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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's professionalism, efficiency, and friendly demeanor. Many people were impressed by the quick response times, even in emergency situations, and found the pricing to be fair and reasonable. Consumers frequently noted the staff's ability to quickly diagnose and resolve issues, often going above and beyond expectations. Reviewers also appreciated the clear communication and the high quality of work performed, with many expressing their intent to use the service again and recommend it to others.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and professionalism.... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick service,... See more

Price

People report positive experiences with price. Customers consistently praise the reasonable and fair pricing,... See more

Based on these reviews

Rated 5 out of 5 stars

Called as an emergency when my deadlock jammed meaning I was unable to close my back door. Anthony arrived within 15 mins, explained everything as he assessed the problem and gave me options for cost... See more

Company replied

Rated 5 out of 5 stars

Super helpful over the phone, trying to give me a fix before coming out. Lock couldn’t be fixed by me so came out within 20 minutes and immediately figured out the issue and replaced the lock. Supe... See more

Company replied

Rated 5 out of 5 stars

Anthony arrived at my property in Newcastle within half an hour of being called out of hours from his base in Gateshead, and worked tirelessly to help get me back into my property despite facing a ver... See more

Company replied

Rated 5 out of 5 stars

Called Anthony on New Years Eve & he was at my property within 20mins. He was polite, efficient & he provided non destructive entry without any problems. I fully recommend Anthony for any lock/door en... See more

Company replied


Company details

  1. Emergency Locksmith Service
  2. Locks Supplier
  3. Locksmith

Written by the company

AD Locksmithing is your one man Local Locksmith Business in the North East region, providing Locksmith Services to all NE, SR and DH postcodes. Services offered include, but are not limited to: 24 hours Emergency Locksmith Services, uPVC and Wooden Door Repairs, Lock Changes, Lock Upgrades, Window Locks Fitting, Garage Locks Fitting, Fresh lock Installations, Automotive Non Destructive Entry, as well as Residential and Commercial Warrant Services. We operate on a 24/7 basis. No VAT, competitive prices, bespoke and sustained customer service from your first call all the way to a job done to your satisfaction. Get in touch now for any Locksmith Enquiries. 07865367298.


Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Courteous and efficient service

Courteous and efficient service. New house and garage lock needed replacing, contacted at 8am done by 11am. Will call again if I need a locksmith and would recommend highly

December 1, 2025
Unprompted review
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Reply from AD Locksmithing

Many thanks for taking the time to leave a review, Lorraine. I'm glad to hear my service has met your expectations. All the best!

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Rated 5 out of 5 stars

Great for emergency late night situations

Really understanding and nice. Had been locked out of my flat due to a jammed locked and he fixed it quickly. It was a very late call around 2am ish but he was still understanding and helped me get back into my flat as soon as possible. Communication was amazing and I understood everything that was happening. I would defo recommend him for any emergency situations

November 9, 2025
Unprompted review
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Reply from AD Locksmithing

Many thanks for the positive review, Alaa. I'm glad you found my service adapted to your needs, and that you felt comfortable throughout the whole process. Feel free to get in touch again if you need anything else. In the meantime, all the best!

Rated 5 out of 5 stars

Anthony came out at short notice when…

Anthony came out at short notice when our daughter’s purse was stolen with her key and driving license and replaced our lock. He is very reasonably priced and was extremely helpful.

November 4, 2025
Unprompted review
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Reply from AD Locksmithing

Many thanks for the kind words, Kath. Feel free to get in touch if there's anything else I can help you with, but in the meantime, all the best to you 😊

Rated 5 out of 5 stars

Totally recommend him.

In common with other reviews I found Anthony to be utterly reliable, to turn up on time, and to (very importantly) let me know what was happening - he was a perfect example of what we would like/expect tradespeople to be.
This was not an emergency job, more one of changing over different types of locks over different days for security purposes, but he exceeded expectations in communicating what was expected to happen, and when!
The job well done, plus polite, punctual, keen to clear up any small wood shavings, combined with a very fair price, I totally recommend him to anyone out there searching the lists of locksmiths.

October 1, 2025
Unprompted review
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Reply from AD Locksmithing

Thank you very kindly for this thorough review, Miss Cooper. It was my privilege to help with your locks, and I'll be looking forward to be of help again, should you or anyone you know need a locksmith in the future. In the meantime, all the best!

Rated 5 out of 5 stars

Amazing

What a legend this man is ! We needed to get into a family members house who had a fall . Within minutes of calling Anthony he rearranged his schedule to get to us (family member was injured and lying on the floor) . Within 30 minutes if my initial call he had got to us and got the lock opened . No damage at all to the door . Can’t thank you enough Anthony and wouldn’t hesitate to recommend you to anyone .

September 25, 2025
Unprompted review
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Reply from AD Locksmithing

Wow, this is some nice feedback, thank you so much! Always happy to help, especially in situations like these ones where timing is crucial. I'm glad to have been able to sort this out for you, and save you from emergency services smashing the door in. I hope all gets better, wishing all of you all the best!

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Rated 5 out of 5 stars

100% Recommend Anthony at AD Locksmithing!

We were recommended Anthony and he exceeded our expectations of a locksmith. He answered the phone first time, said he would help immediately- was fast and efficient at coming out! Anthony is very reliable, friendly and knowledgeable about his business.

Thank you Anthony for coming out and helping us!

August 29, 2025
Unprompted review
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Reply from AD Locksmithing

Thank you very much for the kind words, Georgia. It was my pleasure to help you turn a stressful situation back into peace of mind 😊 Have a nice week end!

Rated 5 out of 5 stars

Exceptional work!

Exceptional work by Anthony. My front door lock broke at 22:30. He came out within ten minutes and also repaired my kitchen window lock while he was here - both at a very reasonable price. Thanks Anthony!

August 26, 2025
Unprompted review
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Reply from AD Locksmithing

The pleasure was all mine, thanks for leaving a positive review, Laura. All the best to both of you!

Rated 5 out of 5 stars

Friendly, professional and knowledgeable

Friendly and professional, reasonably priced, and very knowledgeable when my uPVC door lock wasn't locking. Wasn't a straightforward fix but Anthony used his knowledge to fix the problem quickly

August 8, 2025
Unprompted review
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Reply from AD Locksmithing

Thank you so much for the kind review, Cat. I'm glad you feel you got good value and service from me. I'm always available if needed so feel free to pass my number on if anyone you know needs a locksmith 🤝. In the meantime, all the best!

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Rated 5 out of 5 stars

Helped us back into our flat very quickly, fair price, friendly service!

Came to fix our lock after we came home at 10pm to find the key wouldn't go into the lock.

We called adlocksmithing and he was here within 10 minutes. He was very friendly and charged a fair price. It turned out to be a simple issue and he helped us back into our flat in seconds.

He even showed us how to resolve this issue ourselves should it happen again in the future!

Very glad we called Anthony as he was honest and skilled. We know many out of hours locksmiths can be dishonest and charge for unecessary fixes, but Anthony was the opposite of this and was nothing but helpful.

Hopefully won't need his services again, but he will definitely be the first person we call should we ever need it!

July 30, 2025
Unprompted review
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Reply from AD Locksmithing

Many thanks for taking the time to leave a detailed review, Sam. I was glad to be able to help you out late at night, and that I could provide you with more value than simply opening the door.

Wishing both of you all the best, and feel free to call again if anyone you know needs a locksmith 🤝

Rated 5 out of 5 stars

Easy to talk to great workmanship…

Easy to talk to great workmanship reliable and professional would highly recommend

July 6, 2025
Unprompted review
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Reply from AD Locksmithing

Thanks a lot for the feedback, Trevor, and glad I could assist you today. Have a great Sunday, all the best!

Rated 5 out of 5 stars

Fast response, professional service

Anthony came straight round at night when there was a problem with the door lock, very professional and polite service provided.
Would recommend AD Locksmithing

June 24, 2025
Unprompted review
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Reply from AD Locksmithing

Thank you very much for the review, Mick, much appreciated. Feel free to get us out again if anybody you know needs a locksmith, always happy to help 🤝

Rated 5 out of 5 stars

Locksmith

Amazing and prompt service. AD Locksmithing arrived to our home in an emergency after being locked out. Full lock replacement and door adjusted.
Very reasonable priced for an emergency. Definitely recommended.

June 24, 2025
Unprompted review
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Reply from AD Locksmithing

Thank you very kindly for the positive review, Michelle. I'm always happy to help, and I'm glad you found value in my service today. All the best to all of you 😊

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Rated 5 out of 5 stars

Great service and very professional

Great service and very professional. Got 2 locks changed with less than a days noticed. Very reasonable price too

June 11, 2025
Unprompted review
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Reply from AD Locksmithing

Thank you for the positive review, looking forward to being of service again soon 🤝

Rated 5 out of 5 stars

saved my life!

saved my life! no one else would touch my audi when i locked my keys in the boot (dont judge haha) and Anthony came straight out and sorted it with no damage and got me into my car safely cant thank him enough, excellent job and would defo call again if needed :)

June 6, 2025
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Hey, thanks for taking the time to leave a review, it was my pleasure to be of service, enjoy your week end!

Rated 5 out of 5 stars

Exceptional service!

Called as an emergency when my deadlock jammed meaning I was unable to close my back door. Anthony arrived within 15 mins, explained everything as he assessed the problem and gave me options for cost and how to proceed. No pressure or hard sell, entirely my choice. Anthony carried out the necessary work quickly, proficiently and with no mess or clean up needed afterwards. No hidden costs. I can’t thank Anthony enough for this excellent service! He’s a superstar!🤩

June 7, 2025
Unprompted review
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Reply from AD Locksmithing

Thank you very kindly for this stellar review, Annie. It was my pleasure to help and I'm glad you saw value not only in the work done, but also in the service. Looking forward to being of help again whenever anyone you know needs a locksmith. All the best!

Rated 5 out of 5 stars

Brilliant service

Anthony was professional, got to us extremely quickly and was very helpful in what was a stressful situation. Will definitely be recommending to friends and family!

June 3, 2025
Unprompted review
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Reply from AD Locksmithing

Many thanks for the kind review, Luke 😊 I look forward to being of service again whenever needed. All the best!

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Rated 5 out of 5 stars

Window locks

Anthony did a great job of fixing a bunch of old window locks for me, super efficient and a great job! Would definitely recommend 😊

May 13, 2025
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Thank you very much for the kind words, Emma, much appreciated. All the best to you two 😊

Rated 5 out of 5 stars

24 hrs assistance quick and fast…

24 hrs assistance quick and fast arrival
No damage and very polite and respectful and friendly deserving more than 5 stars

May 5, 2025
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Thank you Valeriejane for your kind review, much appreciated, have a great day!

Rated 5 out of 5 stars

Amazing service!

Amazing service!

I contacted locksmith and he came on same night, he also fixed my dodgy handle and was able to measure and fit a lock for my letterbox the day after.

Does not overcharge and uses high quality parts also.

April 29, 2025
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Thank you for the positive feedback, Scott. I'm happy you were appreciative of my work, and I hope to be of service again whenever anyone you know needs a locksmith. In the meantime, all the best!

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