They are the best for your Wills. You can get help if you need and amend your Will if necessary. Their customer service personnel and solicitors are superb! Very helpful and organised. I highly reco... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
i can't log on to my account to complete the wills, the password isn't working and the password re-set doesn't work either. I have tried emailing multiple times and haven't got a response and have al... See more
Company replied
Me and my sister both received our certificate in the post at the same time. I am missing information on the certificate and I have tried to call and have emailed with no joy. I don't know what to do... See more
Company replied
Not straight forward - if you purchase a voucher you get called by a salesperson offering more expensive options. Difficult to get access to the voucher for on line wills and website frequently do... See more
Company details
Information provided by various external sources
Making a Will is cheap and easy with ActiveWills, one of the UK's fastest-growing independent Will writing companies. Its online self-service will writing software allows you to print off fully legal documents yourself. Over 40,000 families trust Active Wills to protect over £10 billion in assets.
Contact info
Cheshire Street, TF9 1PH, Market Drayton, United Kingdom
- 0800 9 500 200
- info@activewills.com
- activewills.com
3.7
Average
228 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was easy to do and genuinely free
It was easy to do and genuinely free. Surprised and pleased by the service.
May 23, 2020
Unprompted review
So easy to complete at at this tome of…
So easy to complete at at this tome of crisis, has left me with complete piece of mind that my children are covered should anything happen to me
May 23, 2020
Unprompted review
I was very dubious at first
I was very dubious at first, not often you get something for free. But I finally have peace of mind, that my children are protected.
Very happy.
May 23, 2020
Unprompted review
Easy to complete and left me with peace…
Easy to complete and left me with peace of mind. Thank you 😊
May 23, 2020
Unprompted review
CHECK THEM OUT.....
Looking at some of the older reviews it seems people want a ferrari whilst paying for a clapped out mini. You get what you pay for people.....our mirror will is better than we had and yes as an nhs worker got it very much cheaper during Covid19. We would have paid the full price regardless as it is sufficient for our needs and as a frontline worker needing to update current will.... just in case....., this company are fine and competent in their services.
May 23, 2020
Unprompted review
I was a little dubious at first
I was a little dubious at first, but true to your word, I now have a will in place, giving me peace of mind for my daughters future. Thank you for this NHS gift x
May 23, 2020
Unprompted review
Recommended
Recommended. The whole process of completing the forms on line, was brilliant and straight forward. Many thanks for the wonderful service. Could not have asked for better. A special mention to Roger Galloway. Much appreciated.
May 22, 2020
Unprompted review
I'm always a bit dubious of anything…
I'm always a bit dubious of anything marketed as "free", even if it is for me as NHS staff, thinking there's some kind of hidden payment at some point but absolutely not in this case. Very simple to put together, and instantly available to print, no hidden charges. Recommended by a colleague and will recommend myself to others.
May 22, 2020
Unprompted review
Very easy to do will online for my wife…
Very easy to do will online for my wife and I. Would recommend this to friends and family.
May 22, 2020
Unprompted review
Very easy to do online
Very easy to do online, something everyone should have. Thanks soo much for providing a free will for NHS workers it was a lovely idea! Much appreciated.
May 22, 2020
Unprompted review
Was very happy to did my will as I have…
Was very happy to did my will as I have 3 children , but I don’t have a address to send if off to .
May 22, 2020
Unprompted review
Excellent service
May 22, 2020
Unprompted review
Easy to do and lovely helpful customer…
Easy to do and lovely helpful customer service too. Would absolutely recommend xx thank you x
May 22, 2020
Unprompted review
Very straight forward & easy to…
Very straight forward & easy to complete.
Thanks for your support 👍
May 22, 2020
Unprompted review
Making a will
Very easy to complete a will to make sure
I leave my family with inheritance it’s
Very important that you make a will would
Recommend this company
May 22, 2020
Unprompted review
Excellent Customer Service
Excellent customer service.Thank you so much for the free will for all key workers. Easy and straight forward. Highly recommend.
May 22, 2020
Unprompted review
It’s very helpful for us working in NHS…
It’s very helpful for us working in NHS . Thank you for your kindness and appreciation.
May 22, 2020
Unprompted review
Really helpful so now have an updated…
Really helpful so now have an updated will after feeling really poorly as a teacher during the coronavirus
May 22, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.