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Rated 5 out of 5 stars

A superb organisation who stands up for its members & fights all the way for their rights. I visited their office yesterday to see if they could help me with my TFL license lenghty delay & they were... See more

Company replied

Rated 5 out of 5 stars

Hello Hadi, Thank you for your assistance. I contacted you immediately and promptly took action by writing to TFL that deleted my PHV license by error. Within three days, the issue was resolved, an... See more

Company replied

Rated 5 out of 5 stars

Mr. Marius- case worker He is very helpful. He handled the case It is better avoiding silly mistakes. It could lead to revoke. On my case, investigation closed due to insufficient informati... See more

Company replied

Rated 5 out of 5 stars

I just want to say a big thank you to ADCU union for all the help and support they’ve given me over the years. They’ve been there for me on several occasions—most recently when I had an issue with T... See more

Company replied

Company details

  1. Software Company
  2. Software Vendor

Written by the company

Adcu is the Authentic Voice of Drivers & Couriers


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

45 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible
Disgusting phone manor
These people do not help it’s like a circus in other words a bunch of clowns

December 5, 2025
Unprompted review
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Rated 5 out of 5 stars

ADCU is very professional organisation…

ADCU is very professional organisation and helped me in my most difficult situation very well and sorted out legal issues with TFL like licence renewing delay, false report from some passenger and with some legal advices. If you are TFL licenced minicab driver, you must be their member and you should see the difference very much when you struggle in legal circumstances or need legal advices releated to our job

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

excellent experience

I had an excellent experience with ADCU. They are incredibly supportive, especially Hadi, who went out of his way to help me with my prolonged licence renewal issue. He immediately contacted TFL on my behalf, and within just 24 hours, I received confirmation that my licence had been renewed!

For any private hire drivers facing similar issues or wanting reliable support, I strongly recommend joining ADCU.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

This organisation is amazing

This organisation is amazing, really nice people and very helpful! They helped me with my case in just a few days. I highly recommend it! Special thanks to Cristina.

November 4, 2025
Unprompted review
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Rated 5 out of 5 stars

“Excellent Support with TfL Licence Renewal”

ADCU supported me when I was struggling with my TfL renewal application process. They gave me clear advice and explained everything in simple terms. Thanks to them, I got my licence much faster than expected. Very honest and supportive service – highly recommended!

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend joining this union.

Being a part of the ADCU Union has truly made a difference for me. In an industry where drivers often feel overlooked or unheard, this union has been a strong, reliable voice advocating for our rights, fair treatment, and better working conditions.
What I appreciate most is the sense of solidarity and community. It’s clear that we’re not just individuals out on the road, we're part of a collective that stands together.
If you're a private hire driver looking for protection, representation, and a real support network, I highly recommend joining this union.

May 7, 2025
Unprompted review
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Rated 5 out of 5 stars

This is not the first time this is my…

This is not the first time this is my second time something they've done straight away been very helpful I lost my uber account of 5 years my life was so mess in this 5 years once I joined this Union they're very good people they stayed away deal with the case and he said sort everything out for me I'm started working with Uber again thank you so much

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Become a member today! Ask for a help when you need!

In a world more and more challenging and chaotic for private hire drivers, sometimes we need HELP! Then you need somebody to turn to!
Small problems or a very serious problems, it’s important to know that, you can talk to someone and try to resolve them!
Let get together and support ADCU in their efforts to improve, get bigger and better to be able to offer the assistance and help we all might need!
Been member for a long time now, I feel that there is something I can rely on, when I need it! Become a member now and be part of our team!
Let’s have a voice and get heard!
Appreciate the effort they’ve put in contacting the TFL for all members on well known situation with the licensing delay process!!!!
Thank you!!!

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

ADCU helped me get in touch with TFL after waiting 10 weeks for new licence

I first heard about ADCU from a video on YouTube regarding the licence renew problems that TFL were having. At this point I had been waiting for my new licence from TFL for 8 weeks & my financial situation, like many other drivers, was getting extremely difficult. The last email I got from TFL was on 14th March saying they don't know gow long it will take for the new licence to be given
I contacted ADCU explaining my licence situation on 2nd April by email at 16:30, by 17:15 they had replied asking for my badge number sating that they were happy to contact TFL for me about it. When they contacted TFL they notified me & said they will be in touch when they get a response. On 11th April I got a phone call from TFL saying my licence had been issued & ADCU sent me an email on the same day saying the same. I was extremely happy with the assistance that ADCU provided for me during a very difficult time & would definitely recomend them

April 2, 2025
Unprompted review
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Reply from Adcu

Happy to help

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Rated 5 out of 5 stars

Amazing union every driver should be a…

Amazing union every driver should be a member… had TfL letter regarding some complaints as soon I contacted ADCU they were on my case and wrote letter on behalf of me promptly the next day had an email from TfL all SORTED. A truly amazing service Big thank you to Marius helping me through.

April 18, 2025
Unprompted review
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Reply from Adcu

Happy to help

Rated 5 out of 5 stars

I have no words to describe how much…

I have no words to describe how much this people helped me ! Uber closed my account in 2019 and they helped me to reopen it in just 3 months.
Thank you ADCU !

April 23, 2025
Unprompted review
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Reply from Adcu

Happy To help drivers united will never be defeated

Rated 5 out of 5 stars

I was waiting for months

I was waiting for months, after I contacted them got my licence renewed in few weeks, very helpful, friendly staff and always available when you contact them.

April 23, 2025
Unprompted review
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Reply from Adcu

Happy to help

Rated 5 out of 5 stars

An Efficient & Reliable team

A superb organisation who stands up for its members & fights all the way for their rights. I visited their office yesterday to see if they could help me with my TFL license lenghty delay & they were amazing - Welcoming, friendly & professional. Their actions delivered & 24 hours later received a call to confirm license been granted. Goes to show ADCU Positive impact.
Big Thank you to Theo, and specially Zameer & Hadi for fighting my corner. Thank you guys

April 22, 2025
Unprompted review
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Reply from Adcu

Happy to help

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Rated 5 out of 5 stars

Mr Abdul

Mr. Marius- case worker
He is very helpful. He handled the case
It is better avoiding silly mistakes. It could lead to revoke.
On my case, investigation closed due to insufficient information.
“Complainants failed to submit a formal statement”
06/04/25 informed by TFL
Do not do any silly mistake.
Read the guidelines.
I am so lucky in this case. If the complainant given, will drag the case longer.
Never trust Uber

June 18, 2024
Unprompted review
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Reply from Adcu

Thank you for your kind words happy to help

Rated 5 out of 5 stars

I have contacted with ADCU on Sunday.

I have contacted with ADCU on Sunday.
Hadi took from me some details, he send urgent email to TFL and in 2 days time on Tuesday I received my licences.

Thanks a lot!

April 16, 2025
Unprompted review
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Reply from Adcu

Dear Member thank you for your kind words

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