ABC Leasing Hub Reviews 

411
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 207 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing clear, detailed information and making the entire vehicle leasing process completely smooth and stress-free. People consistently appreciate the exceptionally quick communication, professional guidance, and efficient service delivered from the very beginning to the final delivery. However, some people mentioned experiencing occasional minor delivery scheduling hurdles, early drop-off times, or administrative paperwork details that required extra attention. Despite these small challenges, consumers noted that the team remained very supportive, stepping in quickly to resolve issues and ensure everything stayed on track.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that team members are exceptionally helpful,... See more

Service

Reviewers highlight positive aspects of service, noting that the entire leasing process is exceptionally... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, simple, and stress-free process from... See more

Customer service

People report positive experiences with customer service, highlighting helpful and professional staff.... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting prompt arrivals and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I requested multiple quotes for our new Kia Sportage PHEV GT-Line, and Louis Parker was the first to respond with clear options and transparent pricing for the business lease. I had many questions a... See more

Company replied

Rated 5 out of 5 stars

My recent experience with ABC Leasing Crewe was with Mark Poole who organised the lease of my Kia PV5 Cargo long Range Plus Van . Mark’s knowledge of the vehicle and leasing procedure was excellent... See more

Company replied

Rated 5 out of 5 stars

First time leasing a vehicle and from the great offers price wise , the responsive staff who answered all my queries to the beautiful car at the end all has been plain sailing so far. Thank you to Mar... See more

Company replied

Rated 5 out of 5 stars

Contacted ABC Leasing and spoke to Toby Mason he was so helpful and informative talked me through the process gave a lot of advice and made my first purchase of a lease car really easy. Had the car... See more

Company replied


Company details

  1. Leasing Service
  2. Kia Dealer
  3. Suzuki Dealer

Written by the company

From company car allowance purchases through to complete, large-scale fleet solutions, at ABC Leasing Hub we can take care of your every need. Whatever you're after, get in touch with our business team today. Leasing your car with us: We supply and lease all makes and models of vehicles available in the UK market including prestige marques such as Audi, BMW, Jaguar, Land Rover, Lexus, & Mercedes. So if you have a particular model in mind - please talk to us! We pride ourselves on delivering high-quality customer service coupled with a friendly can-do approach to any challenge we receive from our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

411 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(411)

198 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication from Laura Gibson and Toby.

October 6, 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Hello William , we appreciate you taking the time to leave us this feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience. Thanks for your kind comments about our team. Reviews like this give us motivation and help us ensure we provide high quality care. We appreciate your business. Thank you for choosing us. Feel free to reach out to us if there is anything additional we can do for you. We hope to be of service to you in the future. Take care and have a great day.
Best wishes
ABC Leasing Hub

Rated 5 out of 5 stars

Great Lease Deals & Service

Louis was incredibly helpful in securing the best business lease deal for me. He went above and beyond, even alerting me to a great offer as soon as it became available. The whole process was smooth and hassle-free. Highly recommended.

October 3, 2025
Unprompted review
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Reply from ABC Leasing Hub

Hello Matthew, Thank you for taking the time to share your positive experience with Louis and our business. We are thrilled to hear that he provided such exceptional service and helped you secure the best lease deal. We appreciate your business. Thank you for choosing us. Feel free to reach out if there is anything additional we can do for you. We appreciate your recommendation and look forward to working with you again in the future. Take care and have a great day.
Best wishes
ABC Leasing Hub

Rated 5 out of 5 stars

Toby was really helpful

Toby was really helpful, polite and patient. Gave us the info we needed, plus timescales. didn't over promise. kept us informed of the progress of our application

September 26, 2025
Unprompted review
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Reply from ABC Leasing Hub

Hello Amanda, Thank you for your positive review, we are delighted to hear that Toby provided excellent service and kept you informed throughout the application process. We strive to provide efficient and honest assistance to all our customers. Thank you for choosing our business. Feel free to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and have a great day
Best wishes
ABC Leasing Hub

Rated 4 out of 5 stars

Service so far from ABS Leasing has…

Service so far from ABS Leasing has been good.

September 26, 2025
Unprompted review
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Reply from ABC Leasing Hub

Hi there, We are thrilled to hear that you have had a positive experience with our leasing services at ABC Leasing. We are committed to providing excellent service . We appreciate your business. Thank you for choosing us. Feel free to reach out if there is anything additional we can do for you. We look forward to serving you in the future. Take care and have a great day.
Best wishes
ABC Leasing Hub

Rated 5 out of 5 stars

Perfect service from Katie and Mark!

Perfect service. After waiting nearly 2 weeks to get nowhere with a separate dealership, within just a couple of hours I'd spoken to Katie, who got me in touch with Mark, and I got a great deal and my car ordered. Personable service and delivered on every expectation they set. Can't wait to get my new car now - thank you!

September 17, 2025
Unprompted review
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Reply from ABC Leasing Hub

Hello Anthony, Thank you for choosing our dealership, we are thrilled to hear about your positive experience with Katie and Mark. We take pride in providing excellent customer service and delivering on our promises. We appreciate your business. Thank you for choosing us. Please don't hesitate to reach out if there is anything additional we can do for you. We can't wait for you to enjoy your new car - thank you for your support. Take care and have a great day.
Best wishes
ABC Leasing Hub
#happycustomers #excellentdeals

Rated 5 out of 5 stars

Another great experience working with…

Another great experience working with Mark Poole. Very smooth and straightforward process.

September 17, 2025
Unprompted review
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Reply from ABC Leasing Hub

Hello Fraser, Thank you for taking the time to leave us this feedback. Thank you for sharing your positive experience with Mark. We strive to provide smooth and straightforward processes for our valued customers. We appreciate your continued support. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes,
ABC Leasing Hub

Rated 5 out of 5 stars

Exceptional service

Mark explained the process really when and kept asking if we had any questions about what he had told us. He answered everything we asked.
Customer service was exceptional and we felt valued as a customer. He was always on the end of the phone to answer any further queries. It was a pleasure to do business with him and we will definitely contact him again when we change the car.

September 17, 2025
Unprompted review
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Reply from ABC Leasing Hub

Hello Lorraine, Thank you for your kind words, we strive to provide exceptional customer service and we are glad to hear that you felt valued during your experience with Mark and the team..Thank you for choosing us. it was a pleasure doing business with you .Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Have a great day.
Best wishes
ABC Leasing Hub

Rated 5 out of 5 stars

I dealt with Toby mason who handled…

I dealt with Toby mason who handled everything for me and made the process easy all I had to to was accept and sign everything was explained and I am very happy with the outcome

September 15, 2025
Unprompted review
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Reply from ABC Leasing Hub

Hello Laurence, Thank you for your kind words. Our team strives to make the process easy and stress-free .We're thrilled that Toby provided you with excellent service and we're glad to hear that you're happy with the outcome. We appreciate your business. Thank you for choosing us. Please don't hesitate to reach out if there is anything additional we can do for you. Take care and have a great day.
Best wishes
ABC Leasing Hub

Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish, highly recommend.

September 11, 2025
Unprompted review
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Reply from ABC Leasing Hub

Hello Kevin, thank you so much for your kind words. Providing excellent customer service is our top priority and we are delighted to hear that you had a positive experience with us. We appreciate your business. Thank you for choosing us. Please don't hesitate to reach out to us if there is anything additional we can do for you. We truly appreciate your recommendation and look forward to serving you again in the future. Take care and have a great day.
Best wishes
ABC Leasing Hub

Rated 5 out of 5 stars

How to treat customers

Louis's Patience.
I bombarded him with lots of question, as this was my first at leasing a car. He was very clear with his answers and gave me confidence that he knew his job very well.
Hats of to this gentleman. Great to have spoken to him.

September 9, 2025
Unprompted review
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Reply from ABC Leasing Hub

Hello Douglas, Thank you for your positive review. It was a pleasure assisting you in your first car lease experience. We strive to provide clear answers and excellent service to all of our customers. We appreciate your business. . Thank you for choosing us. Please don't hesitate to contact us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and have a great day,
Best wishes
ABC Leasing Hub

Rated 5 out of 5 stars

Toby was super engaged and helpful…

Toby was super engaged and helpful throughout the whole process. Very clear and responsive.

August 29, 2025
Unprompted review
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Reply from ABC Leasing Hub

Hello Tom, Thank you so much for your kind words, We are thrilled to hear that Toby provided excellent service during your experience. Our team takes pride in being clear, responsive, and helpful throughout the entire process. We truly appreciate your feedback. We appreciate your business. Thank you for choosing us. Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to serving you again in the future. Take care and have great day.
Best wishes
ABC Leasing Hub
#CustomerSatisfaction #ExceptionalService

Rated 5 out of 5 stars

Very happy with the service from Mark…

Very happy with the service from Mark Poole. He sourced a car and responded quickly, I’d recommend this company

September 4, 2025
Unprompted review
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Reply from ABC Leasing Hub

Hello Charlotte, Thank you for your kind words, we are thrilled that you had a great experience with Mark . We take pride in providing prompt and efficient service to our customers.We appreciate your business. Please don't hesitate to reach out if there is anything additional we can do for you. Thank you for recommending our company. We look forward to serving you again in the future. Take care and have a great day.
Best wishes
ABC Leasing Hub

Rated 5 out of 5 stars

Super helpful and friendly

Mark was really helpful throughout the process of getting my new car.
He made everything clear and straightforward, and the whole experience was smooth from start to finish. Would definitely recommend!

August 20, 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Hello Paula, Thank you for your kind words. Our team is dedicated to making the car buying process easy and enjoyable. We're delighted to have Mark on our team to provide excellent service to our customers. We appreciate your business, thank you for choosing us.Please don't hesitate to reach out to us if there is anything additional we can do for you. Thank you for your recommendation. Take care and have a great day. Happy driving 🚗✨
Best wishes
ABC Leasing Hub
#customerfirst #smoothsailing

Rated 5 out of 5 stars

Such efficiency from the first call…

Such efficiency from the first call with high knowledge. Made even better by Laura Gibson the admin person who answers quickly, is efficient and knows her stuff. I hope the company know she is an amazing frontline person.

September 2, 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Hello Peter, Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you had a seamless experience with our team, especially our amazing admin, Laura. We will definitely make sure to pass along your kind words to her and our entire team. We appreciate your business. Please don't hesitate to reach out to us if there is anything additional we can do for you. Take care and have a great day.
Best wishes
ABC Leasing Hub.

Rated 5 out of 5 stars

Everything made simple

I chose ABC for a business car lease after they came up with the best price on a comparison site, and in the end they followed through with not just good value but great service as well.

Knowing that cheap prices don't always equal great service, I didn't have high expectations, but right from the start the person dealing with my account (Toby) was quick to respond to any questions I had, and made sure the experience was seamless. He always reached out first via phone (a good human touch!) and followed up with emails confirming what we'd spoken about, or, if I hadn't been able to take the call, a clear and useful explanation.

Once the lease was in place, all the other pieces just fell into place right up until the car was delivered on time and as promised.

All in all I can say I am very happy!

August 26, 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Hello Richard, Thank you for choosing ABC for your business car lease. We're thrilled to hear that our competitive prices and excellent service exceeded your expectations. We believe in providing a seamless and personalized experience for our customers, and we're glad Toby was able to make that happen for you. Enjoy your new car.
Best wishes
ABC Leasing Hub
#happyclient #excellent service

Rated 5 out of 5 stars

Smooth, Professional, and Hassle-Free Car Leasing Experience

I had an excellent experience with ABC Leasing Hub when ordering my new Kia EV6. Toby made the whole process smooth and stress-free, keeping me well informed throughout and answering all my questions clearly. Great customer service and very professional – I would definitely recommend ABC Leasing Hub to anyone looking for a reliable leasing company.

August 22, 2025
Unprompted review
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Reply from ABC Leasing Hub

Thank you for the glowing review! We are thrilled to hear that Toby provided you with a smooth and stress-free experience. Our team takes great pride in providing top-notch customer service and we are honored to have your recommendation. Happy driving in your new Kia EV6! 🚗💨 #ABCLeasing #CustomerSatisfaction

Rated 5 out of 5 stars

Outstanding service from Ashton

We recently took out a lease hire on a Kia Ceed 1.5T GDi ISG 138 GT-Line 5dr, and from start to finish Ashton has been excellent to deal with. From the very first conversation he was clear and concise, taking the time to understand exactly what we were looking for. He grasped our needs straight away and guided us through the process in a way that felt smooth and completely stress free.

What really stood out was Ashton’s patience – he never rushed us, always answered our questions thoroughly, and gave us the confidence that we were making the right decision. His approach has been impeccable throughout.

On top of that, he is genuinely polite, approachable and friendly, which made the whole experience even more positive. It’s refreshing to work with someone who combines professionalism with such an easy-going manner.

Thanks to Ashton, what could have been a complicated and overwhelming process turned out to be straightforward and enjoyable. We wouldn’t hesitate to recommend him to anyone looking for their next car.

August 20, 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Hello Alexander, Thank you for your kind words. We are thrilled to hear that Ashton provided you with a stress-free and enjoyable experience during your recent lease hire. His professionalism, patience, and friendly demeanor are qualities that we value in our team members. It's great to hear that he was able to guide you through the process and help you make the right decision. Thank you for choosing ABC we appreciate your business. We truly appreciate your recommendation and look forward to working with you again in the future. Please don't hesitate to reach out if there is anything additional we can do. Take care and have a great day.
Best wishes
ABC Leasing Hub

Rated 5 out of 5 stars

It was very seemless with toby

It was very seemless with Toby explained about the car and going through the leasing process.we are very satisfied with the service.

August 12, 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Hi there, Thank you for your wonderful review. We are thrilled to hear that Toby provided a seamless experience and that you are satisfied with our leasing process. It was our pleasure to assist you with your car needs. We appreciate your business and look forward to serving you again in the future. Please don't hesitate to reach out to us if there is anything additional we can do for you. Take care and have a great day.
Best wishes
ABC Leasing Hub.

Rated 5 out of 5 stars

All so straight forward

All so straight forward, no pressure & someone always available to speak to without call waiting.
Delivery of car was as planned & no hanging about all day.
Well done for totally professional service.

July 29, 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Hello David, Thank you so much for your kind words. We're thrilled to hear that you had a hassle-free experience with us and that our team provided great customer support. We take pride in delivering a professional and seamless service, and we're pleased to know that it made a positive impact on your car buying journey. Please don't hesitate to reach out to us if there is anything additional we can do for you. Take care and have a great day.
Best wishes
ABC Leasing Hub

Rated 5 out of 5 stars

Great service from Acorn!

Great service from Acorn for our business lease. Wouldn't hesitate to recommend

August 1, 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Hello Dan, Thank you so much for your kind words. We're thrilled to hear that you had a great experience with our business lease service. Thank you for your recommendation, it means a lot to us. We appreciate your trust in Acorn and look forward to continuing to serve you. Please don't hesitate to reach out if there is anything additional we can do for you.
Best wishes
ABC Leasing Hub

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