Acre Properties Reviews 407

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had such a positive experience with Sharon at Acre Properties. From the very beginning, she was incredibly kind, attentive, and genuinely invested in making everything as smooth as possible for... See more

Rated 5 out of 5 stars

I cannot speak highly enough of Ben Okoh. He has been nothing short of professional during my tenancy with Acre Properties and has always been willing to go above and beyond to help or assist with any... See more

Rated 5 out of 5 stars

Overall, I'm very pleased with the service provided by Acre Properties. Ben was very nice and gave up his Sunday morning to show me multiple properties, all modern clean and spacious. Natalia was very... See more

Company replied

Rated 5 out of 5 stars

Professional Acre team, prompt response should you have any issues. Clean, pleasant, very well looked after property. Saw the flat and agreed of the moving in day straight away however you get 4 weeks... See more

Company details

  1. Real Estate Rental Agency

Information provided by various external sources

We are a private landlord’s office in Chiswick, specialising in whole properties and professional flatshares across west London. Everything we do comes from years of experience and understanding our market as well as a passion for all things property. Our history in the lettings market means we offer a professional and hassle-free service whilst our knowledge of the local area means we can recommend accommodation that is tailored to your requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

407 reviews

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Rated 5 out of 5 stars

Really happy with Acre Properties

Really happy with Acre Properties!
Especially with Rachel, always with an amazing attitude she is solving the soonest any problem I am facing! Didn’t expect such a great service to be honest and this makes me want to stay for long with this agency.
Thank you so much Rachel , I totally appreciate it !

May 16, 2023
Unprompted review
Rated 5 out of 5 stars

Always helpful and responsive!

Acre Properties are always super responsive and helpful for any request I have. My property manager, Rachel, does her best to sort issues as quickly as possible and usually things are resolved/fixed within a day or two. She is supportive of any issue and always keeps me in the loop during the process.

April 24, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!

The best agency in West London! I was lucky enough to come across Acre properties and became a tenant for over 8 years, which speaks for itself! Sharon and the team were fantastic over the years, so friendly, helpful and accommodating throughout my stay!

The flat itself was newly refurbished to a high standard and in pristine condition when I moved in, fully furnished and we were provided with everything we needed. The whole move-in process was seamless.

All ad hoc queries and any issues around the flat were always picked up in a timely manner and resolved, no matter how big or small the issue. This made things so much easier and less stressful as the team managed everything.

I've had a pleasant stay over the years in my flat, which really felt like home! It's really hard to find quality agencies like Acre and I cannot recommend highly enough to anyone looking to rent! : )

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

Acre Properties are the best in London

Acre Properties are the best in London!
The team are amazing! Especially, Rachel, she is very professional, kind, and very very helpful, if there is any issue, she is always there to help out and I can definitely rely on her!

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

Great Team! Rachel especially.

I moved to London a few years ago and I’m so glad I found my room through Acre Properties.

Rachel my flat manager is great! if I need any help with the flat or anything else I know I can count on her to sort it for me.

Would definitely recommend.

February 24, 2023
Unprompted review
Rated 5 out of 5 stars

Acre properties really stand out!!

Acre properties really stand out!
I have to thank all the agents there
(Aidan who was very kind and professional how he handled the viewing, Jake from the admin and Anuj that has been incredibly kind, professional and outstanding customer service! After the call with Anuj, I really felt like humanity still does exist!) Thank you guys and really can't wait until i have more experiences and live in my new home! Will definitely update more with time. :) - Mas.

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect communication :)

Samia has been great to communicate with while secure the property I wanted.

Fast communication, easy to get hold of, caring, knows her stuff and understanding! All what you could need a from a estate agent :)

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

Review for a year of renting with Acre Properties

Throughout the year of our renting Acre Properties was always there to help in a variety of our, sometimes extensive, requests :)

I cannot NOT say that Sharon Rowles, our property manager, was truly diligent in answering our emails and sending help when needed.

In comparison with my current process of renting, Acre Properties is definitely more professional and honest!

The reason for our move out is the need to find a place closer to our work offices, otherwise we would definitely stay at our cozy flat with Acre Properties support!

September 9, 2022
Unprompted review
Rated 5 out of 5 stars

Anuj saved me!

I’m not sure if you have tried to find a room to rent in London in September, but it is the most stressful thing in the world! Every room I found online was snatched up within hours of the ad being posted.

However, after contacting Anuj and giving him all my requirements he found the perfect room for me within a week. To say I'm grateful is an understatement!

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic

My experience with Acre properties was wonderful. I had to find an apartment in London while being abroad and the agents that helped me find it were the nicest and most considerate of all. Once I chose, communication with the office was always efficient and kind. I also had to wait for my visa to get approved before moving, and Acre Properties was very accommodating. I grately appreciate all their help in making this move to the UK very smooth.

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend Acre Properties

Highly recommend Acre Properties for professional and friendly service, contemporary accommodation in great West London areas. I have been a very happy tenant for many years. Many thanks to Ben and the Team!

March 1, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

I had a very positive 2 and a bit years living in one of Acre's properties. The staff were always professional and speedy in sorting any housing bits and couldn't recommend them more!

February 8, 2022
Unprompted review
Rated 5 out of 5 stars

Couldn't have asked for more ...

Spent 2+ years living in an Acre property. Couldn't have asked for more from them. Highly responsive to any issues or concerns throughout my tenancy - particular thanks to my property manager Benjamin.

February 4, 2022
Unprompted review
Rated 5 out of 5 stars

5 stars! Highly recommend!

Helpful and arranged my tenancy very fast with the help of Chris, he was personable, friendly and fast to act. Chris was great. 5 STARS for Chris and for Sharon - my property manager for being helpful and clarification on a few things at the end of my tenancy!

Some miscommunication towards the end, but understandable due to various circumstances as the lettings market had been busy over the recent period and they are only human!

Overall my experience with Acre was very positive!

They helped when I needed assistant mid way through my stay, etc!

Highly recommended!

October 1, 2021
Unprompted review

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