AcuraPartsWarehouse.com Reviews 

567
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 227 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality and accuracy of genuine OEM parts, noting they fit perfectly and are exactly as described. Many appreciate the competitive pricing, often better than dealerships, leading to significant savings. Reviewers consistently highlight fast, timely, and well-packaged delivery, often sooner than expected. However, some customers noted concerns with their orders. A few mentioned excessively high shipping costs, especially for smaller or larger items. Others reported receiving incorrect or defective parts, such as items different from what was ordered or with manufacturing flaws. Additionally, some reviewers faced delays in order processing and shipping, with a few encountering customer service issues when trying to correct mistakes or process returns.

What people talk about most

Product

Users describe positive interactions with product, often praising the availability of genuine OEM parts for... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers reporting fast shipping and... See more

Price

People report positive experiences with price, often finding great deals and affordable options for genuine... See more

Quality

Customers consistently note positive experiences with quality, often praising high-quality parts that are... See more

Order

Consumers find the ordering process to be ambiguous, with many reporting positive experiences such as quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I didn’t buy the part yet but when it becomes available the parts counter man said he would call me . It’s rare part manufacture in Japan for Honda Motor Company and occasionally makes it to the stat... See more

Rated 4 out of 5 stars

Ordered a small part, quick delivery, not too bad cost-wise to ship. The bigger note is, the larger parts were outrageous to ship making them an absolute non-purchasable item thru this site. Shipping... See more

Rated 4 out of 5 stars

It was easy to verify that it was the right part. Unfortunately you guys didn’t have the exact same color that I needed but it was close enough.

Rated 5 out of 5 stars

I was looking for front brake discs for my 2014 Acura TL and came across this store recommended by a friend after checking my local auto parts shops. To my surprise, the aftermarket discs at the loc... See more


Company details

  1. #48 of 75 best companies in Auto Parts Store

Written by the company

Looking for genuine Acura parts and accessories at affordable prices? Look no further than AcuraPartsWarehouse.com! As the leading supplier of brand-new, genuine Acura parts, we offer substantial discounts on products shipped directly from authorized Acura dealers to your doorstep. Established as a family-run business for over a decade, we pride ourselves on providing our customers with an extensive range of genuine Acura parts and accessories, including those hard-to-find items.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

567 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.2

All reviews

(567)

199 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Paid for next day shipping and the part…

Paid for next day shipping and the part didn't arrive till about a week later.

September 4, 2025
AcuraPartsWarehouse.com logo

Reply from AcuraPartsWarehouse.com

We sincerely apologize for the frustration you've experienced regarding the processing time. It's important to us that our customers feel confident and informed when making a purchase.

Rated 2 out of 5 stars

Part incompatibility with VIN is not correct

I bought a part matching with my VIN number. I took it to the dealer and they say it is not compatible. I couldn't return, since it took some time to get an appointment with the dealer and the return time window was too short.

September 4, 2025
AcuraPartsWarehouse.com logo

Reply from AcuraPartsWarehouse.com

Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.

Rated 5 out of 5 stars

One stop shop

The only place I can find parts and accessories for my older acura at a reasonable price.

September 4, 2025
Rated 1 out of 5 stars

the software did not fix the…

Terrible the software did not fix the problem

September 4, 2025
AcuraPartsWarehouse.com logo

Reply from AcuraPartsWarehouse.com

We believe this review may have been intended for a different business, as the details mentioned don’t match our records or the services we provide.
If this was posted in error, we’d appreciate a correction. Thank you!

Rated 1 out of 5 stars

Black TPO plastic exterior trim for bottom of passenger door for 2019 RDX

Do not order from Acura Parts Warehouse. The image descriptions on their website are misleading even when you use your VIN number you would expect to be able to pinpoint the exact part but instead I recieved a completely different part. I had to pay for the price for part and shipping and now they won't even respond to my return request. I ended up going directly to Spreen Acura to order my part so I could get the correct part ordered. A waste of time and money. I dont even know what part I recieved. This website is a scam and not helpful at all.

August 2, 2025
Unprompted review
AcuraPartsWarehouse.com logo

Reply from AcuraPartsWarehouse.com

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

Rated 1 out of 5 stars

Beware

Beware

I think they are not selling oem parts on there website it shows water pump sold is yamada brand which has a stamp marked YNA but when I received mine it should YTC mark and look different then oem one coming to find out now and sucks.

August 30, 2025
Unprompted review
AcuraPartsWarehouse.com logo

Reply from AcuraPartsWarehouse.com

We sincerely apologize for the frustration you've experienced regarding the part issue. It's important to us that our customers feel confident and informed when making a purchase.
We appreciate you bringing this to our attention. Thank you for your feedback, and we’re committed to improving your experience with us.

Rated 2 out of 5 stars

Bent roof rail received

Hi, one of the roof rails I ordered for my 2020 Acura MDX is bent. Is there some one I can talk to and address this issue. Please let me know who I can contact and the number to call. Thanks -Ed

July 25, 2025
AcuraPartsWarehouse.com logo

Reply from AcuraPartsWarehouse.com

Thank you for sharing your experience. We're genuinely sorry that your purchase didn't meet your expectations. Please feel free to reach out to our customer service team at 1-888-505-1906

Rated 1 out of 5 stars

Send the Templates!

Oh, FANTASTIC! An AI response…
Not even a real person… not worth hiring a person to review the Bot.

You want to know how you can do better? SEND ME THE TEMPLATES FOR THE PARTS YOU SOLD TO ME!

July 26, 2025
Unprompted review
AcuraPartsWarehouse.com logo

Reply from AcuraPartsWarehouse.com

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

Rated 5 out of 5 stars

I ordered some parts for my RDX

I ordered some parts for my RDX, I received them earlier than expected. That’s always a plus. Parts came in well protected and were the correct fit. Two thumbs up.

July 25, 2025
Rated 1 out of 5 stars

Sent an empty box with no refund.

Sent an empty box with no refund.

July 25, 2025
AcuraPartsWarehouse.com logo

Reply from AcuraPartsWarehouse.com

We’re truly sorry to hear about your experience. It’s disappointing to know we let you down, and we sincerely apologize for the inconvenience and frustration this caused. Your feedback is not taken lightly, and we’re committed to learning from this to ensure it doesn’t happen again.

Thank you for bringing this to our attention.

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