Acorns Early Reviews 3,886

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 527 reviews, reviewers had a great experience with this company. Many customers find the app easy to use and navigate, appreciating its simple interface and the convenience it offers for managing finances. People highlight how the platform helps children learn about money management, saving, and budgeting, often noting that it encourages responsibility and good spending habits. The auto-funding feature is frequently praised for making it simpler to manage allowances and investments, with many finding the overall system beneficial for financial literacy education. However, some reviewers expressed dissatisfaction with payment-related issues, including slow transfer times for funds and unexpected charges. There were also mentions of difficulties with the app's functionality, such as card declines despite available funds and a lack of clear processes for disputing unauthorized transactions.

What people talk about most

User experience

People report positive experiences with user experience, finding the app easy to use, navigate, and access... See more

Payment

Customers had ambiguous experiences with payment, with some praising features like auto-load for allowances... See more

Application

Users describe positive interactions with the app, with many expressing satisfaction and finding it easy to... See more

Product

Reviewers express satisfaction with the product, highlighting its effectiveness in teaching children about... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting its effectiveness in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This makes allowance and spending on my child so easy to manage and keep track of. It's helped both me and my child become more aware and responsible with money. I had an issue with Acorns but with Ac... See more

Company replied

Rated 4 out of 5 stars

I wish I can open accounts up for younger siblings, nieces, nephews, sons, daughters. That way I can build up an account for them soon than later. Several other banks allow this type of account for I... See more

Company replied

Rated 4 out of 5 stars

Everything is great! Only critique I have is being able to add funds quickly is difficult. The auto fund is great for maintenance but if I want to add funds to be available immediately it’s not a user... See more

Company replied

Rated 5 out of 5 stars

I really love my experience, I just started using this about five months ago to easily transfer and allowance to my son so that he could use it whenever he wants, all of the features on the website ar... See more

Company replied


Company details

  1. #143 of 176 best companies in Alternative Financial Service
  2. #2 of 2 best companies in Investment Bank
  3. #3 of 4 best companies in Savings Bank

Written by the company

Acorns Early (formerly GoHenry US) is the smart debit card and learning app for kids that teaches them financial wellness and the value of money. Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated allowance, task lists, and gamified educational quizzes and videos. Then they can practice their skills in the real world with their own debit card. All while parents watch and guide with flexible parental controls.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
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1-star

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Rated 1 out of 5 stars

I dont have the money right now and u…

I dont have the money right now and u guys keep charging my bank to do it

June 21, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Ann,

Thank you for taking the time to share your review.

I am truly sorry to hear about the strain these charges have caused, and I completely understand your frustration.

Because Acorns Early is a subscription-based service, a monthly fee is charged to maintain the specialized parental controls, chore tracking, and financial learning features on the account. These membership fees are automatically deducted each month from your stored payment method until the account is fully closed.

Using the details provided, I located an account and attempted to call you directly to help resolve this, but I was unable to reach you. I have just sent a detailed follow-up email to your registered email address with more information and options to assist you.

Please review that email as soon as you can. If you would like to discuss this further, please feel free to either respond to the email I have sent or call our team at (855) 739-2859 or connect with our Customer Support agents via Live Chat at https://www.acorns.com/early/. We are open from Monday to Friday 9am - 8pm EST and Saturday/Sunday 9am - 5pm EST


Take care,

Nana - Acorns Early Supervisor

Rated 5 out of 5 stars

I really love my experience

I really love my experience, I just started using this about five months ago to easily transfer and allowance to my son so that he could use it whenever he wants, all of the features on the website are really amazing and easy to use. I love the auto load function to make it simpler for me to pay my son’s allowance. The little missions are awesome and easy to understand for my son and he actually enjoys them. The only thing I would suggest is more card options, but we picked the football one for him because he’s 10 and just getting into it.

June 20, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Kari, we love that you're making use of all our features. Thank you for your lovely review! 😊

Rated 1 out of 5 stars

The experience and interface could be better

The interface could be better. It should give real banking and financial management tools like wealthfront or an advanced online banking platform to get them ready for the future. It offers no crypto exposure and by the time they're adults it will be mainstream and they will have missed the opportunity. I'm trying to figure out how to just give my kids my coinbase account so they can learn to invest and lose money and learn everything they're supposed to about management and risk by the time they're an adult, how can they do that in acorns mow my lawn for $10 like it's 1950.. It's supposed to pay their allowance on Wednesday but for some reason your app skips that and then wants to process it on Saturday. Lots of people on Reddit complain about these silly issues as well. The normal acorns platform is just as bad. It gives you 12 stocks to invest in and almost no crypto. You guys are going the way of the dinosaurs 100%.

June 20, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Marty,

Thank you very much for taking the time to share your feedback with us. We are passionate about what we do and genuinely love to hear from our members, all comments are welcome whether positive or negative, it can be the negative that makes us strive to do better!

I appreciate you taking the time to let us know of improvements we can make to our service these have been passed onto the correct teams to be taken into consideration for future improvements to our service. Regarding investment accounts we offer the Acorns Early Invest. You can find out more by following this link https://www.acorns.com/early-invest/ Additionally for exposure to crypto and learning more about Money, the history of money and Investing in Crypto we have a section in the app called money missions, which are lessons on how to manage your finances.

You can find the Investing in Crypto lesson on the Level 2 money missions in the Investing Basics folder. To locate the money missions please follow the steps below in the child app.

1. Login to your Acorns Early account on the app
2. Tap ‘Learn’ at the bottom of the page
3. Scroll through our money missions and tap on the mission topic you would like to complete

Choosing a level

1. Login to your Acorns Early account on the app
2. Tap ‘Learn’ at the bottom of the page
3. Tap on the relevant level shown at the top of your screen

If you have any further questions regarding the account or would like to discuss this further with us please do not hesitate to reach out to us. You can call us on (855) 739-2859, or send us an email to help@Acornsearly.com. Lines are open 9 am to 8 pm Monday to Friday and 9 am to 5 pm on weekends.

Thank you once again for your feedback.

Best regards,
Thomas
Acorns Early Supervisor

Rated 1 out of 5 stars

Watch your bank account if you cancel!

I tried out Acorns Early / GoHenry. After creating the sub account, I got completely locked out of it. I attempted to resolve with support to no avail. I could access the parent account, but could not access the Go Henry side. For other reasons, I made the decision to cancel everything, delete my banking information, deactivate all accounts. I received the confirmation email that GoHenry/Acorns Early was in the "cancellation process" and I received all the funds returned to my bank account from the parent account. They didn't actually cancel my account, but it was deactivated. Continued to debit $5/mth every month post cancellation from my bank account even though my bank details had previously been deleted and my account deactivated.

June 20, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Sarah,

Thank you for taking the time to share your feedback. I am truly sorry to hear about the difficulties you experienced with your account access and the ongoing charges. This is certainly doesn't sound like an experience we want for any customer.

As no account details were provided in your review, I am unable to locate your account to investigate this specific situation. Please note that following a cancellation, you should typically expect to receive your closing balance within 7–10 working days.

We would like to get this resolved for you as quickly as possible. Please email us with the subject 'FAO Supervisors' to help@acornsearly.com so this can be passed to our Supervisors promptly, or call our Customer Service Team on (855) 739-2859. Our phone lines are open 7 days a week: 9am–8pm EST Monday to Friday and 9am–5pm EST Saturday to Sunday.

Angus - Acorns Early Supervisor

Rated 5 out of 5 stars

Easy to use and helps the kids with…

Easy to use and helps the kids with money management

June 19, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Sara, thanks so much for your positive feedback. We are very glad to hear that you guys are finding our service easy to use and helpful!☺️

Rated 4 out of 5 stars

How to accomplish some tasks are not…

How to accomplish some tasks are not easy to find. For example how to customize your pin. I sent an email but did not get a response.

June 8, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Carole,

Thank you for leaving us a review and for sharing your feedback. I have taken a look into this for you and I can see that your query was responded to via email on June 9th.

You can also find lots of helpful information on our FAQ's page here - https://us.support.gohenry.com/us/s/topiccatalog.

If you have any further questions, you can get in touch on (855)7392859 or email us at help@acornsearly.com. We are here 7 days a week: 9am-8pm EST Monday to Friday & 9am-5pm EST Saturday to Sunday. We are more than happy to assist you.

Rated 2 out of 5 stars

Being unable to link my previous acorn…

Being unable to link my previous acorn account and my kids’ acorns early account due to a difference in email without any other means of identification verification for a financial services platform is a joke.

March 19, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Matt,

Thank you for taking the time to leave us a review.

I am very sorry to hear about the difficulties you have experienced with linking your accounts.

I have located your account details and attempted to reach you by phone to resolve this directly. As we haven't been able to reach you, please reply to our recent email with further information regarding the issue you're facing, or confirm a convenient date and time for us to call you back. We are committed to getting this sorted for you.

Alternatively, please give us a quick call on (855) 739-2859 and one of our lovely agents can get this sorted for you in no time! Our phone lines are open 7 days a week: 9am-8pm EST Monday to Friday & 9am-5pm EST Saturday to Sunday.

Angus - Acorns Early Supervisor.

Rated 5 out of 5 stars

Easy to use

Easy to use. The kids love looking at their balance. Cards are usually easy to use.

June 18, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi there, thank you so much for leaving us a 5* review! It's great to hear that you're loving Acorns Early 😊

Rated 5 out of 5 stars

My kids are happy learning to be an adult

The fact my kids can feel like they earn their money and now they can go with friends and enjoy the money instead of saying they lost their money some how

June 17, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi! Thanks so much for your kind words. We're so grateful to hear that you're loving Acorns Early!

Rated 2 out of 5 stars

3 buisness days to load funds

It takes too long (3 buisness days) to transfer money into my account so I can fund my kids. If you haven't got your wallet loaded when the kids need / earn some cash, it's already too late.

June 17, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Stephen 👋, thanks for taking the time to leave us a review. I understand that the 3-working-day timeframe can be frustrating. Rest assured, this is only the case for ACH payments. If you'd like to make faster payments into the Acorns Early account, I advise using a debit/credit card in your name instead!

You can add a new payment card via the app:

1. Log in to your Acorns Early account on the app
2. Tap ‘Account’ at the bottom of your screen
3. Tap the ‘Payment Methods’ option
4. Tap ‘Debit or credit card’

Please note that the details of the card you wish to load the account with must match what is registered on the Acorns Early account. We accept most debit/credit cards linked to mainland US brick-and-mortar banks!

If you experience any issues with this process, please call us at (855)7392859, 7 days a week: 9am-8pm EST Monday to Friday & 9am-5pm EST Saturday to Sunday. You can also email us at help@acornsearly.com. One of our agents will be happy to help you! 😊

Rated 5 out of 5 stars

Teach my child how to save money

Teach my child how to save money

June 10, 2026
Acorns Early logo

Reply from Acorns Early

Hi there, thank you for taking the time to leave a wonderful 5* review! We are pleased to hear that you and your family are benefiting from our service.😊

Rated 4 out of 5 stars

Weekly 7 day check boxes needed for one task.

I think that the task section needs to be upgraded to include a check box for every day of the week so that I don’t have to enter in a task seven times. That would be nice.

June 15, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Helen, thanks for taking the time to leave us a review! To set daily tasks, you can do this all in one go using the app:

1. Log into your parent account
2. Tap 'Money' at the bottom of your screen
3. Tap 'Tasks'
4. Tap 'Add task'
5. Choose your task or create your own
6. When choosing the frequency, select 'Daily' and choose every day of the week

Rated 5 out of 5 stars

Its a great app for kids to learn how…

Its a great app for kids to learn how to manage money,use a debit card and how to save their money. My kids love using their own debit cards and it keeps them from spending too much on my debit card... lol. With my kids if its their own money they know they have to budget and cant just spend whatever they want. Its worth the $10 monthly fee.

June 13, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Marcus, thank you so much for taking the time to leave a review. We're so pleased that you and your family are enjoying Acorns Early and all of the features that we offer!

Rated 4 out of 5 stars

Mostly awesome

Everything is great! Only critique I have is being able to add funds quickly is difficult. The auto fund is great for maintenance but if I want to add funds to be available immediately it’s not a user friendly process to figure out and do

June 12, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Megan! Thank you for taking the time to leave this review and your feedback. It's great to hear that you are enjolying Acorns Early. We are sad to hear that you did not find it easy to add funds to the account - if you ever need help with this or any of our features, please reach out to us. You can call (855) 739-2859, email help@acornsearly.com or join a Livechat with one of our agents. We are open Monday to Friday 9am - 8pm EST and Saturday/Sunday 9am - 5pm EST!

Rated 3 out of 5 stars

Can not access the app sometimes

Can not access the app sometimes

June 11, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Jerridean! I am sorry to hear that there have been issues with logging in, this is not something that we would expect for our members. We attempted to call you today to help resolve this, however we were unsuccessful in reaching you. Please do contact our team at (855) 739-2859 , where one our agents will be happy to help. We are open Monday to Friday 9am - 8pm EST and Saturday/Sunday 9am - 5pm EST. 😁

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