Actesso Medical Supports Reviews 

233
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift and prompt delivery of their orders, often noting that products arrived quickly and on time. Many consumers highlight the high quality of the products, finding them effective in relieving pain and providing necessary support for various conditions. People also appreciate the ease of ordering and the accurate product descriptions, which contribute to a satisfying purchase. Reviewers found the items comfortable to wear, easy to adjust, and discreet, fitting well under clothing. Some people were satisfied with the customer service, noting prompt email responses to their inquiries. However, some customers mentioned that certain products might not be suitable for activities like driving due to potential loss of grip strength.

What people talk about most

Product

Reviewers express satisfaction with the product, highlighting its good quality, effectiveness, and comfort.... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the quick and swift... See more

Quality

People report positive experiences with quality, finding products to be comfortable, supportive, and... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and swift delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was pleased to find this English based company and delivery was swift, only fault was I could only get one hand as left was out of stock, not a problem as will re order. Prices very competitive to o... See more

Rated 5 out of 5 stars

Just what I needed to support a thumb tendonitis through recovery. It is easy to adjust, holds the thumb well, small enough to carry in a pocket or handbag, easy to wash. I tried this one and a much m... See more

Rated 5 out of 5 stars

Came in good time, as promised, kept informed, product seems very good (early days) and no extra postage cost. Sizing instructions good.Just hoping right hand version comes into stock so that I can bu... See more

Rated 5 out of 5 stars

I am waiting for a physiotherapy appointment. In the meantime the wrist support has really helped my tendinitis, rsi in my wrist. I wear it overnight & for a few hours each day to rest my wrist. The t... See more


Company details

  1. Outdoor Sports Store

Written by the company

We are Actesso, one of the UK’s leading online medical support retailers. We are a team of passionate people who are marching on the frontier of orthopaedic technology continually providing the most effective splints, sleeves and braces around the world. Having a debilitating condition, permanent or temporary, should never stop you from doing the things you love, and we want to provide you with the support you need to keep pressing on. So, if Carpel Tunnel is keeping you up at night, Ligament Strain is stopping you from your morning run, you have a fracture or carry a sprain that needs a little bit of extra provision, check out our extensive and refined product range for the exact support you need.


Contact info

4.8

Excellent

TrustScore 5 out of 5

233 reviews

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4.8

All reviews

(233)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Repeat customer

I have previously bought a thumb splint from Actesso and was impressed with the speed of response and the product itself so when I wanted a wrist support for the other hand I went straight to the same company and again had an incredibly quick response.
I have very slim wrists, so was a bit concerned as to whether the wrist support with metal splint would fit as it is a universal size, but it seems fine. It helps with an irritated tendon in my forearm.
I don’t use the metal splints in the thumb splint but it still provides enough support for me and I just use it when doing jobs around the house etc.
I have recommended this firm to a neighbour.

July 3, 2025
Rated 3 out of 5 stars

My size was unavailable

I've been buying these wrist sprints for several years. They are perfect for treating my carpel tunnel syndrome. This time my size L was unavailable so I bought XL. It took five days to arrive. I think I may be able to use it.

June 28, 2025
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Rated 5 out of 5 stars

Excellent service and product.

Very quick to deliver. Much earlier than expected. the product is excellent. Well made and even better than I expected. I have also had three nights of complete rest from my Carpel Tunnel Syndrome somce wearing the support. Can't be bad.!!

June 27, 2025
Rated 4 out of 5 stars

Great products, great service…

I have used Actesso products for quite a while because of the comfort and quality. I like to order directly from them and usually it is a perfect transaction. This time, though, the incorrect product was sent - a simple error - but it took you down from 5 stars to 4 this time.
However, I emailed regarding the problem yesterday evening and received a response at 8.42am this morning with an apology and assurances that the correct product will be sent today, by registered post, and also an envelope to return the incorrect item, also by registered post, with no charge to me. Now THAT is great customer service.

May 31, 2025
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