ACOM Property Reviews 

182
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

From start to finish, everything was handled professionally and smoothly. Simon was my main point of contact and was always incredibly accommodating and helpful. Whenever I had an issue or needed... See more

Rated 5 out of 5 stars

I’ve lived at an ACOM managed property for a year and a half, and if it wasn’t for a new job opportunity else where I would not have moved. Since our move in date ACOM has been very diligent in terms... See more

Rated 4 out of 5 stars

I stayed at one of their properties for almost a year. Apart from a small sound proofing issue I had in my room, everything was pretty perfect. The place was brand new, beautifully furnished, everyt... See more

Rated 5 out of 5 stars

Simon and Terry have been amazing in helping source a tenant, tie up snags before tenant moved in as well as providing advice and guidance every step of the way. The sign up process with them is simpl... See more

Company details

  1. Property Management Company
  2. Property Administrator
  3. Property Investment
  4. Real Estate Consultant
  5. Real Estate Developer
  6. Real Estate Rental Agency

Written by the company

ACOM Property provides landlords with a one stop shop for all your property management needs. We charge a low fixed fee, zero renewal fees and use our in hand picked in house panel of property maintenance contractors. Couple this with our specially...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

182 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(182)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Best renting experience

I have rented a property with ACOM for 2 years and it has been the best renting experience I’ve had. Simon is amazing - really accommodating, approachable and always so response. Maintenance issues were always fixed really quickly! Maintenance man (sorry unsure on name) was friendly and helpful too!
The moving in process was seamless - from viewing the flat to moving in within a week.
Thanks for everything this past 2 years!

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

63 merebank Liverpool L171AE

I rented a property (63 Merebank Liverpool L171AE) through Acom. The tenancy has lost me my job, mental health and considerable time given the management company Xenia and Acom not getting the issues addressed i.e. missing front door, sewerage, continuous noise from roof and unlocked roof access gates, cannabis farm next door etc.

The property was previously an issue for the tenant previous tenants and remains so now,

BE VERY CAREFUL ABOUT WHERE YOU CHOOSE TO TAKE OUT A TENANCY AND WHOM YOU TRUST TO BE THE AGENT AND MANAGEMENT COMPANY.

Would I trust Acom going forward given experience, NO. They have and will re-advertise this flat im sure. The issue is the building, ACOM shouldn't be advertising this property nor managing the tenancy. Nobody should whilst issue repeat here at Merebank.

I have no issue with Simon or the staff, I just cant review any higher given this building shouldn't be advertised, thereafter a tenant within the flat.

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

Waste of time company

*edit* Even the reply by the company is lazy. They don't address the actual issues, only try to palm it off as 'uh we don't know who you are'. I'd rather not provide my name to time wasters like this as they know my review is truthful, they know they don't respond to people and waste their time, and they know their so called secretary never gets anyone to call them back. Their response just validates the negative review even further.
**
Waste of time company. Never have any answers to any question. Don't call you back. Don't respond to emails. Secretary who does nothing but say 'uh I don't know I'm just the secretary'. Let's be real, you don't have a secretary. You pay some outsource place to take your calls so you can pretend to be busy while you scam landlords and tenants for their money. Just further proof that private landlording should be banned outright so these vulture services are done away with.

January 8, 2026
Unprompted review
ACOM Property logo

Reply from ACOM Property

Hello John Doe,

We have checked our CRM system and have no records of any landlord, tenants or potential tenants by the name John Doe. We therefore struggle to understand the background for this negative review, Please contact Acom Property and we can discuss further.

Rated 5 out of 5 stars

Excellent.

Simon at ACOM is a pleasure to deal with.

Very professional, great communication and responds quickly to any queries.

Highly recommend ACOM.

December 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Simon was top

Simon was top, all over it when it came to supporting the landlord and balancing the tenants needs. When anything went wrong he was responsive and on time with payments. Also very competitive rate, I don’t think a lot of places are cheaper with the same professional standard. Thanks for a supportive 12 months 👍🏻

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and Professional Property Management


I have had a positive experience with ACOM Property. From the start, their team has been responsive, professional, and easy to communicate with. Maintenance requests are handled promptly, and any issues are resolved efficiently.

The booking and payment process is straightforward, and the property itself is well-maintained and as advertised. Overall, I appreciate their transparency and commitment to providing a smooth experience for tenants.

I would recommend ACOM Property to anyone looking for reliable property management.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

All round great experience

All round great experience. We recently handed over a property to Simon and the team at ACOM to manage for us. Simon was very professional and clear to make sure we were well informed throughout. It was a smooth and stress free process. The communication was brilliant and we looking forward to doing more business with ACOM going forward.

I would highly recommend ACOM Property.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Highly appreciate their dedication and professionalism.

The team has been professional, responsive, and genuinely caring. They make the entire process—whether it’s leasing, maintenance, or general communication—smooth and stress-free.

Maintenance requests are always handled quickly and efficiently, and the staff keeps me updated every step of the way. It’s clear they take pride in keeping their properties well-maintained and their tenants happy.

What stands out most is their excellent communication and attention to detail. They’re always friendly, transparent, and easy to reach, which makes a huge difference.

I highly recommend this company to anyone looking for reliable, honest, and high-quality property management services!

November 5, 2025
Unprompted review
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Rated 5 out of 5 stars

I’ve worked alongside Acom property for…

I’ve worked alongside Acom property for over 18 months now.

They are a very professional outfit, communication is fantastic and they go above and beyond to help.

I couldn’t recommend them highly enough

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

I viewed a property today26

I viewed a property today, September 26th, in Leigh. I'm very disappointed. The house is in terrible condition. Dirt, stench, mold, dirty cupboards, and the carpeting is in terrible condition. I do not recommend it! The agency wasted my time and that of my family.

September 26, 2025
Unprompted review
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Rated 5 out of 5 stars

If you’re thinking of a letting agent

If you’re thinking of a letting agent, look no further!
Simon and the team at Acom are excellent letting agents.
Simon and the team are always available on hand and react to requests very fast.
They know how important the dynamic of a HMO communal living space is and do everything they can to influence this.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with ACOM has been…

My experience with ACOM has been seamless. Simon is always available to answer and questions and queries with have and made the whole process of filling up our HMO simple and easy. I have since recommended them to a few other investors.

September 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Highly recommend!

I have worked with Simon and Acom on a number of properties and the process from start to finish is seamless. Simon and the team completely take the stress away while keeping you updated throughout. I’ll definitely be continuing to use their services!

June 22, 2025
Unprompted review

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