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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the customer service, describing it as slow, unhelpful, and inefficient, with some reporting that issues were not fixed even after multiple attempts. Customers also faced significant problems with their subscriptions, including changes to terms for existing deals. Reviewers also experienced various technical issues, including slow video loading and processing times, videos not rendering, and broken embed codes. However, some people were satisfied with the user experience and the platform's features, finding it a valuable tool for video hosting, especially for startups on a tight budget. They appreciated the customizable video player, quick uploads, flexible embedding, and detailed watch analytics. Some customers also found the support polite and helpful, despite acknowledging that some minor issues still needed to be addressed.

What people talk about most

User experience

Clients share positive opinions on user experience, with many praising the platform's features like video... See more

Website

People report ambiguous experiences with the website. Some customers praise its ability to simplify their... See more

Customer service

Reviewers express strong dissatisfaction with customer service. Many describe the support as slow, unhelpful,... See more

Subscription

Users describe negative interactions with subscription. Many customers report that their lifetime plans were... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers express frustration, citing... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The offer is good, but it's doubtful how they can maintain their infrastructure. Sure enough, some of my hosted videos can't be played. It takes more than 2 minutes for the video to load. Support is t... See more

Rated 1 out of 5 stars

One of the worst companies on the planet... they will scam you like never before. Issues don't get fixed, requests dont get handled, and they move on to another project once they are done with one a... See more

Rated 1 out of 5 stars

I've been using Adilo for more than a year now, and I've probably contacted the customer support more than 25 times to fix some bugs or server issues. It has never - literally never - worked flawlessl... See more

Rated 1 out of 5 stars

Super unreliable. The certificate for my domain expires every 90 days and they do nothing about it until I nag multiple times in their chat. They have one job, to reliably host media and they seem una... See more


Company details

  1. Software Vendor

Written by the company

Adilo is an all-in-one video hosting and marketing platform for businesses and content creators offering a seamless, and buffer-free streaming that gets your videos to your audience faster. Adilo video platform is the first business video hosting service to provide enterprise-grade content protection and anti-piracy technology at affordable rate for businesses, online marketers and e-learning course creators to protect their premium content.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

833 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Adilo Video is top-notch

Adilo Video is a top-notch video hosting and management solution. You can quickly get started thanks to its smooth onboarding process. The interface is user-friendly, making it easy to navigate and find what you need. In addition, the platform features a robust analytics tool that allows you to track your video's performance, including engagement, views, and conversions. The data is presented in a clear and understandable format so that you can make informed decisions about your video content. I have chosen to use Adilo Video to take my video hosting and management to the next level.

May 7, 2023
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Rated 5 out of 5 stars

Adilo is an impressive video hosting…

Adilo is an impressive video hosting platform. Although I haven't fully explored all of its features, I am already happy with what I've seen. The platform has a sleek and user-friendly interface that makes it easy to navigate. Adilo is definitely a strong competitor for Vimeo, and I highly recommend it to businesses and content creators who are looking for a reliable and high-quality video hosting service

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Good for e-learning platform

I use it to embed videos on wordpress Tutor LMS instead of vimeo and it works great!

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May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great alternative to other hosting platforms!

I originally intended to buy this as a backup / extension of my Vimeo account. Little did I know that I would get so much more than what I'd expected! You can upload videos as well as audios, and you can record yourself or on-screen presentations (as well as both!), so you're getting a nice all-around tool for a very reasonable price. There are a lot of features, like anti-piracy or custom domains, customisable player, etc., etc.

So far, I'm really happy with Adilo!

May 4, 2023
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Rated 5 out of 5 stars

True gem for Video Hosting

Our quest for a Wistia substitute that boasted the same level of customization options and analytical prowess was long and grueling, until we stumbled upon the gem that is Adilo. And let me tell you, it surpassed all our wildest expectations! It's an absolute game-changer when it comes to video hosting.

Adilo is brimming with cutting-edge features such as automated captions, subtitles in an impressive 31 languages, A/B testing, and even screen recording. The cherry on top? The ability to retarget viewers, restrict access based on location, pause videos when viewers scroll away, and the stunning branding and collaboration capabilities. They've truly thought of everything!

And the app itself? It's a thing of beauty - user-friendly, aesthetically pleasing, and meticulously crafted. What's more, the support team is a rare combination of warmth and lightning-fast responsiveness - a definite bonus in our books. We're beyond thrilled with our Adilo find and are confident it will elevate our video content to new heights!

April 26, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I purchased this software to replace Loom for my digital product business. I highly recommend it especially for the price. I like how you can customize the audio player to your brand, plus all of the tools available to look at your stats.

May 4, 2023
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Rated 5 out of 5 stars

I great for course creators

I spent a lot of time trying different video hosts trying to find something that both looked good and professional but also didn’t cost a fortune so I could host my course videos without stress and knowing that looked branded and neat. I love using Adilo as I can use my brand colours, its easy to use and embed in my courses and it isn’t over priced.

May 3, 2023
Unprompted review
Rated 5 out of 5 stars

Switching

Switching

I am using Vimeo since 2005 and could not find any replacement. I have thousands of video files and Adilo makes it easy to transfer. I also like that I am able to use my own player with HLS link provided same as Vimeo. The only improvement I am looking for is cc. For some reason my player does not recognize it. Love it so far and hope it will not disappoint. Bandwidth could be better.

May 2, 2023
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Rated 5 out of 5 stars

Great software! 4you!

Great software! Pleased with the simplicity and speed of downloading videos! Many settings, I advise you to try it as an alternative to similar services! The price is quite reasonable!:)

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

This is such a great alternative to Vimeo!

This is such a great alternative to Vimeo! I am so glad people recommended me to Adilo. I love the AI caption feature they have, and everything is easy to embed into WordPress. Captions are important to me because many of my audience uses them.

May 1, 2023
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Rated 5 out of 5 stars

We recently used Adilo as our video hosting

We recently used Adilo as our video hosting provider for our online courses and other online content in English. We have been very pleased with the results.

Adilo offers a range of features that have made our video hosting experience seamless.

Overall, we highly recommend Adilo as a video hosting provider for those looking to host their online courses and content. Their feature-rich platform, ease of use, and responsive support make them a great choice for businesses and individuals alike.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Adilo is the best solution to keep video and audio files!

I am very glad that I can keep all of my video and audio files on Adilo. Firstly, unlike YouTube, no advertisements will disturb my clients. Secondly, I can manage all of my files precisely into separate folders. Lastly, my website can be accessible to Chinese clients who use links to all of my videos and audio files on Adilo because the YouTube channel is blocked in China.

April 30, 2023
Unprompted review

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