Acra Lending Reviews 144

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I can’t say enough about ACRA Lending, and especially George Noterman. George is one of the best Account Executives I have ever worked with. He truly understands mortgages, the process, and w... See more

Rated 5 out of 5 stars

We've been working with Jordan Agosto and he has been amazing with figuring out programs for us and rushing closings when we've had to switch mid contract. Highly recommend Acra! Easily the best for b... See more

Rated 5 out of 5 stars

I had an excellent experience refinancing my mortgage with Kenny Vong. In a world of automated systems and rigid approval processes, it was refreshing to work with someone so thoughtful, respo... See more

Rated 5 out of 5 stars

Stephen Salanitri goes over and above and beyond for his clients and customers. He is an outstanding Account Executive! He is knowledgeable, thorough, dependable, and you can be confident he will fo... See more

Company replied

Company details

  1. Mortgage Lender
  2. Financial Consultant
  3. Non-Bank Financial Service

Written by the company

Helping mortgage professionals achieve their clients’ purchase and investment goals, Acra Lending was formed to specialize in alternative income products, such as bank statements, asset depletion and verification of employment programs. Our programs have been developed over years to include fixed and adjustable rate mortgages (ARMs) for residential properties on both an owner-occupied and non-owned occupied basis. Licensed by the National Mortgage Licensing System (NMLS) and operating in 39 states and DC nationwide, we offer our programs and services through four distinct verticals: Wholesale Lending, Consumer Direct Lending, Investor Lending, and Correspondent Lending. Throughout the mortgage industry, Acra Lending is widely known for responsible lending practices, product innovation and operational efficiency.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

The greatest help & support

I've been doing MLO business for more than 10 years and have been in the industry for over 20 years now. Still, I am very nervous and worried about working with newly contracted lenders. However, Acra Lending, especially my AE and his team, have wiped out my concerns. They always respond so quickly and teach me how to process efficiently and tackle with conditions in detail. I truly appreciate their service, help and support!!

March 13, 2023
Advertisement
Rated 5 out of 5 stars

Amazing company

Amazing company! All staff went above and beyond in helping close 5 deals . Incredible teamwork !!! Will definitely send more business there way!

May 31, 2023
Rated 5 out of 5 stars

Outstanding service!

My account executive and account manager are fantastic and have been for years. Underwriters are much better than 5 years ago, so overall I trust your company. I do miss the Snickerdoodle cookies though.

June 13, 2023
Advertisement
Rated 5 out of 5 stars

Anna Jensen is fantastic!

Anna Jensen is fantastic! She's knowledgeable, professional, and easy to talk with. Anna is responsive and always keeps us informed throughout the process. Great to work with, great experience!

June 26, 2023
Rated 5 out of 5 stars

Jacob Arko is great

Jacob Arko has provided great service to our deals, he is responsive and communicates clear terms that satisfy what our clients are looking for. Also has gone the extra mile for us, finding exceptions that make the transactions possible.

June 1, 2023
Rated 5 out of 5 stars

I absolutely love Laura VanOlden…

I absolutely love Laura VanOlden however your system is not easy to work with and the process is very delayed. It is not a great experience not to be able to view ANYTHING uploaded, reviewed or cleared. This puts the brokers in the dark completely throughout the process with high pressure on your team to give responses and updates which is a delay and waste of time. would be better if we could view loan all together.

June 26, 2023
Rated 5 out of 5 stars

Acra has been the best in meeting my…

Acra has been the best in meeting my client's needs. I was able to do a bridge loan for a fix and flip and a refinance, all within 60 days! Without hassle, even for draws, and at very, very competitive pricing. Working with Vince Ramos is a pleasure and ensures repeat business from investors.

August 26, 2022
Advertisement
Advertisement
Rated 5 out of 5 stars

Brige Loan with Stephen Salanitri

The process in getting this bridge loan approved and closed was tedious. However the people involved, Stephen Salanitri, Lola Cole and Amanda Goodman were fantastic. Stephen really went above and beyond to help us get this closed on time. Amanda is also amazing and went above and beyond as well!! We couldn't have done it without them!

June 23, 2023
Rated 5 out of 5 stars

Our Account Rep. Rose Sodano

Our Account Rep. Rose Sodano, was extremely diligent, highly communicative and involved from the very beginning when we needed an exception until the end when we encountered some borrower turbulence. I cannot safe enough good things about Rose and Acra.

June 9, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look