ABC Leasing Hub Reviews 

410
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 207 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing clear, detailed information and making the entire vehicle leasing process completely smooth and stress-free. People consistently appreciate the exceptionally quick communication, professional guidance, and efficient service delivered from the very beginning to the final delivery. However, some people mentioned experiencing occasional minor delivery scheduling hurdles, early drop-off times, or administrative paperwork details that required extra attention. Despite these small challenges, consumers noted that the team remained very supportive, stepping in quickly to resolve issues and ensure everything stayed on track.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that team members are exceptionally helpful,... See more

Service

Reviewers highlight positive aspects of service, noting that the entire leasing process is exceptionally... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, simple, and stress-free process from... See more

Customer service

People report positive experiences with customer service, highlighting helpful and professional staff.... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting prompt arrivals and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I requested multiple quotes for our new Kia Sportage PHEV GT-Line, and Louis Parker was the first to respond with clear options and transparent pricing for the business lease. I had many questions a... See more

Company replied

Rated 5 out of 5 stars

My recent experience with ABC Leasing Crewe was with Mark Poole who organised the lease of my Kia PV5 Cargo long Range Plus Van . Mark’s knowledge of the vehicle and leasing procedure was excellent... See more

Company replied

Rated 5 out of 5 stars

First time leasing a vehicle and from the great offers price wise , the responsive staff who answered all my queries to the beautiful car at the end all has been plain sailing so far. Thank you to Mar... See more

Company replied

Rated 5 out of 5 stars

Contacted ABC Leasing and spoke to Toby Mason he was so helpful and informative talked me through the process gave a lot of advice and made my first purchase of a lease car really easy. Had the car... See more

Company replied


Company details

  1. Leasing Service
  2. Kia Dealer
  3. Suzuki Dealer

Written by the company

From company car allowance purchases through to complete, large-scale fleet solutions, at ABC Leasing Hub we can take care of your every need. Whatever you're after, get in touch with our business team today. Leasing your car with us: We supply and lease all makes and models of vehicles available in the UK market including prestige marques such as Audi, BMW, Jaguar, Land Rover, Lexus, & Mercedes. So if you have a particular model in mind - please talk to us! We pride ourselves on delivering high-quality customer service coupled with a friendly can-do approach to any challenge we receive from our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

410 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(410)

197 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Easy process . Louis was really helpful and informative about the whole process. New car ordered ,and a brilliant monthly price . Was a little unsure about sourcing a car online but absolutely no issues . Thanks Louis 😊

June 16, 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you, for your wonderful review. We're thrilled to hear that you found the process so easy and that Louis provided you with the helpfulness and information you needed. Our team is dedicated to delivering excellent customer service in a pressure-free environment, ensuring a smooth and transparent car-buying experience. It's fantastic that you secured a brilliant monthly price for your new vehicle. Should you have any questions or need support in the future, please don't hesitate to reach out. Remember that we're here for you throughout your ownership journey. Take care and have a great day.

Rated 5 out of 5 stars

I cannot recommend Louis Parker highly…

I cannot recommend Louis Parker highly enough.

From the very beginning he has been exceptionally responsive, professional, and genuinely helpful.
No matter how many questions we had, it was never too much trouble, and he always took the time to provide clear, detailed explanations, ensuring we fully understood every aspect of the process.

What really stood out was his communication.
Louis responded promptly to emails and kept us updated throughout, and made what could have been a complicated process feel straightforward and stress free.
Louis demonstrated great knowledge, patience, and attention to detail & he gave us complete confidence that we were making the right decision.

Louis demonstrates excellent customer service, which is hard to find nowadays, but Louis consistently went above and beyond.

Thanks to Louis support, the entire experience was smooth, efficient, and he is a real credit to Kia.
I would not hesitate to recommend him to anyone considering a lease vehicle with Kia.

June 17, 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you, for your fantastic feedback about Louis. We are delighted to hear that he provided you with such exceptional customer service and made your experience smooth and stress-free. Our team is committed to ensuring that every customer feels valued and supported throughout their journey, and Louis truly embodies our dedication to quality and reliability. Your recommendation means the world to us, and we are eager to assist you again in the future. Enjoy your new lease vehicle. Take care and have a great day.

Rated 5 out of 5 stars

Excellent communication,quick to sort…

Excellent communication,quick to sort out all aspects of paperwork,received the car with in a couple of weeks
Highly recommended

May 26, 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you, Ian, for your wonderful review. We're thrilled to hear that you experienced excellent communication and a quick turnaround with your paperwork. Our friendly staff are dedicated to providing a smooth and transparent experience, and it's great to know we met your expectations. Your recommendation means a lot to us, and we look forward to supporting you throughout your journey. If you need any assistance in the future, please don't hesitate to reach out. Have a great day.

Rated 5 out of 5 stars

Great experience from start to finish…

Great experience from start to finish with mark from Crewe . Always kept me informed about the progress and after requesting for the vehicle early he managed to get it to me earlier than expected 👍best van I have driven and at a great price aswell . Can’t fault the service or vehicle

May 25, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you, Chris, for your wonderful feedback. We're thrilled to hear that Mark provided you with excellent service and kept you informed throughout the process. It's great to know you received your vehicle earlier than expected and that you're enjoying the best van you've driven. We pride ourselves on our reliable and friendly staff, and your satisfaction is our top priority. If you need any further assistance or support, please don't hesitate to reach out. Enjoy your new van. Have a great day.

Rated 5 out of 5 stars

Leasing process…

My route through the leasing process has been seamless. Big thanks to Toby and Mark. I anticipate the delivery process will be just as smooth.

Thanks chaps.

June 12, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you, Steve, for your fantastic feedback. We're delighted to hear that your leasing process has been so seamless. A big shout-out to Toby and Mark for their excellent customer service; our friendly staff is dedicated to ensuring a smooth and pressure-free experience. We are committed to providing you with quality support throughout the entire ownership journey, and we look forward to making the delivery process just as enjoyable. If you have any questions or need further assistance, please don't hesitate to reach out. Your satisfaction is our top priority, and we truly value your trust in us. Take care and have a great day.

Rated 5 out of 5 stars

Easy and quick process

Quick responses, easy application process, competitive pricing.

June 10, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you, Rachel, for your fantastic review. We're thrilled to hear that you found our application process easy and our pricing competitive. Our friendly staff are dedicated to providing reliable customer service, and your satisfaction is our top priority. We strive to create a pressure-free environment where you feel valued and supported throughout your journey with us. If you need any further assistance, please don't hesitate to reach out. We appreciate your trust in us. Have a great day.

Rated 5 out of 5 stars

Easy service, great people, no complaints.

Everything was super easy and smooth, no complaints.

Mark Poole was attentive and polite via our email exchanges and managed to arrange delivery quickly with an ETA on the day.

May 5, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you, Dean, for your fantastic feedback. We're delighted to hear that your experience was smooth and that Mark provided you with attentive and polite service. Our team are committed to creating a pressure-free and transparent car-buying journey, and it's wonderful to know we met your expectations. We truly value your trust in us and are here to support you throughout your ownership journey with our reliable aftercare. Should you have any questions or need assistance, please feel free to reach out. Your satisfaction is our top priority, and we look forward to serving you again.

Rated 5 out of 5 stars

Great customer service from Mark.

Fantastic to deal with from start to finish. Mark made contact with myself every step of the way to keep me updated.

Will definitely be returning for the three seater model.

Really happy with the van I’ve had. Better than I imagined and thanks for making the whole experience so easy Mark

June 2, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you, Andrew, for your fantastic review. We're thrilled to hear that Mark provided you with excellent customer service and kept you updated throughout the process. It's wonderful to know that you're so pleased with your van and that your experience was smooth and stress-free. Your trust in us means a lot, and we can't wait to welcome you back for the three-seater model. We are committed to ensuring your satisfaction and providing reliable aftercare and support throughout your ownership journey. Thank you for choosing us as your trustworthy dealership for quality vehicles. If you have any further questions, please don't hesitate to reach out. Take care and enjoy your new vehicle. Happy driving. Have a great day.

Rated 5 out of 5 stars

Interested and caring …

Was delighted to be able to lease via a dealership showroom. Excellent interpersonal skills shown by Mark Poole. He was clearly knowledgeable and really helpful throughout the whole process. For someone of my age, a one to one experience is far preferable to on line forms !!!
At all times Mark kept me updated as to how things were progressing. Well done !

June 2, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you, Martin, for your fantastic feedback. We're delighted to know that your leasing experience at our dealership was so positive. Mark is indeed a key member of our team, and his friendly and knowledgeable approach truly reflects our commitment to excellent customer service. We pride ourselves on creating a pressure-free environment and providing support throughout your entire ownership journey. Your satisfaction is our top priority,If you have any further questions, please don't hesitate to reach out. Take care and enjoy your new vehicle. Happy driving. Have a great day.

Rated 5 out of 5 stars

Mark

Mark was fantastic to deal with . A few admin errors on my side however Mark took me through necessary steps to complete a successful application .

June 5, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you, Nikki, for your fantastic feedback. We're delighted to hear that Mark provided you with the support needed to navigate the application process smoothly. Our team is committed to delivering reliable and friendly customer service, and it's wonderful to know we could assist you despite the admin errors. Your satisfaction is our top priority, and we truly appreciate your trust in us. Should you require any further assistance, please feel free to reach out. We're here to support you throughout your entire ownership journey, ensuring a pressure-free experience every step of the way. Take care and have a wonderful day.

Rated 5 out of 5 stars

Mark Poole was excellent!

Mark Poole dealt with arranging my company car lease and was super helpful. Excellent knowledge of the car I was wanting to lease and willing to answer any questions I had. Thanks Mark!

April 23, 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you, Adrian, for your fantastic feedback. We're delighted to hear that Mark provided you with such excellent service and was able to address all your questions with his impressive knowledge. Our team is committed to creating a pressure-free leasing experience, and it's wonderful to know that Mark's helpfulness made a positive difference for you. We truly appreciate your trust in us and look forward to supporting you throughout your ownership journey with our reliable aftercare. If you need anything else, please feel free to reach out anytime. Take care and have a fantastic day.

Rated 5 out of 5 stars

ABC leasing 👍👍👍👍😂

Very easy to use Mark Poole was very helpful, every response was very quick!
The whole process was pain free and Evan sorting out finance was smooth.
It’s been the best experience I have had leasing a new Van!
Many thanks Mark

June 3, 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you, Mark, for your wonderful review. We are thrilled to hear that you found the process so easy and that Mark provided you with quick and helpful service. Our friendly staff is committed to creating a pressure-free environment, and it's fantastic to know we succeeded in making your van leasing experience enjoyable. Your satisfaction is our top priority, and we truly appreciate your kind words. Should you need any further assistance or support, please don't hesitate to reach out. Enjoy your new van , happy driving. Take care and have a great day.

Rated 5 out of 5 stars

5 star ABC

Louis Parker at ABC leasing got a great deal on a Kia PV5. He got the van to me with in the month of ordering. The whole process from start to end was so easy. I will definitely use ABC leasing again for my next vehicle. Thanks Louis for your time and patience. I’ll be In touch in 2 years time to order again.

June 1, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you, Paul, for your wonderful review. We're thrilled to hear that Louis provided you with a smooth and pressure-free experience while securing your Kia PV5. Our team are dedicated to delivering excellent customer service, and it's great to know that you felt supported throughout the process. We look forward to assisting you again in two years for your next vehicle. Your satisfaction is our priority, and we appreciate your trust in us.

Rated 4 out of 5 stars

I recently received my Kia Sportage

I recently received my Kia Sportage. First time leasing so had a few questions and was eager to get things sorted. We needed the car in a bit of a hurry, and the team were pretty transparent on timings for us. Mark was very patient and helped throughout. I would recommend using ABC Leasing, and I imagine they will keep my business when I am ready for a new car

April 30, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you for your kind words, Daniel. We're delighted to hear that Mark and our team provided you with a smooth and transparent car-buying experience. Our friendly staff is dedicated to ensuring your satisfaction, and it's wonderful to know we met your expectations. We truly appreciate your trust in us and are committed to supporting you throughout your ownership journey with reliable aftercare. Should you have any further questions or need assistance, please don't hesitate to reach out. Take care and enjoy your new car. Happy driving. Have a great day.

Rated 5 out of 5 stars

I’ve only just bought the car

I’ve only just bought the van, but I’m really enjoying it so far — very nice to drive and I love it.

May 13, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you for your fantastic review, Nigel. We're delighted to hear that you're enjoying your new van and finding it a pleasure to drive. Our team is committed to providing a pressure-free sales environment and ensuring you feel supported throughout your ownership journey. If you have any questions or need assistance, our friendly staff is always here to help. We truly appreciate your trust in us and look forward to delivering quality customer service and aftercare. Take care and have a great day.

Rated 5 out of 5 stars

Very efficient and prompt service.

May 20, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you for your kind words. We're delighted to hear that you found our service efficient and prompt. Our friendly staff are dedicated to providing a pressure-free experience, and your satisfaction is our top priority. We truly value your feedback as it helps us continue to improve. If you need any further assistance or have questions, please don't hesitate to reach out. We're here to support you.

Rated 5 out of 5 stars

Very easy and straightforward process…

Very easy and straightforward process to lease a vehicle. Excellent communication from start to finish.

May 20, 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you Ian, for your wonderful review. We are delighted to know that you enjoyed our easy and straightforward process to lease a vehicle. Our friendly staff are dedicated to creating a pressure-free environment while ensuring your satisfaction with good communication. If you ever need assistance, please feel free to reach out. Your feedback is invaluable in helping us maintain our high standards of quality and reliability.

Rated 5 out of 5 stars

Mark Poole was a great help from start…

Mark Poole was a great help from start to finish. Always available and very eager to help. After sales service was great.

April 27, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you for your wonderful feedback, Nadeem. We are delighted to hear that Mark provided you with excellent customer service and kept you informed throughout your journey. We take pride in our strong commitment to aftercare and customer satisfaction, and it’s fantastic to know we met your expectations. Your trust means a lot to us, and we look forward to supporting you throughout your leasing journey. If you have any questions or need further assistance, please feel free to reach out. Hope you have a great day

Rated 5 out of 5 stars

Great efficient service

Great efficient service. Toby polite and gets the job done quickly. Van ordered with ease.

May 19, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you for your fantastic review! We're thrilled to hear that Toby provided you with a polite and quick service during your Kia Van order. Our team are dedicated to ensuring a smooth and pressure-free experience for all our customers. We look forward to supporting you throughout your ownership journey and are committed to your satisfaction. Enjoy your new van! Cheers,

Rated 5 out of 5 stars

Thank you to Louis and Toby for making…

Thank you to Louis and Toby for making the process so easy and simple.

May 19, 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you Ellie for your wonderful feedback. We're delighted that Louis and Toby made the ordering process simple and easy. We strive to provide trustworthy service and quality support, your satisfaction is our top priority. We truly appreciate your kind words and look forward to welcoming you back soon. Have a wonderful day!

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