Adelaide Pest Control Reviews 116

TrustScore 3.5 out of 5

3.4

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See what reviewers are saying

Rated 5 out of 5 stars

Fast and effective visit from Brooke J today. Lots of information (from Sue?) on the phone team and more in person from Brooke. Job done in only 3 hours from phone call. Thanks very much

Rated 2 out of 5 stars

Very expensive for the inspection provided. Same price as last year but the inspector was only here for around 15 minutes. Didn't even look in the roof as stated "the house looks fine so no need". And... See more

Company replied

Rated 5 out of 5 stars

Could not fault any aspect of the service provided by the technician who attended our home. He explained what the each aspect of the service he was providing involved and why is was needed. He arrived... See more

Company replied

Rated 2 out of 5 stars

I made my order booking for pest control in November. My primary concern clearly expressed to your staff is about the black ants crawling through the ceilings in kitchen and lounge, however, my conce... See more

Company replied

Company details

  1. Home Services

Information provided by various external sources

For all your pest control services contact Adelaide Pest Control today. We provide pest management solutions to homes and businesses across South Australia.


Contact info

3.4

Average

TrustScore 3.5 out of 5

116 reviews

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Rated 4 out of 5 stars

Excellent job guys !

May 25, 2021
Unprompted review
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Reply from Adelaide Pest Control

Thank you for taking the time out to review us Samantha. We love passing on positive feedback to our team. We are very proud of our Technicians and glad you have experienced their helpful attitude. Thanks

Rated 5 out of 5 stars

Brooke does an excellent job in…

Brooke does an excellent job in maintaining our plants - covers a large area very methodically and efficiently and does so in a very professional manner. I've always found her to be very friendly, keeping me abreast of any information when necessary.

August 30, 2019
Unprompted review
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Reply from Adelaide Pest Control

5 star review thank you Jules! We are extremely happy to hear that you were impressed with our services. We will ensure that your Technician, Brooke is recognised for the excellent efforts!

Rated 5 out of 5 stars

I had Adelaide Pest Control out to an…

I had Adelaide Pest Control out to an investment property. According to my tenant they were right on time and did a good job.

February 24, 2019
Unprompted review
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Reply from Adelaide Pest Control

Hi Myra, thank you for leaving a review. We try to be punctual as we know our customers have a busy schedule. Our team have continuous training to maintain the highest level of pro knowledge in providing the best quality services to offer.

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Rated 5 out of 5 stars

Pest control man was very prompt

Pest control man was very prompt. Easy to communicate with and showed great professionalism in a timely manner. Arranged for appointment to treat outside of house.

January 1, 2019
Unprompted review
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Reply from Adelaide Pest Control

Hi Steve, Thank you for the 5 star review. We are happy to hear you were impressed with our services. We will ensure that your Technician, Adam is recognised for efforts!

Rated 2 out of 5 stars

Unhappy experience with Adelaide Pest Control

I made my order booking for pest control in November. My primary concern clearly expressed to your staff is about the black ants crawling through the ceilings in kitchen and lounge, however, my concern was completely ignored while the chemical spray administered on a rainy day. And groups of black ants came out and invaded to my kitchen and lounge as soon as the sun came out a few days later.
I had complaint to your company on phone and the staff told me will contact me later on. But there is no response till now.

December 13, 2018
Unprompted review
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Reply from Adelaide Pest Control

Hi William, Thank you for your feedback and bringing your concern to our attention. We are extremely disappointed and apologise you had this experience with us.This is not our normal practice and will be addressing this matter as we take feedback like this extremely seriously.




Our Customer Service Manager will be in contact with you.

Rated 5 out of 5 stars

Friendly efficient service man

December 12, 2018
Unprompted review
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Reply from Adelaide Pest Control

Thank you for your positive feed back Mrs A Holding. We are very happy to hear that you were impressed with our services. We will ensure that your Technician, Gary is recognised for efforts!

Rated 5 out of 5 stars

Always had great service

Always had great service. Friendly, conscientious operatives on our premises.

December 11, 2018
Unprompted review
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Reply from Adelaide Pest Control

Thank you for the positive review Doug. Our Technician's are highly trained across multiple fields and have continuous training to maintain the highest level of pro knowledge so we love to hear when this has been reflected during our services.

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Rated 5 out of 5 stars

Pleased the find all staff helpful and…

Pleased the find all staff helpful and professional.

December 11, 2018
Unprompted review
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Reply from Adelaide Pest Control

Hi Ken, Thank you for the 5 star review. Our team are here to ensure you receive the best quality services, we strive as a company to deliver on our promises and love hearing positive feedback where this has been reflected!

Rated 5 out of 5 stars

On time and inspection not rushed

December 11, 2018
Unprompted review
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Reply from Adelaide Pest Control

Hi Claudia, thank you for leaving a review. We try to be punctual as we know our customers have a busy schedule. Our team have continuous training to maintain the highest level of pro knowledge in providing the best quality services to offer.

Rated 5 out of 5 stars

Excellent service

Excellent service
Very happy with the service and assistance given by Paul Woodford

December 11, 2018
Unprompted review
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Reply from Adelaide Pest Control

Thank you for the 5 star review Ian & Susan! Our Technician's are highly trained across multiple fields and have continuous training to maintain the highest level of pro knowledge so we love to hear when this has been reflected during our services.We will be sure that Paul, your Technician is recognised for his hard work!


Rated 3 out of 5 stars

Still have ants in back yard

December 11, 2018
Unprompted review
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Reply from Adelaide Pest Control

Sorry to hear Albert that you're still experiencing some pest activity. I will have one of our customer service representative contact you to rectify the issue.

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Rated 5 out of 5 stars

Great professional service...very quick…

Great professional service...very quick and correct. No more birds or bird mite.
We haven't seen your invoice yet .

Geaham

December 11, 2018
Unprompted review
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Reply from Adelaide Pest Control

Thank you for the positive feedback Graham. We are happy that your happy with the excellence service we provide. Thank you for bringing your concern to our attention and we will have one of our team representative address the matter. Thank you.

Rated 5 out of 5 stars

young fellow was thorough and polite

December 11, 2018
Unprompted review
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Reply from Adelaide Pest Control

Thank you for your positive feed back Geoff. We are very happy to hear that you were impressed with our services. We will ensure that your Technician, Dylan is recognised for efforts!

Rated 5 out of 5 stars

Efficient and honest

December 11, 2018
Unprompted review
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Reply from Adelaide Pest Control

Thank you for your positive feed back Peter. Our team are here to ensure you receive the best quality services, we strive as a company to deliver on our promises and love hearing positive feedback where this has been reflected!

Rated 5 out of 5 stars

Travis was great and provided…

Travis was great and provided informative and professional information would recommend

December 10, 2018
Unprompted review
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Reply from Adelaide Pest Control

Thank you for the positive review Matthew! Our Technicians are highly-trained and work with our customers to provide quality services. We will be sure that Travis, your Technician is recognised for his hard work!

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Rated 5 out of 5 stars

I have been using Adelaide Pest Control…Long Standing Customer

I have been using Adelaide Pest Control for over 25 years. I wouldn't go anywhere else.

December 9, 2018
Unprompted review
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Reply from Adelaide Pest Control

Thank you for your positive feedback Mrs H Evans. We appreciate and value your loyalty. Our aim is providing service excellence at an affordable rate and we are looking forward to servicing your property for many years to come. Thank you.

Rated 5 out of 5 stars

Adelaide Pest Control have been doing…

Adelaide Pest Control have been doing Pest control checks/treatment on my home for the last 17 years. The people who work for them have always been pleasant, friendly and well mannered. They have always arrived on time and done a thorough job. I would not hesitate to recommend them for the service they provide.

December 8, 2018
Unprompted review
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Reply from Adelaide Pest Control

5 Star rating thank you M Hallet O'Neill. We appreciate and value your loyalty. Our team are here to ensure you receive the best quality services, we strive as a company to deliver on our promises and love hearing positive feedback .We are looking forward to servicing your property for many years to come. Thank you.

Rated 5 out of 5 stars

I must thank Con for outstanding…

I must thank Con for outstanding customer service. He truly put in a lot of effort.
Must say that I find very few companies exceed my expectations, but he did.
Fantastic effort.
Thankyou.....

December 7, 2018
Unprompted review
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Reply from Adelaide Pest Control

Thank you for the positive review Con. Our Technicians are highly-trained and work with our customers to provide quality services. We will be sure that Con, your Technician is recognised for his hard work!

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