activeroot.co.uk Reviews 

1,258
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the highly reliable sports nutrition items for intense endurance training. Consumers frequently mention that these natural drinks and chewable products are wonderfully gentle on sensitive stomachs, successfully preventing painful cramps and providing essential sustained energy during long distance runs. However, some customers also noted the convenience of purchasing trial packs to test out various delicious flavors before committing to larger bulk quantities for future races. People similarly appreciate the swift delivery service, secure packaging, and reliable tracking information provided when receiving their essential running supplies across multiple repeated orders.

What people talk about most

Product

Customers report great satisfaction with the product, praising its delicious taste and natural ingredients.... See more

Quality

People report positive experiences with quality, noting that the products are consistently well-made and... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently reporting fast and swift shipping... See more

Order

Users describe positive interactions with order, expressing consistent satisfaction with the smooth process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived on schedule. Tried the original and rhubarb on race trial run and loved them, sustainable packaging, easy to tear, no stickiness to hands and not sharp on the insides of my mouth as I have fou... See more

Rated 5 out of 5 stars

Excellent products that have become part of my marathon training. They’re easy on the stomach and give me the energy I need for long runs. I’ve ordered several times now and have always been impres... See more

Rated 5 out of 5 stars

Fantastic customer service. Had a split ouch of recovery mix. Without hesitation they offered a refund or replacement. I sent photos so they could look into why it happened. Highly recommend their p... See more

Rated 5 out of 5 stars

I rarely use sports gels or drinks because they upset my tummy - but this was a delight. I ran 50km ultra, taking 4, and a 10km Spartan race using 2 and no stomach issues at all! They tasted great, mi... See more


Company details

  1. Running Club

Written by the company

Founded in 2015, by two Edinburgh based endurance athletes, Active Root is a range of natural sports nutrition with a difference. As-well-as providing natural fuel and hydration, our drinks and gels contain root ginger which helps maintain a balanced stomach. Our philosophy is simple, if your stomach is settled you will feel good and therefore perform better. The Active Root range is developed to meet all your training and racing nutrition needs, our sports drinks are perfect for providing energy and hydration during exercise, Gel Mix delivers instant energy in a handy reusable soft-flask and ElectroLite is a low calorie alternative for lower intensity exercise. Our products contain 100% natural ingredients, are delicious and light tasting, and suitable for vegan and gluten free diets. What's more we offer all our products in handy environmentally friendly compostable refill bags, helping you cut down on unnecessary plastic waste. Learn how Active Root can make a difference to your training here www.activeroot.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,258)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Had a burst bag on arrival, not a problem. Easy to sort out and a replacement sent straight away. The active root is always good, refreshing and not full of unwanted chemicals.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable and effective products

I have used the energy drink and gel for years and they have successfully fuelled me through marathons and beyond. I tried the chews and was not a massive fan, but I know people who love them. When I have reached out to ask questions the support has been prompt and helpful.

May 27, 2024
Unprompted review
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Rated 5 out of 5 stars

They were so tasty I got another batch

They were so good I went back and bought another batch.
Ginger chews stay a long time in the mouth if you don’t bite into them. When you do the ginger hits you at the back of the throat and then I can’t stop chewing it. I prefer to use them when cycling up a hill. It keeps me peddling.
Even thought it is covered in sugar they don’t taste sweet to me..

May 25, 2024
Unprompted review
Rated 5 out of 5 stars

Swimming with active root

Very easy to order, arrived as described. Nice packaging and easy to use product. I use the gel mixed with water in the gel squeeze tube at 33 minute intervals whilst swimming. The mix is easy to swallow and the flavours original and peppermint and choc are nice. The gel sits well in my stomach and it doesn’t taste super sweet, which I prefer, to sweet can feel a bit much if you are fuelling over a long period of time. It may also help in the sea to calm the stomach when there are a lot of waves. The only thing I would like to see is the option to attach the gel to the outside of a tow float to speed up feeding stops.

May 28, 2024
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Rated 5 out of 5 stars

Fast shipping

Ordered some stuff last minute a few days before a race and it all arrived in plenty time! Quick shipping and great items

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to order online with fast…

Easy to order online with fast delivery. While the formulation of the product has changed since my last purchase, the electrolyte still tastes great. Be sure to follow the instructions, though. I put the usual amount of active root into my drinks bottle and it almost blew my head off. A little less then half the old formula is all that's needed!

May 24, 2024
Unprompted review
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Reply from activeroot.co.uk

Hi William, many thanks for your review. Just to reassure you, the only change to the Electrolite Drink Mix is that all the flavours now follow the old Electrolite+ formula, packing 320mg sodium and 800mg salt per serve to recharge depleted electrolyte levels. The serving size (9g) remains the same.

For our Sports Drink Mix we’ve upped the nutrition per 42g serve to 40g carbs, 160 kcals and 226mg sodium per serving (originally 33g carbs, 134 kcal and 188mg sodium) to keep you fuelled, and performing at your best.
Thank you again!

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Rated 3 out of 5 stars

Active Root

I like Active Root. The flavours are good, including the mint which was a bit of a surprise really. This is the most palatable energy drink I've found, but the level of sugar is a problem for long distances where consuming several bottles in a day. After a while, this gets to my stomach (despite being better than many) causing difficulty eating and continuing to run. Overall it's still my go to option, but I need to restrict the intake over a full day or longer.

May 17, 2024
Unprompted review
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Reply from activeroot.co.uk

Hi Christian, thank you for your review, great to hear you're enjoying Active Root. Our Sports Drink has 40g of carbs per serving to keep you fuelled. If you're looking for a low calorie drink we'd recommend our Electrolite Drink Mix which has lower levels of sugar and is available in Original Ginger, Lemon and Mixed Berry flavours. Best wishes

Rated 5 out of 5 stars

Great products

Great products. Ideal for me as a coeliac. Love the hydration powder perfect for trail runs. Quick service and great to be able to purchase sample packs to try before committing to bigger orders.

May 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Really tasty sports drink

Really tasty sports drink, first tried it on PMA's Derbyshire sportive and liked it so much I brought some. Much nicer than many others I've tried, not overly sweet and very refreshing on any ride. Ordering was very simple, arrived quickly and well packaged. Will definitely be getting some more. It's now my go to sports drink

April 17, 2024
Unprompted review

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