Good range of products; great service; prompt, courteous delivery right to the stationery cupboard door!; friendly follow-up when requested; welcome treat of free sweets for the office. ADS is our reg... See more
Company replied
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Review summary
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Received our order quickly. The friendly delivery driver followed the instructions to call me before delivering my goods. Also the little packet of free lollies was a welcome surprise! Great service... See more
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Every order is easy to organise online. If I have any queries re products then I give them a call and speak directly to sales. I’m never left waiting on the end of the line! The order is always shippe... See more
Company replied
Samantha has been excellent. Very responsive and incredibly helpful. The whole team at ADS are great. Service is excellent and delivery swift. We have been customers for over 10 years..
Company replied
Company details
About Adelaide Direct Stationers
Written by the company
We're Local, We Deliver
Contact info
2A Cardiff Court , 5094, Cavan, Australia
- (08) 8164 5700
- admin@adelaidedirectstationers.com.au
- adelaidedirectstationers.com.au
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Adelaide Direct Stationers
Thankyou for your review
Reply from Adelaide Direct Stationers
Thankyou for your kind review :)
Very helpful with how to sign up to…
Very helpful with how to sign up to online and with delayed orders due to overseas shipment issues. Found the experience so far very positive.
April 10, 2025
Reply from Adelaide Direct Stationers
Thank you very much for your kind words!
Best regards,
Adelaide Direct Stationers
Love the very prompt delivery when I…
Love the very prompt delivery when I get caught short
April 22, 2025
Reply from Adelaide Direct Stationers
Thank you for your kind words!
Best regards,
Adelaide Direct Stationers
Very appreciated service for our company.
The website is amazing, clear and convenient & orders come in extremely quickly.
We do order negatively stocked items quite regularly, therefore put onto back order. though still delivered to office in great timing.
Very appreciated service for our company.
April 10, 2025
Reply from Adelaide Direct Stationers
Thankyou for your kind review
Informing us that our order has been…
Informing us that our order has been delivered is useful as orders don't always get delivered to right are
April 10, 2025
Reply from Adelaide Direct Stationers
Thank you for your kind review!
Kind regards,
Adelaide Direct Stationers
smooth and easy ordering
smooth and easy ordering. delivery was quick and correct. handy for buying our soft drinks/water
April 8, 2025
Reply from Adelaide Direct Stationers
Thanks for your review!
The orders are right on time and sales…
The orders are right on time and sales team are really helpful.
April 4, 2025
Reply from Adelaide Direct Stationers
Many thanks for your kind review
Easy process and timely delivery
April 3, 2025
Reply from Adelaide Direct Stationers
Thank you for your kind review
Reply from Adelaide Direct Stationers
Thankyou for your reviie.You did have a backorder which was released yesterday
Reply from Adelaide Direct Stationers
Thankyou for your Positive Review :)
Labelling
Unfortunately, the boxes of paper that I ordered were not marked as belonging to my Department and therefore were picked up by someone else in the Company. :(
March 24, 2025
Reply from Adelaide Direct Stationers
Thankyou Lynda for the feedback.This procedure has now been addressed internally
1st order placed and wrong product…
1st order placed and wrong product supplied, no invoice or cart note with order. Wrong product collected however the right item has still not been supplied.
2 x units ordered of binding covers but only 1 supplied, no record that the other was on back order
March 14, 2025
Reply from Adelaide Direct Stationers
Apologies for this miscommunication. we have addressed with the internal team regarding the notification of your BO.
Please be assured this is being addressed for you next order. :)
Kind regards
ADS
Reply from Adelaide Direct Stationers
Thankyou for your positive review!
Very efficient service
Very efficient service, some confusion around pricing on check out
February 26, 2025
Reply from Adelaide Direct Stationers
Thankyou for your Positive Review :)
Excellent service
February 24, 2025
Reply from Adelaide Direct Stationers
Thankyou for your Positive Review :)
was great and fast!
February 16, 2025
Reply from Adelaide Direct Stationers
thankyou for the kind review :)
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