ADA Gonesse made hiring a car care-free, convenient, and reassuring. The staff were well-organised, helpful and friendly. We needed a car that could comfortably transport six adults. ADA provided the... See more
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Contract Rental agreement: 570030146 Location: Bastia Airport, Corsica, France Dates: 05/09/23 - 19/09/23 We were given a Mini Countryman Cooper and unfortunately scratched the near side front wh... See more
We rented a car with ADA, and the car was very nice, clean, and the service warm and efficient. I would recommend calling them to book however, as the online system isn't very reliable (the car we b... See more
We used ADA for renting a large van with a lift. The online booking process was easy and the staff were super helpful when we needed to modify the booking. The van was modern, very clean inside an... See more
Company details
Written by the company
Location de voiture, utilitaire et deux roues en ligne au meilleur prix. Avec Ada, retrouvez en quelques clics un véhicule proche de chez vous partout en France.
Contact info
France
- ada.fr
Hasn’t replied to negative reviews
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C'etait la 2eme fois
C'etait la 2eme fois - et la derniere avec ADA - conseillers charmant mais societe malhonnete
Super expérience
Super expérience, j’avais réservé une berline et j’ai été surclassé avec une SUV!!!
Good customer service
Good customer service. We hired a Peugeot 208 for 2 weeks with smooth pick-up and drop-off points and times. If you need to hire a car near La Roche Chalais the ADA outlet is the place to use.
très bon service
Contract Rental agreement
Contract Rental agreement: 570030146
Location: Bastia Airport, Corsica, France
Dates: 05/09/23 - 19/09/23
We were given a Mini Countryman Cooper and unfortunately scratched the near side front wheel when trying to avoid an oncoming car which was partially on our side of the road. Photos of the damage were taken by an ada employee. We have requested these photos by email to no avail. We need them to complete our insurance claim. Repeated attempts to obtain these photos have proved fruitless. Why can you not comply with my request?
Great customer service
Great customer service, vehicle above my expectations and fair price… will return for sure!
Top et efficace
Super relation client
Service parfait!
Réservation facile via l’application et…
Réservation facile via l’application et très bon accueil en boutique et retour facile et rapide. Impeccable.
Excellent
Excellent, professional and friendly service.
Worth noting opening hours as we had to wait for return from lunch hour.
Friendly and helpful staff
Friendly and helpful staff. A good value rental. Excellent experience, would definitely recommend.
Helpful but said they couldn’t pick up car when we needed them to. Then they did.
Mostly efficient
Poor service
2 stars out of 5 because of price and the quality of the car which was good. On the other hand ADA changed the pickup/drop off location last minute which added expense, time and a lot of stress to my journey. For this I had no explanation or apology and after demanding some kind of compensation I was given vouchers that can only be used at the Bordeaux airport branch, so effectively useless. In addition I had 50 euros added for cleaning which I feel was grossly exaggerated because the dirt consisted of standard dirt you would find on the floor of a car after 2 weeks standard use and could easily be removed with a few minutes vacuum cleaning. Which I would consider standard practise between rentals anyway.
professional and easy
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