ABC Leasing Hub Reviews 

411
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 207 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing clear, detailed information and making the entire vehicle leasing process completely smooth and stress-free. People consistently appreciate the exceptionally quick communication, professional guidance, and efficient service delivered from the very beginning to the final delivery. However, some people mentioned experiencing occasional minor delivery scheduling hurdles, early drop-off times, or administrative paperwork details that required extra attention. Despite these small challenges, consumers noted that the team remained very supportive, stepping in quickly to resolve issues and ensure everything stayed on track.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that team members are exceptionally helpful,... See more

Service

Reviewers highlight positive aspects of service, noting that the entire leasing process is exceptionally... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, simple, and stress-free process from... See more

Customer service

People report positive experiences with customer service, highlighting helpful and professional staff.... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting prompt arrivals and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I requested multiple quotes for our new Kia Sportage PHEV GT-Line, and Louis Parker was the first to respond with clear options and transparent pricing for the business lease. I had many questions a... See more

Company replied

Rated 5 out of 5 stars

My recent experience with ABC Leasing Crewe was with Mark Poole who organised the lease of my Kia PV5 Cargo long Range Plus Van . Mark’s knowledge of the vehicle and leasing procedure was excellent... See more

Company replied

Rated 5 out of 5 stars

First time leasing a vehicle and from the great offers price wise , the responsive staff who answered all my queries to the beautiful car at the end all has been plain sailing so far. Thank you to Mar... See more

Company replied

Rated 5 out of 5 stars

Contacted ABC Leasing and spoke to Toby Mason he was so helpful and informative talked me through the process gave a lot of advice and made my first purchase of a lease car really easy. Had the car... See more

Company replied


Company details

  1. Leasing Service
  2. Kia Dealer
  3. Suzuki Dealer

Written by the company

From company car allowance purchases through to complete, large-scale fleet solutions, at ABC Leasing Hub we can take care of your every need. Whatever you're after, get in touch with our business team today. Leasing your car with us: We supply and lease all makes and models of vehicles available in the UK market including prestige marques such as Audi, BMW, Jaguar, Land Rover, Lexus, & Mercedes. So if you have a particular model in mind - please talk to us! We pride ourselves on delivering high-quality customer service coupled with a friendly can-do approach to any challenge we receive from our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

411 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(411)

197 reviews in the last 12 months

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Rated 5 out of 5 stars

Mark and ABC leasing made this process effortless.

We recently completed a lease purchase for a new Kia PV5 through Mark at ABC Leasing, and the whole experience was excellent from start to finish.

Mark was incredibly knowledgeable about the vehicle and took the time to understand our needs before recommending the best options. He explained the lease terms clearly, kept everything transparent, and made what could have been a complicated process feel straightforward and stress-free.

Communication was spot on throughout — always responsive, proactive with updates, and happy to answer any questions we had. The turnaround time was also impressive, and everything was delivered exactly as promised.

We’re really pleased with the Kia PV5 and even more so with the service we received. I wouldn’t hesitate to recommend Mark and ABC Leasing to anyone looking for a reliable and professional leasing experience.

Thanks again, Mark!

March 27, 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic feedback, Myles. We are thrilled to hear that Mark provided you with trustworthy support and made your lease purchase of the new Kia PV5 a seamless and enjoyable experience. it's experiences like yours that really keep us motivated. Your satisfaction with our reliable service truly means the world to us, Your recommendation means so much to us and we're so happy to have earned it. If you have any further questions, please don't hesitate to reach out. We look forward to assisting you again in the future. Take care and enjoy your new PV5. Happy driving, Have a great weekend.

Rated 5 out of 5 stars

5* great experience

Went to have a look at a new Kia pv5. Went thought the finance options with Louis who was extremely helpful.

There was no pressure from Louis or the team to proceed with the purchase. I ended up returning the day after to test drive one and again it was so relaxed. After biting the bullet I decided to apply for the finance online and Louis called me the morning after to confirm a few things and process the application.

Obviously I ended up getting one.
I would highly recommend using them and wouldn’t hesitate to use them again if I needed to.

Great experience

March 25, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you so much for your fantastic review, Thomas. We're delighted to hear that Louis provided you with honest and reliable support, making your experience relaxed and pressure-free. Your recommendation means the world to us. Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to assisting you in the future. Take care and enjoy your PV5. Happy driving 🚗 have a great day.

Rated 5 out of 5 stars

Leasing a Kia Sportage

Straitforward honest conversations over 3 or 4 weeks. Very helpful lone of a car for a couple of hours to get to know the make and model. All questions were answered straightforward and honestly. All the paperwork was very smoothly done and explained.

March 25, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you so much for your wonderful review, Richard. We are thrilled that you appreciated our honesty and the reliable support with the loan car, as well as the smooth service and quality paperwork. It's experiences like yours that really keep us motivated Your feedback will be shared with the team, and we look forward to welcoming you back soon!

Rated 5 out of 5 stars

Excellent and smooth from start to…

Excellent and smooth from start to finish regarding the contract from Toby . Now just waiting on delivery .

March 25, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you so much for your fantastic review. We're delighted to hear that your experience with Toby was excellent and smooth from start to finish. If you have any further questions, please give us a call. We're always happy to help! Your trust in our reliable service means a lot to us, and we look forward to seeing you soon when you collect your new car.

Rated 5 out of 5 stars

The online application was easy

The online application was easy, and Louis answered the few questions I had quickly over the phone.

March 23, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you so much for your fantastic review, Eric! We're delighted to hear that you found the online application easy and that Louis provided you with quick support over the phone. We are very happy to have provided you with such a positive experience! Your feedback is invaluable to us, and we look forward to delivering our reliable and trustworthy service to you again soon.

Rated 5 out of 5 stars

Everything was really quick and smooth

Everything was really quick and smooth, Louis was really helpful, thanks mate 🙂

March 24, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you so much for your wonderful feedback, Anthony. We're delighted that everything was quick and smooth and that Louis provided you with the trustworthy support you needed. Please don't hesitate to reach out if there's anything additional we can do for you. We truly appreciate your trust in our reliable service and can't wait to welcome you back soon.

Rated 5 out of 5 stars

Lease

Louie made sure our lease came through quickly, and nothing was too much trouble. Excellent service.

March 16, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you so much for your wonderful feedback, Jordan. We're delighted to hear that Louie provided you with excellent service and ensured your lease came through quickly. Your trust in us means a lot, we strive for 100% satisfaction, and it is great to see you had such a positive experience at ABC Leasing Hub. We look forward to supporting you again in the future.

Rated 5 out of 5 stars

Very quick response especially seeing…

Very quick response especially seeing it was the weekend Toby explained everything with clarity cheers

March 23, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you so much for your fantastic review. We're delighted that Toby provided quick and clear support, especially over the weekend, and your trust in our service truly means the world to us. We look forward to serving you again soon with the same quality and reliability you experienced.

Rated 5 out of 5 stars

Louis has been an excellent advocate…

Louis has been an excellent advocate for Kia,nothing has been too much trouble. Great service

March 23, 2026
Unprompted review
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Reply from ABC Leasing Hub

Angela, we really appreciate your wonderful feedback. We're delighted to hear that Louis has been a trustworthy advocate for Kia and that you enjoyed such quality service. Your kind words mean a lot to us, and we will certainly share this with our team as we strive for honesty and reliability in all we do. If you have any further questions, please give us a call. We're always happy to help!

Rated 4 out of 5 stars

Very pleased with my new Kia Sportage

Very pleased with my new Kia Sportage. The process was fairly simple and Mark and the team at the office were very professional. The car was delivered a bit early, (07:15) and I could have ready done with a bit of a show round the various switches a d buttons, before the delivery guy went. But overall a very slick operation

March 20, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you so much for your kind words, Alan. We are delighted to hear that you are very pleased with your new Kia Sportage and found the process simple and professional. I sincerely apologise for the early delivery and the lack of a thorough show round; If you have any further questions, please don't hesitate to reach out. we will improve our support to ensure a better experience in the future. Your feedback is invaluable, and we hope to welcome you back soon for more quality service. Take care and enjoy your new car, happy driving. Take care and have a great day.

Rated 5 out of 5 stars

Toby made the leasing experience simple…

Toby made the leasing experience simple and easy. I had a bunch of questions and each time he made himself available, always got back to me when he did and kept the process flowing. Real pleasure dealing with him!

March 16, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you so much for your fantastic review, Amar . We're delighted that Toby provided you with reliable support and made your leasing experience simple and easy. We strive for 100% satisfaction, and it is great to see you had such a positive experience at ABC Leasing Hub. Your trust means the world to us. Please don't hesitate to reach out if there's anything additional we can do for you. we can't wait to assist you again in the future with the same quality service. Take care and enjoy your new car. Happy driving . Have a fantastic day.

Rated 5 out of 5 stars

Great service

The process was very easy and quick. Toby was great and gave me all the information I needed.

March 19, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you so much for your fantastic review, Robert. We're delighted that you found the process easy and quick, and that Toby was able to provide you with all the information you needed. We strive for 100% satisfaction, and it is great to see you had such a positive experience at ABC Leasing Hub. Your trust in our honesty and reliability means the world to us, and we can't wait to serve you again with the same quality support. Please don't hesitate to reach out if there's anything additional we can do for you. Take care and enjoy your new car. Happy driving 🚗 Have a great day.

Rated 5 out of 5 stars

Good communication from ordering to…

Good communication from the ordering of my new car to the delivery. Toby kept me informed and upto date with the ordering process

January 23, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you for your wonderful feedback, Neil. We are thrilled to hear that Toby provided you with excellent communication throughout your car-buying journey. Our team are dedicated to ensuring a smooth and transparent experience, and it's great to know we met your expectations. We pride ourselves on our friendly staff and commitment to customer satisfaction. If you need any further assistance or have questions in the future, please don't hesitate to reach out. Enjoy your new car!

Rated 5 out of 5 stars

Good customer service and prompt…

Good customer service and prompt delivery. We are happy with our 2 new additions to the business fleet.

March 18, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you so much for your kind words, Ben. We are thrilled to hear that you are happy with your new additions to the business fleet. Our team takes pride in providing excellent customer service and ensuring a smooth and transparent car-buying experience. Your satisfaction is our priority, and we are always here to support you throughout your ownership journey. If you have any questions or need assistance in the future, please do not hesitate to reach out. We appreciate your trust in us and look forward to serving you again.

Rated 5 out of 5 stars

Second vehicle EV4

I recently received a Kia PV5 from Acorn, and I couldn’t be happier with both the vehicle and the overall experience. From start to finish, the service was impeccable—nothing was ever too much trouble.
A special mention goes to Louis, who handled everything seamlessly and made the entire process straightforward and stress-free. His attention to detail and willingness to go the extra mile really stood out.
In fact, we were so impressed with the level of service that we’ve already ordered a second vehicle through Acorn with Louis. That alone speaks volumes about the experience we had.
Highly recommended.

March 19, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you Steven, for your wonderful review. We are delighted to know that you enjoyed our excellent customer service and experienced a smooth process. Our friendly staff are dedicated to creating a pressure-free environment while ensuring your satisfaction. We truly appreciate your trust in us and are committed to providing strong aftercare throughout your ownership journey. If you ever need assistance, please feel free to reach out. Your feedback is invaluable in helping us maintain our high standards of quality and reliability.

Rated 5 out of 5 stars

Really easy to deal with

Really easy to deal with, great communication and answered any questions I had really quickly.

February 20, 2026
Unprompted review
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Reply from ABC Leasing Hub

Hi Andy, thank you for your wonderful feedback. We're thrilled to hear that you found our communication helpful and our team easy to deal with. Our friendly staff are dedicated to providing excellent customer service and ensuring a smooth car-buying experience. Your satisfaction is our priority, and we appreciate your trust in us. If you have any more questions or need assistance in the future, please don't hesitate to contact us. We're here to support you throughout your ownership journey.

Rated 5 out of 5 stars

I dealt with Louis from start to finish…

I dealt with Louis from start to finish , he got me the best deal by far . Kept in touch throughout the process to let me know when the vehicle was arriving. First class company and would recommend

March 5, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you for your fantastic review, Mick. We are delighted to hear that Louis provided you with excellent customer service and kept you informed throughout your car-buying journey. Our team is committed to creating a pressure-free and transparent experience, and it’s wonderful to know we met your expectations. Your recommendation truly means a lot to us, and we are here to support you throughout your ownership journey with our strong commitment to aftercare. If you need anything else, please feel free to reach out. Enjoy your new vehicle. Happy driving. Have a great day.

Rated 5 out of 5 stars

Excellent customer service

From start to finish, the customer experience was 1st class. Louis Parker was very knowledgeable & helpful.

March 6, 2026
Unprompted review
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Reply from ABC Leasing Hub

Hi Rob, thank you for your fantastic feedback. We are delighted to hear that you enjoyed a first-class experience with us and that Louis provided you with knowledgeable and friendly assistance. Our commitment to excellent customer service in a pressure-free environment is at the heart of what we do, and it is wonderful to know this resonated with you. We take pride in our reliability and strong aftercare, ensuring our customers feel valued and supported throughout their ownership journey. If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again soon. Take care and happy driving. Have a fantastic day.

Rated 5 out of 5 stars

Amazing experience

My experience dealing with Acorn has been absolutely faultess. There is one chap in particular called Toby who has been outstanding. His knowledge, professionalism and customer service ethos is 10 out of 10. Give this chap a payrise! The delivery of the car was also a very positive experience . Acorn arranged the delivery of the car early on the day, exactly as I requested in the first place. The chap who delivered the car was very polite and courteous. If there is a minor degree of criticism this would be around the quality of valet... I think the dealership who valeted the vehicle could have done slightly a better job.. But like I said this is a minor point. All I can say to folks who are looking to lease a car with Acorn, do not hesitate at all. They are amazing,

March 13, 2026
Unprompted review
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Reply from ABC Leasing Hub

Dear Kostas, thank you for your fantastic review. We are delighted to hear about your experience with Toby and our delivery team. Your praise for their knowledge, professionalism and customer service truly reflects our commitment to reliability and quality. We are happy to pass your comments on to them. We appreciate your feedback regarding the valet service and will certainly consider it for improvement. At Acorn, we aim to provide a pressure-free and stress-free experience for all our customers, ensuring support throughout your entire ownership journey. If you need any further assistance, please do not hesitate to reach out. We value your trust and support.

Rated 5 out of 5 stars

Excellent service from ABC Leasing

Excellent communications and a very fast and efficient experience with Toby from ABC Leasing. Saved me waiting for months for the van and saved us money too

March 12, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you for your wonderful feedback, Paul. We are delighted to hear that Toby provided you with excellent communication and a fast, efficient experience. Our friendly staff are committed to creating a pressure-free environment, and it’s fantastic to know we could save you both time and money. Your satisfaction is our top priority, and we truly appreciate your trust in us as a reliable dealership. If you need any further assistance or support, please feel free to reach out. We look forward to serving you again in the future.

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