Acowebs Reviews 128

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, friendliness, and expertise in resolving issues quickly. Many people appreciate the quality and functionality of the products, finding them powerful, well-designed, and effective for their needs. The prompt response times from the support team are frequently mentioned, with many users noting that their inquiries were addressed efficiently and effectively, often with custom solutions. However, some customers also noted that they experienced delays in receiving support or encountered issues that took longer to resolve. A few people mentioned that they waited for weeks for a response, while others experienced problems with database bloat or plugin conflicts.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the support... See more

Product

Clients share positive opinions on product quality and functionality. Many customers are very pleased with... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the support team for being... See more

Response time

Reviewers mention positive feedback about response times. Customers frequently praise the support team for... See more

Website

Users describe positive interactions with website. Many reviewers praise the ease of use and flexibility of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a plugin for a client and needed some customization (some code snippet) for a special use case... Got 2 snippets immediately which solved my "problems" right away. Will definitely recommend... See more

Company replied

Rated 5 out of 5 stars

I’ve tried two plugins from Acowebs, Addon plugin and Deposits & partial payments, and I’m really impressed. Both have been solid and offering features exactly what I needed. The best part? Whenever... See more

Company replied

Rated 5 out of 5 stars

I have loved the freemium version of the product. When I had a project that could benefit from the pro version, I had an issue arise during setup. Staff quickly helped me resolve the issue, which wa... See more

Rated 5 out of 5 stars

Product Addons has completely changed the way I sell products online. It’s intuitive, flexible, and works flawlessly with my store setup. I was able to create custom options in minutes – no coding nee... See more

Company replied


Company details

Written by the company

An award-winning team of WordPress & Shopify developers


Contact info

4.9

Excellent

TrustScore 5 out of 5

128 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very fast and professional support

I want to highlight the very fast and professional support; we had a compatibility issue with another plugin and they resolved it in an instant. Thank you very much.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome plugin

This is my first review for a woocommerce plugin and I'm so happy that it's for the custom product addon.

I had an issue with configuration and setting up a custom formula. I reached out on to the live support and the issue was solved with in minutes. Really appreciate the effort.

January 14, 2026
Unprompted review
Acowebs logo

Reply from Acowebs

Hello Drisya

Thank you for your kind feedback. We are glad to hear the plugin met your expectations and that our support team could help you quickly. We really appreciate you taking the time to share your experience.

-Team Acowebs

Rated 5 out of 5 stars

Support is on point !

Support is on point and is really helpful.
They fixed bugged multiple time with efficiency !

January 14, 2026
Unprompted review
Acowebs logo

Reply from Acowebs

Hello ,

Thank you for the great feedback. We are happy to know our support team could help and resolve the issues efficiently. We really appreciate your support.

-Team Acowebs

Rated 5 out of 5 stars

Great WooCommerce Plugins

I recently used a WooCommerce plugin from Acowebs for my online store, and I absolutely loved it. The plugin was powerful and did exactly what I needed, with plenty of features for customization. Setting it up was straightforward, and it worked perfectly right away.

October 1, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello Sachin,

Thank you for your feedback. We are happy to hear the plugin met your requirements and was easy to set up. We appreciate you taking the time to share your experience.

-Team Acowebs

Rated 5 out of 5 stars

Great support !

We encountered some issues after updating the Deposits & Partial Payments for WooCommerce – Pro plugin (version 3.1.16). The support team responded immediately and resolved the problem quickly and professionally. Excellent support and a reliable plugin overall.

January 7, 2026
Unprompted review
Acowebs logo

Reply from Acowebs

Hello,

Thank you for your feedback. We are glad our support team could assist you quickly and resolve the issue. We appreciate your kind words and support.

-Team Acowebs

Rated 5 out of 5 stars

WCPA is a great plugin and Acowebs…

WCPA is a great plugin and Acowebs provides very very responsive support!

January 5, 2026
Unprompted review
Acowebs logo

Reply from Acowebs

Hello Brett,

Thank you for your feedback. We are glad to hear you are happy with WCPA and found our support responsive. We really appreciate your support.

-Team Acowebs

Rated 5 out of 5 stars

Great tool and an excellent support

Great tool and excellent support! They didn’t give up on me, even though I had a special situation that required multiple work processes.

January 6, 2026
Unprompted review
Acowebs logo

Reply from Acowebs

Hello Pascal,

Thank you for your kind feedback. We are glad the tool worked well for you and that our support team could assist throughout the process. We really appreciate your support.

-Team Acowebs

Rated 5 out of 5 stars

Key software for the growth of our company

Our company has used Acowebs Product Addons for almost 5 years now. Their support is great, and they are always developing new features. Their software has helped our company grow by allowing our customers with a better user experience.

December 1, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello Evan,

Thank you for your continued support over the years. We are glad to hear the plugin has helped improve your customer experience and support your growth. We truly appreciate your trust in us.

-Team Acowebs

Rated 5 out of 5 stars

I’ve been using the add-ons plugin for…

I’ve been using the add-ons plugin for years now and I can’t do without it anymore. It’s so easy to use, as a website builder but also for webshop customers. I needed support because of an update and something didn’t go well in my webshop. They answered within a few hours and the emails after that even within 1 hour. And that around New Years! Very happy, keep up the good work!

December 30, 2025
Unprompted review
Acowebs logo

Reply from Acowebs

Hello Anouk,

Thank you for your detailed feedback. We are glad to hear the plugin has been valuable for you over the years and that our support team could assist you quickly . We really appreciate your kind words and support.

-Team Acowebs

Rated 5 out of 5 stars

Good support and great plugins…

Good support and great plugins collection

January 1, 2026
Unprompted review
Acowebs logo

Reply from Acowebs

Hello Bar,

Thank you for your kind feedback. We are happy to know you are satisfied with our support and plugin .

- Team Acowebs

Rated 5 out of 5 stars

We had been using another plug in for…

We had been using another plug in for conditional variant options which worked fine but had limitations. Biggest issue was lack of support.
Happened across Acowebs plug in and it looked so much better we decided to give it a go.
It has turned out to be one of the best plug ins we've ever used, it really is superb.
What's most important to us is support as we like to do everything ourselves wherever possible but sometimes need a little 'hand holding'!
So far all I can say is support has been absolutely superb. Very helpful and nothing has been too much, quick, detailed responses. Hopefully this continues and I see no reason why not.
I don't normally leave reviews tbh, mainly because we seem to get let down over and over again.
It's great to be able to post something positive about a great product and great service.
Keep up the good work.

January 2, 2026
Unprompted review
Acowebs logo

Reply from Acowebs

Hello Justin,

Thank you for taking the time to share such detailed feedback. We are glad the plugin has worked well for your needs and that our support team has been helpful and responsive. We truly appreciate your trust and kind words.

-Team Acowebs

Rated 5 out of 5 stars

Polite support

I have loved the freemium version of the product. When I had a project that could benefit from the pro version, I had an issue arise during setup. Staff quickly helped me resolve the issue, which was not with the plugin, but a setting in WC itself.

Pro has opened up many possibilities.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

I contacted Acowebs for support

I contacted Acowebs for support. I was uploading large files that required a modification to the uploader. Acowebs was very responsive and handle the modification very well. I highly recommend.

December 5, 2025
Unprompted review

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