Very good service start to finish. Nice sales people. Mad who installed was friendly and did the installation quickly. Would prefer an alarm system that beeps when you enter as it reminds you to turn... See more
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The Action24 Customer Care Team is always here for you. We are fanatical about excellent customer service. It is our number one metric and guides everything we do. We offer detailed, transparent quotations that will ensure your home is fully protected. Our Alarm Engineers efficiently install your alarm, carry out comprehensive testing and ensure you are happy with your new security system and are comfortable with how to use it. Our dedicated monitoring team work 24/7/365 to keep you and your home safe.
Action24 have been protecting Irish homes and businesses for over 40 years. We are the most trusted security company in Ireland with the best customer satisfaction rate as seen by our reviews...

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C1, Three Rock Road, D18N9P6, Sandyford, Ireland
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Excellent service and installer was a absolute gentleman neat tidy friendly & helpful
System is 100%
After meeting Alan in the Ideal Home Show and seeing their product it was easy to work with him to find a solution that would work for us and bring our home alarm into modern technology and fully protect our family. With installation quickly scheduled and installed and tested by Kieron efficiently as well made it a perfect process and already see it is an excellent service and technology making our life much easier and safer.
The professionalism and supportive approach displayed by the Engineer, Dave, was second to none. He is a great representative of Action, a truly forward thinking company.
There was no issue in rescheduling when I was not available. Quick and efficient service call.
Very professional and mannerly young man
5 Stars all round
Alex came to install the alarm and was brilliant at explaining it after he finished in a timely manner
THE ALARM ENGINEER KIERON WAS A DEFINITE CREDIT TO YOUR COMPANY...PUNCTUAL FRIENDLY AND HELPFULLY INFORMATIVE ON EVERY ASPECT OF THE INSTALL OF OUR A24 SYSTEM FROM THE CAMERAS TO WINDOW UNITS TO THE BELL BOX & ALARM CONFIGURATION...TOP TO TOE...MADE IT SIMPLE & EASY...AND WE THANK YOU...IF EVER A CONTRACTOR DESERVED A RAISE😉... IT'S KIERON...LIVE LONG & PROSPER🖖😎CLIVE
I had an old system I wanted to upgrade. Action 24 replaced all old units with modern equivalents. Installer re-used old cable for keypad/controller which other companies refused to do. System works much better. Could not be happier hence 5-star rating.
I received a text from the engineer Malcolm to let me know what time he would arrive. Malcolm arrived right on time, walked through my house and explained where the sensors would be best placed. After the installation Malcolm went through how the system operated. The service provided was excellent. Highly recommended.
Your rep was very professional and timely. Would recommend with no hesitation.
Fantastic service and have had no problems with the system. So easy to use.
Our alarm was fitted by Malcom. Very tidy, efficient, friendly & professional service. Highly recommend
Engineer was on time and friendly and explained everything what he was doing. Thank you for great service.
Efficient Service. They Keep Track.
Action24 notifies you when they need to come to service the system (eg change batteries in the sensors) so you dont need to remember to book a service.
Alex arrived on time, efficient and hard working. Does not waste time, explained well etc. good experience.
It was a seemless experience from the salesman to the installation . Installer came at the allotted time and worked without stopping until the job was done. Showed me the workings of the system so I was confident in its operation.
I would highly recommend Action24 over the other companies in the same field for many reasons. The onboarding process with them as a new customer was smooth and very professional. Bradley from their sales team was pleasant to deal with, very knowledgeable and patient; despite the many questions I had! The communication was outstanding, either via email or phone - I was never left waiting for a reply and they proactively followed up on the phone. They are very transparent with explaining the contract, fees and installation process and never pushed me for any add ons. Lastly, the installation itself on the day was seamless thanks to Malcolm. Malcolm arrived on time as confirmed by their scheduling team , and again was very professional and pleasant to deal with. He explained in detail what he was going to do and asked for my input where needed. Malcolm was very efficient and accommodating of the fact that I was working from home, working around my meetings which was much appreciated! I can tell that this company values their customers. 5 stars
Action24 has been very good so far. Great to deal with and get queries sorted.
We had an engineer, Malcolm, ring us today about a loose wire on top of our front wall deterrent box. He went above and beyond to help us remove it even though we didn’t ask for it. They have good lads as alarm engineers!
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