Acorns Early Reviews 

We started an account years ago for our daughter with GoHenry, which was acquired by Acorns Early. She accumulated almost $500 in her account. When she turned 13, we opened a teen checking account for her with another bank.

The only way you can close your Acorns Early account is to send a request via email. I submitted a request to close the account on 9/21/26. Since then, I have received repeated emails stating that they will transfer my child's funds within 3 days, 3-5 days, 3-6 days. Today is 11/13/26, almost 2 full months later, and the funds still have not been transfer. They have removed our access to the app and we have no way of tracking her funds.

I have sent multiple emails, called and spoke directly with a customer service representative and also posted on social media, tagging them. Still no money. They owe my child $496.83 to be exact.

I will be reporting them to the FDIC. TERRIBLE customer service and shameful to do to children who are learning about money.

Its just an easy app to use very user friendly

Great banking app for kids and parents. Easy to use and lots of great, clever features that help kids gain financial literacy. Also makes it easy to grow investments for your kids future.

Customer service is helpful and the set up for my child's debit card was easy. There is many features in the app so it can work for any parent

To long to transfer the fees are horrible

I added an extra$20 to my kids account, said it would take three days .. He still hasn't received it. Paid allowance, again ..$20. he only got $15. Where's this money going?! Not happy

I am still waiting for you to put things together. I still have six payment to my money still pending. Make pure that you remember to send me email to oper up my check and save and emergency fund in order get my money mengment account open was it can work for me.

Awesome app.

It’s been great for my teenage granddaughter

This place is a joke. Someone stole 430 from my venmo account sent it to the acorn account. They have done nothing to help. 430 is nothing to laugh at in this economy. Good luck with any disputes.

I only gave this one star because I wanted to continue! Under no circumstances get this card for your kids. I had it setup to add a max of $10 to my kids account and hackers were able to circumvent acorns security and as far as I can tell transferred anywhere from $1,200-1,500 from my bank account to acorns card. Primarily several Apple, Target, and Amazon gift cards were purchased! This was supposed to be a safe way for me to introduce my kid to having a card and this is what happens. I would like to point out that issues did not start until the transition from gohenry to acorns. Now I have a case opened with acorns to get my money rightfully refunded. I will provide an update if they make it right with me or not.

Having issue with payout? I got my first payout with vinsera comes easy

Works good easy to use

Closed account 8/9/26,call every week to see where my kids refund is. They Lie and say 3-5 days,you are scamming children’s money,look at the bbb-hundreds of comments on stealing money

Nice work, very understandable

I like the way i can keep track of what my child spends and let them save money at the same time

It's great very easy

Make easy to separate my money with the kids money and make easy they can be happy and is the motivation the kid and that’s good for me. I open the account and I was not longer using the same email, but I got access finally just now and another using another email and I got, access, again and I have a good spirit with It

Just find a brick and mortar bank that offers accounts for children. Or stick to cash. This service is not worth the headache or the subscription fee. The debit card does not work consistently, even with adjusted parental controls. There is usually a 50% chance that the card will decline despite having sufficient funds, and I will end up needing to cover the purchase. One recent example, my child was attempting to purchase a video game. The charge would not go through the card, despite the test/verifying charge of $1 from the company going through. I had to cover the purchase myself, again. In those instances, your only option is to transfer the money back to your parent wallet in the app. There is no function, on the app or website, that allows you to transfer your money out of Acorns to refund yourself should you have to cover a child’s purchase. Acorns requires you to email customer support to initiate those types of transactions. Emails take days to get a response, and refunds take even longer. Recently, my child had saved up a large amount of money for a bike in his Acorns savings account. When he went to use the money, surprise, debit card did not work. I covered the purchase, and emailed Acorns Early support to initiate the refund to my bank account. I did not need or want such a large sum sitting in the parent wallet not collecting interest. We are now going on 3 weeks, 8 email threads, and 3 support calls, and my refund is nowhere to be seen. Their support team also does not have a secure portal for sending financial information. They have asked me more than once to send sensitive financial information (bank statements, account numbers) to them via unencrypted email. When I have asked if there is a more secure way to send these, I am told no. At this point, I am canceling my account and reporting Acorns Early to my bank.