AdGate Media Reviews 

3,604
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, most reviewers were let down by their experience overall. Many people reported significant issues with payments, including offers not being credited, earnings being charged back without clear reasons, and a general refusal to pay out rewards. Customers frequently encountered unresponsive customer service, characterized by automated replies, ignored tickets, and difficulty in reaching a real person for assistance. This often led to frustration, with people feeling their time was wasted and their efforts uncompensated for completed tasks and offers. However, some customers also noted instances of successful payouts, particularly for smaller rewards, and a few reviewers experienced helpful and quick responses from the support team.

What people talk about most

Payment

People report negative experiences with payment, with many reviewers expressing frustration over not... See more

Customer service

Customers had negative experiences with customer service, with many reviewers reporting that their support... See more

Product

Clients share ambiguous opinions on product, with many reviewers expressing frustration over not receiving... See more

Service

Reviewers highlight negative aspects of service, with many feeling misled and frustrated after wasting their... See more

Response time

Reviewers mention negative feedback about response time, with many reporting that their support tickets and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

AdGate is a scam and support won’t respond to your emails. I would suggest you guys to try Torox or any other provider instead and file a complaint to FreeCash about AdGate. They will make every goo... See more

Rated 1 out of 5 stars

I completed a game offer through Bitlabs and AdGate Media on TimeBucks. I reached the required level exactly as stated in the offer, but I never received any credits. I contacted support several time... See more

Rated 1 out of 5 stars

vender for freecash.scamcom. like free cash support is run around and offers linked are not paid going on 29 reach outs to get reward screen shot submited ticket send and nope still not paid for earne... See more

Rated 1 out of 5 stars

I've completed an offer on the game Goblins Wood Idle Sim, by using Freecash and wasn't able to contact customer support or email them! When I tried to contact them directly, Swagbucks page kept blink... See more


Company details

  1. Media and Marketing Agency

Information provided by various external sources

AdGate Media helps developers monetize their website or app through the use of rewarded ads. Our flagship product, the AdGate Rewards offer wall, allows users to interact with premium brands in exchange for virtual goods.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.7

All reviews

(3,604)

109 reviews in the last 12 months

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Rated 1 out of 5 stars

Completed offer for "Sign up and…

Completed offer for "Sign up and deposit (real money)" for online casino. Offer was done as it was requested

After clicking offer on this offerwall I got redirected straight to app and registered straight away. Provided evidence as emails from that casino that I am new customer and proof of deposit. Respond from adgate was "was not new user or used different offerwall". Just based on what I stated, I can tell that this is scam.

Now I cannot do this offer elsewhere and lost money I already deposit. Avoid using them and finish same offer on different offerwall.

January 16, 2024
Unprompted review
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Rated 1 out of 5 stars

This site is fraud

This site is fraud. I completed an offer from them and i didn't get payment, when I told them about this they blocked me. And most of there offer game apps are malicious. This apps stucks when the offer is just about to finish.They are pure scam.

January 14, 2024
Unprompted review
Rated 1 out of 5 stars

Hello

Hello; I don't understand why I'm banned from your wall. I don't think it suits you that I was banned without any explanation or justification. It saddens me that I was banned by you without any justification or explanation, even though I was working on other walls and was not banned. This seems like extrajudicial execution to me and you have closed off every alternative for me to reach you in any way. Thank you.

User ID: fsid-2267212-84b78fc500

September 9, 2023
Unprompted review
Rated 1 out of 5 stars

They didn't pay me an offer I completed…

They didn't pay me an offer I completed on Bacana play. I've spend money and didn't get the promised "instant" cash for completing the offer. The costumer support works in a very weird way and I believe I only got automated responses.. I believe other people had good experiences with them but I haven't.

January 3, 2024
Unprompted review
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Rated 1 out of 5 stars

Scam and false advertising

It's a scam and false advertising. They entice you to play a game with the lure of a cash reward. Once completed, the rewards will not be awarded. When you submit a support ticket, they respond with generic copy and paste response. Your ticket will be closed and your time will be wasted without any compensation. Illegitimate and illegal practices.

December 27, 2023
Unprompted review
Rated 1 out of 5 stars

AdGate won't pay on offers

Completed an AdGate Media offer on Freecash to get to a certain level on Monopoly GO. They paid the $2 USD one, but declined the $23 USD second step with a generic "13 potential reasons" for non-payment. After some exchange they changed their mind and told me it was already credited and therefor nothing they could do. I believe they are scamming people out of their time by refusing to pay on completed offers. After they stated it was already credited they stopped all communication.

December 15, 2023
Unprompted review
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Rated 1 out of 5 stars

i got a game that i played for so long…

i got a game that i played for so long and i didn't got credited and i contacted adgate support and i waited for 15 days to get a reply and rewarded and i contacted them again to let them know that i also completed the other task on the same game but they ignored me.

Ticket ID#801363

December 28, 2023
Unprompted review
Rated 1 out of 5 stars

I have completed over a dozen casino…

I have completed over a dozen casino first time signup/deposit offers on adgate. None of them have credited instantly as stated they do. I have opened up a ticket for every single one , provided all the evidence of me completing the offer for the first time, and have not been paid for a single one. Any casino sign up/deposit offer you find on adgate is a complete scam, and I am sure adgate is pocketing the money they are being paid to advertise these sign ups.

December 26, 2023
Unprompted review
Rated 1 out of 5 stars

ad gate does not pay users and support nor does it make any effort to resolve issues.

I signed up for the BetoBet betting site's offer through the freecash site, made a deposit of R$56 and bet the entire amount on a live game that was taking place, unfortunately the offer was not counted correctly. After providing the necessary evidence to ad gate support I received an automatic message from support who completely ignored me, after persisting I received another response saying that it was not possible to identify my user, even after I proved it with prints and deposit screens , ad gate does not pay its users and its support is inefficient.
Ticket AD gate: #796773 Betobet -- I didn't receive my Coins

December 22, 2023
Unprompted review
Rated 1 out of 5 stars

adgate did not give me my reward

I did the task called Lords Mobile from Adgate Media and the task said to reach the castle level 11 and I made the castle level 12 and waited for 1 week for my reward to arrive, but my reward did not arrive, I sent a ticket to the Adgate support team and they rejected it, so I am complaining here, please help.
My adgate user ID: fsid-3109081-b9f0487988

December 16, 2023
Unprompted review
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Rated 1 out of 5 stars

After waiting for so long to create a…

After waiting for so long to create a ticket for Bet-O-Bet, I was rejected, for no reason at all. This is annoying and ridiculous regarding the amount of time and money I had put into this offer. Adgate needs to do something about these scammers, Bet-O-Bet. This is absurd the amount of money and time I spent, into depositing, betting, waiting to file a ticket and filing the ticket.

December 19, 2023
Unprompted review
Rated 1 out of 5 stars

I can't believe they have 3 stars

I can't believe they have 3 stars. These guys are con artist. I started an offer on November 15th followed every step. You had to sine up and deposit within the first week confirmed instantly it said. I did so the same day I got the app, made my deposit. Never confirmed and the platform I clicked the offer on says I started on the 15 but AdGate says it was the 17. Have taken them to the better Business bureau and they will not correspond through the communication platform that the BBB set up. They all around do as they please and don't Honor with they put in writing

November 15, 2023
Unprompted review
Rated 1 out of 5 stars

I didn't get paid

I completed the second part of the offer (the first you already paid me) but didn't receive my reward. Please can you verify? Because it took so much time and effort to complete it

My game ID is: 335700319

I clicked the offer through freecash.com site

December 14, 2023
Unprompted review
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Rated 1 out of 5 stars

Absolute scam of a company

Absolute scam of a company. Did over 25 tasks for these folks and got credited for maybe 2. It's insane companies like this exist in this world. Plan to send an Emil to my state AG as well. You can't just take folks money and send 13 reasons why well never see it again. Avoid these clowns like the plague.

December 13, 2023
Unprompted review
Rated 1 out of 5 stars

Complete waste of time and effort..

Complete waste of time and effort... They'd always decline ones report with their alleged claims.

It's really frustrating even after dropping evidence to back up ones report they still neglect it and not give credits anyway.

To hell with you and your upto no good investigators

December 11, 2023
Unprompted review
Rated 1 out of 5 stars

Dishonest

I know that they have access to the account/records/history. Yet they provided me lists of alibis why they don't want to credit me for the task. They just don't want to pay! I have other finished tasks from this company that they did not honor to pay until now. it is still pending PAYMENT. what a dishononest company.

December 7, 2023
Unprompted review

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