- 023 8001 5014
- Enquiries@ackmechanical.co.uk
- ackmechanical.co.uk
People also looked at
DISAPPOINTED...Left with incomplete…
DISAPPOINTED...Left with incomplete kitchen.
We employed ACK to replace our kitchen as well as some building work. Darren and Steve are both great guys with a sense of humour and we feel we built quite a rapport with them in the 3 plus weeks they worked on our home.
HOWEVER, they have not completed the job, they have gone awol, ghosting me. They don't reply to calls or emails, their unit in Southampton does not seam to be in use, and they have left us with a kitchen with many snags and bad workmanship...We are truly disappointed that we trusted them to do the job properly but as soon as they had our money they were gone. We were promised the earth and they just haven't delivered.
Reliable and trustworthy
Reliable and trustworthy. Professional work tidy and friendly team. Thoroughly recommended
Have used this company on a few…
Have used this company on a few occasions now and would highly recommend them to anyone wanting high quality and professional service. Great for emergency call outs as turned up when they said they would. Friendly engineers, clean and tidy whilst working and generally a great service all round .
My elderly and vulnerable brother in…
My elderly and vulnerable brother in law had a water bill that was increasing by the day. He told me when he received a bill for £1500. Contacted Southern Water who identified a leak in his property. Contacted Andy and Steve who located and repaired the leak at a reasonable cost. They were very considerate to my brother in law also. Thanks. Will use you again.
Fast, efficent and helpful
My shower had broken (thermostat was broken). Called them up and they came round within a couple of hours.
Looked at the shower and suggested we get a new shower (as the parts to replace would have been just as if not more expensive to replace).
They even sent us images and suggestions of a shower to replace ours. The best costs they could find.
Went out brought the suggested one. Rang them back. Within an hour darren was at mine fitting it. Only took him half an hour to fit.
Very fast, reliable service. And will be recommending to all friends and family!
I had an emergency as I was selling
I had an emergency as I was selling.
ACK mechanical ltd did the work for me as soon as they could, even liaising with my tenant, and going over and beyond any professional company I have ever used. , and very trustworthy.
I was recommended to them by other owners at my flat. , and so I would thoroughly recommend them. , and I will use them again.
Pauline Bailey
Great service
Had a leak in the bathroom and called these guys. From phone call to response it was 2 hours. From Steve in the office to the engineer Darren, what a fantastic service. I’ve already recommended them to a family member.
Thank you
I’ve had a lovely experience with the…
I’ve had a lovely experience with the company, highly recommend it!
An exceptionally reliable contractor who cares
Reliable, honest and well priced service. ACK trenched a water main across a lawn, the site was immaculate with no evidence that any work had been done on completion. On another occasion they explained a more economic route to a solution that reduced their own revenue. ACK stand out from others in their sector - because they care - I strongly recommend their services
Impressed
Recommended by previous Service Engineers who ceased. Impressed by speed of response, promptness, knowledge, all round efficiency of office people and service technicians. Could not ask for better.
Fantastic service
Thanks to the guys at ACK they got my boiler leaking issue under control really fast and avoided any other issues it may of caused. Many thanks to the team, Darren especially as he came to fix the issue. Would highly recommended
Professional, knowledgeable and competitive
We have used ACK on numerous occasions for issues with our portfolio of managed properties over the past 18 months.
The team are very responsive and always attend to issues promptly. They are very knowledgeable and professional. Their estimates are always accurate and extremely competitive. The service has always been to the highest standard. We will continue to use them for all our electric heating issues and have no hesitation in recommending them to others.
Always a great service!
Great service!
I’ve used these guys on a couple of occasions now and they have never let me down, always on time and deliver what’s needed and a great price.
Thanks guys
Great reliable company
Great reliable company, we had a new boiler fitted. Steve was outstanding.
Very Friendly, helpful, and tidy. Great communication throughout. We will be using ack mechanicals in the future
Excellent
Great service provided by Steve and his colleagues. Very professional and reliable. Will definitely using your services in the future.
Excellent service
Our boiler broke down and within a week Andy from ACK Mechanical had visited explained the process and ordered the new boiler. He arrived on time and was Covid compliant with PPE and distancing. After fitting the new boiler he explained how it worked and detailed the warranty.
The price for works completed was as per the quote and he was very clean and tidy, he removed the old boiler and no mess was left.
I highly recommend this company for all pluming needs.
Thank you Andy for your hard work.
We use ACK Mechanical Ltd for a lot of…our gas works in the areas they cover
We use ACK Mechanical Ltd for a lot of our Gas Safety Inspections & other Gas works in the areas they cover, they are very reliable, efficient, and a very friendly team . Their service is always of a high standard along with the work they carry out, also willing to help no matter how small or big the job maybe....very quick to complete and provide all necessary paperwork, they are an all round great company.
Very friendly engineers who worked…
Very friendly engineers who worked professionally and with a smile.
New Intergas Boiler & Honeywell Evohome Integration
From the initial consultation and survey the professionalism and integrity of the ACK Mechanical team was evident. After supplying their comprehensive quotation and explaining the options available to us the work was quickly started. The scope included the removal of the old appliance, the supply and installation of a new Intergas boiler and the full integration of the domestic hot water along with a twelve zone Honeywell Evohome smart control system. This was all conducted in a friendy manner with due care and efficiency. Needless to say everything has performed flawlessly since. I would not hesitate to recommend ACK Mechanical.
ACK replaced my stopcock which had…
ACK replaced my stopcock which had seized up. Great service. Will use again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


