Admirals Group Reviews 2,158

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the helpfulness and responsiveness of the staff. Many users appreciate the smooth and user-friendly experience, noting the efficiency of the service and the ease of deposits and withdrawals. However, some people were dissatisfied with aspects of the payment process, mentioning slow transaction times for withdrawals and issues with account verification. A few other people also felt that customer support was not always responsive, particularly regarding certain communication channels.

What people talk about most

Customer service

Consumers generally express satisfaction with customer service, highlighting excellent support, professional... See more

Service

Reviewers mention positive feedback about service. Many customers express satisfaction, highlighting good... See more

Staff

Reviewers highlight positive aspects of staff, praising their professional and personal assistance. Many... See more

User experience

People report positive experiences with user experience. Many customers find the platform very user-friendly,... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised fast deposits and withdrawals,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great broker, I can manage multiple investment accounts under my account. Just small improvements in the UI would be awesome, like seeing the account name when transferring funds and not just the acc... See more

Company replied

Rated 4 out of 5 stars

I like the Support it is fast and really tries to help you. The Broker is Overall really good to use simply structured and payouts are fast. Only 4 Stars because i had a issue where the Service... See more

Company replied

Rated 5 out of 5 stars

I have been with Admiral Markets for a number of years now and have never had any problems. They have always helped me especially with the transition from the MT4 to MT5 platform. I find both deposits... See more

Company replied


Company details

  1. Investment Service
  2. Finance Broker
  3. Holding Company

About Admirals Group

Written by the company

Best Broker

Our Vision

To become an integral part of people's financial journey! We're here to provide innovative and accessible trading and investment solutions through top multi-asset platforms.

About Admirals Group

Established in 2001, Admirals Group is a reputable provider of trading and investment services, opening up access to global markets for individuals worldwide.

Our offering spans 8,000+ trading instruments*, including Forex, CFDs on indices, metals, energy, bonds, digital currencies, stocks, as well as investments in shares and ETFs to tailor your portfolio.

Our Platforms and Educational Resources

Admirals Group offers the top multi-asset platforms MetaTrader 5 & MetaTrader 4, as well as the Admirals Platform to suit different trading styles, and provides comprehensive online courses and webinars designed to support traders at all levels—beginner, intermediate, and advanced—across the world.

Customer Support

Our Customer Support Teams strive to facilitate our clients throughout their financial journey by delivering personalized service to resolve inquiries efficiently.

Achievements

Having received over 70 international awards, we proudly continue our expansion globally.

Risk Warning

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 75% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

*Product offerings can differ based on the investment firm and the client's country of residence.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Short response time.

Service contact with fast response.

March 18, 2026
Admirals Group logo

Reply from Admirals Group

Dear Christian,

Thank you for your feedback! We always strive to resolve our clients’ inquiries as efficiently and promptly as possible. Should you have any questions in the future, we will be happy to help!

Admirals

Rated 1 out of 5 stars

SCAM BROKER

SCAM BROKER
Reloading is easy, but for pensions, they remove the means, under the pretext of a technical problem, or difficulty in supply.

A good broker should accept and facilitate retirement plans and retirement solutions, even if clients request multiple withdrawals per month.

This broker accepts multiple deposits, even transactions involving several deposits per day. However, when clients request withdrawals, that's when they dictate their fraudulent conditions.

ADMIRALS, you accept deposits via the VISA system, and when withdrawals are requested, you limit them in order to retain client funds.

ADMIRALS, BROKER, thief.

Trading is difficult for building profiles, and very stressful. And you (Admirals), you're just adding to the stress for clients.

Anyone who truly wants to progress and make a living from long-term trading should strongly advise against ADMIRALS. I am living proof of their scam.

March 14, 2026
Unprompted review
Admirals Group logo

Reply from Admirals Group

Dear Angelo,

Thank you for your review.
Unfortunately, based on the information provided, we are unable to identify you as a client of Admirals or locate any case corresponding to the situation you described.

Admirals is a licensed and regulated broker, operating under strict regulatory oversight. Our clients regularly deposit and withdraw funds without issues, in accordance with our transparent policies and regulatory requirements.

As no account details or any verifiable information were provided in your review, the statements made cannot be verified and therefore appear unsubstantiated.

If you have ever been a client of Admirals and experienced any issue, we would be happy to investigate the matter thoroughly. Please contact our team and provide your registered email address and relevant details at: global@admiralmarkets.com

Our team will gladly review your case and assist you.

Admirals

Rated 5 out of 5 stars

Always great support

Always great support, professional answer and very personal assistance in every case

March 14, 2026
Admirals Group logo

Reply from Admirals Group

Dear client,

Thank you for your kind feedback! We're glad to hear that you value our support and the professional, personalized assistance from our team. We truly appreciate your trust!

Admirals

Rated 5 out of 5 stars

VPS is a gamechanger for me

What I really like about Admirals is that you can use a VPS for free, if your account balance is high enough. That makes a real difference, because it makes my trading completely independent of my own computer. Customer support is also very good.
What I do not like so much are large spreads during the night.

March 14, 2026
Admirals Group logo

Reply from Admirals Group

Dear Joachim K.,

Thank you for your thoughtful feedback! We're glad to hear that the VPS service and our Customer Support have made a positive difference for your trading experience.

Regarding the spreads at night, they may sometimes widen due to lower market liquidity and reduced trading activity during off-peak hours. We always aim to keep our pricing as competitive as possible under current market conditions.

If you would like us to review a specific situation or instrument in more detail, please feel free to contact us at global@admiralmarkets.com. Our team will be happy to look into it and provide you with a more detailed explanation.

We appreciate your feedback and your trust in Admirals!

Admirals

Rated 1 out of 5 stars

Delayed access at market open by 6…

Delayed access at market open by 6 minutes…gold gapped up then retraced…only then was the account showing the market was open.Glad it was only a small account but still took a loss.Won’t be trading with admiral again.Find another broker, really disappointing

March 8, 2026
Unprompted review
Admirals Group logo

Reply from Admirals Group

Dear Ben,

Thank you for taking the time to provide your review. Unfortunately, as no account details were provided in your review, we are currently unable to identify you as a client or locate the situation you described. In order for us to investigate this matter properly, we kindly ask you to provide additional information, including your account number and the exact time when the issue occurred.

Kindly provide these details to us at global@admiralmarkets.com, and our team will be happy to review the case in detail and guide you further.

At the moment, we cannot comment on the situation you have described, as no internal reports verify the existence of such, and we have not received any similar reports from verified clients regarding this issue.

We look forward to receiving the requested information so that we may investigate the matter further.

Admirals

Rated 1 out of 5 stars

A SCAM ALERT!!

this broker is a total scam. I am telling that as a trader with 15 years of experience and worked with nearly 15 broker. I have never seen a company even refuses to pay back the deposits (also profit). Not a single positive review here is real trust me.

February 22, 2026
Unprompted review
Admirals Group logo

Reply from Admirals Group

Dear Jonathan,

Thank you for your comment. Please note that your details do not match any we currently have on record. Should you wish to resolve the matter, kindly reach out to us with your personal details on global@admiralmarkets.com for an official review.

As a regulated broker, we adhere to strict standards of transparency and fund protection to safeguard our actual clients. We look forward to hearing from you. Lastly, kindly note that in case the feedback was meant for another brokerage that has been impersonating Admirals, if you reach out to us via the aforementioned email, we can also provide you with the relevant resources to potentially reclaim your funds. Thank you!

Admirals

Rated 5 out of 5 stars

Need to learn and recognize more about forex and crypto

I am learning until now from 12 years and me opened at many companies e.g. exness and xm Noor capital in UAE and your company admiral,s is the best about dealing and responding and processing

March 5, 2025
Admirals Group logo

Reply from Admirals Group

Hello!

Thank you for sharing your experience with us.

Your trust means a lot to us, and we are very pleased that we are meeting your expectations. We highly value long-term cooperation with you and sincerely wish you all the best.

Please remember that we are always here and happy to help whenever you need us.

Admirals

Rated 5 out of 5 stars

I’ve been with Admirals since 2011

I’ve been with Admirals since 2011 and can truly recommend them to anyone — both for their excellent customer support and their pricing. RAW account commissions depend on trading volume, which is very logical. Deposits and withdrawals via bank transfer are processed not in days, but within a matter of hours.

March 2, 2025
Unprompted review
Admirals Group logo

Reply from Admirals Group

Dear Rimantas,

Thank you so much for being with Admirals for such a long time and for taking the time to share such kind words about your experience. We truly value your long-term trust and support — it means a great deal to our team.

We’re always here to help and support you whenever needed. Wishing you all the best!

Admirals

Rated 5 out of 5 stars

Best broker! By far!

Over 15 years with Admiral Markets! Best broker by far!

February 24, 2026
Admirals Group logo

Reply from Admirals Group

Dear Thomas,

Thank you so much for your kind words! We truly appreciate that you’ve been with Admiral Markets for over 15 years. Your trust and loyalty mean a lot to us!

Wishing you continued success and we look forward to our ongoing cooperation!

Admirals

Rated 5 out of 5 stars

Customer support is excellent as…

Customer support is excellent as always. My inquiry was handled by a fine gentleman named Mamoon. All details were explained and ended the chat with more confidence that my funds are in good hands. My query also involved preparing for the future of my trading and investing account. I am glad that whatever happens, there are guidelines set. Professionally handled including questions about deposits in fiat and USDT. Thank you for the clear guidance.

February 25, 2026
Unprompted review
Admirals Group logo

Reply from Admirals Group

Dear Jonee,

Thank you very much for your detailed and wonderful review!

We truly appreciate your kind words. The safety of our clients’ funds and professionally provided information are top priorities for us. We are very pleased to know that your experience with our team left you feeling confident and well supported.

If you have any further questions, please don’t hesitate to reach out — we are always happy to help with anything you need.

Admirals

Rated 5 out of 5 stars

Many thanks to the team

Many thanks to the team (Mr. Mamoon) for the help provided !

February 24, 2026
Unprompted review
Admirals Group logo

Reply from Admirals Group

Dear Marton,

Thank you very much for your kind feedback! Your appreciation means a lot to us.

Please don’t hesitate to reach out if you have any further questions. We are always happy to help.

Admirals

Rated 5 out of 5 stars

Leki bellionear

Help people

February 20, 2026
Unprompted review
Admirals Group logo

Reply from Admirals Group

Dear Samuel,

Thank you for your feedback! We truly appreciate it and are always happy to help you.

Admirals

Rated 5 out of 5 stars

Admiral Markets is a broker you can trust.

Very prompt to requests, offers education, many trading products and functional platforms.

February 13, 2026
Unprompted review
Admirals Group logo

Reply from Admirals Group

Dear client,

Thank you for your great feedback!

We’re happy to hear that you value our support, education, and trading platforms. We truly appreciate your trust and look forward to supporting you on your trading journey!

Admirals

Rated 5 out of 5 stars

All was great!

February 13, 2026
Unprompted review
Admirals Group logo

Reply from Admirals Group

Dear Gabriel Constantin,

Thank you for your feedback!

We’re glad to hear everything was great. We appreciate your support!

Admirals

Rated 1 out of 5 stars

NEGATIVE!!

I think this broker is hiding behind regulations, using “we are regulated” to take money from traders. But we do not buy it anymore !!!

February 8, 2026
Unprompted review
Admirals Group logo

Reply from Admirals Group

Dear Siti zurah,

Thank you for your comment. We have carefully reviewed our records and were unable to find any client profile matching your name. As a regulated broker, we adhere to strict standards of transparency and fund protection to safeguard our actual clients — not to hinder them.

Since we have no record of you using our services, we invite you to provide additional details or contact us at global@admiralmarkets.com so we can verify whether there has been a misunderstanding or if this feedback was intended for another firm.

Admirals

Rated 5 out of 5 stars

Admirals has been great from the…

Admirals has been great from the beginning. From opening the account to customer service. I honestly have no complaint.

February 11, 2026
Unprompted review
Admirals Group logo

Reply from Admirals Group

Dear Astra Planeti,

Thank you very much for your kind words. We are truly delighted that your experience with us has been so positive throughout the entire period. We sincerely appreciate your trust and look forward to continuing to support you in the future.

Admirals

Rated 1 out of 5 stars

Way of deposits and withdrawals

I am from Iraq, we don't have a lot of choices and we don't have available way to deposits and withdrawals from the site, and that so bad for me, so if you add some another ways
Visa or master cards or other ways like other sites so will be good and I will return to change my view about it

February 10, 2026
Unprompted review
Admirals Group logo

Reply from Admirals Group

Dear Abdullah,

Thank you for your feedback.
Please note that from our side, we currently offer several deposit and withdrawal methods, including bank transfer, Skrill, and Neteller, and there are no restrictions from our side regarding the use of these options.

Unfortunately, any limitations are related solely to banking regulations and financial restrictions within your country, which are publicly stated on Iraqi banks’ official websites. We do not have control over local regulations or banking policies and therefore cannot be responsible for such restrictions.

Admirals

Rated 5 out of 5 stars

I am satisfied

I am completely satisfied with the service and patient of Mr. Gumar.

December 11, 2025
Unprompted review
Admirals Group logo

Reply from Admirals Group

Hello!

Thank you for your feedback! We are very pleased that we were able to assist you successfully with your inquiries.

We are always happy to help should you have any further questions.

Admirals

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