Acorns Early Reviews 3,877

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 520 reviews, reviewers had a great experience with this company. Customers consistently praise the app for its ease of use and its effectiveness in teaching children financial literacy, saving habits, and responsible spending. Many appreciate the simple setup and navigation, along with features like auto-loading funds and educational missions that engage children. The product is seen as a valuable tool for parents to manage allowances and help children understand the value of money, with many noting the positive impact on their children's financial understanding and behavior. However, some people mentioned difficulties with adding funds quickly and issues with card declines despite having money in the account. A few other people also felt that the app was confusing, with some experiencing incorrect charges or delays in money transfers, leading to frustration with the payment process.

What people talk about most

User experience

Clients share positive opinions on user experience, with many finding the app easy to use and navigate for... See more

Payment

People report ambiguous experiences with payment, with some appreciating features like auto-load for... See more

Application

Users describe positive interactions with the app, often praising its ease of use and beneficial features for... See more

Product

Consumers find the product to be a positive tool for teaching children about money management and financial... See more

Value for money

Reviewers mention positive feedback about value for money, highlighting its effectiveness in teaching... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wish I can open accounts up for younger siblings, nieces, nephews, sons, daughters. That way I can build up an account for them soon than later. Several other banks allow this type of account for I... See more

Company replied

Rated 4 out of 5 stars

Everything is great! Only critique I have is being able to add funds quickly is difficult. The auto fund is great for maintenance but if I want to add funds to be available immediately it’s not a user... See more

Company replied

Rated 5 out of 5 stars

We have used this app for about 10 years. My children have learned to save, budget, assess their spending through the reports and have gained an overall appreciation of money. Our next step is to real... See more

Company replied

Rated 5 out of 5 stars

I really love my experience, I just started using this about five months ago to easily transfer and allowance to my son so that he could use it whenever he wants, all of the features on the website ar... See more

Company replied


Company details

  1. #144 of 175 best companies in Alternative Financial Service
  2. #2 of 2 best companies in Investment Bank
  3. #3 of 4 best companies in Savings Bank

Written by the company

Acorns Early (formerly GoHenry US) is the smart debit card and learning app for kids that teaches them financial wellness and the value of money. Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated allowance, task lists, and gamified educational quizzes and videos. Then they can practice their skills in the real world with their own debit card. All while parents watch and guide with flexible parental controls.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

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Rated 5 out of 5 stars

Teaches teens

Teaches teens
How important budgeting savings and investment are

September 3, 2025
Unprompted review
Acorns Early logo

Reply from Acorns Early

Thanks for sharing, Gerald! We’re really happy your family is loving Acorns Early Card!

Rated 1 out of 5 stars

I put 50$ on my account for them to…

I put 50$ on my account for them to only put 20$ into my parent account

June 25, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Kearra,

Thank you for speaking with me earlier. I’m glad we could connect and resolve this together.

As we discussed, the amount deducted went toward outstanding monthly subscription fees on your account. However, we always want to ensure our families have a positive experience with us, so we have credited two months of those fees back to your account.

Thank you for being a part of our community. We wish you all the best in your journey of helping your kids build great money habits for the future!

Regards,
Suvechha - Acorns Early Supervisor

Rated 4 out of 5 stars

Easy to use

Easy to use. My daughter loves it

June 18, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi there! Thank you for leaving your review. It's so lovely to hear you are enjoying our service and the features we offer!

Rated 1 out of 5 stars

Tried to send my son money via a gift…

Tried to send my son money via a gift link and it never went through. Have been back and forth with support saying it’s fixed when it is not, and a continual cycle of “this will be addressed in 2 to 3 working days”.

June 7, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Chris,

Thank you for your review. I am sorry to hear of the delays you have experienced in resolving the concerns relating to the gift payment.

I was able to locate your co-parent account using the details provided with the review and tried to give you a call; however, I was unable to reach you. I have therefore sent you a follow-up email to your registered email address. Your case is now with the supervisor team, and we will ensure that your concerns raised are fully addressed.

Please can I kindly ask you to review the email I have sent at your earliest convenience? If you would prefer to speak over the phone, we are happy to schedule a callback. We are open from 9 am - 8 pm EST Monday - Friday and 9 am - 5 pm EST Saturday - Sunday.

Suvechha - Acorns Early Supervisor

Rated 5 out of 5 stars

Everything

Everything

June 22, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi there 👋, thank you for taking the time to leave us a 5* review! 😊

Rated 3 out of 5 stars

Transfers to parent wallet take too…

Transfers to parent wallet take too long. Never received my promo $20 allowance.

June 17, 2026
Acorns Early logo

Reply from Acorns Early

Hi! This is not something we would ever expect for our members. I am sorry to hear that this has been your experience. The transfers between the parent wallet and the child's card should be pretty much instant, but if you are referring to transferring funds back to your bank account, then this would take the standard 3-5 working days to be refunded. With the $20 allowance payment, this should have applied within 24 hours of the card activation, but if this has not happened, please give us a call at (855) 739-2859, and a member of the team will be happy to get this looked into for you. 😀

Rated 4 out of 5 stars

Great tool for kids & parents

This makes allowance and spending on my child so easy to manage and keep track of. It's helped both me and my child become more aware and responsible with money. I had an issue with Acorns but with Acorns Early everything has been great so I try to keep my experiences seperated. I definitely recommend this to anyone with a child that's getting older and wants their own money, it will make things easier or you both!

May 14, 2026
Acorns Early logo

Reply from Acorns Early

Hi Lizzy, Thanks for your kind review! If you are still experiencing an issue, please contact Acorns via any of the following channels so that we can ensure this is resolved for you: You can email us at support@acorns.com, or you can call us at 855-739-2859 (5 am-7 pm PT, every day).

Rated 5 out of 5 stars

Great platform

June 21, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Joshua! Thank you for your 5 star review. We're glad to hear that you're enjoying our service! - Naomi 😀

Rated 1 out of 5 stars

I dont have the money right now and u…

I dont have the money right now and u guys keep charging my bank to do it

June 21, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Ann,

Thank you for taking the time to share your review.

I am truly sorry to hear about the strain these charges have caused, and I completely understand your frustration.

Because Acorns Early is a subscription-based service, a monthly fee is charged to maintain the specialized parental controls, chore tracking, and financial learning features on the account. These membership fees are automatically deducted each month from your stored payment method until the account is fully closed.

Using the details provided, I located an account and attempted to call you directly to help resolve this, but I was unable to reach you. I have just sent a detailed follow-up email to your registered email address with more information and options to assist you.

Please review that email as soon as you can. If you would like to discuss this further, please feel free to either respond to the email I have sent or call our team at (855) 739-2859 or connect with our Customer Support agents via Live Chat at https://www.acorns.com/early/. We are open from Monday to Friday 9am - 8pm EST and Saturday/Sunday 9am - 5pm EST


Take care,

Nana - Acorns Early Supervisor

Rated 5 out of 5 stars

I really love my experience

I really love my experience, I just started using this about five months ago to easily transfer and allowance to my son so that he could use it whenever he wants, all of the features on the website are really amazing and easy to use. I love the auto load function to make it simpler for me to pay my son’s allowance. The little missions are awesome and easy to understand for my son and he actually enjoys them. The only thing I would suggest is more card options, but we picked the football one for him because he’s 10 and just getting into it.

June 20, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Kari, we love that you're making use of all our features. Thank you for your lovely review! 😊

Rated 1 out of 5 stars

The experience and interface could be better

The interface could be better. It should give real banking and financial management tools like wealthfront or an advanced online banking platform to get them ready for the future. It offers no crypto exposure and by the time they're adults it will be mainstream and they will have missed the opportunity. I'm trying to figure out how to just give my kids my coinbase account so they can learn to invest and lose money and learn everything they're supposed to about management and risk by the time they're an adult, how can they do that in acorns mow my lawn for $10 like it's 1950.. It's supposed to pay their allowance on Wednesday but for some reason your app skips that and then wants to process it on Saturday. Lots of people on Reddit complain about these silly issues as well. The normal acorns platform is just as bad. It gives you 12 stocks to invest in and almost no crypto. You guys are going the way of the dinosaurs 100%.

June 20, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Marty,

Thank you very much for taking the time to share your feedback with us. We are passionate about what we do and genuinely love to hear from our members, all comments are welcome whether positive or negative, it can be the negative that makes us strive to do better!

I appreciate you taking the time to let us know of improvements we can make to our service these have been passed onto the correct teams to be taken into consideration for future improvements to our service. Regarding investment accounts we offer the Acorns Early Invest. You can find out more by following this link https://www.acorns.com/early-invest/ Additionally for exposure to crypto and learning more about Money, the history of money and Investing in Crypto we have a section in the app called money missions, which are lessons on how to manage your finances.

You can find the Investing in Crypto lesson on the Level 2 money missions in the Investing Basics folder. To locate the money missions please follow the steps below in the child app.

1. Login to your Acorns Early account on the app
2. Tap ‘Learn’ at the bottom of the page
3. Scroll through our money missions and tap on the mission topic you would like to complete

Choosing a level

1. Login to your Acorns Early account on the app
2. Tap ‘Learn’ at the bottom of the page
3. Tap on the relevant level shown at the top of your screen

If you have any further questions regarding the account or would like to discuss this further with us please do not hesitate to reach out to us. You can call us on (855) 739-2859, or send us an email to help@Acornsearly.com. Lines are open 9 am to 8 pm Monday to Friday and 9 am to 5 pm on weekends.

Thank you once again for your feedback.

Best regards,
Thomas
Acorns Early Supervisor

Rated 1 out of 5 stars

Watch your bank account if you cancel!

I tried out Acorns Early / GoHenry. After creating the sub account, I got completely locked out of it. I attempted to resolve with support to no avail. I could access the parent account, but could not access the Go Henry side. For other reasons, I made the decision to cancel everything, delete my banking information, deactivate all accounts. I received the confirmation email that GoHenry/Acorns Early was in the "cancellation process" and I received all the funds returned to my bank account from the parent account. They didn't actually cancel my account, but it was deactivated. Continued to debit $5/mth every month post cancellation from my bank account even though my bank details had previously been deleted and my account deactivated.

June 20, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Sarah,

Thank you for taking the time to share your feedback. I am truly sorry to hear about the difficulties you experienced with your account access and the ongoing charges. This is certainly doesn't sound like an experience we want for any customer.

As no account details were provided in your review, I am unable to locate your account to investigate this specific situation. Please note that following a cancellation, you should typically expect to receive your closing balance within 7–10 working days.

We would like to get this resolved for you as quickly as possible. Please email us with the subject 'FAO Supervisors' to help@acornsearly.com so this can be passed to our Supervisors promptly, or call our Customer Service Team on (855) 739-2859. Our phone lines are open 7 days a week: 9am–8pm EST Monday to Friday and 9am–5pm EST Saturday to Sunday.

Angus - Acorns Early Supervisor

Rated 5 out of 5 stars

Easy to use and helps the kids with…

Easy to use and helps the kids with money management

June 19, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Sara, thanks so much for your positive feedback. We are very glad to hear that you guys are finding our service easy to use and helpful!☺️

Rated 4 out of 5 stars

How to accomplish some tasks are not…

How to accomplish some tasks are not easy to find. For example how to customize your pin. I sent an email but did not get a response.

June 8, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Carole,

Thank you for leaving us a review and for sharing your feedback. I have taken a look into this for you and I can see that your query was responded to via email on June 9th.

You can also find lots of helpful information on our FAQ's page here - https://us.support.gohenry.com/us/s/topiccatalog.

If you have any further questions, you can get in touch on (855)7392859 or email us at help@acornsearly.com. We are here 7 days a week: 9am-8pm EST Monday to Friday & 9am-5pm EST Saturday to Sunday. We are more than happy to assist you.

Rated 2 out of 5 stars

Being unable to link my previous acorn…

Being unable to link my previous acorn account and my kids’ acorns early account due to a difference in email without any other means of identification verification for a financial services platform is a joke.

March 19, 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Matt,

Thank you for taking the time to leave us a review.

I am very sorry to hear about the difficulties you have experienced with linking your accounts.

I have located your account details and attempted to reach you by phone to resolve this directly. As we haven't been able to reach you, please reply to our recent email with further information regarding the issue you're facing, or confirm a convenient date and time for us to call you back. We are committed to getting this sorted for you.

Alternatively, please give us a quick call on (855) 739-2859 and one of our lovely agents can get this sorted for you in no time! Our phone lines are open 7 days a week: 9am-8pm EST Monday to Friday & 9am-5pm EST Saturday to Sunday.

Angus - Acorns Early Supervisor.

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