AdGate Media Reviews 

3,605
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, most reviewers were let down by their experience overall. Many people reported not receiving promised payments or earned rewards, with numerous instances of offers not being credited after completion. Customers frequently encountered unresponsive and unhelpful customer service, often receiving automated messages instead of direct assistance. Reviewers also described issues where completed offers were charged back or accounts were deactivated without clear reasons. However, some customers noted positive experiences with customer support, finding it responsive and helpful for certain tracking issues. A few also found that some offers, especially lower-paying ones or surveys, tracked and paid out successfully.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, with many reporting that they do not get paid for completed... See more

Customer service

Customers consistently note negative experiences with customer service, with many reporting that support... See more

Product

Reviewers mention ambiguous feedback about product offers, with many reporting issues where they did not... See more

Response time

Consumers find response times to be a source of frustration, with many reporting that support tickets are... See more

Service

Users describe negative interactions with service, with many feeling misled and frustrated after wasting... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I completed a game offer through Bitlabs and AdGate Media on TimeBucks. I reached the required level exactly as stated in the offer, but I never received any credits. I contacted support several time... See more

Rated 1 out of 5 stars

vender for freecash.scamcom. like free cash support is run around and offers linked are not paid going on 29 reach outs to get reward screen shot submited ticket send and nope still not paid for earne... See more

Rated 1 out of 5 stars

I've completed an offer on the game Goblins Wood Idle Sim, by using Freecash and wasn't able to contact customer support or email them! When I tried to contact them directly, Swagbucks page kept blink... See more

Rated 1 out of 5 stars

I completed an offer that required reaching level 40 in a game. I spent over 2 full days doing this and submitted video proof showing all progress. Despite all this, AdGate refused to credit... See more


Company details

  1. Media and Marketing Agency

Information provided by various external sources

AdGate Media helps developers monetize their website or app through the use of rewarded ads. Our flagship product, the AdGate Rewards offer wall, allows users to interact with premium brands in exchange for virtual goods.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.7

All reviews

(3,605)

109 reviews in the last 12 months

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Rated 1 out of 5 stars

I am severely disappointed with Adgate

I am severely disappointed with Adgate. I was in the middle of completing some offers back in December and all of a sudden I was banned from their offerwall. I sent them a message and received a very generic letter stating that there was a reason for it, but they wouldn't tell me. I then sent a message to the BBB asking them to reach out to Adgate, but Adgate stayed firm and kept me banned. It's been 6 months now and I still am banned without a reason why. If I can get some clarity as to the reason why, I'd feel better, but it's very scummy to not tell your user why you cut them off.

May 9, 2024
Unprompted review
Rated 1 out of 5 stars

It is extremely bad

It is extremely bad. I finished so many surveys without getting credited. The customer support does all they can do not give you your credits even if they are in the wrong. Do not waste your time with this

May 1, 2024
Unprompted review
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Rated 1 out of 5 stars

I completed a task bingo holiday and…

I completed a task bingo holiday and completed in 10 days after opening adgate their is written you are removed for violating it is totally scam when it is 0.01 to 1$ they give but when come on big reward they donot give they eat my 10$ and the support is useless give my reward adgate id:505b8c20-d160-41ef-92cb-316fde37c806
Their support system not good at all slow and useless give my reward I change review

May 3, 2024
Unprompted review
Rated 1 out of 5 stars

They are defrauding people by giving…

They are defrauding people by giving refunds to their purchases. Do not believe them and do not do their duty. I have a loss of 250 dollars and they do not accept it in any way. I want people not to use this adgatemedia platform. Do not be deceived either

April 29, 2024
Unprompted review
Rated 1 out of 5 stars

Shocking company

Shocking company.

A trail of emails lying, poorly worded and ignoring questions out to them.

Requested complaint procedure 8 times to be ignored and my account closed after requesting it for “violating terms”

The only violation was to politely request their complaints policy after not paying out for completion of offers.

Stay away. They are con artists.

April 22, 2024
Unprompted review
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Rated 1 out of 5 stars

They Charge Back For No Reason

They were fine to use, until they started Charging back the rewards, for no reason what so ever, just some rewards get charged back well others don't... 100% will not be using them again. After earning a few hundred from them getting charge backs for no reason leaves a bad taste and just isn't worth the risk or time spent on offers.

March 8, 2024
Unprompted review
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Rated 1 out of 5 stars

Hello guys I just wanted to warn you…

Hello guys I just wanted to warn you all about Adgate Media's scam. These scumbags have not credited me for completing level 500 and 1000 of the game water sort-earn money. I complained to them and gave them all the proof they wanted, but they refused to pay me and instead copy pasted 13 reasons why I didn't get paid and when I asked them to give me the exact reason, they said they can't tell me because of their company policy. So after I got scammed I went on YouTube where I saw a video of a person who also got scammed for the same offer as me and in his offer there were hundreds of people who also did not get paid. You can even search it up on YouTube :water sort level 500 intense gamer. Guys rather do surveys on branded surveys, it's not much but atleast they don't scam you.

March 29, 2024
Unprompted review
Rated 1 out of 5 stars

Don't waste your time

They never pay out so don't waste your time. It's a scam. I've completed 2 offers and didn't get rewarded for either of them. Customer services are quick to reply but they just instantly reject your claim.

April 5, 2024
Unprompted review
Rated 1 out of 5 stars

Complete and utter SCAM

Complete and utter SCAM! I completed multiple offers, when I was not tracked or paid I provided screenshots and proof with dates and user IDs to support, even spending money in one of the apps to make the goal.

THEY BANNED ME! They stated I had violated their terms and agreements without telling me how or what I had done. They owed me the equivalent of 150 dollars in Artix Points, so instead of paying out they thought it would be easier to just deactivate my account.

Stay FAR FAR away from AdGate Media

April 1, 2024
Unprompted review
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Rated 1 out of 5 stars

scammers never trust them

scammers never trust them i complete a offer successfuly without cheating or anything they paid and then they take it back just because of this i got banned from freecash

March 30, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT

The only positive opinions about this company are purchased opinions. Total scam, insolvent, they explain everything as the user's fault, and they take the money from the offer. Stay away.

March 27, 2024
Unprompted review

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