ABC Leasing Hub Reviews 

411
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 207 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing clear, detailed information and making the entire vehicle leasing process completely smooth and stress-free. People consistently appreciate the exceptionally quick communication, professional guidance, and efficient service delivered from the very beginning to the final delivery. However, some people mentioned experiencing occasional minor delivery scheduling hurdles, early drop-off times, or administrative paperwork details that required extra attention. Despite these small challenges, consumers noted that the team remained very supportive, stepping in quickly to resolve issues and ensure everything stayed on track.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that team members are exceptionally helpful,... See more

Service

Reviewers highlight positive aspects of service, noting that the entire leasing process is exceptionally... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, simple, and stress-free process from... See more

Customer service

People report positive experiences with customer service, highlighting helpful and professional staff.... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting prompt arrivals and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I requested multiple quotes for our new Kia Sportage PHEV GT-Line, and Louis Parker was the first to respond with clear options and transparent pricing for the business lease. I had many questions a... See more

Company replied

Rated 5 out of 5 stars

My recent experience with ABC Leasing Crewe was with Mark Poole who organised the lease of my Kia PV5 Cargo long Range Plus Van . Mark’s knowledge of the vehicle and leasing procedure was excellent... See more

Company replied

Rated 5 out of 5 stars

First time leasing a vehicle and from the great offers price wise , the responsive staff who answered all my queries to the beautiful car at the end all has been plain sailing so far. Thank you to Mar... See more

Company replied

Rated 5 out of 5 stars

Contacted ABC Leasing and spoke to Toby Mason he was so helpful and informative talked me through the process gave a lot of advice and made my first purchase of a lease car really easy. Had the car... See more

Company replied


Company details

  1. Leasing Service
  2. Kia Dealer
  3. Suzuki Dealer

Written by the company

From company car allowance purchases through to complete, large-scale fleet solutions, at ABC Leasing Hub we can take care of your every need. Whatever you're after, get in touch with our business team today. Leasing your car with us: We supply and lease all makes and models of vehicles available in the UK market including prestige marques such as Audi, BMW, Jaguar, Land Rover, Lexus, & Mercedes. So if you have a particular model in mind - please talk to us! We pride ourselves on delivering high-quality customer service coupled with a friendly can-do approach to any challenge we receive from our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

411 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(411)

198 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Toby a pleasure to do bussiness with you

Just want to leave another review to the manager of ABC leasing hubI ordered a car of these back in October With Toby what what a pleasure it was he was helpful with his knowledge and polite and went out of his way and beyond and he's just helped with another order blowing other quotes out of the water by 50 pounds a month so if anyone who is thinking of getting a lease car definitely go with this company and especially ask Toby to help am sure other employers are just as good but I can only go by my experience with him thanks again Toby 👍

January 14, 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic review, Simon. We are thrilled to hear about your positive experiences with Toby and our service, and we truly appreciate your trust in us. We look forward to providing you with the same honesty and reliability in the future that you have come to expect from our trustworthy team. Feel free to reach out if there is anything additional we can do for you. Take care and have a fantastic day.

Rated 5 out of 5 stars

Thanks Mark for making the process very…

Thanks Mark for making the process very easy.
After being let down by another lease company, I contacted ABC leasing and Mark made the process very simple, I got a quote on Tuesday evening and it was all processed, finance approved and ordered by Wednesday morning. I've never known such quick service.
EDIT: Van was delivered today, only 5 weeks from ordering to delivery (was quoted 10 weeks originally) so I am very happy, such a smooth process, thanks again

January 14, 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you, for your wonderful feedback. We are thrilled that Mark made the process so easy and quick for you after your previous experience. Your trust in our reliable and trustworthy service means everything to us, and we look forward to supporting you again in the future. Feel free to reach out if there is anything additional we can do for you. Take care and have a fantastic day.

Rated 5 out of 5 stars

Mark Poole made the process very easy…

Mark Poole made the process very easy every step of the way even when we kept changing the requirements of the vehicle. What is very good is easy accessible on the phone to discuss any issues etc.

January 13, 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic review, Simon. We're delighted that Mark made the process easy and was always accessible for support, reflecting our commitment to honesty and reliability. We truly appreciate your feedback and look forward to providing you with our trustworthy service again in the future. Feel free to reach out if there is anything additional we can do for you. Take care and have a fantastic day.

Rated 5 out of 5 stars

Excellent 5* experience

Our experience with Acorn has been excellent. We have used them for maintenance in the past and love how easy it is to deal with them, quick service and nothing too much trouble, a loan car is available for a small fee which makes it even better. This made us want to get our new vehicle with them and from the moment I called and dealt with Mark, the experience from start to finish was really easy, no pressure, great communication, the quote was extremely competitive and the vehicle was delivered to my door on the day we wanted it!
I would recommend and have recommended Acorn to everyone.

January 9, 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic review, Stephanie. We are delighted to hear that your experience with Acorn has been excellent and that you found our service easy and reliable. Your kind words about Mark, our competitive quotes, and the convenience of our loan car service truly mean a lot to us, and we appreciate your trust in recommending us to others. Feel free to reach out if there is anything additional we can do for you. We do hope we can be of assistance in the future. Take care and have a fantastic day.

Rated 1 out of 5 stars

Absolutely useless

Absolutely useless. I placed my order in October passed all credit checks and the order was sealed. Fast forward to the week of delivery in January and sorry we have done another check on you and this years accounts don't look as good. Same business same credit rating. I've never been refused credit before. I spoke to a main dealer the next day and they offered me the same deal on the same vehicle without a broker fee. Order signed vehicle being delivered at the end of this month. Stay well clear of these amateurs.

January 8, 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Hi John, We’re sorry to hear about your frustration and understand how disappointing this was so close to delivery. All finance agreements remain subject to final lender approval up to delivery and always have a final review using updated accounts. Any decision was made by the finance provider, not by us. Different lenders apply different criteria, which is why another dealer may have been able to offer an alternative solution. While we regret the outcome, we strongly disagree with the suggestion that our team acted unprofessionally but wish you well with your new vehicle and hope you find a trustworthy partner for your future needs.

Rated 5 out of 5 stars

Mark was very good to deal with and was…

Mark was very good to deal with and was very knowledgeable.

Would definitely recommend

January 9, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you so much for your wonderful feedback, James. We are thrilled to hear that Mark provided you with trustworthy and knowledgeable service, and your recommendation truly means a lot to us. We appreciate your business. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon for more quality support. Take care and have a fantastic day.

Rated 5 out of 5 stars

There were some personal problems…

There were some personal problems meaning I had to cancel a four year lease order, Mark worked with me and gave me several options and together we agreed on a new two year deal and waived the processing fee on the new deal, overall very pleased with the high level of co-operation and understanding shown by this company and found them to be easy to work with and would highly reccomend.

January 8, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you so much for your wonderful feedback, Malcolm. We're delighted that Mark was able to provide you with the support and understanding you needed during your lease change, and we truly appreciate your recommendation. We look forward to continuing to offer you the same reliable and quality service in the future. Please don't hesitate to reach out if there's anything additional we can do for you. Take care and have a great day.

Rated 5 out of 5 stars

Louis was extremely helpful which made…

Louis was extremely helpful which made the whole process very easy we would highly recommend him .

January 7, 2026
Unprompted review
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Reply from ABC Leasing Hub

Thank you so much for your wonderful feedback, Catherine. We are delighted to hear that Louis provided you with such trustworthy support and made the process easy for you. Your recommendation truly means a lot to us, we appreciate your business. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to delivering the same quality and reliable service in the future. Take care and enjoy your new car. Happy driving 🚗 Have a fantastic day.

Rated 5 out of 5 stars

Car purchase

Very easy process from choosing the vehicle to placing an order. Toby was terrific he guided me through the whole process. I would highly recommend

January 5, 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic review. We are delighted to hear that you found the process easy and that Toby provided you with such trustworthy support throughout. Your recommendation truly means the world to us, and we look forward to delivering the same quality service for you again in the future. Feel free to reach out if there is anything additional we can do for you. Take care and have a fantastic day.

Rated 5 out of 5 stars

Great car and great experience so far

First time leasing a vehicle and from the great offers price wise , the responsive staff who answered all my queries to the beautiful car at the end all has been plain sailing so far. Thank you to Mark and the team - hopefully it will be a hassle free three years and I will want to repeat the experience all over again at that point .

December 10, 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic review, Janet. We are delighted that your first time leasing a vehicle has been plain sailing, thanks to our trustworthy offers and the reliable support from Mark and the team. We look forward to providing you with quality service over the next three years and hope to welcome you back for another wonderful experience. Feel free to reach out if there is anything additional we can do for you. Take care and have a fantastic day.

Rated 5 out of 5 stars

Excellent customer service from Mark…

Excellent customer service from Mark Poole with the leasing of a Sportage GT-Line, easy process from ordering to delivery of the vehicle.
Mark has great knowledge of the Sportage range and the technology of which he helped us set up on the car.
Highly recommended.
Thank you.

November 20, 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you for your wonderful review, Philip. We're thrilled to hear about your excellent experience with Mark Poole and the seamless process of leasing your Sportage GT-Line. Your kind words about our service and Mark's knowledge truly reflect our commitment to honesty and reliability, and we look forward to supporting you again in the future. Thank you, and have a fantastic day.

Rated 5 out of 5 stars

Very professional and helpful

Toby Mason was very professional and helpful through the whole service. Especially as this was my first time lessing. Would recommend to anyone.

December 9, 2025
Unprompted review
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Reply from ABC Leasing Hub

Thank you so much for your fantastic feedback, Jasdeep. We're delighted that Toby provided you with such professional and helpful service during your first leasing experience. Your trust in us is truly appreciated, and we look forward to supporting you again in the future. Feel free to reach out to us if there is anything additional we can do for you. Take care and have a fantastic day.

Rated 5 out of 5 stars

The complete ease of it and fast…

The complete ease of it and fast application

December 8, 2025
Unprompted review
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Reply from ABC Leasing Hub

Thank you so much for your fantastic review, Mick. We're delighted to hear that you found the application process to be easy and fast, as we strive for honesty and reliability in our service. Your feedback truly motivates our team. Feel free to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and have a fantastic day.

Rated 5 out of 5 stars

Excellent Service from Louis Parker at ABC Leasing

I requested multiple quotes for our new Kia Sportage PHEV GT-Line, and Louis Parker was the first to respond with clear options and transparent pricing for the business lease. I had many questions about the vehicle, and Louis’s knowledge really stood out—he answered everything quickly, clearly, and confidently.

He is friendly, professional, and communicates exceptionally well. The whole process felt smooth and stress-free. I wouldn’t hesitate to recommend Louis and ABC Leasing to others.

December 4, 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic review, Peitr . We are delighted to hear that Louis provided you with clear options and transparent pricing for your new Kia Sportage PHEV GT-Line. Your kind words about his knowledge and communication truly reflect our commitment to honesty and reliable service, and we appreciate your recommendation of our trustworthy team at ABC Leasing. Feel free to reach out if there is anything additional we can do for you. We look forward to serving you in the future. Take care and have a fantastic day.

Rated 5 out of 5 stars

10/10 for customer experience

We dealt with Mark for our recent lease agreement & Mark was incredibly helpful, clear & professional. It is our first experience with Acorn and we’d recommend to anyone who is looking for a straightforward and excellent customer experience. Thanks Mark for getting our car sorted so quickly!

November 21, 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your wonderful feedback, Anna. We are delighted to hear that Mark provided you with such clear and professional service during your lease agreement. Your trust in us means the world, we appreciate your business. Feel free to reach out to us if there is anything additional we can do for you. We look forward to supporting you again with the same quality and reliability in the future. Take care and have a fantastic day.

Rated 5 out of 5 stars

Louis ABC contract hire Order 👍

Louis, from start to order confirmation this stage - excellent. Going through ABC (Acorn group) also gives confidence - highly recommend.....

December 5, 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic feedback, Simon. We are thrilled to hear that you found our service excellent and trustworthy, and we truly appreciate your high recommendation. We look forward to providing you with the same quality support in the future. Feel free to reach out if there is anything additional we can do for you. Take care and have a fantastic day.

Rated 5 out of 5 stars

Great service

Great service.
Clear communications
Advice given on the phone was very helpful.

December 4, 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your wonderful review, Geoff . We're thrilled to hear that you found our service reliable and our advice helpful, as we always aim to provide trustworthy support with clear communication. We appreciate your business. Your feedback means the world to us. Feel free to reach out if there is anything additional we can do for you. We look forward to assisting you in the future. Take care and have a fantastic day.

Rated 5 out of 5 stars

Louis was very helpful at every stage…

Louis was very helpful at every stage and was clear about the different options available.

December 3, 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic feedback, Richard. We are delighted to hear that Louis provided you with helpful and clear guidance on the different options available. Your trust in our reliable service means the world to us. We appreciate your business . Feel free to reach out to us if there is anything additional we can do for you. We look forward to supporting you again in the future. Take care and have a fantastic day.

Rated 5 out of 5 stars

Great all round experience would…

Great all round experience would definitely recommend to anyone wishing to lease hire.
Ian

December 3, 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic review Ian. We are delighted to hear you had a great all round experience and truly appreciate your recommendation for our trustworthy and reliable service. We look forward to supporting you again in the future with the same quality and honesty you expect from us. Feel free to reach out if there is anything additional we can do for you. Take care and have a fantastic day.

Rated 5 out of 5 stars

My experience was very good

November 28, 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your kind words, Paul . We're thrilled to hear that your experience was very good and appreciate your trust in our service. We truly appreciate your business. Feel free to reach out to us if there is anything additional we can do for you. We look forward to welcoming you back for more quality support in the future. Take care and have a fantastic day.

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